Utilise systems and processes involved in administering all aspects of students’ enrolment from first enrolment to graduation.
Process student enrolments and enrolment variations, coordinate charges and issue tuition fees, support insurance and visa applications, and support student examinations and graduations.
Resolve student administration issues and all associated tasks under RMIT Vietnam’s policy and procedural framework.
Manage data entry, student records and administration in both Vietnam and Melbourne systems, ensuring high accuracy.
Collect and analyse data on student administration operations for quality and process improvement.
Administer student administration processes including enrolment, billing processes, student visa, exams and graduations.
Support coordination of events including examinations and graduations.
Liaise with local authorities to assist student insurance and visa processes.
Maintain a working knowledge of student administration policy and processes, ensuring operational guidelines are up to date.
Solve complex procedural and client service issues and provide policy and procedural advice to other members of the Student Administration department and RMIT Connect.
Contribute to training and student experience improvement sessions with key stakeholders across the university.
Maintain effective communication with Student Admissions Coordinators, Student Advisors, Student Recruitment and Schools to ensure efficient processing of student records and enrolments.
Ensure regular maintenance of content for Student Administration related information and forms on the University website.
Support team administration and logistics for team meetings, travelling, payment processes and engage in other activities as required.
Manage student and stakeholder expectations to ensure tasks are delivered effectively and meet deadlines.
Requirements
Bachelor's degree in business administration or relevant discipline with equivalent work experience.
Minimum 3 years of experience in administrative systems and processes.
Demonstrated experience in a complex customer service environment.
Skilled in the use of Microsoft Word, Excel, Outlook, and PowerPoint.
Keen attention to detail and accuracy when inputting data and managing information.
Ability to work independently with minimal supervision and as part of a team.
Demonstrated ability in effective communication with people at all levels including students, academic staff, and management.
Willingness to take ownership and full responsibility of key projects assigned by direct supervisor.
Possess a student-centred mindset with a positive attitude towards teamwork and personal achievement.
Benefits
Contract duration: 08 months
Annual leave: 1 day per working month
Personal Accident Insurance 24/7
Free use of onsite sports and fitness facilities
Library on campus and online - access to RMIT Australia online library
Notes
English is the language of teaching and communication at RMIT Vietnam. Minimum requirement is IELTS General 5.5 (or equivalent Linguaskill 150).
To be eligible for this position you must be a Vietnamese citizen. Applications from non-Vietnamese candidates will not be considered.
Develop University-wide Security programs, plans, policies, and procedures to ensure safety, and security and reduce the risk for staff, students' contractors, and visitors
Closely lead and manage day-to-day security service provider to ensure the effective management of security operations including emergency and crisis management across 3 campuses.
Oversee security needs at all University events and for all University events including performing security risk assessments
Subject matter expert for security develops security solutions for complex University-wide security issues
Identify and improve security vulnerabilities and respond to instances of operational crisis to mitigate further operational legal and reputational issues
Manage stakeholder relationships, including security contractors staff student visitors, and emergency services whilst providing a high level of customer service
Actively evaluate on-campus incidents, recommend and take necessary actions to maintain the security of RMIT's students' administration, faculty, staff, and property
Keep track of reported incidents for further review and reporting
Create and present incident reports with recommendations for learning from experience and proposing new action plans to avoid repeating events
Lead the investigation of security incidents/complaints including interviews and review of CCTV and provide feedback to students, staff, and customers accordingly
Apply current and new technology to provide technical and operational solutions to senior internal members of staff and work closely with the external contract provider, in relation to day-to-day Security issues to develop a culture of crime prevention incident reduction and traffic management
Provide comprehensive reporting on security for senior management including written proposals and reports for action where areas of concern are identified
Provide forecast analysis and manage Security service budget to ensure high-quality security service with reasonable cost
Develop training plan, materials and provide necessary orientation and training regarding security rules and procedures to contracted security personnel
Collaborate on the development of emergency and continuity plans at various University locations may conduct related training exercises
Undertake any other duties as required by the Senior Manager OHSS
Requirements
Bachelor’s in public security or related field
At least 5 years of experience in a security related position
Sound understanding of legal requirements and standards with regards to public security in Vietnam
Significant experience in security management (incl Electronic Security and Surveillance) in a large complex organization including experience in the supervision of large, outsourced security contracts and their related budgets
Proven ability to manage day to day operations of a large security team including internal and contracted personnel
Extensive experience in successful management of stakeholder relationships within a large complex organization ability to deliver high level of customer service to a wide variety of stakeholders and leadership of a team with a client focused approach to Security services delivery
Extensive knowledge of electronic security and surveillance operational systems the security sector regulatory environment and the development and implementation of Security policies and procedures in a large complex organization
Excellent written and verbal English and Vietnamese skills, with ability to communicate
Ability to write reports and briefs in English
Good judgement and the ability to quickly assess options and make decisions and understanding of risk management in a large complex education organization
Proven ability to priorities tasks works to deadlines, manage multiple deliverables work autonomously as well as a productive team member
Ability to display appropriate behaviours in line with the position and RMIT Values.
Benefits
Generous annual leave, carer leave and public holidays (Christmas and Tet Holidays)
Private health insurance and wellness programs
Professional development and career advancement
Access to state-of-the-art facilities and resources
A vibrant and diverse campus life and more!
Notes
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General with a score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).
For any role, English Language Proficiency may also be proven by showing successful completion of secondary education to a level qualifying to enter university study while being instructed through the medium of English, as per the RMIT University recognised qualification list.
Work closely on a codesign basis with subject matter experts to design, develop and build high quality digital learning experiences.
Design end-user content that is engaging, relevant, interactive and challenging using the most up to date and appropriate range of e-learning authoring and multimedia tools.
Ensure that all content adheres to a standard level of pedagogy design, user experience and accessibility.
Construct learning experiences that promote interaction, social presence, and community among students, and between students and faculty.
Manage individual projects to ensure the timely and cost-effective delivery of digital content that meets the quality standards initially agreed. This includes producing and maintaining detailed project documentation, keeping all key stakeholders up to date with project progress and evaluating the project outcomes.
Contribute to staff capability building in online learning, including the design and delivery of workshops, creation of training resources and guides, course shells and templates.
Participate in meetings and working groups that provide direction and support to the provision of quality digital content construction.
Ensure digital content supports student achievement of the desired learning objectives of the relevant courses.
Support the implementation of concurrent/hyflex teaching and learning.
Carry out other duties as required by the University.
Requirements
Relevant tertiary qualifications in one of learning and/or assessment design, online education, TESOL, teaching or education or equivalent experience relevant to the area of learning design.
Minimum of 3 years’ experience in a learning design, teaching or higher education role.
Solid understanding and experience in the application of learning design principles relevant to the Higher Education sector.
Experience with current tools and platforms that support online and blended learning.
Experience in the design and development of high-quality learning resources for tertiary students using a range of multimedia tools.
Proven ability to establish goals, prioritise tasks, develop schedules, and deliver outcomes to agreed milestones and standards.
Experience providing support for academics in course design and the effective use of learning technologies.
Experience developing and delivering workshops and writing support resources and guides to uplift academic capacity in online and digitally enhanced learning.
Experience in maintaining productive stakeholder relationships, with well-developed negotiation, conflict resolution, relationship building and influencing skills.
Experience teaching or other relevant educational work experience will be an advantage.
Benefits
Contract duration: 12 months
Highly competitive gross salary
Annual leave: 1 day per working month
Personal Accident Insurance 24/7
Free use of onsite sports and fitness facilities
Library on campus and online - access to RMIT Australia online library
Notes
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 6.5 (or equivalent Linguaskill 170).
To be eligible for this position you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.
Provide support to the Technical Collections Coordinator working with RMIT Art Collection.
Work collaboratively in a team environment and with key stakeholders across the University to support the care, management and access of RMIT’s art assets.
Apply specialist collections expertise to carry out collection registration, auditing, digitisation, object handling, art installation, integrated pest management, and preventative conservation and collection research.
Requirements
Demonstrated experience in collection management practices, including the application of national and international principles, practices, standards, and ethics relating to the documentation and care of cultural collections.
Experience in the storage, handling, rehousing and installation of a variety of art collection object types.
Demonstrated knowledge and experience in using Axiell Emu or a comparable collections management database.
High level interpersonal skills, including a demonstrated ability to provide a high-quality service to students and researchers, and to contribute as an effective member of a small team.
Demonstrated effective organisational skills and a well-developed ability to prioritise tasks and meet deadlines.
Strong communication skills, accuracy and attention to detail, and strong problem-solving skills.
Benefits
Part-time (0.8/28.8 hours per week), Fixed Term position until October 2025.
Notes
Appointment to this position is subject to passing a Working with Children and National Police Check.
RMIT is an equal opportunity employer committed to being a child safe organisation.
Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
RMIT UniversityHo Chi Minh City, VietnamSimilar Jobs
Closing: 28-Oct-2024
Expired
Job Summary
Dates
Opening Date: 25-Sep-2024
Closing Date: 28-Oct-2024
Location
Ho Chi Minh City, Vietnam
Salary
Highly competitive VND salary (plus allowances) for local candidates or attractive USD salary package (plus benefits) for expatriate candidates depending on proven track record in meeting all the key selection criteria. Expatriate candidates: Relocation allowance and flights for dependents. School tuition support of up to US$20,000 per child annually, up to 2 children per family; private health insurance coverage for staff and family; annual health check-up; Work Permit for staff, Visa and temporary resident cards for family members. Local candidates: 13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check.
Responsibilities
Contribute to Teaching and Research, and Engagement in the International Business Program within the Department of Management.
Develop the program to meet the needs of students and other stakeholders.
Ensure a consistent level of research is undertaken to support relevant research clusters in the Business School.
Deliver courses across related programs as directed.
Contribute to the strategic direction setting of the program, department, and School by collaborating with other members of the department.
Assist the Senior Program Manager with administrative decisions and tasks.
Support the formulation of strategic planning for the program, course management, quality assurance, student relationship management, human resource management, program budgeting and resource management, and research planning.
Requirements
PhD or equivalent Doctoral qualification.
Experience in preparing and delivering undergraduate and postgraduate programs in courses such as Global Business, Global Corporate Responsibility, Cross Cultural Management, Global Trade Operations, and Political Economy of Global Business.
Ability to coordinate and develop courses.
Proven ability to work effectively with students on learning-related issues.
Established track record in quality research outputs contributing to program and School research areas.
Experience in supervising higher degree research candidates.
Proven ability to generate alternative funding projects through effective networking with colleagues, industry, and government.
Excellent interpersonal and communication skills, with a commitment to teamwork and multidisciplinary collaboration.
Proven performance in student outcomes and experience, with skills in various teaching settings.
Ability to work within own discipline and cross-disciplinary teams to achieve strategic outcomes.
Benefits
Generous annual leave, career leave and public holidays (Christmas and Tet Holidays).
Private health insurance and wellness programs.
Professional development and career advancement opportunities.
Access to state-of-the-art facilities and resources.
A vibrant and diverse campus life.
Notes
Work Permit: All foreign employees must adhere to the requirements for obtaining a valid visa and work permit in Vietnam.
English Proficiency: Minimum requirement is IELTS (Academic) with a score of at least 7.0 with no band less than 6.5.
Competitive salary package starting from 33,014,000 VND and allowances
Responsibilities
Manage RMIT Vietnam's communications and media relations in Ho Chi Minh City, national, regional, and international.
Plan and create content in line with communications objectives and strategic plans for external audiences.
Respond to media enquiries and coordinate media presence at University events.
Provide communication consultation to schools and operations about media relations and interests.
Lead media monitoring and analysis, generating reports on media coverage of RMIT Vietnam and emerging issues.
Requirements
A tertiary qualification in related industry such as professional communication, public relations, corporate communication, marketing.
At least three years of experience working in a communications environment, particularly in media relations and reputation management in both English and Vietnamese.
Proven skills in content production, including content briefing, planning, copywriting, and ideation.
Strong network of media contacts in Vietnam and the region.
Excellent communication skills, both written and oral in English.
Good organisational, planning, and analytical skills.
Ability to work effectively in teams or autonomously.
Experience working in an educational environment or similar large, complex organisation is an advantage.
Minimum IELTS (General) score of at least 6.5 or equivalent.
Benefits
20 paid annual leave, carer leave and public holidays (Christmas and Tet Holidays)
Private health insurance and wellness programs
Professional development and career advancement
Relocation and visa support
Access to state-of-the-art facilities and resources
A vibrant and diverse campus life.
Notes
This is an 8-month contract position.
Applications close on 30th September 2024 at 11:59 pm.
RMIT UniversityBundoora campus, MelbourneSimilar Jobs
Closing: 19-Sep-2024
Expired
Job Summary
Dates
Opening Date: 05-Sep-2024
Closing Date: 19-Sep-2024
Location
Bundoora campus, Melbourne
Salary
Salary HEW 6 + 17% Superannuation and Flexible Working Arrangements
Responsibilities
Overseeing daily operational activities in the Food and Process Chemistry laboratories and other STEM spaces when needed.
Development and implementation of documentation such as SOPs, SWIs, and equipment registers.
Providing technical advice and training to users.
Collaborating with the Technical Coordinator to create induction and training materials.
Managing infrastructure and ensuring compliance with safety standards and legislative requirements.
Actively contributing to continuous improvement initiatives.
Requirements
Experience and knowledge in the routine operation, maintenance, and training of various pilot scale equipment or instruments, including Membrane filtration, freeze dryer, and UHT processing.
Proven knowledge and experience working within Food Science, Chemical Engineering laboratories/workspaces, Research or industry environments.
Proven laboratory manufacturing operations and maintenance experience, preferably in a teaching/research/industry environment.
Demonstrated understanding of current OH&S legislation with knowledge of other field or industry regulations or standards related to the field.
Proven initiative and problem-solving skills, highly organised, and the ability to work autonomously and in a team.
Demonstrated experience and understanding of working in accordance to the RMIT value statements or similar frameworks in other organisations.
A commitment to RMIT’s policies of supporting a diverse workplace along with zero tolerance towards harassment, bullying or discrimination in any form.
Benefits
Flexible Working Arrangements
Professional development opportunities
Supportive work environment
Notes
Appointment to this position is subject to passing a Working with Children and National Police Check.
Lead the Research Partnerships team in developing and sustaining research collaborations aligned with RMIT’s Knowledge with Action Strategy.
Represent the University's multidisciplinary research capabilities to industry, government, and community partners.
Develop and implement partnership engagement strategies that align RMIT’s strengths with the Australian research funding landscape and policy environment.
Drive growth in RMIT’s research partnership portfolio by fostering long-term relationships and strategic collaborations across the University.
Manage partnership pipelines and identify opportunities for collaborative research initiatives.
Ensure alignment with Category 1-4 Income opportunities.
Work strategically with internal teams across IP & Commercialisation, Major Research Initiatives, and Research Proposals.
Requirements
Demonstrated ability to effectively develop, lead, energise, motivate, and coordinate a team in a research environment.
Excellent communication and stakeholder management skills.
Extensive experience in brokering research collaborations and partnerships across various disciplines.
Expert judgment and flexibility to interpret and apply policies and provide strategic advice.
Demonstrated experience in preparing reports, high-quality correspondence, and business cases.
Substantial experience in the successful development and maintenance of corporate networks and relationships.
Exceptional negotiation, influencing, and communication skills.
Experience in project budget development and operational budget management.
Benefits
Flexible Working Arrangements
Supportive and collaborative team environment
Opportunity to work in a global presence with community and industry connections.
Notes
Appointment to this position is subject to passing a Working with Children and National Police Check.
RMIT UniversityMelbourne CBD campus, hybrid ways of workingSimilar Jobs
Closing: 22-Sep-2024
Expired
Job Summary
Dates
Opening Date: 04-Sep-2024
Closing Date: 22-Sept-2024
Location
Melbourne CBD campus, hybrid ways of working
Salary
$98,632 - $106,763 + 17% Superannuation
Responsibilities
Provide high-level administrative and governance support to academic or corporate committees, including preparation of agendas, papers, minutes, correspondence and other Committee documentation to a high standard using plain English.
Demonstrate project management experience, applying principles and practices to achieve project outcomes, prioritizing tasks and meeting competing deadlines in a high-volume environment.
Identify and implement continuous process improvement opportunities for existing policies, processes and procedures.
Use initiative to solve problems and undertake decision making relevant to the duties and responsibilities.
Utilize various digital technologies including the Microsoft Office suite, Adobe Acrobat, contract management systems, and content management systems.
Requirements
Experience in providing high-level administrative and governance support to committees.
Demonstrated project management experience with excellent organizational and time management skills.
Ability to identify and implement process improvements.
Strong problem-solving skills and decision-making ability.
Well-developed skills in using digital technologies and ability to learn new platforms quickly.
Benefits
Flexible working arrangements
17% superannuation
Supportive team environment
Opportunity to make a positive impact in the education sector.
Notes
Appointment to this position is subject to passing a Working with Children and National Police Check.
RMIT is an equal opportunity employer committed to being a child safe organisation.
RMIT UniversityBundoora campus, Melbourne, AustraliaSimilar Jobs
Closing: 19-Sep-2024
Expired
Job Summary
Dates
Opening Date: 05-Sep-2024
Closing Date: 19-Sep-2024
Location
Bundoora campus, Melbourne, Australia
Salary
Salary HEW 5 + 17% Superannuation and Flexible Working Arrangements
Responsibilities
Process environmental samples in the AQUEST laboratory.
Conduct regular fieldwork for AQUEST research projects, including collecting environmental samples such as water, sediment, and macroinvertebrates from aquatic environments.
Deliver technical services and advice to support the AQUEST laboratories and workspaces.
Maintain and demonstrate the operation of laboratory equipment and instruments.
Provide technical assistance to staff and students.
Ensure the timely upkeep of laboratories and workshops in collaboration with the Technical Coordinator.
Support the implementation of Occupational Health and Safety (OHS) standards.
Requirements
Demonstrated knowledge/experience conducting fieldwork in an environmental science setting, including water quality and sediment quality programs.
Experience operating and maintaining laboratory-based instruments/equipment relevant to environmental engineering or environmental science.
Proven track record of building strong relationships with stakeholders in a client-focused framework.
Understanding of current OH&S legislation and other relevant field regulations or standards.
Effective communication and interpersonal skills to work in cross-functional teams.
Benefits
Flexible working arrangements.
Professional development opportunities.
Supportive work environment within the STEM College.
Notes
Appointment is subject to passing a Working with Children, Medical Assessment, and National Police Check.
Salary Level Teacher 2-5 Depending on Qualifications and Experience + Superannuation
Responsibilities
Guide and empower students to achieve their full potential within the courses offered by the College of Vocational Education.
Employ specialist learning strategies and develop appropriate learning activities to support students in meeting course learning outcomes.
Work collaboratively in a team-teaching situation with vocational teachers to provide specialist support to students with Language, Literacy and Numeracy needs.
Provide targeted student support and identify at-risk students and barriers to academic success.
Refer students to additional support services as needed.
Engage students using strong interpersonal, written, and oral communication skills.
Influence classroom practice where appropriate.
Requirements
Demonstrated ability in effective teaching, consultancy, and strong presentation skills.
Proficiency in delivering tailored strategies in LLN specialty and well-developed teaching skills.
Experience in designing individualized plans considering students' well-being, cultural backgrounds, demographics, and academic challenges.
Proven ability to work effectively in a team-teaching environment to address LLN-specific needs.
Demonstrated capability to develop, implement, and review strategies for at-risk students.
Ability to integrate technology into learning programs and proficiency in computer-based skills.
Proven track record in creating engaging learning activities and guiding students to maximize their learning outcomes.
Mandatory: 3 years teaching experience with high level LLN expertise.
Qualifications: Certificate IV in Training and Assessment (TAE40116) or equivalent, and an AQF7 or higher qualification in adult education (LLN specialised).
Benefits
Full Time, Fixed Term until December 2025.
Flexible Working Arrangements.
Notes
Appointment to this position is subject to passing a Working with Children and National Police Check.
Due to the urgent nature of the role, a rolling recruitment process will be conducted.