Coordinate placements for the school’s courses including managing placement data, agreements and compliance requirements and ensure that all placements are compliant with placement agreements between Deakin University and the placement provider and with relevant regulatory requirements.
Assist in the selection of the school’s courses and provide accurate and timely advice to students and staff.
Assist in the management of student assessments including electronic exam management support in both face-to-face and online environments.
Provide advice to staff and make appropriate referrals to other areas of the University as appropriate.
Build productive relationships with a diverse range of existing stakeholders and actively seek to maintain positive relationships.
Requirements
Completion of a Degree without subsequent relevant work experience; or an equivalent combination of relevant experience and/or education/training.
Experience in administration and related activities in a large organisation with complex administrative structures, policies, and procedures.
Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written issue.
Experience providing services and support in a large organisation.
Benefits
Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
Flexible working arrangements to help manage work-life balance.
Ongoing learning and development opportunities to grow your career.
An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
For a confidential discussion regarding this role, please contact Claudia McLean, Administration Coordinator at claudia.mclean@deakin.edu.au.
For a copy of the position description, please see below: PD Administrative Officer.pdf.
The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 25-Oct-2024
Expired
Job Summary
Dates
Opening Date: 11-Oct-2024
Closing Date: 25-Oct-2024
Location
Parkville, Victoria, Australia
Salary
UOM 4 – $76,901 – $81,615 p.a. plus 17% super
Responsibilities
Provide high-quality administrative support to the Health Service Administration Lead and the broader Health Service team.
Ensure adherence to University and Health Service policies while providing timely support to individuals at the front counter, including effective triage in emergencies.
Offer guidance to agency and students@work staff to maintain a high level of service and foster a harmonious work environment.
Minimise waiting times for patient registration and consultations by efficiently monitoring bookings and processing payments.
Utilise medical software for accurate patient data management and support the nursing team with sensitive health information entry.
Requirements
Experience as an Administrative Assistant, preferably in a medical practice using computerised appointment and medical management software, including Best Practice Software and experience with Medicare.
Proficiency in Microsoft Word, Excel, and Outlook, along with strong computer literacy skills.
Knowledge of financial functions, including GST application, invoicing, receipting, and reconciliations, as well as experience handling EFTPOS machines.
Ability to engage sensitively with a diverse range of individuals and manage sensitive information professionally.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of Western AustraliaCrawley, PerthSimilar Jobs
Closing: 24-Oct-2024
Expired
Job Summary
Dates
Opening Date: 10-Oct-2024
Closing Date: 24-Oct-2024
Location
Crawley, Perth
Salary
Base salary range: $80,243 – $88,940 (pro-rata) plus 17% superannuation.
Responsibilities
Be the first point of contact for GRS students, University staff, and community members.
Provide quality professional services when advising current and prospective students on HDR-related matters.
Provide accurate information to current and prospective students during face-to-face inquiries at reception, by email, via telephone and/or other channels of communication.
Requirements
Relevant tertiary qualification or demonstrated equivalent competency.
Substantial administrative experience, preferably in tertiary or other education sectors.
Well-developed interpersonal skills and the ability to communicate effectively with people from diverse cultures and backgrounds.
Ability to work independently, show initiative, problem solve and work productively as part of a team.
Benefits
Flexible working options considered.
26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
4 weeks annual leave with the option to purchase more.
13 weeks long service leave after seven years.
Salary packaging options.
17% superannuation, with the option to reduce to the minimum super guarantee.
25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
Incremental progression based on 12 months continuous service.
Notes
This position is only open to applicants with relevant rights to work in Australia.
To learn more about this opportunity, please contact Sudarsan Krishnaswamy at sudarsan.krishnaswamy@uwa.edu.au.
The University of Western AustraliaCrawley, PerthSimilar Jobs
Closing: 17-Oct-2024
Expired
Job Summary
Dates
Opening Date: 10-Oct-2024
Closing Date: 17-Oct-2024
Location
Crawley, Perth
Salary
Base salary range: $74,450 to $74,450 p.a. plus 17% superannuation.
Responsibilities
Coordinate participant recruitment and scheduling for follow-up appointments, playing a key role in the study’s next phase.
Engage with participants using various communication methods while ensuring adherence to confidentiality and privacy standards.
Assist the data collection team by managing participant flow during assessments and supporting post-assessment activities.
Requirements
Relevant experience in an administrative or customer-facing role, with excellent communication skills.
Strong organisational skills and the ability to manage multiple tasks with attention to detail.
Proficiency in Microsoft Office and database management for scheduling and data entry.
Demonstrated ability to work independently and collaboratively within a team environment.
Experience in a research or participant engagement setting is desirable.
Current National Police Clearance, C Class Driver’s License, flexibility to work after hours and Saturdays, and ability to meet the position's physical demands.
Benefits
Flexible working options considered.
26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
4 weeks annual leave with the option to purchase more.
13 weeks long service leave after seven years.
Salary packaging options.
17% superannuation, with the option to reduce to the minimum super guarantee.
25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
Incremental progression based on 12 months continuous service.
Notes
This position is only open to applicants with relevant rights to work in Australia.
Level 5 - $79,610 to $86,913 p.a. (plus 17% superannuation)
Responsibilities
Provide high-level administrative assistance to the Executive Director
Manage correspondence and maintain records and filing systems
Offer secretariat support for the Advisory Board
Liaise with staff and external organizations
Organize events such as functions and conferences
Draft and prepare professional documents
Ensure quality assurance processes are in place
Actively pursue improvements to administrative systems
Requirements
Proven experience in supporting senior managers
Strong time management and organizational skills
Strong focus on customer service for both internal and external stakeholders
Ability to contribute to continuous improvement
Benefits
Work life balance (including a hybrid work model)
Professional development opportunities
Generous leave options
Enjoy salary packaging and sacrifice options
Discounted goods and services through corporate partners
Notes
This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.
The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 23-Oct-2024
Expired
Job Summary
Dates
Opening Date: 09-Oct-2024
Closing Date: 23-Oct-2024
Location
Parkville, Victoria, Australia
Salary
UOM 4 – $76,901 – $81,615 p.a. plus 17% super
Responsibilities
Providing general administrative support including assistance with planning and implementation of project tasks
Supporting all training and development administration and coordination for the program
Supporting the delivery of core modules, communities of practice and conferences including scheduling seminar sessions via zoom, technical support during training delivery, communications and collating attendance data
Requirements
Completion of a diploma level qualification with relevant work-related experience, or an equivalent combination of relevant experience and/or education/training
Demonstrated commitment to providing excellent customer service
High level of proficiency in the use of software such as the Microsoft Office suite and Zoom
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This position requires the incumbent to hold a current and valid Working with Children Check to ensure the University provides a safe environment for everyone.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 05-Nov-2024
Expired
Job Summary
Dates
Opening Date: 08-Oct-2024
Closing Date: 05-Nov-2024
Location
Parkville, Victoria, Australia
Salary
UOM 7 – $106,432 - $115,211 p.a. plus 17% super
Responsibilities
Ensure that the policies of the University and Health Service are followed at all times
Provide broad oversight, supervision, and assistance to agency staff and Administration Assistants, under the direction of the Manager, to enable them to provide a high level of support to the functions of the Health Service.
Delegate tasks effectively to ensure the Health Service functions effectively
Ensure administrative staff engage with patients in a welcoming and empathic manner
Requirements
Tertiary qualification, such as a Bachelor Degree or Division 2 Nurse or Medical Administration or an equivalent combination of relevant experience and education/training.
Experience as an administrator leader, in a medical practice using a computerised appointment and medical management software package.
Sound knowledge of Microsoft Word, Excel and Microsoft Outlook.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of QueenslandHerston CampusSimilar Jobs
Closing: 27-Oct-2024
Expired
Job Summary
Dates
Opening Date: 15-Oct-2024
Closing Date: 27-Oct-2024
Location
Herston Campus
Salary
Base salary will be in the range $73,072 - $77,476 + 17% Superannuation (HEW Level 4)
Responsibilities
Provide high-quality customer service to enhance student experience, including managing enquiries, scheduling appointments, and issuing identification cards.
Support various events such as Orientation, TSXPO, UQ Open Day, and Doctor of Medicine Multiple Mini Interviews, sometimes outside standard business hours.
Assist with secretariat duties for meetings and working groups, including scheduling, mail distribution, and workplace provisions oversight.
Requirements
Completion of a diploma level qualification or an equivalent combination of relevant experience and education/training.
High level computing skills, preferably using Microsoft Office software.
Excellent interpersonal and written skills, a commitment to providing high level customer service.
Ability to work as part of a team and to organise workloads to meet competing demands and deadlines.
High level of attention to detail and accuracy in written work.
Demonstrated effective problem-solving skills.
An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Business Objects, iSuite packages and the use of CRM systems is desirable.
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
Salary packaging options
Notes
The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia, background check.
Interviews have been tentatively scheduled for week commencing 4th November.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
On campus childcare options
Affordable parking (from just $5.75 a day)
Salary packaging options
Notes
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Applications close Wednesday the 30th of October at 11.00pm AEST (R-43369). Please note that interviews have been tentatively scheduled for the 4th of November 2024.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
UQ Study for Staff.
On campus childcare options.
Cheap parking (from just $5.75 a day).
Salary packaging options.
Notes
UQ is committed to a fair, equitable and inclusive selection process.
Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential.
Reach out to talent@uq.edu.au for accessibility support or adjustments.
The University of New South Wales (UNSW Sydney)Kensington – Sydney, AustraliaSimilar Jobs
Closing: 30-Oct-2024
Expired
Job Summary
Dates
Opening Date: 17-Oct-2024
Closing Date: 30-Oct-2024
Location
Kensington – Sydney, Australia
Salary
Salary, Level 6: $100,354 to $107,054 per annum + 17% superannuation
Responsibilities
Provide high level executive support to the Faculty Executive Director (FED), Deputy FED and Senior management Team (SMT).
Respond to complex enquiries using judgement and initiative.
Develop communications and build key internal and external relationships.
Provide administrative support for key programs and projects.
Requirements
Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
At least 5 years’ experience in administration, with PA/EA experience to senior management in a large and complex institution or equivalent highly regarded.
Strong written and verbal communication skills, with a high level of attention to detail for deliverables produced.
High level organisational skills with proven ability to deal with multiple tasks, establish priorities and meet deadlines.
Excellent interpersonal skills with ability to liaise effectively with all levels of staff and external stakeholders.
Advanced level of computer literacy, working with a range of computer systems and applications, including advanced word processing, PowerPoint, spreadsheet, database, desktop publishing, internet and e-mail skills, including proficiency with Microsoft Office.
Superior time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
Proven organisational skills and the ability to operate autonomously while demonstrating strong initiative and a proactive approach to driving process improvement.
An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.
Benefits
17% Superannuation and leave loading
Flexible working/Hybrid working
Additional 3 days of leave over the Christmas Period
Access to lifelong learning and career development
Notes
Applicants must have working rights in Australia and be able to be on site in Kensington regularly.
Applications will not be accepted if sent to the contact listed below.
The University of QueenslandSt Lucia CampusSimilar Jobs
Closing: 29-Oct-2024
Expired
Job Summary
Dates
Opening Date: 16-Oct-2024
Closing Date: 29-Oct-2024
Location
St Lucia Campus
Salary
Base salary will be in the range $78,944 - $87,750 + 17% Superannuation (HEW Level 5)
Responsibilities
Provide high-quality client service as the first point of contact for staff, visitors, and external stakeholders, offering timely and professional assistance via phone, email and in person to ensure smooth office operations.
Manage a range of administrative tasks, including procurement, processing requisitions, coordinating travel arrangements, reconciling credit card transactions, maintaining office supplies, and handling room bookings for the Global Change Institute.
Assist in organising events, provide secretariat support for committees and working groups, and ensure meeting rooms are prepared and equipped with necessary audio-visual resources.
Administer building access requests through UQ systems, conduct regular security audits, and ensure all office spaces remain secure, clean and functional.
Requirements
Strong client service orientation with excellent interpersonal and communication skills.
Proven ability to manage competing priorities and work effectively in a busy office environment.
Proficiency in using word-processing, spreadsheet software, and corporate databases.
Demonstrated ability to work independently, meet deadlines, and handle sensitive information with discretion.
High attention to detail and a commitment to accuracy in administrative tasks and record-keeping.
Ability to work collaboratively in a team environment while adapting to changing demands and responsibilities.
The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia and a criminal check.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
On campus childcare options
Affordable parking (from just $5.75 a day)
Salary packaging options
Notes
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
For more information about this opportunity, please contact Mr Isaac Coonan | Director, Research Partnerships at i.coonan@uq.edu.au For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.
Applications close 29th of October 2024 at 11.00pm AEST (R-41349). Please note that interviews have been tentatively scheduled for Friday the 8th of November.
The University of Western AustraliaCrawley, PerthSimilar Jobs
Closing: 27-Oct-2024
Expired
Job Summary
Dates
Opening Date: 15-Oct-2024
Closing Date: 27-Oct-2024
Location
Crawley, Perth
Salary
Base salary range: $91,833 – $97,052 p.a. plus 17% superannuation.
Responsibilities
Provide high-level administrative support to UWA’s Senate and its committees.
Assist in the development, updating, and implementation of operational policies, procedures, and processes to enhance efficiency.
Contribute to the coordination of Senate and Academic Board elections, updates to governance systems, and the continuous improvement of Secretariat operations.
Requirements
Relevant tertiary qualifications, formal administrative qualifications or demonstrable equivalent experience in high-level administrative roles.
Substantial relevant high-level administrative experience providing executive officer or committee support, ideally within a university or large organisation.
Strong organisational and problem-solving skills, initiative and the ability to set and manage competing priorities in a high-pressure environment.
Highly developed written and verbal communication skills.
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with board management software (e.g., Diligent Boards) is desirable.
Benefits
Flexible working options considered.
26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
4 weeks annual leave with the option to purchase more.
13 weeks long service leave after seven years.
Salary packaging options.
17% superannuation, with the option to reduce to the minimum super guarantee.
25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
Incremental progression based on 12 months continuous service.
Notes
This position is only open to applicants with relevant rights to work in Australia.
Interviews are currently planned for the afternoon of Wednesday, 30 October 2024.
The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 05-Nov-2024
Expired
Job Summary
Dates
Opening Date: 08-Oct-2024
Closing Date: 05-Nov-2024
Location
Parkville, Victoria, Australia
Salary
UOM 7 – $106,432 - $115,211 p.a. plus 17% super
Responsibilities
Oversee and support administrative staff and maintain effective relationships with the provider and its patients.
Lead and mentor administrative staff to deliver professional and timely health service administration.
Ensure that the policies of the University and Health Service are followed at all times.
Provide broad oversight, supervision, and assistance to agency staff and Administration Assistants, under the direction of the Manager, to enable them to provide a high level of support to the functions of the Health Service.
Delegate tasks effectively to ensure the Health Service functions effectively.
Ensure administrative staff engage with patients in a welcoming and empathic manner.
Requirements
Tertiary qualification, such as a Bachelor Degree or Division 2 Nurse or Medical Administration or an equivalent combination of relevant experience and education/training.
Experience as an administrator leader, in a medical practice using a computerised appointment and medical management software package.
Sound knowledge of Microsoft Word, Excel and Microsoft Outlook.
Demonstrate the University Services Values of University First by acting in the best interest of your employer; displaying Service Excellence by striving to deliver beyond expectations and taking ownership of the delivery; and value working collaboratively as One Team, connecting with people and building relationships in your workplace.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of AdelaideAdelaide, South Australia, 5005 AustraliaSimilar Jobs
Closing: 08-Nov-2024
Job Summary
Dates
Opening Date: 28-Oct-2024
Closing Date: 08-Nov-2024
Location
Adelaide, South Australia, 5005 Australia
Salary
(HE04) $71,460 to $78,326 per annum plus an employer contribution of 17% superannuation applies.
Responsibilities
Provide high-level administrative support to the Transfer Science Division.
Review and upload resources to the JBI EBP Database using the CONnECT+ software.
Provide quality support and assistance to all members of the Transfer Science Division, other staff and affiliates of JBI.
Requirements
Demonstrated knowledge and experience of administrative structures and processes.
Demonstrated experience in Microsoft Office (specifically MS Word and MS Excel), including the mail merge and basic formulas, and referencing software, e.g. Endnote.
Demonstrated experience in adhering to organisational processes, maintaining consistency and accuracy.
Demonstrated organisational skills for prioritising work and an ability to meet deadlines.
Demonstrated ability in copyediting.
Benefits
Salary packaging
Flexible work arrangements
High-quality professional development programs and activities
On-campus health clinic, gym and other fitness facilities.
Notes
The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
For a confidential discussion regarding this position, contact Dr Kylie Porritt, Director, Transfer Science Division, JBI.
Australian Catholic University North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Melbourne, AustraliaSimilar Jobs
Closing: 10-Nov-2024
Job Summary
Dates
Opening Date: Not Available
Closing Date: 10-Nov-2024
Location
North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Melbourne, Australia
Salary
Total remuneration valued to $95,827 - $103,735 total rem (pro rata) pa, including salary component $80,975 - $87,658 (pro rata) pa (HEW 5), employer contribution to superannuation and annual leave loading. A 3% salary increase will be effective from the beginning of the first full pay period commencing on or after 1st January 2025. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
Provide effective course, student and academic administrative support to the schools of Theology and Philosophy.
Ensure consistency and effective communication between schools, the faculty and other departments in the university.
Initiate and coordinate administrative workflows within university timelines.
Act as the first point of contact for student and visitor enquiries, requiring knowledge of university policies and procedures.
Requirements
Candidates must hold Australian work rights to apply for this position.
For permanent/continuing roles, applicants must have permanent work rights.
Benefits
Flexible work arrangements.
Study leave and a variety of leave provisions.
Salary packaging options available.
Access to generous benefits as an ACU staff member.
Notes
Part-time applicants are welcome to apply.
General enquiries can be sent to Belinda Malone, Executive Officer, Faculty of Theology & Philosophy.
Macquarie University (Sydney, Australia)Wallumattagal Campus, North RydeSimilar Jobs
Closing: 08-Nov-2024
Job Summary
Dates
Opening Date: 24-Oct-2024
Closing Date: 08-11-2024
Location
Wallumattagal Campus, North Ryde
Salary
Salary package: Level 4 from $76,654 to $82,617, plus 17% employer’s superannuation
Responsibilities
Provide general administrative support to staff, including facilities management, office and IT equipment and website enquiries.
Organise and book travel for staff and higher degree research students conducting business travel.
Undertake transactional administrative activities across the full scope of school / faculty functions, including supporting purchasing, invoice payments and reimbursements.
Provide event coordination and administration.
Assist with diary management, logistics, room bookings, travel, material preparation and/or other administrative activities.
Provide administrative support and work with relevant stakeholders to update and maintain websites and SharePoint sites as required.
Coordinate and participate in committees including scheduling meetings, preparing agendas, minutes, and any follow up actions as required.
Organise on and off-site meetings including arranging all bookings, catering, transport and appropriate resourcing.
Respond to, or appropriately escalate, queries.
Support the onboarding of new staff, HDR students, honorary appointees, visitors and volunteers in accordance with WHS and other University requirements.
Requirements
Previous experience in an administrative role.
Excellent attention to detail and ability to communicate and present information clearly to a wide variety of people.
Motivated and proactive self-starter who works well in a fast-paced environment.
Demonstrated time management and organisational skills, including the ability to coordinate and deliver to deadlines.
Demonstrated experience providing high quality general and personal assistant/administration in a complex working environment.
Ability to work autonomously and collaborate effectively with other teams.
Strong customer service focus and ability to work and communicate effectively with a diverse range of stakeholders.
Good computer skills including Microsoft Office and a range of database management systems and applications.
Benefits
Supportive and collaborative team environment.
Full-time, fixed term for a period of 14 months (replacement for extended leave).
Notes
Enquiries: Theresa Han, School Operations Manager at theresa.han@mq.edu.au
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Deakin UniversityGeelong - Waurn Ponds, AustraliaSimilar Jobs
Closing: 03-Nov-2024
Expired
Job Summary
Dates
Opening Date: 22-Oct-2024
Closing Date: 03-Nov-2024
Location
Geelong - Waurn Ponds, Australia
Salary
HEW 5 $80,199 - $89,950 + 17% Superannuation
Responsibilities
Clarify expectations and respond promptly to stakeholder requests, queries, or complaints to ensure stakeholder needs are met to agreed standards and timelines.
Provide basic advice to customers and make appropriate referrals to senior staff and/or other areas of the University.
Collect and analyse information and data from a variety of appropriate sources to solve work problems and present information in a clear, structured, concise and tailored way by focusing on key messages.
Ensure information is understood and meets audience needs.
Understand local processes, prepare standard documents, manage records, regularly track progress of work tasks and identify key issues for appropriate escalation.
Engage in process improvement activities and adopt new ideas, approaches and changes to work practices.
Show initiative, generate new ideas and share those ideas with others in the work area to improve process and practice.
Contribute feedback and suggestions and identify situations in which change is needed to improve policy and practice.
Use knowledge of continuous improvement principles to analyse current processes and practices and create practical, simple and accessible solutions to problems after considering multiple perspectives.
Requirements
Completion of a Degree without subsequent relevant work experience; or
Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
An equivalent combination of relevant experience and/or education/training.
Experience in administration and related activities in a large organisation with complex administrative structures, policies, and procedures.
Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written issue.
Benefits
Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
Flexible working arrangements to help manage work-life balance.
Ongoing learning and development opportunities to grow your career.
An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
For a confidential discussion regarding this role, please contact Josephine Boreland (Coordinator, Student Fees at josephine.boreland@deakin.edu.au).
For a copy of the position description, please see below: PD - Administrative Officer Fees HEW 5-1-1.pdf.
James Cook UniversityWeipa, QLD, AustraliaSimilar Jobs
Closing: 03-Nov-2024
Expired
Job Summary
Dates
Opening Date: Not Available
Closing Date: 03-Nov-2024
Location
Weipa, QLD, Australia
Salary
HEWL 4 $68,694 - $72,973 plus 17% superannuation
Responsibilities
Provide administrative assistance to staff, students, and leaders across a variety of administrative tasks including general reception duties, organising travel, managing room bookings, and maintaining several databases and registers.
Requirements
Sound customer service skills with experience in a high-volume environment managing high numbers of inquiries via phone and email.
Demonstrated ability to carry out routine tasks autonomously and work effectively as part of a team to achieve outcomes.
Routine organisational and time management skills with ability to use informed judgement to prioritise and meet competing deadlines.
Effective written and interpersonal communication skills in dealing with people from a variety of backgrounds with attention to detail.
Experience with relevant Microsoft and other computerised systems and/or databases.
Benefits
A generous superannuation scheme with up to 17% employer contributions with UniSuper
5 weeks of annual recreation leave plus leave loading
15 days paid sick/carers leave per year
Cash out annual leave and time in lieu options
Up to 6 months paid parental leave
A range of flexible working options
Attractive options for salary packaging
Staff study assistance and paid study leave
Ongoing professional development support
Fitness Passport
Corporate discount on health insurance
Free Employee Assistance Program (coaching and counselling)
Relocation and Accommodation maybe negotiated
Notes
Part time - 21.75 hpw | Fixed Term contract to 30 June 2025
Applications close on Sunday 3rd November at 11:55 PM AEST.