Western Sydney UniversityHawkesbury CampusSimilar Jobs
Closing: 21-Jun-2024
Expired
Job Summary
Dates
missing
Responsibilities
The ServiceNow Enterprise Service Management Administrator is responsible for the administration, maintenance, development and ongoing evolution of the Enterprise Service Management platform (ServiceNow) to support the continuous improvement of service delivery and innovation.
Demonstrate personal leadership in their area of expertise and promote delivery on the IT Strategy in the context of the IT Service Charter.
Requirements
Tertiary (preferably post graduate) qualifications or progress towards post graduate qualifications and/or extensive relevant experience in an appropriate discipline.
Demonstrated experience working within information technology services in large and complex organisations providing ServiceNow administration and development.
Strong collaboration and negotiation skills to liaise with various colleagues and teams across the University.
Sound practical knowledge of relevant best practice frameworks including Software Development Lifecycle and project management methodology.
Previous experience in ServiceNow workflow automation and configuration of discovery tools, APIs, ServiceNow Workflows, UI Pages, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules, JavaScript, AngularJSA, JSON, and Aax scripting in ServiceNow.
Benefits
Benefit from flexible work arrangements, salary packaging, 35-hour work week, development opportunities and more.
Notes
This is an ongoing position based at Hawkesbury Campus, although travel to other campuses of the University may be required. Please review the position description for further information.
La Trobe UniversityBundoora, Melbourne, AustraliaSimilar Jobs
Closing: 22-Sep-2024
Expired
Job Summary
Dates
Opening Date: 29-Aug-2024
Closing Date: 22-Sep-2024
Location
Bundoora, Melbourne, Australia
Salary
17% employer contributed superannuation
Responsibilities
Contribute to the research program aligned to the new Victorian Centre for Virtual Health Research (VVHR) at Northern Health.
Collaborate on and contribute to existing research projects.
Seek funding for new research projects.
Requirements
Completion of a PhD or equivalent qualifications or research experience in a relevant field.
A record of publications, conference papers and/or reports, or professional or technical contributions which provide evidence of strong research potential.
Demonstrated ability to supervise, or co-supervise, Honours, Masters and/or PhD students.
Ability to liaise effectively with a range of collaborators nationally and/or internationally and with industry partners.
Experience in the preparation of research proposal submissions to external funding bodies.
Demonstrated experience in managing clinical trials or complex projects involving human participants.
Experience working in or with health services.
Benefits
17% employer contributed superannuation
On site child care facilities
Flexible work arrangements
Discounts for staff and their family members to study a range of La Trobe courses
Notes
Only candidates with Full Working Rights in Australia may apply for this position.
Please submit an online application ONLY and include the following documents: Cover letter, An up-to-date resume and; A separate document addressing each bullet point under the Essential Criteria ‘Skills and knowledge required for the position’, which is found in the position description.
Aboriginal and Torres Strait Islander Applicants are strongly encouraged to apply.
All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.
The University of New South Wales (UNSW Sydney)Sydney, NSWSimilar Jobs
Closing: 23-Jun-2024
Expired
Job Summary
Dates
23-Jun-2024 - Closing Date
Responsibilities
Reporting to the Senior Operations Manager, Integrated Acute Services Building (IASB), you’ll provide technical and administrative support for the effective operation of new multiuser PC2/PC3 wet lab facilities in the IASB.
This position will contribute to the overall operations of the IASB laboratories, including general laboratory housekeeping, waste management, user inductions and training, and stakeholder engagement.
Requirements
Experience and an understanding of the requirements around laboratory operations such as AS 2243.1 and OGTR certification.
Working with a range of computer systems and applications, such as Laboratory Information Management Systems and Safety Management Systems.
Time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks, and meet competing deadlines by using judgment and initiative.
Benefits
UNSW offer a competitive salary and access to UNSW benefits including: Flexible working, Additional 3 days of leave over the Christmas Period, Access to lifelong learning and career development, Progressive HR practices, Discounts and entitlements, Affordable parking on campus.
Notes
Brand new biomedical research facility
Full-time (35 hours week) | 2-year fixed term contract
The Integrated Acute Services Building (IASB), located in the Prince of Wales Hospital at Randwick, forms part of the Randwick Health & Innovation Precinct, supporting health research and education.
UNSW isn’t like other places you’ve worked. Yes, we’re a large organization with a diverse and talented community; a community doing extraordinary things.
The University of SydneyCamperdown CampusSimilar Jobs
Closing: 23-Jun-2024
Expired
Job Summary
Dates
Posted Today
Responsibilities
provide project management for research programs related to health literacy including project planning, tracking, implementing, analysis and reporting
review and modify existing project processes and procedures, implement revisions that streamline systems and more effectively supports research output
contribute to the development and evaluation of Statewide health literacy initiatives, including training and ambassador programs, seminar series, and Communities of Practice
provide updates to the Chief Investigator/Supervisor about progress of research activity
analyse data using statistical analysis and modelling, report on findings and, in collaboration with more senior researchers, use this to further the research work undertaken
source information, research and prepare drafts for research publications and presentations including preparing literary reviews and carrying out theoretical research to support the overall research objectives
manage the preparation of documentation for publications and presentations aligned to the research program objectives
undertake appropriate research procedures in accordance with relevant ethics protocols
prepare material for submission to ethics committees when required
Requirements
3-5 years of research experience
5 to 10 years of research experience, including experience managing, reporting, and disseminating research data
experience leading end-to-end discrete research projects
experience working with external partners and stakeholders
Benefits
Fantastic Opportunity to be part of an important collaboration with the Sydney Health Literacy Lab and NSW Health promoting health literacy
Notes
Part time (0.80 FTE) fixed term 3 Year role as Research Support Officer/Senior Research Support Officer
To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.
Sponsorship / work rights for Australia: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.
The University of SydneyCamden Campus, CamdenSimilar Jobs
Closing: 07-Jul-2024
Expired
Job Summary
Dates
Today - 07-Jul-2024
Responsibilities
conduct scoping reviews describing the pathobiology of key diseases of interest to Australian seafood industries with emphasis on marine finfish, oysters, and prawns
contribute to a consultation process with peak industries bodies to identify areas of focus for a risk assessment
undertake hazard identification and risk assessment in aquatic animal industries that identifies and prioritizes infectious agents and syndromes under different future climate scenarios
analyse and summarise data from the project
prepare and submit milestone reports for the FRDC
assist in the development and delivery of industry workshops and the preparation of non-technical project outputs such as infographics and project summaries.
Requirements
a PhD in a relevant field (e.g., aquatic animal health, aquaculture, epidemiology, pathobiology of aquatic animals)
familiarity with the pathobiology of key diseases in aquatic animals used in Australian aquaculture and fisheries industries
The University of SydneyDarlington CampusSimilar Jobs
Closing: 27-Jun-2024
Expired
Job Summary
Dates
Posted 10 Days Ago
Responsibilities
Lead strategic initiatives for First Nations staff and students
Contribute to academic activities through teaching and research
Implement First Nations Strategic Initiatives
Develop the Business School's profile and relationships
Chair the University of Sydney Business School Indigenous Strategy and Services committee
Collaborate with other Associate Deans
Requirements
Hold a PhD
Identify as Aboriginal and/or Torres Strait Islander
Have established relationships with key Indigenous communities, industry, and academic institutions
Understand governance, policy, and compliance frameworks
Experience in people leadership and management
Benefits
Attractive remuneration package
Relocation assistance may be provided if required
Notes
Exciting opportunity to join the leadership team at the University of Sydney Business School
Full-time (1 FTE) position of a fixed-term basis for 3 years with possibility for renewal for a further 2 years with an underlying continuing position at an Associate Professor Level
Develop and implement strategies to encourage Aboriginal and Torres Strait Islander students to attend the University
Provide specialist advice and support academically, professionally, and pastorally to ensure successful retention, progression, and graduation of students
Requirements
Understanding of Aboriginal and Torres Strait Islander culture
Knowledge of higher education policies and resources
Experience in delivering education programs
Benefits
Salary packaging
Flexible work arrangements
Professional development programs
On-campus health clinic and fitness facilities
Notes
Position requires a valid Working with Children Check
The Service Connect Advisor will be responsible for providing advice for their skilled resolver group. The primary objective is to resolve all enquiries at first point of contact whilst providing a high level of customer service skills across all customer contact channels. The Advisor will anticipate the customer needs and go above and beyond where possible. The role of the Advisor will be to conduct appropriate research and/ or identify root causes and provide advice or escalate specialist advice or high-risk enquiries. Please note: there may also be a requirement to work staggered start times depending on business requirements to cover the University core support hours.
Requirements
Demonstrated customer service experience delivering professional support services specific to the skilled resolver group. A strong customer centric mindset. Demonstrated ability to fact find, provide advice and use logical thought process to support recommendations and advice. Demonstrated ability to build and maintain partnerships and relationships in a collaborative manner with key internal clients and external stakeholders to support the University’s business objectives. Proven ability to identify root cause of issue to recommend and deliver appropriate strategies and innovative solutions and solve any further complications that may be encountered. Demonstrated ability in providing accurate and timely solutions and advice through multiple customer contact channels. Demonstrated ability to work autonomously with minimal supervision in a fast-paced environment with the ability to prioritise multiple tasks to meet conflicting deadlines. Strong problem solving, interpersonal and analytical skills, strong communication across multiple mediums (i.e telephone, ticketing tools, web chat etc). Demonstrated ability in the use of a range of computer applications and the ability to quickly learn new technologies. Desirable but not essential if experienced with ServiceNow, Workday and/or ADP Payroll. Please Note: Appointment to this position is subject to passing a Victorian Employee Working with Children Check.
Benefits
8 week contract, full time hours
Based at the City Campus but may be required to work and/or be based at other campuses of the University.
Notes
Appointment to this position is subject to passing a Victorian Employee Working with Children Check.
1. Provide quality advice, timely responses, complex issue resolution and case management to families/guardians of RMIT current students, including families/ guardians of local and international students in accordance with University policies and processes. Support families in navigating University resources through the approved communication channels.
2. Coordinate with the Academic Registrar’s Group and the Legal team in the development and update of policies and processes relating to families, including privacy release, unsatisfactory academic progress, third-party complaints, student billing, etc.
3. Coordinate with a wide range of internal stakeholders to provide clear and timely responses to family enquiries. Maintain broad familiarity and timely updates on knowledge about relevant University areas so that related family enquiries can be addressed accurately and transparently.
4. Master RMIT student record system, administrative systems and service management platform to perform case management.
5. Work closely with Student Connect Student Advisors and Senior Student Advisors to manage related student-family enquiries.
6. Receive feedback from families and provide it to relevant University stakeholders, including Academic Schools, student services and Operations Portfolio. Provide the Manager, Family Connect and the Coordinator, Family Support with family enquiry and feedback patterns for recommendations to address them with proactive family communications and engagement efforts.
7. Make referrals to Academic Registrar’s Group Third-party Complaints in accordance with the Third-Party Complaints Procedure.
8. Actively contribute to the design and implementation of the family support program including communications, events and activities (Family Day, Family Weekend, Parent and Family Orientation/ Welcome Event, etc.)
9. Lead or participate in team projects to enhance the experience of families.
10. Actively contribute feedback and improvement suggestions to the review of administrative processes in Family Connect team meetings or cross-unit discussions. Demonstrate the student-centered and innovative approach to continuously creating unique student and family experiences and innovations.
11. Perform other tasks as assigned by the Manager, Family Connect.
Requirements
1. Bachelor’s degree in a relevant discipline.
2. At least 2 years of experience in a customer service role where the expectation was to deliver high levels of customer service across a broad range of service areas, preferably in an educational environment.
3. Demonstrated ability to deal with sensitive and challenging situations in a professional and diplomatic manner; Ability to perceive and manage the emotions of one's self and others.
4. Demonstrated complex issue resolution and decision-making skills, including the ability to source relevant additional information.
5. Ability to build and maintain effective relationships in a culturally diverse environment utilising strong interpersonal communications skills;
6. Demonstrated professional and communicative maturity.
7. Fluency in Vietnamese and high proficiency in professional English; Ability to convey complex information, ideas and concepts clearly and efficiently to a variety of different audiences.
8. Demonstrated ability to work flexibly and efficiently as a member of a team in a high-volume customer-focused environment. Ability to prioritise workload to meet deadlines and service expectations.
9. Ability to display appropriate behaviours in line with the position, as per the RMIT Behavioural Capability Framework (Connectedness, Commitment to Excellence –Improve and Simplify; Imagination and Innovation; Impact; Inclusion; Agility).
Benefits
- 13th month Tet bonus
- Private medical insurance (for you and your dependents)
- Annual health check
- Generous annual leave, career leave and public holidays (Christmas and Tet Holidays)
- Professional development and career advancement
- Access to state-of-the-art facilities and resources
- A vibrant and diverse campus life and more!
Notes
English proficiency requirement: IELTS (General) with a score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).
Carrying out teaching activities within undergraduate, Masters, and Graduate Diploma programs
Maintaining and advancing scholarly, research, and/or professional capabilities
Actively promoting the program by establishing and maintaining memberships, links, and partnerships with academic, industry, and professional communities
Supervising research projects and theses at the postgraduate level
Contributing to School, College, and University strategic plan targets in research and/or consultancy
Maintaining and developing professional standing within the profession or discipline
Requirements
Demonstrated ability to prepare and deliver programs at undergraduate and post-graduate levels
Ability to produce high-quality curriculum or program materials
Capacity to work effectively with students and negotiate sensitively on issues related to effective learning
Track record and recognition for quality research outputs evidenced by publications, development of new research initiatives, competitive research funding, and industry links
PhD in relevant field
Benefits
Full-time, Continuing position
Salary based on Academic Level B or Level C with Superannuation
Opportunity to contribute to teaching and research efforts in Physical Education and Health disciplines
Engagement with academic, industry, and professional communities
Opportunity to supervise research projects and theses at the postgraduate level
Contribution to School, College, and University strategic plan targets in research and/or consultancy
Professional development and advancement opportunities
Notes
Appointment subject to passing a Working with Children and National Police Check
Queensland University of Technology (QUT)missingSimilar Jobs
Closing: 31-Dec-2024
Job Summary
Dates
missing
Responsibilities
- Support teaching and learning in Cardiac Ultrasound units and Medical Imaging units in on-campus laboratories - Aid in teaching Clinical Paramedic, Clinical Pharmacy, and Clinical Podiatry units - Download specific information for discipline of interest and provide evidence of meeting criteria with a Curriculum Vitae of no more than 3 pages
Requirements
missing
Benefits
missing
Notes
The School of Clinical Sciences requires additional sessional academic appointments to support teaching and learning