Macquarie University (Sydney, Australia)Wallumattagal Campus, North RydeSimilar Jobs
Closing: 04-Nov-2024
Expired
Job Summary
Dates
Opening Date: 21-Oct-2024
Closing Date: 04-Nov-2024
Location
Wallumattagal Campus, North Ryde
Salary
Not Available
Responsibilities
Providing a consistent and high level of service to members and guests to drive acquisition and member retention.
Executing acquisition and retention strategies and campaigns to sell memberships.
Following established processes and procedures for memberships, point of sale transactions, cash handling, end-to-end venue hire bookings, and administration processes associated with the Centres operations and safety policy.
Respond to member and guest feedback, providing constructive information to continuously improve outcomes that support a positive customer experience.
Requirements
Proven experience in a front-line customer facing role.
Demonstrated success in achieving sales targets, prioritising tasks, and meeting deadlines.
A proven record of accomplishment in the area of customer experience and continuous improvement.
Well-developed interpersonal and communication skills including the ability to work collaboratively and to establish, build and maintain respectful and ethical relationships with staff, students, and other key stakeholders.
Excellent organisational and time management skills and attention to detail.
Proficient skills in Microsoft Office applications, including database management.
This role requires a criminal history check, First Aid and CPR certificate.
Standard work hours will include weekend and evening work to meet the needs of the business.
Benefits
Complementary Macquarie University Sport & Aquatic Centre gym access
Paid concessional days between Christmas and the New Year
Access to our staff wellbeing program and staff support services
Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities
Access to discounted corporate health insurance and employee flu shot program
Staff discounts at Campus Life operated hospitality outlets
Salary sacrifice options
Access to paid parental leave
Full access to Macquarie University library (borrowing, printing, databases)
Notes
If being part of an inclusive, vibrant, team orientated organisation is something you are passionate about we encourage you to apply.
In the first instance general enquiries should be directed to Xavier Maniacara 02 9850 1022.
To be considered for this position, you must submit your CV and a cover letter addressing the listed criteria in the About You section via our online application portal.
If you need any support or reasonable adjustments through this recruitment process, please let us know so we can provide the support you need.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.
The University of New South Wales (UNSW Sydney)Kensington, NSWSimilar Jobs
Closing: 20-Jun-2024
Expired
Job Summary
Dates
Thursday 20th June 2024 - Closing Date
Responsibilities
Design, develop and deliver a suite of content, to achieve operational and strategic goals relating to student experience, in particular the ADA Student Onboarding Packs and related activities.
Collaboratively engage with a range of stakeholders and facilitate student feedback and co-design opportunities to inform content creation.
Ensure on-time delivery of key project deliverables and support the overall progression of projects at all stages of the project lifecycle.
Design, develop and maintain the relevant infrastructure, systems, and processes for content creation for a high-volume project with competing deadlines to ensure sustainable delivery and scalability.
Lead the creation of audience-relevant written and visual content using a range of technical skills alongside understanding of key audiences, stakeholders, UX and accessibility.
Work collaboratively as a project team to achieve shared outcomes, drawing on diverse strengths.
Coordinate adherence to UNSW governance pathways to ensure projects are managed within a defined, consistent and proven set of rules for project development.
Assess and manage project risks and issues and provide solutions where applicable.
Requirements
A relevant degree or equivalent, with subsequent relevant experience in content design and delivery for high-volume/large scale/suite of online publications, or an equivalent level of knowledge gained through any other combination of education, training, and/or experience.
Exceptional visual, written, and verbal disciplinary communication skills, with a high level of attention to detail for deliverables produced and ability to deliver collateral for a variety of audiences according to branding guidelines.
Demonstrated experience in publications preparation for a variety of audiences and platforms including ability to convert and prepare materials, whilst embedding accessibility, copy editing, and auditing content for accuracy.
Develop and deliver relevant structures, systems and processes for content design and development relating to student experience activities and ensure regular reviews and updates of resources.
Ability to exercise independent judgement and problem solving with the ability to provide, investigate, and deliver innovative solutions, as well as resolve and address challenges as they arise to ensure project remains on track.
Demonstrated success working effectively and collaboratively on initiatives with a range of people at different levels within an organisation. Able to take initiative and work independently while managing competing demands.
Strong proficiency with a range of relevant software, including the Adobe Suite: InDesign, Illustrator, Photoshop and Acrobat.
Benefits
Flexible Working Options (work from home, flexible hours etc)
Career development opportunities
17% Superannuation contributions and additional leave loading payments
Additional 3 days of leave over Christmas period
Discounts and entitlements (retail, education, fitness)
Notes
Australian Working Rights or Australian Citizenship required. Visa sponsorship is not available for this appointment.
Flinders UniversityBedford Park / Kaurna CountrySimilar Jobs
Closing: 19-Jun-2024
Expired
Job Summary
Dates
Opening date: not available
Closing date: 19-06-2024
Responsibilities
Leads the Global Experience Team (GET)
Provides expert advice to key stakeholders about the range of activities that fall within the GET
Supervises and guides the staff
Contributes to the ongoing planning and development of student mobility in line with the strategic objectives of the International Portfolio and the broader University
Makes informed recommendations for enhancement of policies, systems and processes based on research and analysis of trends, and liaison and benchmarking with key stakeholders
Builds their team while collaborating with the University’s six Colleges and other relevant internal stakeholders to promote opportunities for students to undertake an overseas study experience
May require international and domestic travel, work outside of normal hours with restrictions on taking leave during peak work periods
Requirements
Progress towards postgraduate qualifications and extensive relevant experience or hold an equivalent combination of extensive relevant experience and/or education and/or training
Proven experience in formulating plans for inbound and outbound student mobility, including proposed targets for designated countries
Exemplary interpersonal and oral communication skills, (including cross cultural communication), along with evidence of capacity to represent the University overseas
High-level analytical skills, including ability to identify opportunities to increase targets for inbound and outbound student mobility
Proven experience in leading and managing staff and operations, in a team and performance-based environment
Experience in managing operational budgets or expenditures and a track record of success in administering programs
Comprehensive knowledge of Australian university courses and internationalisation strategies
Benefits
17% Superannuation + salary packaging options
Flexible working arrangements
Wide range of professional development activities and services
Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia)
Notes
Continuing | Full-Time
Higher Education Officer Level 8
Position may require international and domestic travel, work outside of normal hours with restrictions on taking leave during peak work periods
A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position
May be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy
Maintain a current Working With Children Check which is satisfactory to the University in accordance with the Child Safety (Prohibited Persons) Act 2016 (SA)
University of Notre Dame AustraliaSydney, NSW and Fremantle, Western AustraliaSimilar Jobs
Closing: 23-Jun-2024
Expired
Job Summary
Dates
missing
Responsibilities
Develop the Faculty’s Student Experience plan aligned to the University and Faculty strategic plans and to Program curriculum, in consultation with Faculty leadership.
Oversee the operational coordination of Work Integrated Learning (WIL) within the Faculty consultation with key stakeholders across the Faculty and University.
Create, implement, and review school and faculty activities to enhance Student Experience, including industry and employer engagement opportunities.
Undertake metrics, feedback and review processes related to student experience and WIL and provide regular reports, proposals, and recommendations to key stakeholders for continuous improvement.
Contribute to the development of University policy, procedure, and guidelines, and to organisational reporting relating to student experience.
Manage and work collaboratively with staff involved in WIL, overseas immersions, and student events and oversee budget for Faculty events.
Initiate, foster and grow professional relationships and networks within the University community and with national and international stakeholders, professional and community organisations and clients.
Support the Schools in nurturing and developing industry connections to strengthen WIL opportunities and identify partnerships.
Ensure ongoing compliance with University policy and requirements of relevant bodies in collaboration with relevant staff and act as the Faculty’s point of contact for students, creating a supportive and engaged community between staff and students.
Requirements
Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training.
Experience in the development and review of contracts, reports, and proposals.
Benefits
Generous training and development opportunities
Friendly and collaborative working environment
Fast paced environment with opportunity for professional growth
Provides leadership to implement strategic initiatives with assistance from the Director of Learning Experience.
Stays current with trends in online education and educational technology to leverage opportunities for continuous improvement of the learning experience.
Provides project management leadership to ensure high-quality and efficient course development under tight timelines.
Collaborates with subject matter experts to convey complex scientific and mathematical concepts in an accessible and engaging way.
Sets up frameworks to create learning experiences in sciences at scale.
Meets regularly with Instructional Designers, Academic Program Directors, and the Director of Learning Experience to discuss and implement strategies for continuous quality improvement of programs and curricula.
Instructional Design and Technology
Works collaboratively and effectively with faculty, subject matter experts, and instructional designers to provide the consultation necessary to design, develop, and implement innovative instructional content, courses, and professional development projects that enrich online teaching and learning with an emphasis on assessment practices and assessment quality and effectiveness.
Partners with instructional designers and academic program leadership to create consistent and appropriate assessment policies and guidelines.
Provides guidance in curriculum and assessment best practices, especially for science-based courses.
Works collaboratively to ensure that all UNE Online programs and courses comply with all Title V, Americans with Disabilities Act (ADA), and Section 508 of the Workforce Rehabilitation Act requirements and standards for education, as directed by UNE leadership.
Other duties as assigned.
Requirements
Master’s degree preferred, plus 3-5 years combined instructional design and/or education technology experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
Higher education experience and project management experience required; prior supervisory or team leadership experience preferred.
Experience managing individuals and initiatives.
Knowledge and use of higher education CRM systems preferred.
Demonstrated management and leadership ability and experience in motivating, supervising and evaluating the performance of staff.
Experience adopting, integrating, managing, and training others on use of original and third-party media-rich textbook and lab content and tools.
Friendly, professional attitude and mentality with the ability to influence.
Effective analytic, interpersonal, technology and communications skills.
Ability to stay organized and work in a fast-paced environment.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
This is a hybrid position with the Incumbent required to work onsite at the Portland Maine campus Tuesday-Thursday with the option to work remotely on Monday and Friday.
Additional on-campus time may be required as needed.
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.
Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 29-05-2024
Closing date: not available
Responsibilities
Serves as the coordinator of first year co-curricular initiatives in concert with key UNE offices and staff including the key leaders of the College of Arts and Sciences and Westbrook College of Health Professions.
Develop, implement and assess a cohesive FYE co-curriculum that includes peer mentoring, living learning communities, and a wide variety of educational and social programming.
Develop the curriculum for, including materials and workshops, the ongoing training and education of FYE Living/ Learning, and Themed Living Communities.
Collaborate with a variety of academic and co-curricular units in the planning, implementation, and assessment of UNE’s Living/ Learning and Themed Living Communities
Serving as a liaison to the undergraduate colleges, provides support and resources pertinent to the delivery of first year experience courses.
Oversees all aspects of the FYE Mentor Program, including the recruitment and training of student mentors, and the marketing and evaluation of the program.
Recruit, train, supervise, and evaluate a team of dynamic student staff.
Assists in the training of the first-year area Resident Advisor team, and confer regularly with Area Coordinators on strategies to address trends and student success concerns using a wide variety of resources.
Work in partnership with the Director of Student Engagement to plan and implement the Undergraduate New Student Orientation Program, and coordinate Weeks of Welcome, Convocation, and Homecoming Weekend programs.
Develop and update marketing materials and tools for the First Year Experience, including website content, brochures, posters, bulletin boards, and social media accounts.
Serves on various campus-wide, divisional, and departmental committees.
Advise the First Year Class Council.
Assist in the planning and facilitation of the annual student leader hiring process.
Works closely with the Associate Provost for Student Success on a variety of student success initiatives.
Supports a variety of retention initiatives, and assists with the assessment of first year students using NSSE, SSI, and other appropriate survey instruments.
Collaborates with key stakeholders in the creation of a comprehensive parent/family outreach strategy.
Perform other related duties as assigned.
Requirements
Master’s Degree in Education, College Student Personnel, Higher Education Administration, or related discipline preferred and 2-4 years of professional experience, with specific familiarity of First Year student issues and programming desired or a combination of education and experience from which comparable skills and knowledge are acquired.
Experience executing and evaluating retention initiatives with a focus on demonstrated learning outcomes preferred.
Demonstrated success planning and implementing programs for students in transition.
Strong organizational and managerial success.
Success in establishing relationships and fostering collaborative partnerships.
Ability to work evenings and weekends as required.
Technical skills, learning outcomes, and program assessment experience desirable.
Proven record of successfully employing social media and marketing strategies.
Strong communication in written and oral forms.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
Open Date: 05/29/2024
Close Date: Open Until Filled
EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 09-Sep-2024
Expired
Job Summary
Dates
Opening Date: 30-Aug-2024
Closing Date: 09-Sep-2024
Location
Parkville, Victoria, Australia
Salary
$106,432 – $115,211 p.a (UOM 7) + 17% super
Responsibilities
Preparing and implementing project and event management plans, while assessing and escalating project risks to appropriate forums as needed.
Engaging with sponsors, industry partners, academic teams, and professional staff, while collaborating with broader teams to ensure deliverables and milestones are met.
Partnering with the lead organiser to coordinate speakers and manage relationships with sponsors, suppliers, and service providers.
Overseeing logistics, planning excursions, and ensuring a memorable experience for all participants.
Requirements
A tertiary qualification and relevant experience in project or event management, or a comparable combination of pertinent experience and/or education/training.
Proven knowledge and experience in project management, ideally within higher education or the public sector, including the creation and execution of comprehensive project plans involving various stakeholders.
Strong capabilities in designing, planning, and executing events, along with a deep understanding of best practices for handling large and complex events.
Expert problem-solving skills with the ability to deliver creative solutions and offer informed advice to support decision-making and prompt actions.
Benefits
Salary packaging
Subsidised health and wellbeing services
25% discount on graduate courses for staff and their immediate families
Generous leave provisions
Notes
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
RMIT UniversityHo Chi Minh City, VietnamSimilar Jobs
Closing: 10-Sep-2024
Expired
Job Summary
Dates
Opening Date: 29-Aug-2024
Closing Date: 10-Sep-2024
Location
Ho Chi Minh City, Vietnam
Salary
Competitive remuneration package in USD (for expatriate candidates) or VND (for Vietnamese candidates). Relocation allowance package up to USD $6,000 with support to relocate overseas candidate (and family) from home location to Vietnam for expatriates applying outside Vietnam. School tuition fees for children, up to USD $20,000 per child up to 2 children per year. Private premium medical insurance for employee and immediate family. 20 days annual leave plus 5 days paid leave Christmas closure and paid sick leave.
Responsibilities
Provide strategic leadership, management and effective coordination of the student-facing departments with the Associate Director and within the Student Experience & Success portfolio.
Develop, forecast and manage expenditure within the approved budget that aligns with these aims and objectives.
Lead the formation, deployment and reporting of interdepartmental project leadership teams that contribute to University growth and strategic direction.
Develop, review and refine the aims and objectives of all teams within the Student Experience & Success portfolio based on information from the University strategy and business plan documents.
Collaborate closely with the Senior Manager of Student Life to engage and support the University’s Student Council on key initiatives and projects.
Lead the development and operation of both global and local web-based resources and systems that support the Student Experience & Success teams.
Develop, monitor and ensure the quality of student consultations, activities and interactions across the Student Experience & Success portfolio.
Lead, facilitate and/or manage both internal and university-wide research or project initiatives that aim to increase student success and enhance the overall student experience.
Collaborate with the Dean of Students and The Director of Academic Experience & Success by leading curriculum development, implementation, quality oversight and program evaluation of the UniStart Academic Pathway.
Requirements
Master’s degree in relevant field (e.g. Applied Linguistics, TESOL, Curriculum Design, Developmental Psychology, Higher Education Administration).
An internationally recognised teaching qualification.
Proven outstanding educational leadership ability and achievement in executive management to lead, manage and motivate a team of professionals.
Minimum 10 years of experience in the Education sector; minimum 6 years of experience managing staff in an international university context.
Significant expertise and experience in leading student support and service models to a culturally and linguistically diverse student body within higher education.
Experience in leading and reporting on educational university/institution-wide projects related to student success and experience to deliver on outcomes.
High-level ability to analyse and interpret a complex range of information to address emerging issues in academic transition, learning support, and student engagement.
Excellent English, communication, organisational and administrative skills.
Benefits
Relocation allowance package up to USD $6,000 with support to relocate overseas candidate (and family) from home location to Vietnam for expatriates applying outside Vietnam.
One-way flight from home location to Vietnam for staff and immediate dependents.
School tuition fees for children, up to USD $20,000 per child up to 2 children per year.
Private premium medical insurance for employee and immediate family.
20 days annual leave plus 5 days paid leave Christmas closure and paid sick leave.
Support and guidance from experienced Mobility Advisor to assist in work permit and visa application together with relocation to and settling into living and working in Vietnam.
Ongoing professional development program and support.
Notes
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS 6.5 (General) with a score of at least 6.0 or 170 in Lingua Skills.
In order to be considered for this role, it is mandatory to submit both a resume AND A COVER LETTER.
The University of QueenslandUQ Campus - St LuciaSimilar Jobs
Closing: 18-Sep-2024
Expired
Job Summary
Dates
Opening Date: 12-Sep-2024
Closing Date: 18-Sep-2024
Location
UQ Campus - St Lucia
Salary
$36.15 per hour + 11% superannuation contributions
Responsibilities
Provide high standard of service
Taking customer orders
Latte Art
Stock control and storage maintenance
Service of Food and Beverage, mixing drinks and cocktails, basic wine knowledge may be required
High level of communication, handover and teamwork.
Requirements
At least 1 years’ experience in Barista-based roles
Ability to work in a fast-paced, high-volume environment
Latte Art skills
A positive attitude and customer driven focus
A commitment to excellence of product and service
Current Responsible Service of alcohol (RSA) certificate.
High standard of professionalism and excellent customers service skills
The successful candidate must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Benefits
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
Cheap parking (from just $5.75 a day)
On campus childcare options
UQ Study for Staff
Notes
Student and Working Holiday Visas holders are welcome to apply.
Applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.