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Closing: 03-Nov-2024
Expired
Job Summary
Dates
- Opening Date: 14-Oct-2024
- Closing Date: 03-Nov-2024
Location
- La Trobe University, Australia
Salary
- $130,252 - $137,990, 17% employer contributed superannuation
Responsibilities
- Deliver strategic initiatives, working across the consulting engagement lifecycle
- Proactively manage your own workstream(s) and producing high quality deliverables
- Plan and conduct research and analysis to generate novel and value-adding insights
- Help position the SRO as an internal provider of top-tier strategy consulting services
- Manage complex relationships and interpersonal dynamics across the University
- Support your colleagues in their development of consulting capabilities, tools, and methodologies
Requirements
- Minimum of 3 years’ experience in strategy and operations consulting or equivalent roles, ideally within a global professional services firm or business
- Bachelor’s degree or equivalent alternate combination of relevant training, knowledge, and/or experience
- Studies in the fields of commerce, law, finance, economics, human resources, or information technology will be viewed favorably
- Strong analytical skills and a structured approach to problem-solving
- Exceptional emotional intelligence and ability to engage diverse stakeholders
- Proven project management skills, from concept through to execution
- Excellent communication, negotiation, and relationship-building abilities.
Benefits
- 17% employer contributed superannuation
- Flexible work arrangements
- Discounts for staff and their family members to study a range of La Trobe courses
Notes
- Only candidates with Full Working Rights in Australia may apply for this position.
- If short-listed you will be invited to complete a consulting case study.
- All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.
Closing: 06-Nov-2024
Job Summary
Dates
- Opening Date: 22-Oct-2024
- Closing Date: 06-Nov-2024
Location
- Bundoora Campus, Melbourne, Australia
Salary
- Hourly Rate aligned to HEO2 / $40.38 per hour
Responsibilities
- Assisting students through the application process of courses and alternative entry schemes
- Conducting outbound nurture calls
- Responding to customer enquiries via call, chat and email
Requirements
- Relevant post-secondary qualifications or equivalent and proven administrative experience, preferably in sales and customer service with a drive to achieve sales targets.
- Experience and skills in achieving sales targets through exceptional enquiry management and nurturing of prospective students that includes: personalised, trusted and effortless customer experiences.
- Strong organisational skills and the ability to prioritise multiple tasks, meet deadlines, and contribute to dynamic sales environment.
- Strong interpersonal skills, including the ability to liaise with prospective students (undergraduate, postgraduate and pathways) and influencers, academic staff, and members of the public.
- An ability to master knowledge from a broad range of courses and deliver information to customers that is clear and personalised.
- A good understanding of the higher education environment that includes the sales funnel from first enquiry to enrolment.
Benefits
- Not Available
Notes
- Minimum 3 days per week availability (work required on 15th-16th November, 12th-14th December, 23rd-24th December and may be required over the Christmas shutdown (27th-31st December))
Closing: 12-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 30-Aug-2024
- Closing Date: 12-Sep-2024
Location
- Kensington, NSW
Salary
- $118k- 133k + 17% Super & leave loading
Responsibilities
- Manage all stakeholder engagement and quality assurance.
- Conduct fact finding interviews to validate information.
- Develop project planning documentation.
- Obtain, analyse and evaluate documentation (reports, flowcharts, payroll data).
- Identify problems or errors and propose possible solutions and workflow optimization.
- Assess compliance of UNSWs obligations to the Enterprise Agreements.
- General project activities to support objectives.
Requirements
- A relevant degree coupled with Human Resources experience.
- Advanced written and verbal communication skills with high attention to detail.
- The ability to deal with sensitive matters with discretion.
- Experience working with the enterprise agreement beneficial.
- Excellent time management skills and able to respond to changing priorities.
Benefits
- Flexible Working Options (work from home, flexible hours etc)
- Additional 3 days leave during December festive period.
- Career development opportunities
- Up to 50% discount on UNSW courses
- Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
- Discounts and entitlements (retail, education, fitness passport)
Notes
- Sponsorship is not available for this role, valid Australian working rights are required on application.
Closing: 17-Oct-2024
Expired
Job Summary
Dates
- Opening Date: 03-Oct-2024
- Closing Date: 17-Oct-2024
Location
- Kensington, NSW (Hybrid Working)
Salary
- From $106k- 134k + 17% Superannuation
Responsibilities
- Providing trusted HR advice and guidance to managers and employees in your client group
- Proactively partnering with clients to provide effective HR solutions, no two days are the same
- Mentor and manage the portfolio's HR Office
- Offer employee lifecycle guidance from performance management to line management
- Implementing HR policies and procedures and improvements as an expert in your field
- Maintaining up to date knowledge of HR legislation and practices
- Providing effective HR reporting and analysis for informed decision making
- Supporting and mentoring our HR Officers
Requirements
- A relevant degree with substantial experience in an HR Consultative role to autonomously manage a large and diverse client group
- Practiced experience in independently managing employee relations across complex workplace matters (career progression, performance, health and grievances)
- Confidence in workforce planning guidance, offering guidance on sound job design principles considering existing roles and standard, guiding areas through workplace change
- Strong influencing and negotiation skills to communicate with partners of all levels, a confident communicator with excellent stakeholder management skills
- Experience in interpreting insightful business reports to develop and implement people planning strategies
- Knowledge of relevant legislation, EA interpretation and fair work and ability to apply in the workplace
- A solution-oriented mindset, comfortable managing different priorities whilst offering innovative and forward-thinking HR solutions, strategies and advice
Benefits
- Flexible hours and the opportunity to work from home regularly
- Discounts & entitlements including on UNSW courses
- Flexible 17% Superannuation and Leave Loading
- Additional 3 days leave over the December break
- Wellbeing programs and initiatives, such as recharge week and health checks
Notes
- Applicants must have working rights in Australia and be able to be on site in Kensington regularly.
- Further details can be found in a copy of the Position Description. This is available via JOBS@UNSW.
Closing: 23-Jun-2024
Expired
Job Summary
Dates
- 04 Jun 2024 - Job Opening
- 23 Jun 2024 - Job Closing
Responsibilities
- Develop and deliver targeted interventions to identify and support recent graduates seeking employment outcomes
- Analyse University and QILT Survey data to support graduates in developing career management skills and securing employment outcomes
- Provide administrative and support services to students and academic staff in creating a high-quality learning environment
Requirements
- Experience in coaching or recruitment of candidates
- Utilisation of a case management approach to support individuals in employment
- Knowledge of early career labor market landscape and graduate recruitment processes
- Project management skills with ability to engage with graduates
Benefits
- Salary packaging
- Flexible work arrangements
- Professional development programs
- On-campus health clinic and fitness facilities
Notes
- Full-time, fixed-term contract until December 2025
Closing: 26-Jun-2024
Expired
Job Summary
Dates
- Posted 3 Days Ago
Responsibilities
- The Solution Consultant partners with the Business Technology Partner (BTP) in the provision of services provided by Strategy, Engagement and Innovation function.
- They utilise a breadth of skills covering business analysis, consulting, problem solving, solution design and basic project management in their day-to-day operations.
- They require highly developed stakeholder engagement skills and are expected to work closely with mid-to senior level business stakeholders in order to elicit their key internal business requirements and then determine appropriate solution options that will meet the both the stakeholder’s and the University's needs.
Requirements
- Strong consulting or customer facing background and, ideally, an understanding of the application of Information Technologies and ideally, their use within the education sector (5 Years minimum in consulting, BA or other customer facing role, ideally 10+).
- Direct previous experience and understanding of the key project methodologies employed in the delivery of technology based projects (e.g. PMBOK, PRINCE 2, SAfe Agile).
- Highly evolved requirements elicitation and analytical problem solving skills (Senior BA level or above).
- Proven ability to positively interact, negotiate with, influence and build consensus with a wide range of internal and external IT and business stakeholders, including senior members of management.
- Experience with the application of complex data models, logical architectures, different requirement gathering techniques, technology standards and architectural guidelines.
- Outstanding written and verbal communication skills.
- Outcomes-focused, with the ability to work autonomously, delivering quality outcomes to agreed deadlines.
- Ability to work on multiple highly complex initiatives simultaneously.
- Strong facilitation and change leadership skills.
- Experience in Human Centred Design principles.
- Ability to display appropriate behaviours in line with the position and RMIT Values.
- English Proficiency: English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General with a score of at least 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).
Benefits
- Competitive salary package and allowances.
- Expatriate candidates: Generous relocation allowance. Educational support up to US$20,000 per child annually, up to 2 children per family; private insurance coverage for staff and family; annual health checkup; Work Permit for staff, Visa and temporary resident cards for family members.
- Expert support from our Mobility Team with regards to obtaining a work permit and visas, and with relocation and settling into living and working in Vietnam.
- Local candidates: 13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check.
- Generous annual leave, career leave and public holidays (Christmas and Tet Holidays).
- Professional development and career advancement.
- Access to state-of-the-art facilities and resources.
- A vibrant and diverse campus life and more!
Notes
- RMIT University Commitment: RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct.
- RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024.
Closing: 20-Jun-2024
Expired
Job Summary
Dates
- Thursday 20th June - 11:59PM
Responsibilities
- Provide guidance and coaching to managers and employees on HR matters, including performance and case management, career development and recruitment and selection
- Support the delivery of a range of workforce processes including job analysis, organisational design and change management
- Interpretation of data analytics to identify and mitigate workforce risks and identify opportunities to contribute to an insight-driven and evidence-based approach
- Preparation and presentation of reports
- Influencing leaders across the University to foster a culture of belonging, integrity and commitment
Requirements
- Knowledge of contemporary human resource practices and related legislation and industrial instruments
- Demonstrated ability to provide advice and manage the full range of HR issues
- High level communication, interpersonal and negotiation skills
- Exceptional computer literacy with an ability to use complex HRIS and related reporting/analytics tools
- A degree in Human Resource Management or a related field, and relevant knowledge and experience in human resource management and industrial relations in a diverse and complex organisation
- Applicants must have unrestricted work rights and the successful candidate will be subject to a criminal history check
Benefits
- Wide range of Learning and Development opportunities
- Mix of on campus and work from home options available and a supportive work environment
- Salary packaging options and corporate health discounts
- Generous leave entitlements including paid parental leave and leave loading
- Support with future learning opportunities through our educational staff assistance scheme
- Opportunities for internal mobility
- Health Safety and Wellbeing initiatives – on campus Gym facilities
- Diversity, inclusion, and flexibility initiatives
- Zero-tolerance policy against all forms of modern slavery
Notes
- This is a full-time continuing opportunity based at either our Nathan or Gold Coast campus
- Griffith University values diversity, inclusion, and flexibility and encourages Aboriginal and Torres Strait Islander, and people of all backgrounds to apply
Closing: Not specified
Job Summary
Dates
- Opening date: 10-06-2024
- Closing date: not available
Responsibilities
- Manage efficient daily operations of the HR office and provide administrative support including but not limited to managing the front desk, phone, general HR email inbox, tracking and ordering supplies, sorting mail, submitting IT and facilities work orders and other office support duties.
- Provides front-line HR support and superior customer service.
- Partner with internal HR teams, Payroll, Recruiting, to resolve manager and employee questions within defined timelines
- Oversee background check program for the university.
- Schedules, greets and assists new hires (benefits eligible, students, and adjuncts) in completing the I-9 work authorization documents and other associated paperwork.
- Work with various departments to streamline new hire process for those employees who are not included on the online system: adjuncts, temporary employees and student workers.
- Provides administrative support Human Resources and Office of Title IX and Civil Rights Compliance including meeting coordination, and processing of invoices, departmental purchase cards and budget.
- Maintain and create applicable standard operating procedures and proactively identify and address internal process improvement.
- Assist with updates and modifications to website and social media accounts, as need.
- Responsible for HR storage management.
- Assist team with various special projects.
- Confer regularly with immediate supervisor, other department and University personnel, and/or various individuals/organizations to plan and coordinate departmental activities, inter-office communications in order to exchange information, resolve problems, etc.
- Perform other related duties as assigned.
Requirements
- Associate’s Degree plus two years of relevant experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Prior experience working in a human resources office preferred.
- Ability to work under pressure, to adjust to constant changes and handle multiple tasks.
- Ability and desire to grow and develop in a position.
- Judgment, tact, and resourcefulness required.
- Ability to maintain a high level of confidentiality.
- Ability to work independently.
- Knowledge of safe working procedures and security measures related to work performed.
- Previous experience in office management and organizing and coordinating events preferred.
- Proven experience troubleshooting and problem solving on the fly.
- Ability to respond to a broad spectrum of questions regarding University policies, procedures, benefits, etc.
- Basic comfort with learning and utilizing technology including databases and Microsoft Office suite, Canva and social media to perform necessary tasks and to automate processes as appropriate.
- Ability to manage time and prioritize task completion is required.
- Ability to meet deadlines with quality results often in situations of high urgency.
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees.
- The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Biddeford, ME
- About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
- EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0447P
- Open Date: 06/10/2024
- Close Date: Open Until Filled
Closing: 08-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 23-Aug-2024
- Closing Date: 08-Sep-2024
Location
- Kensington, NSW, Sydney, NSW
Salary
- Senior appointment- Competitive total package
Responsibilities
- Leading the development, delivery and management of key change programs, designing strategies and communications, ensuring employee needs are at the forefront.
- Initial focus on leading wage compliance and HR compliance tools programs, developing comprehensive change management strategy and roadmaps and overseeing business readiness.
- Developing a holistic high quality HCD Change Management Strategy for HR needs: strong stakeholder management, forward thinking risk mitigation/management, training, and successful change execution delivery.
- Identifying and mitigating potential challenges, risks, and resistance points related to project implementation.
- Becoming a trusted partner across change matters, supporting senior leaders in project sponsor roles and provide strategic advice and support across the HR space to support of the transition to business-as-usual operations.
Requirements
- A relevant tertiary qualification in HR, or related field with subsequent extensive relevant experience or equivalent level of knowledge gained through any combination of education, training and/or experience.
- Extensive experience as a Change Manager using Human Centred Design or in a similar change management role.
- Strong understanding of change management methodologies, tools, and best practices.
- Excellent communication, interpersonal, and presentation skills.
- Ability to influence and engage stakeholders at all levels of the organisation.
- Exceptional problem-solving and analytical skills.
- A solid understanding of how people go through a change and the change process.
- Ability to build and maintain positive relationships with colleagues, partners and stakeholders both internal and external.
- Demonstrated ability to work both autonomously and collaboratively across multi-function teams.
Benefits
- Flexible Working Options (work from home, flexible hours etc)
- Additional 3 days leave during December festive period.
- Career development opportunities
- Up to 50% discount on UNSW courses
- Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
- Discounts and entitlements (retail, education, fitness passport)
Notes
- Sponsorship is not available for this role, valid Australian working rights are required on application.
- For further information on the role & responsibilities, please refer to the position description.
Closing: 15-Sep-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 15-Sep-2024
Location
- 211 Wellington Road, Mulgrave
Salary
- $103,178 - $113,167 pa HEW Level 07 (plus 17% employer superannuation)
Responsibilities
- Provide a range of high-level administrative services for secure employment strategies, programs, and initiatives.
- Support the HR Projects team by undertaking workforce engagement requests and reporting.
- Provide operational leadership to team members, ad-hoc projects, and undertake a variety of general administrative duties.
Requirements
- Experience in providing operational leadership for a variety of complex administrative tasks and producing reports that meet agreed-upon standards and deadlines.
- Committed to providing high-quality service to clients while ensuring compliance with privacy, confidentiality, and legal requirements.
- Skilled in developing and implementing continuous improvement initiatives focused on quality assurance and customer service excellence.
- Highly developed planning and organisational skills, with experience establishing priorities, implementing improvements and meeting deadlines.
- Strong relationship management and consulting skills in human resources, including the ability to interact, influence and negotiate with a variety of stakeholders whilst maintaining discretion.
Benefits
- Collaborative, inclusive environment valuing diversity and innovation.
- Hybrid working arrangements.
- Salary packaging.
- Professional growth opportunities: training, mentoring, leadership programs.
- Onsite parking permits that you can salary sacrifice.
- Heavily discounted gym memberships with access to sporting facilities and equipment on campus including the indoor pool.
Notes
- To apply, submit your CV along with a cover letter (max 2 pages) addressing your suitability for the role.
- Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
- For reasonable adjustments, contact hr-recruitment@monash.edu.
Closing: 04-Sep-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 04-Sep-2024
Location
- St Lucia Campus
Salary
- Not Available
Responsibilities
- Develop and deliver courses, engage in curriculum design, coordinate courses, assess students, provide academic counselling, and adhere to university teaching rules.
- Establish a research program, collaborate on research projects, seek and manage research funding, publish in reputable journals, utilize best practice research methodologies, and participate in project discussions.
- Supervise students, recruit and manage employees, provide performance feedback and training, resolve conflicts, and ensure correct remuneration and benefits.
- Develop partnerships, demonstrate leadership through mentoring, engage in internal service roles and committees, perform administrative functions, provide support to colleagues, and uphold university values.
Requirements
- Demonstrate excellence/a high level of leadership in teaching, research and service and engagement in teaching.
- Strong record of supervising Higher Degree by Research students successfully to completion as principal supervisor.
- Aspire to achieve national recognition in their field of research for Level B.
- Active and effective record of supervising Higher Degree by Research students successfully to completion for Senior Lecturer.
- Ability to engage/maintain an active role in internal and external collaborations that enable the development of others.
Benefits
- Visa sponsorship may be available for this appointment.
- Relocation support package for those moving from interstate or overseas.
Notes
- Questions regarding this opportunity can be directed to Professor Martin Edwards or Professor Thomas Maak.
- For application queries, contact talent@uq.edu.au.
Closing: 16-Sep-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 16-Sep-2024
Location
- 211 Wellington Road, Mulgrave
Salary
- $93,496 - $100,918 pa HEW Level 06 (plus 17% employer superannuation)
Responsibilities
- Provide a range of high-level administrative services for secure employment strategies, programs, and initiatives.
- Support the HR Projects team by undertaking workforce engagement requests and reporting.
- Provide support to ad-hoc projects and undertake a variety of general administrative duties to meet the operational demands of the HR Projects team.
- Work collaboratively with HR colleagues, providing sound and timely advice and support to clients, staff, and other stakeholders.
Requirements
- Experienced in handling a variety of complex administrative tasks and producing reports that meet agreed-upon standards and deadlines.
- Committed to providing high-quality service to clients while ensuring compliance with privacy, confidentiality, and legal requirements.
- Skilled in developing and implementing continuous improvement initiatives focused on quality assurance and customer service excellence.
- Highly developed planning and organisational skills, with experience establishing priorities, implementing improvements and meeting deadlines.
- Strong relationship management and consulting skills in human resources, including the ability to interact, influence and negotiate with a variety of stakeholders whilst maintaining discretion.
Benefits
- Collaborative, inclusive environment valuing diversity and innovation.
- Hybrid working arrangements.
- Salary packaging.
- Professional growth opportunities: training, mentoring, leadership programs.
- Onsite parking permits that you can salary sacrifice.
- Heavily discounted gym memberships with access to sporting facilities and equipment on campus including the indoor pool.
Notes
- Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
- Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
Closing: 12-Sep-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 12-Sep-2024
Location
- 211 Wellington Road, Mulgrave and Clayton campus
Salary
- $116,075 - $128,126 pa HEW 08 (plus 17% employer superannuation)
Responsibilities
- Collaborate in a portfolio-based approach to deliver comprehensive HR services and advice, both operationally and strategically.
- Partner with senior stakeholders, offering expert advice and tailored client solutions.
- Drive the implementation of people strategies and initiatives, championing Monash University's goals and values.
- Lead change initiatives and policy reviews, ensuring successful delivery and uptake in client portfolios.
- Develop and maintain strong partnerships with key stakeholders in client groups, as well as proactive and collaborative relationships with central HR leaders and colleagues.
Requirements
- Demonstrated business partnering experience in complex, medium to large organisations with a HR / People and Culture operating model involving centre of expertise and shared services.
- Curiosity and passion for being a strategic partner, skilled at leading and implementing contemporary people-related initiatives and projects, including Workforce Planning, Talent Management, Performance Management, Change Management and Capability Development.
- Experience developing trusted partnerships with senior stakeholders, harnessing a broader professional network.
- Ability to synthesise data, identify trends and develop business-aligned recommendations.
- Proven experience of driving continuous improvement aligned with strategy.
Benefits
- Collaborative, inclusive environment valuing diversity and innovation.
- Hybrid working arrangements.
- Salary packaging.
- Professional growth opportunities: training, mentoring, leadership programs.
- Onsite parking permits that you can salary sacrifice.
- Heavily discounted gym memberships with access to sporting facilities and equipment on campus including the indoor pool.
Notes
- Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
- Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
Closing: 08-Sep-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 08-Sep-2024
Location
- Wallumattagal Campus, North Ryde
Salary
- Circa $108K neg. per annum plus 17% employer's superannuation and annual leave loading.
Responsibilities
- Develop and implement comprehensive talent acquisition strategies
- Partner with and coach hiring managers
- Build effective relationships with internal stakeholders
- Utilize data and analytics to measure success
- Utilize LinkedIn Recruiter for talent acquisition
- Contribute to the improvement of recruitment services processes
Requirements
- Experienced recruitment professional
- Portfolio management experience
- Expertise in recruitment sourcing tools
- High standards and continuous improvement mindset
Benefits
- Hybrid working arrangement
- Opportunity to make an impact
- Be valued for expert contribution
- Develop talent at Macquarie
Notes
- Multiple vacancies available
Closing: 15-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 04-Sep-2024
- Closing Date: 15-Sep-2024
Location
- Wallumattagal Campus, North Ryde
Salary
- From $76,654 to $82,617 gross per annum (HEW Level 4), plus 17% employer's superannuation and annual leave loading.
Responsibilities
- Provide customer service and enquiry support to employees, managers, candidates, and affiliates, referring or escalating as appropriate.
- Respond to and resolve enquiries (e.g. written, email, phone, or in-person) within response times or transfer as required.
- Assess, communicate and follow-up enquiries and ensure the correct application of the organisational requirements.
- Process employment-related administration ensuring relevant approvals, compliance with policy and procedures, with a high level of accuracy.
- Track and monitor employee workflow progress and follow up or redirect as required.
- Maintain a high-level of data integrity and accuracy within systems (including monitor data quality, consistency between HR systems and resolve data quality errors).
- Maintain accurate filing and storage of employment documentation ensuring record keeping and archiving is maintained in line with internal and external compliance requirements.
- Contribute to the implementation of improvements and standardisation of processes and standard operating procedures.
- Perform user and system testing for upgrades and changes.
Requirements
- Undergraduate qualifications (or progress towards completion) in business, human resources, or a related discipline.
- Excellent interpersonal and communication skills (written and verbal) and strong commitment to exceptional service delivery.
- Experience working within a busy and high-volume service environment, and consistently delivering exceptional customer service.
- High attention to detail and strong organisational skills with demonstrated ability to meet multiple and conflicting priorities.
- Demonstrated technical skills and ability to use systems to support service delivery.
- Experience in building and maintaining productive working relationships with a range of internal and external stakeholders.
- Experience with Ascender and Workday will be highly regarded.
- This position requires a criminal record check.
Benefits
- Hybrid working arrangements.
- Opportunities to develop HR knowledge and customer service skills with pathways for career advancement within the HR department and the broader organization.
Notes
- General Enquiries: Orlagh Morgan, HR Administrator via orlagh.morgan@mq.edu.au.
- If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.
Closing: 13-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 24-Aug-2024
- Closing Date: 13-Sep-2024
Location
- Ultimo, Sydney
Salary
- Not Available
Responsibilities
- Manage and enhance industry partnerships.
- Secure valuable opportunities for students and alumni.
- Ensure design and creative tech programs stay relevant and impactful.
- Engage with industry stakeholders and promote offerings.
- Integrate real-world experiences into the curriculum.
- Source, develop, and maintain industry partnerships for internships and placements.
- Secure and manage work-integrated learning opportunities.
- Conduct industry visits and attend events for relationship building.
- Provide weekly activity reports and maintain CRM records.
Requirements
- At least 5 years in design and creative tech.
- Background in graphic design, interiors, and animation.
- Proven ability to secure internships and professional placements.
- Strong relationship-building capabilities.
- Exceptional written and verbal communication skills.
- Experience in providing regular activity reports and maintaining CRM systems.
Benefits
- Study free in a course/degree related to your position.
- B Corp certified university – values driven and purpose led.
- Access to internal opportunities for learning and growth.
Notes
- Applications close on Friday 13th September.
- Job reference: R24934.
- Contact for assistance during the recruiting phase.
Closing: 08-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 26-Aug-2024
- Closing Date: 08-Sep-2024
Location
- Ho Chi Minh City
Salary
- Competitive salary package starting from VND19.233.000/month (gross) and allowances
Responsibilities
- Provide support to all walk-in customers, email enquiries and Genesys calls, discussing their needs and identifying appropriate services and information, referring them to the relevant HR staff members as appropriate; following up to ensure the issues have been addressed.
- Take the Tier 1 role in ServiceNow (HR Ticketing system) to assign/refer tickets to the team member-in-charge, follow up with them to make sure the tickets are resolved.
- Provide general advice regarding HR policies, procedures including leave entitlements, staff benefits, general payroll queries, etc. either in person or via People Connect platforms such as ServiceNow and Genesys. Coordinate with other HR team members to resolve more complex queries as appropriate.
- Deliver the induction course for new hires covering the C&B session. Assist new hires in understanding their packages, various HR processes and procedures, and answering any questions they may have.
- Collaboratively work with the Talent Acquisition team to manage a series of stages used to hire RMIT Vietnam employment candidates.
- Collaboratively work with the Contract team to handle various process on Workday from transferring to renewing or terminating a staff member.
- Inform relevant departments within Vietnam Operations of new hires, leaving staff and staff variation for their timely actions in their respective areas to manage data requirements for staff card issuance and to ensure the transition of the staff members is smooth and in compliance with the University’s policies and relevant laws.
- Assist with updating staff information in the human resources information system (Workday). Maintain accurate and up-to-date records of staff’s employment tenure and issuing letters of employment confirmation to staff for various purposes (e.g., banking, business trip, reference).
- Manage employee working schedules and assist employees with leave/timesheet submissions, corrections, and reconciliations to ensure accurate records.
- Monitor the services time of all staff members to inform the Payroll & Tax compliance team of long service payments on a timely basis and the Organization Development team for long service award ceremony. Issue long service award letters to relevant staff timely and accurately.
- Support HR team in ad-hoc operational projects, providing proactive and timely project support and coordination to all members of the projects team.
- Organise and coordinate meetings and events for the projects team, including venue and catering arrangements, speaker and attendee liaison, preparation, and distribution of papers/materials.
- Coordinate the dissemination and communication activities of projects to ensure all project news including progress updates and outcomes are shared with relevant stakeholders.
- Effectively organise documents for signatures, stamps, and filing for HR team.
- Support other team members in particular assigned tasks/ activities.
- Provide backup support for other team members when required.
Requirements
- Bachelor’s Degree in Business Administration, Human Resource Management or relevant field.
- At least 3 years of experience in an administration support role providing quality customer services to diverse range of stakeholders in an international organization.
- General understanding of the role of a modern HR department and HR best practice.
- Excellent customer service skills with a professional and proactive approach.
- High level of accuracy and confidentiality in all correspondence and administrative documents adhering to the University and departmental standards.
- Strong organizational and planning skills, ability to set priorities and meet deadlines (sometimes under time constraints).
- Excellent interpersonal and communication skills (verbal and written in English and Vietnamese).
- Demonstrated effectiveness in understanding, applying and explaining complex policies, procedures and rules to staff.
- Solutions focused, with a dynamic and vibrant approach to engaging with stakeholders.
- Demonstrated ability to show initiative, think outside the box and creatively solve problems.
- Advanced IT skills with knowledge of Microsoft Word, Excel and PowerPoint and other relevant business software. Experience and working knowledge of Workday is desirable.
- Ability to display appropriate behaviours in line with the position and RMIT Values.
- English Proficiency: Minimum requirement is IELTS (General) with a score of at least 6.0 (or equivalent).
Benefits
- Generous annual leave, carer leave and public holidays (Christmas and Tet Holidays).
- Private health insurance and wellness programs.
- Professional development and career advancement.
- Relocation and visa support.
- Access to state-of-the-art facilities and resources.
- A vibrant and diverse campus life.
Notes
- RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia.
Closing: 23-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 09-Sep-2024
- Closing Date: 23-Sep-2024
Location
- Parkville, Victoria, 3010, Australia
Salary
- UOM 8 – $119,742 – $129,607 p.a. plus 17% super
Responsibilities
- Raise awareness of IT services & provide consultancy for complex technical needs.
- Collaborate closely with Business Analysts & Solution Architects to shape and implement tailored IT solutions.
- Actively collaborate with all University IT teams to build strong working relationships and gain a deep understanding of the services they offer.
- Take ownership of understanding client needs, gathering data, conducting analysis, and guiding delivery teams to resolve issues.
- Keep a comprehensive and deep understanding of the University’s IT services, technology strategies, and roadmaps.
Requirements
- Relevant tertiary qualifications in information systems, computer science or engineering to at least Bachelor level, or a combination of at least 10 years’ equivalent mix of education and relevant experience.
- A wide range of knowledge and experience of IT technologies and trends, including virtualization, networks, storage, hardware, and security.
- Proven experience in managing large-scale, cross-organisational initiatives involving multiple stakeholders in complex technical environments.
- A proven ability to apply an analytical approach to problem solving.
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Closing: 20-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 06-Sep-2024
- Closing Date: 20-Sep-2024
Location
- Parkville, Victoria, 3010, Australia
Salary
- UOM 6 – $96,459 – $104,413 p.a. plus 17% super
Responsibilities
- Manage tickets efficiently and accurately for all jobs assigned to you and your domain(s), including initial diagnosis, classification, prioritisation, and resolution of all support tickets encountered.
- Provide prompt support to staff, students, and external stakeholders across various channels (e.g., phone, portal, webchat, in person) for incidents or requests assigned by a Service Delivery Senior Consultant.
- Assist with peak period activities and major incidents across the division to ensure Business Services meets operational obligations and agreed service levels, regardless of circumstances.
Requirements
- Undergraduate qualifications in a relevant discipline or an equivalent combination of education and relevant experience.
- A background in Service Centre or Support within Higher Education including HR and Finance: Financial Management Enquiries, HR People Management Enquiries, HR Business Systems (ERP) Support.
- Industry-based Service Centre training (e.g., HDI, HDAA) or relevant experience, with a proven ability to deliver solutions within your nominated Cluster, prioritising customer experience in all actions.
- Experience in Network/Telephony: Provide support for the physical network as well as local and mobile telephony systems at the University.
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Closing: 23-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 09-Sep-2024
- Closing Date: 23-Sep-2024
Location
- Parkville, Victoria, 3010, Australia
Salary
- UOM 8 – $119,742 – $129,607 p.a. plus 17% super
Responsibilities
- Raise awareness of IT services & provide consultancy for complex technical needs.
- Collaborate closely with Business Analysts & Solution Architects to shape and implement tailored IT solutions.
- Actively collaborate with all University IT teams to build strong working relationships and gain a deep understanding of the services they offer.
- Take ownership of understanding client needs, gathering data, conducting analysis, and guiding delivery teams to resolve issues.
- Keep a comprehensive and deep understanding of the University’s IT services, technology strategies, and roadmaps.
Requirements
- Relevant tertiary qualifications in information systems, computer science or engineering to at least Bachelor level, or a combination of at least 10 years’ equivalent mix of education and relevant experience.
- A wide range of knowledge and experience of IT technologies and trends, including virtualization, networks, storage, hardware, and security.
- Proven experience in managing large-scale, cross-organisational initiatives involving multiple stakeholders in complex technical environments.
- A proven ability to apply an analytical approach to problem solving.
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.