Swinburne University of TechnologyHawthorn, AustraliaSimilar Jobs
Closing: 20-Oct-2024
Expired
Job Summary
Dates
Opening Date: Not Available
Closing Date: 20-Oct-2024
Location
Hawthorn, Australia
Salary
HEW 7 + 17% Super. Staff benefits include hybrid work and discount study fees.
Responsibilities
Develop, implement, and evaluate IT service management processes to improve efficiency and effectiveness for staff and students.
Collaborate with various teams within the University and IT department to ensure streamlined service offerings align with the service management framework.
Act as a process consultant, guiding Operational Managers and staff in best practices and continuous improvement initiatives.
Design and refine processes related to incident management, change control, and service requests.
Requirements
Proven experience in running day-to-day IT service management processes.
Ability to solve problems by applying sound judgement based on professional experience.
Demonstrated understanding of and practical experience in activating and improving IT service management processes.
Competent oral and written communication skills, including the ability to write high quality reports and present information to technical and non-technical stakeholders.
Skilful presentation skills delivered at all levels including operational personnel and senior management.
Degree qualification with relevant experience in a similar role, or service management operation and design experience, or an equivalent combination of education/experience—essential.
Relevant industry certification in: ITIL, Process Analyst, Business Analyst, Agile, Process Improvement—preferable.
Benefits
Hybrid work options.
Discount study fees.
Notes
This position is open only to applicants who have work rights in Australia.
Appointment to this position is subject to passing a Working with Children Check.
La Trobe UniversityLa Trobe University Campus, AustraliaSimilar Jobs
Closing: 10-Nov-2024
Job Summary
Dates
Opening Date: 15-Oct-2024
Closing Date: 10-Nov-2024
Location
La Trobe University Campus, Australia
Salary
Generous package, including 17% Superannuation and a range of employee benefits
Responsibilities
Develop and implement the University’s procedures and policies related to secure research engagement and critical technologies.
Work with stakeholders across the University’s Research and Industry Engagement Portfolio (RIE), Academic Schools, and professional portfolios to ensure safe and secure research and industry engagement.
Ensure compliance with applicable laws, regulations and guidelines relating to national security, defence and international obligations.
Develop, implement and provide advice on procedures for the University’s foreign interaction policy framework.
Maintain understanding of the international risk environment and enable timely action to address weaknesses and opportunities.
Establish credibility and influence to enhance the capability of research leadership and staff to manage risks and ensure compliance.
Engage with foreign interactions expertise across the university and the higher education sector.
Requirements
A degree with substantial extension of theories and principles, or a range of management experience, or postgraduate qualifications with extensive relevant experience.
Demonstrated understanding of national legislation, policy and frameworks relevant to university research.
Strong understanding of the research process, research collaboration, and technology in critical technology areas.
Willingness to acquire relevant security clearances and licenses.
Benefits
17% employer contributed superannuation
On site child care facilities
Flexible work arrangements
Discounts for staff and their family members to study a range of La Trobe courses
Notes
This opportunity is open only to applicants who hold full rights to work in Australia and must be an Australian citizen.
All La Trobe University employees are bound by the Working with Children Act 2005.
Australian National University (ANU)Canberra / ACT, ACT, Australia, 2601Similar Jobs
Closing: 10-Nov-2024
Job Summary
Dates
Opening Date: Not Available
Closing Date: 10-Nov-2024
Location
Canberra / ACT, ACT, Australia, 2601
Salary
Competitive salary package plus 17% superannuation
Responsibilities
Lead the delivery of high-quality client services to students, academic and research staff
Contribute to planning for the future library
Be part of a supportive and collaborative team environment
Lead, manage and mentor highly productive teams that provide client facing services that support teaching and research activities at the ANU
Provide leadership, cultivating a positive collaborative culture that will support and enhance the client experience
Develop and maintain collaborative working relationships with colleagues across the University
Requirements
Strong planning skills
High level interpersonal skills
Excellent communication skills
Benefits
Competitive salary package
17% superannuation
Supportive and collaborative team environment
Notes
The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.
The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 05-Nov-2024
Expired
Job Summary
Dates
Opening Date: 22-Oct-2024
Closing Date: 05-Nov-2024
Location
Parkville, Victoria, Australia
Salary
Attractive salary package p.a. including choice of 11.5% or 17% super
Responsibilities
Managing application demand by engaging stakeholders, prioritising backlogs, and ensuring alignment with roadmaps, while overseeing development, maintenance, and incident resolution
Ensuring applications remain secure, current, and compliant by implementing effective patch management, upgrades, and collaboration with the Cybersecurity team
Building strong relationships with stakeholders, manage vendor relationships, and maintain development standards, driving continuous improvement in demand management and application support practices
Leading and motivating the team, set clear performance expectations, and manage workforce planning to achieve operational goals within budget and success outcomes
Requirements
Tertiary qualifications in relevant discipline(s) or an equivalent combination of relevant experience and education/training
5+ years experience in leading application development and support teams
Knowledge of Agile methodologies and ITIL practices
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
La Trobe UniversityLa Trobe University Campus, AustraliaSimilar Jobs
Closing: 10-Nov-2024
Job Summary
Dates
Opening Date: 15-Oct-2024
Closing Date: 10-Nov-2024
Location
La Trobe University Campus, Australia
Salary
Generous package, including 17% Superannuation and a range of employee benefits
Responsibilities
Develop and implement the University’s procedures and policies related to secure research engagement and critical technologies.
Work with stakeholders across the University’s Research and Industry Engagement Portfolio (RIE), Academic Schools, and professional portfolios to ensure safe and secure research and industry engagement.
Ensure compliance with applicable laws, regulations and guidelines relating to national security, defence and international obligations.
Develop, implement and provide advice on procedures for the University’s foreign interaction policy framework.
Maintain understanding of the international risk environment and critical technologies.
Enhance the capability of research leadership and staff to manage risks and ensure compliance in relation to foreign engagement.
Engage with foreign interactions expertise across the university and the higher education sector.
Requirements
A degree with substantial extension of theories and principles, or a range of management experience, or postgraduate qualifications with extensive relevant experience.
Demonstrated understanding of national legislation, policy and frameworks relevant to university research.
Strong understanding of the research process, collaboration, and technology in critical areas.
Willingness to acquire relevant security clearances and licenses.
Benefits
17% employer contributed superannuation
On site child care facilities
Flexible work arrangements
Discounts for staff and their family members to study a range of La Trobe courses
Notes
This opportunity is open only to applicants who hold full rights to work in Australia and must be an Australian citizen.
All La Trobe University employees are bound by the Working with Children Act 2005.
Western Sydney UniversityHawkesbury CampusSimilar Jobs
Closing: 21-Jun-2024
Expired
Job Summary
Dates
missing
Responsibilities
The ServiceNow Enterprise Service Management Administrator is responsible for the administration, maintenance, development and ongoing evolution of the Enterprise Service Management platform (ServiceNow) to support the continuous improvement of service delivery and innovation.
Demonstrate personal leadership in their area of expertise and promote delivery on the IT Strategy in the context of the IT Service Charter.
Requirements
Tertiary (preferably post graduate) qualifications or progress towards post graduate qualifications and/or extensive relevant experience in an appropriate discipline.
Demonstrated experience working within information technology services in large and complex organisations providing ServiceNow administration and development.
Strong collaboration and negotiation skills to liaise with various colleagues and teams across the University.
Sound practical knowledge of relevant best practice frameworks including Software Development Lifecycle and project management methodology.
Previous experience in ServiceNow workflow automation and configuration of discovery tools, APIs, ServiceNow Workflows, UI Pages, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules, JavaScript, AngularJSA, JSON, and Aax scripting in ServiceNow.
Benefits
Benefit from flexible work arrangements, salary packaging, 35-hour work week, development opportunities and more.
Notes
This is an ongoing position based at Hawkesbury Campus, although travel to other campuses of the University may be required. Please review the position description for further information.
The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 16-Oct-2024
Expired
Job Summary
Dates
Opening Date: 02-Oct-2024
Closing Date: 16-Oct-2024
Location
Parkville, Victoria, Australia
Salary
Senior Manager 1 package
Responsibilities
Lead the continuous improvement of the technical services and solutions within the scope of Enterprise Platform Services, as well as the associated management practices, processes, and systems to enhance efficiency, capacity, and availability, ensuring high levels of client satisfaction.
Lead and manage the availability, support and maintenance of the core enterprise infrastructure and platforms to ensure they operate as required to meet service requirements and client expectations outlined in the documented service agreements.
Develop and deliver the operational plans and budgets for platforms and infrastructure including lifecycle renewal and service improvement opportunities in close alignment with Enterprise Architecture.
Ensure that services and solutions comply with university cybersecurity, compliance, and backup policies, working closely with internal and external teams for effective implementation.
Requirements
A post graduate qualification in a relevant discipline and or equivalent mix of education and relevant experience.
Demonstrate Business Services values by acting in the best interest of your employer; displaying service excellence by striving to deliver beyond expectations and taking ownership of the delivery; and value working collaboratively, connecting with people, and building relationships in your workplace.
Significant experience in managing large-scale infrastructure operations with a proven track record of service delivery to meet client expectations, including the use of efficient practices such as automation, infrastructure-as-code, and other modern methodologies to streamline operations and improve performance and scalability.
Demonstrable achievements in service improvement to clients through implementation of organisational change, development of a client focused culture and establishment of appropriate processes and measures.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of QueenslandSt Lucia CampusSimilar Jobs
Closing: 05-Sep-2024
Expired
Job Summary
Dates
Opening Date: Not Available
Closing Date: 05-Sep-2024
Location
St Lucia Campus
Salary
Base salary will be in the range $111,154 - $124,619 + 17% Superannuation (HEW Level 8)
Responsibilities
Project manage M&C’s response to major projects and strategic initiatives (excluding major domestic advertising recruitment campaigns) from taking the client brief, assembling teams, delivering the integrated response and managing client feedback and approvals.
Support the Senior Manager, Planning and Performance in management and alignment of M&C quarterly planning and reporting to clients.
Project manage key University publications as well as UQ’s suite of domestic guides.
Build and maintain relationships with clients, acting as the primary point of contact for enquiries and M&C requests for support from stakeholders, including Future Students, faculties, institutes and other organisational units.
Ensure plans are implemented to deadlines and budgets are met.
Coordinate and manage solutions for clients and internal teams while fostering knowledge-sharing across all stakeholders to ensure collaborative and informed work.
Implement effective processes and information flow between M&C and clients.
Coordinate multiple projects at once and ensure strong integration across M&C and the university.
Manage the Client Services team to build a culture of communication, responsiveness and client support, while embedding ways of working through M&C’s planning and collaboration tool.
Requirements
A degree in marketing, communication, or a related discipline and extensive experience in marketing within a complex service organisation or an equivalent combination of education/training and/or experience.
Extensive expertise in project management, publication management and developing, implementing and evaluating large-scale projects.
Outstanding communication and interpersonal skills with the ability to influence and negotiate effectively across formal structural boundaries.
High level supervisory skills and experience, as well as organisational skills and the ability to prioritise and meet deadlines in a busy work environment.
Knowledge and understanding of the tertiary education sector and/or experience working in complex organisations or agencies is desirable, but not essential.
You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
Notes
For more information about this opportunity, please contact Loretta Porche, Senior Manger, Integrated Planning via l.porche@uq.edu.au.
For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
The University of New South Wales (UNSW Sydney)Kensington, NSWSimilar Jobs
Closing: 15-Sep-2024
Expired
Job Summary
Dates
Opening Date: 02-Sep-2024
Closing Date: 15-Sep-2024
Location
Kensington, NSW
Salary
Competitive total package
Responsibilities
Contribute to the formulation of FM strategic plans.
Develop procedures and solutions that enable and support the implementation of FM’s objectives and strategic plans.
Lead initiatives aimed at improving operational efficiency, enhancing productivity, optimising workflows, and meeting statutory regulations and standards.
Work closely with UNSW IT to enhance the performance of FM related systems, improve data integrity, and embed consistent work practices across all FM teams.
Oversee the management and administration of the CMMS software and ensure that the CMMS functionality and maintenance schedule data are maintained and aligns with services providers’ contract scope of work.
Oversee the development, implementation, and maintenance of dashboards and reporting suites that provide insights into the performance and efficiency of facility operations, contracts, and asset life cycle management.
Provide governance and leadership in the supply chain process for FM. Ensure contractor engagement methodologies comply with UNSW’s risk and compliance and governance processes.
Oversee the development of tender documentation, variations, and renewals of all Facilities Management contracts and panel agreements.
Proactively manage contracts and track the performance, financials, and administration of service providers and commercial supply contracts in accordance with University policies and procedures and legislative requirements.
Requirements
A relevant tertiary qualification and/or extensive relevant professional experience in process improvement, change management, business management, contract management, and/or compliance preferably in facilities management, campus, hospital, or similar institutional environment.
Effective leadership competencies with the demonstrated skills to motivate, inspire, and mobilise diverse teams to create a positive workplace and continuous improvement culture to deliver quality outcomes.
Excellent consultation, influencing, and negotiation skills to achieve organisational outcomes.
Superior strategic planning, organisational, financial management skills.
Proficiency in reporting tools such as Power BI and data visualisation techniques to create reports and dashboards.
Superior oral and written communication including capabilities in researching, analysing, and preparing succinct reports, supported by proficiency in relevant computer applications applicable to the planning, reporting, and delivery of projects.
Superior analytical and problem-solving skills and proven ability to exercise judgement and use initiative.
A strong track record in managing projects.
Benefits
Flexible Working Options (work from home, flexible hours etc)
Additional 3 days leave during December festive period.
Career development opportunities
Up to 50% discount on UNSW courses
Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
Discounts and entitlements (retail, education, fitness passport)
Notes
Sponsorship is not available for this role, valid Australian working rights are required on application.
$179,289 pa Level 10A (plus 17% employer superannuation)
Responsibilities
Support the Director in developing and implementing retail strategies across Monash University campuses, ensuring high-quality, customer focused services
Managing retail finances and operations including supplier relationships and inventory management while meeting budget targets and providing regular reports
Evaluate and recommend investment and growth opportunities to sustain university revenue
Lead and develop a team of professionals, including resource planning, coaching, and performance management for continuous improvement
Drive strategic improvement initiatives, enhancing web presence, online trade, stock management, store fit outs and space utilisation
Requirements
Exceptional management and leadership skills with strategic and authoritative advice capabilities
Proven ability to innovate strategies for commercial success and long-term growth in a retail environment
Strong leadership in developing and motivating staff across all levels
Excellent relationship and communication skills
Experience and ability to lead online/web strategies
Exceptional verbal and written communication skills for preparing and delivering reports and proposals
Experience and knowledge of printing industry not mandatory but would be highly regarded
Benefits
Flexible and hybrid working arrangements
Support for parents and personal commitments
Notes
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
Charles Sturt UniversityAlbury-Wodonga, Bathurst, Orange, Wagga WaggaSimilar Jobs
Closing: 17-Oct-2024
Expired
Job Summary
Dates
Opening Date: 03-Oct-2024
Closing Date: 17-Oct-2024
Location
Albury-Wodonga, Bathurst, Orange, Wagga Wagga
Salary
Level 8 - $110,629 to $125,223 (plus 17% superannuation)
Responsibilities
Define the creative direction for the Charles Sturt University brand
Deliver innovative and cutting-edge campaigns
Oversee the coordination of professional teams by prioritising and managing workloads
Maintain and nurture key relationships with both internal and external stakeholders
Requirements
Creative visionary with proven track record in developing innovative, unique and compelling brand strategies and campaigns
Strong analytical and strategic thinking skills with prior experience in brand management and developing marketing campaigns
Demonstrated capability in a creative leadership role with ability to multitask and prioritise competing demands
Benefits
Work life balance (including a hybrid work model)
Professional development opportunities
Generous leave options
Enjoy salary packaging and sacrifice options
Sporting facilities (pool, tennis courts, fields) and car parking on our campuses
Notes
This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.