Sales Consultant (Casual)

Sales Consultant (Casual)

Job No.: 568044

Work type: Casual

Ongoing Casual Assignment / Bundoora Campus

Hourly Rate: aligned to HEO2 / $40.38 per hour

Minimum Availability: 3 days per week (work required on 15th-16th November, 12th-14th December, 23rd-24th December and may be required over the Christmas shutdown (27th-31st December))

About the position

Domestic Student Recruitment is responsible for implementing an acquisition and conversion strategy on behalf of the University in order to achieve its strategic goal of recruiting high quality domestic applications. Furthermore, the Recruitment and International Operations Division plays a key role in the development of customer growth and stakeholder engagement strategies across all available markets and channels including domestic, regional, international markets and online.

Nowadays, there is more than one way to get into university, and the Domestic Student Recruitment Team is dedicated to ensuring that prospective students can find the best pathway to help them reach their study goals, whether they be finishing Year 12 or are looking for a complete career change.

Duties at this level will include:

• Assisting students through the application process of courses and alternative entry schemes
• Conducting outbound nurture calls
• Responding to customer enquiries via call, chat and email

Skills and knowledge required:

• Relevant post-secondary qualifications or equivalent and proven administrative experience, preferably in sales and customer service with a drive to achieve sales targets.
• Experience and skills in achieving sales targets through exceptional enquiry management and nurturing of prospective students that includes: personalised, trusted and effortless customer experiences.
• Strong organisational skills and the ability to prioritise multiple tasks, meet deadlines, and contribute to dynamic sales environment.
• Strong interpersonal skills, including the ability to liaise with prospective students (undergraduate, postgraduate and pathways) and influencers, academic staff, and members of the public.
• An ability to master knowledge from a broad range of courses and deliver information to customers that is clear and personalised.

Desirable:

• A good understanding of the higher education environment that includes the sales funnel from first enquiry to enrolment.

How to apply:

Applications close @ 11:55pm on Wednesday 6th November, 2024.

To view the Position Description: PD - Sales Consultant (Casual).pdf

To submit an online application please apply online ensuring you include the following documents:

• Cover letter
• An up-to-date resume.

Position Enquiries: Julia Ancona, Senior Coordinator, Smart Contact Centre, Email: j.ancona@latrobe.edu.au

Advertised: 22/10/2024

Closing Date: 06/11/2024