Dates
- Opening Date: 12-Sep-2024
- Closing Date: 30-Sep-2024
Location
- St Lucia Campus
Salary
- Base salary will be in the range $78,944 - $87,750 + 17% Superannuation (HEW Level 5)
Responsibilities
- Assess and process HDR candidate requests, including applications, scholarships, milestone extensions, and examination processes, whilst adhering to relevant policies.
- Provide procedural advice and respond to enquiries from HDR candidates, advisors and other stakeholders, ensuring effective communication and support.
- Maintain accurate data entry in corporate information systems, generate reports, and manage correspondence related to HDR processes.
- Collaborate with enrolling units and other teams to foster strong working relationships and contribute to continuous improvement of HDR administrative processes.
Requirements
- Undergraduate degree in a relevant field, or an equivalent combination of education and experience.
- Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
- Commitment to delivering high quality customer service with excellent attention to detail and sound judgement.
- Proficient in using corporate information systems, with the ability to learn quickly and adapt to new software and procedures.
- Strong interpersonal and communication skills, both written and verbal, enabling effective collaboration in a team environment.
- The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia and a criminal check.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- On campus childcare options
- Affordable parking (from just $5.75 a day)
- Salary packaging options
Notes
Dates
- Opening Date: 26-Sep-2024
- Closing Date: 10-Oct-2024
Location
- St Lucia Campus
Salary
- Base salary will be in the range $78,944.40 - $87,750.37 plus super of up to 17%.
Responsibilities
- Handle finances: Oversee invoicing, reimbursements, and expenses.
- Serve as the primary point of contact for inquiries, including responding to routine and non-routine queries involving interpretation of policy and procedures relating to processing of invoices.
- Provide high level administrative support and office coordination for the team.
- Utilize technology for streamlined operations.
- Foster connections with stakeholders.
- Develop and implement efficient office procedures.
- Assist with projects and other duties as needed.
- Oversee office finances and travel arrangements.
- Handle data entry, document management, and office operations.
Requirements
- Degree or diploma in a relevant field.
- Exceptional communication skills.
- Organizational and time management skills.
- Proven ability to provide excellent customer service.
- Ability to work effectively in a fast-paced environment.
- Detail-oriented professional who thrives in a collaborative setting.
Benefits
- 26 weeks paid parental leave or 26 weeks paid primary caregiver leave.
- 17% superannuation contributions & 17.5% annual leave loading.
- Discounted parking (from just $5.75 a day).
- On campus childcare options.
- Salary packaging options.
Notes
- The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, AHPRA registration, etc.
- Interviews have been tentatively scheduled for week commencing 14/10/2024.
Dates
- Opening Date: 26-Sep-2024
- Closing Date: 08-Oct-2024
Location
- St Lucia Campus
Salary
- Base salary will be in the range $78,944.40 - $87,750.37 + 17% Superannuation (pro-rata) (HEW Level 5)
Responsibilities
- Manage relevant administrative and secretarial functions in a professional, diplomatic and confidential manner.
- Manage the shared administration support email inbox and ensure that emails are responded to in a timely manner.
- Be the point of contact for and coordinate the School’s guest speaker series in conjunction with academics responsible in each discipline.
- Provide policy advice in relation to hospitality and travel.
- Book travel, accommodation, room bookings and catering for the event as needed.
- Manage financial tasks, including reimbursements and expenses, in compliance with University policies.
- Maintain organized electronic filing systems and update master project spreadsheets to track event progress.
- Facilitate meetings, take minutes, generate reports, and collaborate with the administrative team and the Executive Assistant to the Head of School.
Requirements
- Effective administration, coordination and interpersonal communication skills.
- Effective organisational and time management skills and be committed to providing a high level of customer service.
- A degree or diploma with subsequent relevant experience or secretarial administrative experience or an equivalent combination of relevant experience and/or education training.
- Demonstrated skills in providing a high level of customer service, including effective interpersonal skills.
- Demonstrated high level of proficiency in the Microsoft Office suite (Word, Excel, PowerPoint and Outlook) and wide range of software applications.
- Effective organisational, time management and problem-solving skills.
- Demonstrated ability to work independently and/or as part of team, with supervisory experience.
- Working knowledge of University administrative systems, policies and procedures or the capacity to rapidly acquire this knowledge.
- Demonstrated organisational and administrative skills and ability to manage multiple priorities and projects.
- Excellent verbal and written communications skills with high attention to detail.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times and purchased leave
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- On campus childcare options
- Cheap parking (from just $5.75 a day)
- Salary packaging options
Notes
- The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, etc.
- You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Dates
- Opening Date: 25-Sep-2024
- Closing Date: 08-Oct-2024
Location
- St Lucia Campus
Salary
- Base salary will be in the range $78,944.40 - $87,750.37 + 17% Superannuation (pro-rata) (HEW Level 5)
Responsibilities
- Manage relevant administrative and secretarial functions in a professional, diplomatic and confidential manner.
- Manage the shared administration support email inbox and ensure that emails are responded to in a timely manner.
- Be the point of contact for and coordinate the School’s guest speaker series in conjunction with academics responsible in each discipline.
- Provide policy advice in relation to hospitality and travel.
- Book travel, accommodation, room bookings and catering for the event as needed.
- Manage financial tasks, including reimbursements and expenses, in compliance with University policies.
- Maintain organized electronic filing systems and update master project spreadsheets to track event progress.
- Facilitate meetings, take minutes, generate reports, and collaborate with the administrative team and the Executive Assistant to the Head of School.
Requirements
- Effective administration, coordination and interpersonal communication skills.
- Effective organisational and time management skills and be committed to providing a high level of customer service.
- A degree or diploma with subsequent relevant experience or secretarial administrative experience or an equivalent combination of relevant experience and/or education training.
- Demonstrated skills in providing a high level of customer service, including effective interpersonal skills.
- Demonstrated high level of proficiency in the Microsoft Office suite (Word, Excel, PowerPoint and Outlook) and wide range of software applications.
- Effective organisational, time management and problem-solving skills.
- Demonstrated ability to work independently and/or as part of team, with supervisory experience.
- Working knowledge of University administrative systems, policies and procedures or the capacity to rapidly acquire this knowledge.
- Demonstrated organisational and administrative skills and ability to manage multiple priorities and projects.
- Excellent verbal and written communications skills with high attention to detail.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times and purchased leave
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- On campus childcare options
- Cheap parking (from just $5.75 a day)
- Salary packaging options
Notes
- The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, etc.
- You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Dates
- Opening Date: 20-Aug-2024
- Closing Date: 03-Sep-2024
Responsibilities
- Provide high-level customer focussed support, advice and assistance to users of Finance services through a range of channels including phone, email and digital
- Raise invoices, customer invoice adjustments and other revenue and receivables services for all invoicing activities
- Monitor creditor and debtor accounts, maintain vendor and customer records and undertake related routine documentation and data processing activities
- Coordinate and monitor the debt ledger to ensure recovery of debt for the university, make arrangements to settle overdue accounts and formalise payment arrangements
- Generate new ideas and shares those ideas with others in the work area to improve process and practice
- Deliver effective and efficient outcomes and outputs against team and operational work plans
Requirements
- Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
- An equivalent combination of relevant experience and/or education/training in office administration and customer service experience /training within the education or hospitality sector.
- Demonstrated experience in reservations and revenue management, including coordination of group bookings.
- Demonstrated ability in implementing financial administration and processes.
- Working with Children Check (refer to Recruitment Procedure)
Benefits
- Access to a variety of leave options including generous parental leave and the ability to purchase additional leave
- Flexible working arrangements to help manage work-life balance
- Ongoing learning and development opportunities to grow your career
- An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
- For a confidential discussion regarding this role, please contact Sam Johnstone (General Manager, Geelong, Deakin Residential Services) on sam.johnstone@deakin.edu.au
- For a copy of the position description, please see below: PD - Officer, Revenue and Reservations (1).pdf
Dates
- Opening Date: Not Available
- Closing Date: 15-Sep-2024
Location
- Herston Campus, STARS Building
Salary
- Base salary will be in the range $78,944 - $87,750 + 17% Superannuation (HEW Level 5)
Responsibilities
- Maintaining calendars, providing diary management support to the Centre Director, and functioning as the initial point of contact for enquiries
- Liaising with internal and external stakeholders and drafting correspondence for stakeholder review
- Providing high-level support to committees and meetings
- Organising financials and bookings, e.g. managing reimbursements, assisting with travel coordination and arranging office supplies
Requirements
- A degree or diploma with subsequent relevant experience or secretarial administrative experience or an equivalent combination of relevant experience and/or education training.
- Demonstrated skills in providing a high level of customer service, including effective interpersonal skills.
- Demonstrated high level of proficiency in the Microsoft Office suite (Word, Excel, PowerPoint and Outlook)
- Effective organisational, time management, and problem-solving skills.
- Experience working as a team member in a busy environment.
- Working knowledge of University administrative systems, policies and procedures or the capacity to rapidly acquire this knowledge.
- The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia and mandatory immunisations.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- Salary packaging options
Notes
- UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory.
- Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
- We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent.
Dates
- Opening Date: 22-Aug-2024
- Closing Date: 30-Aug-2024
Responsibilities
- Provide highly efficient administration services across committee support, staffing, finance, and governance, facilitating smooth operation of the schools.
- Respond to enquiries promptly and accurately, handle confidential information sensitively and facilitate effective communication flow between staff and external parties.
- Prepare reports, statistical data and spreadsheets for planning and reporting purposes.
- Respond to general enquiries and requests according to University policies and procedures, redirecting specialised enquiries promptly to ensure effective service.
- Coordinate and support local events and activities.
- Provide administrative support for staff onboarding, visitors, and teaching and learning activities.
- Conduct and coordinate the operations of committees, both internal and external, and act as Secretariat to those committees.
Requirements
- Completion of a Degree without subsequent relevant work experience; or Completion of an Associate Diploma and at least two years subsequent relevant work experience; or An equivalent combination of relevant experience and/or education/training.
- Experience in administration and related activities in a large organisation with complex administrative structures, policies, and procedures.
- Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written issue.
Benefits
- Variety of leave options including generous parental leave and the ability to purchase additional leave.
- Flexible working arrangements to help manage work-life balance.
- Ongoing learning and development opportunities to grow your career.
- An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
- Contact Mandy Lock, Coordinator, School Services, on mandy.lock@deakin.edu.au for a confidential discussion regarding this role.
Dates
- Opening Date: 26-Aug-2024
- Closing Date: 09-Sep-2024
Responsibilities
- Complete a broad range of administrative duties to assist and support the needs of the College’s Academic Units.
- Actively contribute to a people centric service experience by developing and maintaining strong people focused relationships.
- Support the service requirements of the College in a consistent manner.
- Support continuous improvement initiatives and projects related to the team’s service delivery areas to improve service offering and customer experience.
- Undertake other duties commensurate with HEO level and participate in college projects as required.
Requirements
- Demonstrated administrative skills including experience with a range of software applications.
- Demonstrated commitment to customer service excellence.
- Proven ability to work in a collaborative team environment and demonstrated capacity to act independently within established guidelines.
- Effective interpersonal, resilience, communication and influencing skills with a positive can-do attitude.
- Exceptional organisational skills with strong attention to detail.
Benefits
- Full time, Fixed-Term position until November 2025.
Notes
- To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfil the requirements of this role.
- For further information about this position, please contact Sage Grantham, Coordinator Capability, sage.grantham@utas.edu.au or 03 6220 6446.
- Please visit the University of Tasmania jobs page for details on the recruitment process.
Dates
- Opening Date: 20-Aug-2024
- Closing Date: 11-Sep-2024
Responsibilities
- Provide quality customer service through high level administrative support and advice to assist in the effective and efficient administration of the Nexus Program.
- Provide general administrative services supporting the operations of the Nexus Program.
- Work collaboratively with the Coordinator, Nexus and Senior Manager Partnerships to ensure program objectives are met and University policies and procedures are followed.
Requirements
- Completion of a degree without subsequent relevant work experience; or an equivalent combination of relevant experience and/or education/training.
- Proven exceptional customer service skills with a demonstrated ability to work with both internal and external stakeholders to achieve positive outcomes for the organisation.
- Demonstrated ability to contribute positively and work effectively as part of a team, while also being capable of working autonomously, with limited supervision.
- Ability to show initiative and take responsibility for outcomes.
- Demonstrated ability to gain a conceptual understanding of relevant policies, procedures or systems and interpretation in the application of policy and/or precedent.
- Demonstrated ability to set priorities and monitor workflows within own area of responsibility, delivering outputs in a timely manner.
- High level proficiency in computer software packages including word processing, spreadsheets, databases, electronic mail, and the use of the internet as a research tool.
- Excellent communication and interpersonal skills.
Benefits
- 17% employer contributed superannuation
- Flexible work arrangements
- Discounts for staff and their family members to study a range of La Trobe courses
Notes
- Only candidates with Full Working Rights in Australia may apply for this position.
- Please submit an online application ONLY and include the following documents: Cover letter, including a paragraph outlining your suitability for the position based on information outlined in the PD; and an up to date resume.
- All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.
Dates
- 5 July 2024 - Closing Date
Responsibilities
- Provide administrative support to the VET team on all aspects of administrative processes and procedures, including teaching and learning support operations to ensure all services are effective, efficient and achieve a high standard of client service.
- Maintain all registers to ensure records of programs, course delivery and course progression are all accurately and professionally documented.
- Student interface and communication – interact with students to solve concerns and assist with enquiries including and not limited to correspondence, mail merges, mail outs, VET email and distribution, course information, enrolments, amendments, completions, reports, due fees and distribution of letters.
- Create and maintain student files in accordance with ASQA Compliance Guidelines.
- Ensure program information is available, current and in alignment with regulatory standards on staff and student portals.
Requirements
- Experience delivering high-level executive administrative services.
- Experience in the tertiary, education sectors, Vocational Education and Training sector and/or Registered Training Organisation (RTO) is an asset.
- Excellent operational, organisational and administration skills with demonstrated time management skills, including attention to detail, the ability to work under pressure, organise workload and manage competing priorities/deadlines.
- Highly developed communication skills, with the ability to build relationships, engage and influence stakeholders.
- Demonstrated proficiency in the Microsoft Office suite and the ability learn computer software programs and work with enterprise systems.
- A Degree with relevant experience OR an equivalent combination of relevant experience and/or education/training.
Benefits
- Join a great team, friendly environment, valued by driving success to students!
- Flexible working arrangements.
Notes
- Collaborative environment
- Rewarding opportunity
- Full-time, Continuing
- Contact email: jobs@nd.edu.au
Dates
- Opening Date: 21-Aug-2024
- Closing Date: 04-Sep-2024
Location
- Shepparton
Salary
- UOM 5 – $83,159 - $95,518 p.a. plus 17% super
Responsibilities
- Provide support and contact to GRH students as required and answer student enquiries as directed by the Student Support Coordinator
- Maintain effective processes and procedures for the administrative support for the student support programs (including student bursary and scholarship programs, education and student accommodation)
- Process financial transactions to support student placement activity, including raising sales invoices for student accommodation, purchasing via credit card, processing payments and other tasks associated with the student support programs.
- Contribute to the collation and reporting on GRH data and achievements, including for team and UDRH meetings and other information as requested, with attention to detail, accuracy and completeness.
Requirements
- Relevant extensive experience of administration, preferably in the (tertiary) education sector.
- Experience in financial reporting and accounts payable/receivable.
- Demonstrated experience in the full range of computing skills including word processing, spreadsheets, databases, internet, and emails.
- Evidence of cultural competence in working alongside Aboriginal and Torres Strait Islander people.
Benefits
- Salary packaging
- Subsidised health and wellbeing services
- Fitness and cultural clubs
- Myki discounts
- 25% discount on graduate courses to staff and their immediate families
- Flexible part-time working arrangements
- Generous leave provisions
Notes
- This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Dates
- Opening Date: Not Available
- Closing Date: 18-Sep-2023
Location
- Herston Campus
Salary
- Base salary will be in the range $78,944- $87,750+ 17% Superannuation (HEW Level 5)
Responsibilities
- Provide accurate and timely information to students (prospective and current), staff, and stakeholders on the academic programs offered through the Faculty, as well as providing advice on university policies and relevant legislation associated with Student Administration.
- Process various student applications requests and documentation in areas such as progression, enrolments, credit, grade changes, and other administrative tasks.
- Assist with the implementation of strategies and work practices that will improve the workflow, efficiency and effectiveness of the Faculty Student Administration area.
- Assist with student enrolment surveillance as well as government and regulatory reporting processes.
- Provide support to the front office enquiry desk, via in person, email and telephone advice to students and staff as required.
- Participate in and support various recruitment and engagement events such as Orientation sessions, Tertiary Studies Expo (TSXPO), UQ Open Day and Faculty of Medicine activities as well as the delivery of multiple mini interviews. Note, some of these events may be scheduled on weekends.
Requirements
- A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
- Demonstrated ability to establish priorities and meet deadlines.
- High level of attention to detail and accuracy in written work. With oral and interpersonal communication skills.
- Ability to exercise initiative and judgment and to work independently and autonomously.
- The ability to work collaboratively and effectively within the team and across other organisational units.
- A strong orientation to the provision of a high level of customer service with empathy and the ability to communicate with students, including those from diverse cultural backgrounds.
- Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.
- Knowledge of University student systems and packages e.g. Microsoft Office, SI-net, Business Objects, InPlace and the use of CRM systems would be desirable.
- The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia, background check.
Benefits
- 26 weeks paid parental leave or 26 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- Salary packaging options
Notes
- For more information about this opportunity, please contact Supervisor, Student & Academic Administration Georgia Jefferis g.jefferis@uq.edu.au.
- For application queries or a full job description, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.
- Interviews have been tentatively scheduled for 30th September.
Administration Officer, School of Philosophy and Theology
University of Notre Dame Australia Sydney, NSW
Dates
- Opening Date: Not Available
- Closing Date: 06-Sep-2024
Location
- Sydney, NSW
Salary
- $75,420 to $80,993 pa (Level 4) + 14% superannuation pro-rata
Responsibilities
- Provide administration support including arranging events, regular and ad hoc meetings, teaching program support, managing and supporting School Advisory Boards and School committees (minutes, agenda papers and scheduling).
- Provide exceptional customer service to students, University stakeholders and visitors to the office.
- Complete tasks and communication in an accurate and timely manner.
- Interpret and apply policies, practices and standards under general direction to organise and prioritise work, while using judgment to solve problems arising in own work area.
- Accurately work with detailed information including data entry, maintaining spreadsheets, managing correspondence, collating data for report and under direction prepare a range of written communication.
- Provide financial support by processing payments, internal payment requests, business credit cards, purchase orders and invoicing.
- Perform other responsibilities, commensurate with the expectations of a role at this level, which contribute to the overall objectives of the school and maintain school facilities, office equipment and supplies.
Requirements
- Supportive of the Objects of Notre Dame as a Catholic University.
- Hold A Diploma level qualification with relevant work-related experience, or an equivalent combination of relevant experience and/or education/training.
- Proficient in the application of administrative policies and procedures.
- Intermediate computer skills and experienced in operating MS Office software including Sharepoint, email and student administration systems and an ability to learn and implement new systems.
- Exceptional communication and interpersonal skills both written and verbal with a capacity to work both independently and as a collaborative team member.
Benefits
- Friendly and collaborative working environment
- Generous training and development opportunities
- Discounted study at the University
Notes
- Applicants are expected to have current and valid work rights in Australia.
- Aboriginal and Torres Strait Islander people are encouraged to apply.
- The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.
Dates
- Opening Date: 18-Sep-2024
- Closing Date: 06-Oct-2024
Location
- Adelaide, South Australia
Salary
- $89,383 - $96,550 per annum plus an employer contribution of 17% superannuation
Responsibilities
- Manage the administrative functions of the Curriculum Domain, including various Governance Committees and formal Delegated Forums.
- Coordinate multiple formal governance forums, set meeting agendas, source memos, and develop presentations.
- Provide high-level notetaking, record and follow up on actions, risks, decisions, and guest management.
- Foster effective communications and support key senior stakeholders.
Requirements
- Tertiary qualification in a relevant discipline and/or equivalent level of expertise from a combination of administrative experience, training or professional accreditation.
- Demonstrated high level of tact, diplomacy, and people skills with an understanding of confidentiality requirements.
- Experience in supporting committees and governance forums, with the ability to work under pressure and manage competing priorities.
- Highly developed interpersonal skills when working with a diverse range of people.
- High level of organisational, communication, and time management skills.
Benefits
- Salary packaging
- Flexible work arrangements
- High-quality professional development programs and activities
- On-campus health clinic, gym, and other fitness facilities.
Notes
- Applicants are required to upload a cover letter and resume only.
- For further information about the position or the recruitment process, contact University of Adelaide Talent Acquisition Program.
Student Administration Officer
Macquarie University (Sydney, Australia) Wallumattagal Campus, North Ryde
Dates
- Opening Date: 25-Sep-2024
- Closing Date: 20-Oct-2024
Location
- Wallumattagal Campus, North Ryde
Salary
- From $83,580 to $95,029 (HEW Level 5), plus 17% employer's superannuation and annual leave loading.
Responsibilities
- Provide advice, customer service and transactional support to international and domestic students.
- Maintain and apply knowledge of student administration and/or Student Connect policies, procedures, relevant standards, and legislation relating to international and domestic students at the University.
- Undertake student administration transactional processing using a range of student administration systems.
- Review, assess, communicate and follow-up student.
- Process written, email, phone or in-person enquiries in a timely manner.
- Ensure specialised student administration tasks are efficiently executed.
- Work with other team members to resolve or escalate complex student enquiry.
- Contribute to projects and initiatives that support student services, process, and systems improvement by providing feedback on work processes.
- Ensure completion of regular quality assurance of work.
- As required, develop, and maintain reporting regarding student administration customer service and/or transactions.
- Develop and maintain relationships with internal and external stakeholders.
Requirements
- Degree or equivalent experience in customer service, business, systems, or related discipline.
- Knowledge of the higher education system.
- Knowledge of student customer service and/or administration processes and associated policies.
- Able to contribute to continual improvement and transformation initiatives in student support services.
- Experience undertaking high volume administration functions.
- Familiarity with key student support and management systems.
- Ability to build and manage partnerships with key internal and external stakeholders.
- This position requires a criminal record check.
Benefits
- Hybrid working arrangement.
- High performing team.
- Access to staff benefits including flexible work options.
Notes
- Role-specific Enquiries: Hina Ali, Team Leader, Enrolment via hina.ali@mq.edu.au.
- General Enquiries: Orlagh Morgan, HR Administrator via orlagh.morgan@mq.edu.au.
Student Administration Officer (Mobility)
Australian National University (ANU) Canberra / ACT, ACT, Australia, 2601Dates
- missing
Responsibilities
- Support delivery of exciting student mobility opportunities in collaboration with academic staff
- Work closely with students to plan their studies and help them achieve their goals
- Support mobility and scholarship administration throughout the program lifecycle
Requirements
- Experience working in student mobility, student administration, or student experience
- Strong attention to detail, skills in process improvement, and high-level customer service
- Passion for working with students and delivering positive student experiences
Benefits
- missing
Notes
- Classification: ANU Officer 5 (Administration)
- Term: Full, Continuing
- Contact: Deputy Manager Student Mobility and Support Services, Tabitha Hart - tabitha.hart@anu.edu.au
- Inclusion, Diversity, Equity, and Access: Increasing the representation of women, First Nations people, and persons from diverse backgrounds is a strategic priority for the College of Asia and the Pacific
Dates
- Opening Date: 24-Aug-2024
- Closing Date: 01-Sep-2024
Responsibilities
- Assist the Clinical/Professional Placement Coordinator and the placement team with essential administrative tasks
- Manage day-to-day operations of UniClinic including patient welfare, records, bookings, and consulting rooms
- Provide support to students and academic staff
- Cover reception shifts from 8am to 6pm Monday to Thursday
- Support compliance tasks and projects to enhance student placement experience
Requirements
- Employment by Western Sydney University on an ongoing, fixed term, or casual basis
- Minimum of 12 months’ full-time continuous service for secondment applicants
- Organized, detail-oriented, and passionate about making a difference
- Availability to cover reception shifts and travel to other campuses when needed
Benefits
- Dynamic and rewarding role in a supportive educational environment
- Opportunity to make a difference in student placement experience
- Supportive team environment
- Professional development opportunities
- Fixed term position with a competitive salary package
Notes
- Position based at Campbelltown campus with potential travel to other campuses
- Applications only accepted via the WSU online recruitment system
- Candidates must provide evidence of working rights in Australia at the time of application
Dates
- Opening Date: 21-Sep-2024
- Closing Date: 06-Oct-2024
Location
- St Lucia Campus
Salary
- Base salary will be in the range $89,861 - $96,402 + 17% Superannuation (HEW Level 6)
Responsibilities
- Oversee the administrative processes that underpin the clinical placement of students.
- Supervise a dedicated team of Work Integrated Learning (WIL) administrative support staff.
- Work closely with Clinical Education Liaison Managers (CELMs) and Course Coordinators to achieve an annual student placement schedule.
- Manage workloads and prioritise tasks to meet deadlines.
- Ensure WIL placement planning and management is effectively coordinated in consultation with CELMs/Course Coordinators and other stakeholders.
- Promote a positive student-centred culture that delivers high quality and responsive levels of service.
- Actively analyse, develop and document local Standard Operating Procedures (SOPs) for WIL administration.
- Provide training to administrative team members in new processes and manage workflow to meet deadlines and service quality expectations.
- Provide direction and support on the utilisation of the available placement system(s).
- Ensure the maintenance of accurate placement records and collect, analyse and report on data relating to WIL.
Requirements
- A degree with subsequent relevant experience; or an equivalent combination of relevant experience and/or education/training.
- Excellent oral and written communications skills.
- Ability to independently analyse situations and proactively take action including escalation when appropriate.
- High level organisational skills with the ability to prioritise workloads to manage peak workflows and meet competing deadlines.
- Responsive to continuous process improvement and a flexible approach to achieving quality outcomes.
- Demonstrated sound knowledge of University policy and procedures relevant to student administration.
- Demonstrated capacity to design and document efficient and robust administrative processes.
- Act as the School’s expert user in the University’s Placement Management System (InPlace).
- Previous user of corporate systems such as InPlace, SI-Net (PeopleSoft), Blackboard, TRIM, and Business Objects.
- Demonstrated ability to positively develop and manage strong working relationships with stakeholders.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave.
- 17% superannuation contributions.
- 17.5% annual leave loading.
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
- Health and wellness discounts including fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to Employee Assistance Program.
- UQ Study for Staff.
- On campus childcare options.
- Cheap parking (from just $5.75 a day).
- Salary packaging options.
Notes
- You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
- Applications close Sunday 6 October 2024 at 11.00pm AEST.
- Interviews have been tentatively scheduled for the week commencing 14 October.
Dates
- Opening Date: 25-Sep-2024
- Closing Date: 07-Oct-2024
Location
- Ho Chi Minh City
Salary
- Highly competitive gross salary
Responsibilities
- Utilise systems and processes involved in administering all aspects of students’ enrolment from first enrolment to graduation.
- Process student enrolments and enrolment variations, coordinate charges and issue tuition fees, support insurance and visa applications, and support student examinations and graduations.
- Resolve student administration issues and all associated tasks under RMIT Vietnam’s policy and procedural framework.
- Manage data entry, student records and administration in both Vietnam and Melbourne systems, ensuring high accuracy.
- Collect and analyse data on student administration operations for quality and process improvement.
- Administer student administration processes including enrolment, billing processes, student visa, exams and graduations.
- Support coordination of events including examinations and graduations.
- Liaise with local authorities to assist student insurance and visa processes.
- Maintain a working knowledge of student administration policy and processes, ensuring operational guidelines are up to date.
- Solve complex procedural and client service issues and provide policy and procedural advice to other members of the Student Administration department and RMIT Connect.
- Contribute to training and student experience improvement sessions with key stakeholders across the university.
- Maintain effective communication with Student Admissions Coordinators, Student Advisors, Student Recruitment and Schools to ensure efficient processing of student records and enrolments.
- Ensure regular maintenance of content for Student Administration related information and forms on the University website.
- Support team administration and logistics for team meetings, travelling, payment processes and engage in other activities as required.
- Manage student and stakeholder expectations to ensure tasks are delivered effectively and meet deadlines.
Requirements
- Bachelor's degree in business administration or relevant discipline with equivalent work experience.
- Minimum 3 years of experience in administrative systems and processes.
- Demonstrated experience in a complex customer service environment.
- Skilled in the use of Microsoft Word, Excel, Outlook, and PowerPoint.
- Keen attention to detail and accuracy when inputting data and managing information.
- Ability to work independently with minimal supervision and as part of a team.
- Demonstrated ability in effective communication with people at all levels including students, academic staff, and management.
- Willingness to take ownership and full responsibility of key projects assigned by direct supervisor.
- Possess a student-centred mindset with a positive attitude towards teamwork and personal achievement.
Benefits
- Contract duration: 08 months
- Annual leave: 1 day per working month
- Personal Accident Insurance 24/7
- Free use of onsite sports and fitness facilities
- Library on campus and online - access to RMIT Australia online library
Notes
- English is the language of teaching and communication at RMIT Vietnam. Minimum requirement is IELTS General 5.5 (or equivalent Linguaskill 150).
- To be eligible for this position you must be a Vietnamese citizen. Applications from non-Vietnamese candidates will not be considered.
Senior Administration Officer (Clinical Skills Coordinator)
University of Notre Dame Australia Fremantle, Western AustraliaDates
- 22-Jun-2024 - Closing Date
Responsibilities
- Coordinate and manage the delivery of the CCP Clinical Skills curriculum
- Assist with planning, review, and implementation of the CCP curriculum
- Manage scheduling of tutors for Clinical Skills classes
- Oversight of scheduling of patients, simulated patients, and volunteers for tutorials or examinations
- Communicate and liaise with clinician lecturers for CCP lectures
- Update and format teaching materials
- Manage the organisation of clinical examinations (OSCEs)
Requirements
- Completion of a degree or advanced diploma or equivalent experience
- Demonstrated administrative experience
- High-level time management and organizational skills
- Proficiency in database applications and Microsoft Office
- Ability to liaise professionally with stakeholders
- Highly developed communication skills
Benefits
- Rewarding opportunity to work in the School of Medicine
- Friendly and collaborative environment
Notes
- Full-time role
- Level 5
- Desirable: Degree qualification with relevant experience
- Applicants must have current and valid work rights in Australia