Level 4, $71,549 - $75,247 p.a., plus up to 17% employer superannuation
Responsibilities
Provide essential financial support and guidance to stakeholders
Assist financial officers in various tasks including travel bookings, accounts payable, accounts receivable processing, credit card data processing, and taxation administration
Liaise closely with members of the Financial Services team and staff across the University on financial issues
Contribute to financial training across the University and ensure compliance with legislative requirements
Requirements
Completion of a diploma or equivalent experience in an accounts environment
Computer literacy including experience with accounting software and Microsoft Suite
Knowledge and experience with travel systems and the travel industry
Benefits
Flexible work arrangements
Generous leave options
Salary packing options + 17% Super
EAP, fitness passport, and discounted private health
Notes
Applications must be lodged through the Careers at UniSC website
The University of New South Wales (UNSW Sydney)UNSW Kensington Campus (Hybrid Working Opportunities)Similar Jobs
Closing: 03-Nov-2024
Expired
Job Summary
Dates
Opening Date: 25-Sep-2024
Closing Date: 03-Nov-2024
Location
UNSW Kensington Campus (Hybrid Working Opportunities)
Salary
Starting Salary $110,073 plus generous superannuation
Responsibilities
Support the maintenance and operational delivery of cyber security controls assurance services
Conduct regular reviews, audits, and assessments to evaluate the design and operational effectiveness of internal cyber security controls
Engage with key stakeholders in responding to queries associated with controls stipulated in Cyber Security Standard
Support the reporting of assurance to management and stakeholders that the implemented controls are appropriately designed, implemented, and operating effectively to protect UNSW's information assets
Administer and support the operational delivery of metrics reporting using metrics dashboard
Maintain accurate records of control assessments, findings, and remediation actions
Any other duties commensurate with this position and as required by the Cyber Security Assurance Manager
Requirements
A relevant tertiary qualification with subsequent relevant experience or an equivalent level of knowledge gained through any other combination of education, training, and/or experience
A minimum of 1-3 years of experience in cyber security governance, compliance, risk management, or cyber security operations within major organizations
Foundational understanding of control assurance testing/auditing/identity and access management principles and knowledge of cybersecurity principles and practices
Knowledge of industry-wide security standards and compliance frameworks such as ISO/IEC 27001, NIST CSF, COBIT 5, etc.
Relevant industry certification(s) such as CSX, CRISC, ISO/IEC 27001 Lead Implementer/Auditor, AWS, Google, Microsoft Technology (highly desirable)
Ability to present with credibility and translate technical and complex information concisely for diverse audiences using strong analytical and problem-solving skills
Strong negotiation and influencing skills to effectively manage key stakeholders, build robust relationships, and work with a diverse set of business and technology people across the university and third-party vendors
Demonstrated high level of personal motivation, resilience, and ability to work effectively individually or in teams
An understanding of and commitment to UNSW’s aims, objectives, and values in action, together with relevant policies and guidelines
Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training
Benefits
Flexible hybrid working
Additional 3 days of leave over the Christmas Period
Access to lifelong learning and career development
James Cook UniversityTownsville, Bebegu Yumba campus in DouglasSimilar Jobs
Closing: 17-Nov-2024
Job Summary
Dates
Opening Date: Not Available
Closing Date: 17-Nov-2024
Location
Townsville, Bebegu Yumba campus in Douglas
Salary
HEWL 4: $68,694 - $72,973 + 17% superannuation, with a 3% pay increase from July 2025.
Responsibilities
Payroll data entry – timesheets, leave, separation certificates, employment verifications, work arrangements and case driven data entry using strong attention to detail
Superannuation reporting, reconciliations, payment processing along with superannuation administration
Payroll queries – addressing staff enquiries regarding payroll and superannuation matters with clarity and patience, providing our staff the information and knowledge they need to ensure compliance
Customer service excellence – delivering supportive customer service and coaching to educate staff on complex systems, entitlements and processes, ensuring they are well-informed and empowered
Team administrative tasks including reviewing payroll tools, guides and communications
Requirements
Enthusiasm, commitment and experience coupled with a desire to learn JCU processes and systems, specifically superannuation administration and payroll processing
Experience working in large and/or complex organisations is beneficial or a strong desire to learn and work in a complex, task-orientated payroll team working to meet defined timeframes and deadlines
A passion for payroll is essential to ensure success in this role
Benefits
A generous superannuation scheme with up to 17% employer contributions with UniSuper
5 weeks of annual recreation leave and 15 days of paid sick/personal/carers leave per year
Cultural leave and Flexible working options
Attractive options for salary packaging including discounted health insurance
Fitness Passport
Employee Assistance Program
Professional development support
Well-equipped campus facilities including medical, cafes, gym and childcare.
Notes
Applications close 17th November at 11.59pm.
James Cook University encourages people from all backgrounds who meet role requirements to apply.
Western Sydney UniversityHawkesbury CampusSimilar Jobs
Closing: 21-Jun-2024
Expired
Job Summary
Dates
missing
Responsibilities
The ServiceNow Enterprise Service Management Administrator is responsible for the administration, maintenance, development and ongoing evolution of the Enterprise Service Management platform (ServiceNow) to support the continuous improvement of service delivery and innovation.
Demonstrate personal leadership in their area of expertise and promote delivery on the IT Strategy in the context of the IT Service Charter.
Requirements
Tertiary (preferably post graduate) qualifications or progress towards post graduate qualifications and/or extensive relevant experience in an appropriate discipline.
Demonstrated experience working within information technology services in large and complex organisations providing ServiceNow administration and development.
Strong collaboration and negotiation skills to liaise with various colleagues and teams across the University.
Sound practical knowledge of relevant best practice frameworks including Software Development Lifecycle and project management methodology.
Previous experience in ServiceNow workflow automation and configuration of discovery tools, APIs, ServiceNow Workflows, UI Pages, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules, JavaScript, AngularJSA, JSON, and Aax scripting in ServiceNow.
Benefits
Benefit from flexible work arrangements, salary packaging, 35-hour work week, development opportunities and more.
Notes
This is an ongoing position based at Hawkesbury Campus, although travel to other campuses of the University may be required. Please review the position description for further information.
The University of SydneyDarlington CampusSimilar Jobs
Closing: 27-Jun-2024
Expired
Job Summary
Dates
Posted 10 Days Ago
Responsibilities
Lead strategic initiatives for First Nations staff and students
Contribute to academic activities through teaching and research
Implement First Nations Strategic Initiatives
Develop the Business School's profile and relationships
Chair the University of Sydney Business School Indigenous Strategy and Services committee
Collaborate with other Associate Deans
Requirements
Hold a PhD
Identify as Aboriginal and/or Torres Strait Islander
Have established relationships with key Indigenous communities, industry, and academic institutions
Understand governance, policy, and compliance frameworks
Experience in people leadership and management
Benefits
Attractive remuneration package
Relocation assistance may be provided if required
Notes
Exciting opportunity to join the leadership team at the University of Sydney Business School
Full-time (1 FTE) position of a fixed-term basis for 3 years with possibility for renewal for a further 2 years with an underlying continuing position at an Associate Professor Level
Develop and implement strategies to encourage Aboriginal and Torres Strait Islander students to attend the University
Provide specialist advice and support academically, professionally, and pastorally to ensure successful retention, progression, and graduation of students
Requirements
Understanding of Aboriginal and Torres Strait Islander culture
Knowledge of higher education policies and resources
Experience in delivering education programs
Benefits
Salary packaging
Flexible work arrangements
Professional development programs
On-campus health clinic and fitness facilities
Notes
Position requires a valid Working with Children Check
The Service Connect Advisor will be responsible for providing advice for their skilled resolver group. The primary objective is to resolve all enquiries at first point of contact whilst providing a high level of customer service skills across all customer contact channels. The Advisor will anticipate the customer needs and go above and beyond where possible. The role of the Advisor will be to conduct appropriate research and/ or identify root causes and provide advice or escalate specialist advice or high-risk enquiries. Please note: there may also be a requirement to work staggered start times depending on business requirements to cover the University core support hours.
Requirements
Demonstrated customer service experience delivering professional support services specific to the skilled resolver group. A strong customer centric mindset. Demonstrated ability to fact find, provide advice and use logical thought process to support recommendations and advice. Demonstrated ability to build and maintain partnerships and relationships in a collaborative manner with key internal clients and external stakeholders to support the University’s business objectives. Proven ability to identify root cause of issue to recommend and deliver appropriate strategies and innovative solutions and solve any further complications that may be encountered. Demonstrated ability in providing accurate and timely solutions and advice through multiple customer contact channels. Demonstrated ability to work autonomously with minimal supervision in a fast-paced environment with the ability to prioritise multiple tasks to meet conflicting deadlines. Strong problem solving, interpersonal and analytical skills, strong communication across multiple mediums (i.e telephone, ticketing tools, web chat etc). Demonstrated ability in the use of a range of computer applications and the ability to quickly learn new technologies. Desirable but not essential if experienced with ServiceNow, Workday and/or ADP Payroll. Please Note: Appointment to this position is subject to passing a Victorian Employee Working with Children Check.
Benefits
8 week contract, full time hours
Based at the City Campus but may be required to work and/or be based at other campuses of the University.
Notes
Appointment to this position is subject to passing a Victorian Employee Working with Children Check.
1. Provide quality advice, timely responses, complex issue resolution and case management to families/guardians of RMIT current students, including families/ guardians of local and international students in accordance with University policies and processes. Support families in navigating University resources through the approved communication channels.
2. Coordinate with the Academic Registrar’s Group and the Legal team in the development and update of policies and processes relating to families, including privacy release, unsatisfactory academic progress, third-party complaints, student billing, etc.
3. Coordinate with a wide range of internal stakeholders to provide clear and timely responses to family enquiries. Maintain broad familiarity and timely updates on knowledge about relevant University areas so that related family enquiries can be addressed accurately and transparently.
4. Master RMIT student record system, administrative systems and service management platform to perform case management.
5. Work closely with Student Connect Student Advisors and Senior Student Advisors to manage related student-family enquiries.
6. Receive feedback from families and provide it to relevant University stakeholders, including Academic Schools, student services and Operations Portfolio. Provide the Manager, Family Connect and the Coordinator, Family Support with family enquiry and feedback patterns for recommendations to address them with proactive family communications and engagement efforts.
7. Make referrals to Academic Registrar’s Group Third-party Complaints in accordance with the Third-Party Complaints Procedure.
8. Actively contribute to the design and implementation of the family support program including communications, events and activities (Family Day, Family Weekend, Parent and Family Orientation/ Welcome Event, etc.)
9. Lead or participate in team projects to enhance the experience of families.
10. Actively contribute feedback and improvement suggestions to the review of administrative processes in Family Connect team meetings or cross-unit discussions. Demonstrate the student-centered and innovative approach to continuously creating unique student and family experiences and innovations.
11. Perform other tasks as assigned by the Manager, Family Connect.
Requirements
1. Bachelor’s degree in a relevant discipline.
2. At least 2 years of experience in a customer service role where the expectation was to deliver high levels of customer service across a broad range of service areas, preferably in an educational environment.
3. Demonstrated ability to deal with sensitive and challenging situations in a professional and diplomatic manner; Ability to perceive and manage the emotions of one's self and others.
4. Demonstrated complex issue resolution and decision-making skills, including the ability to source relevant additional information.
5. Ability to build and maintain effective relationships in a culturally diverse environment utilising strong interpersonal communications skills;
6. Demonstrated professional and communicative maturity.
7. Fluency in Vietnamese and high proficiency in professional English; Ability to convey complex information, ideas and concepts clearly and efficiently to a variety of different audiences.
8. Demonstrated ability to work flexibly and efficiently as a member of a team in a high-volume customer-focused environment. Ability to prioritise workload to meet deadlines and service expectations.
9. Ability to display appropriate behaviours in line with the position, as per the RMIT Behavioural Capability Framework (Connectedness, Commitment to Excellence –Improve and Simplify; Imagination and Innovation; Impact; Inclusion; Agility).
Benefits
- 13th month Tet bonus
- Private medical insurance (for you and your dependents)
- Annual health check
- Generous annual leave, career leave and public holidays (Christmas and Tet Holidays)
- Professional development and career advancement
- Access to state-of-the-art facilities and resources
- A vibrant and diverse campus life and more!
Notes
English proficiency requirement: IELTS (General) with a score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).
Flinders UniversityAdelaide City Campus / Kaurna CountrySimilar Jobs
Closing: 23-Jun-2024
Expired
Job Summary
Dates
Opening date: not available
Closing date: 23-06-2024
Responsibilities
Provide exceptional customer service in a frontline service capacity, supporting customers with a range of enquiries.
Offer in-person support for student related issues such as wayfinding and connection to service, maintaining student ID cards, enrolment and class registration support, fees, exams, graduations and general queries.
Provide administrative support and other appropriate duties as directed.
Maintain positive, collaborative relationships with a wide variety of other student service providers throughout the University.
Host campus tours for students, prospective students and other visitors.
Requirements
Confident interpersonal and communication skills.
Ability to build and maintain effective relationships with team, other staff, students, and external stakeholders.
Approachable individual with a vibrant attitude.
Experience in customer service roles is a bonus, but not required.
Must be a student enrolled at City Campus.
Benefits
17% Superannuation + salary packaging options
Flexible working arrangements
Wide range of professional development activities and services, including in-house training programs.
Diversity and inclusion for all students and staff.
Commitment to Reconciliation and Indigenous Employment.
Flinders UniversityBedford Park / Kaurna CountrySimilar Jobs
Closing: 16-Jun-2024
Expired
Job Summary
Dates
12 Days Ago - Posted
Fixed Term until December 2024
Responsibilities
Manage day-to-day College administration by administering student data in university systems.
Assist Topic Coordinators with the preparation and administration of topics and course development activities in the College as required.
Assist with the ongoing review of business processes and systems for enhanced innovative business practices and an improved student experience across a range of student administration activities.
Requirements
Excellent verbal and written communicator with well-developed interpersonal and customer service skills.
Motivated self-starter who can work independently and collaboratively in a fast-paced environment.
Knowledge of contemporary administrative systems, software, and practices.
Benefits
17% Superannuation + salary packaging options
Flexible working arrangements
Wide range of professional development activities and services
Vibrant campus life and amenities including on-campus health care services, gym, and childcare center (Bedford Park, South Australia).
Notes
Higher Education Officer Level 4
Full-Time
Valid National Police Certificate required
Evidence of up-to-date COVID-19 vaccinations may be required
As the Clinical School Services Officer, you will be responsible for the overall operations and logistical leadership of the Rural Generalist Programs (RGP) aligned clinical school.
Working alongside the School of Rural Medicine’s Rural Generalist Team and collaborating with other relevant stakeholders to ensure effective operational delivery by providing high level administrative support to academics and students.
Providing support to the Head of Clinical School to ensure the Rural Clinical School delivers an exceptional student experience whilst meeting medicine program goals, objectives and reporting requirements.
Traveling frequently in between clinical school locations and other campuses as such a NSW valid driver’s license is required.
Requirements
Proven ability to build strong relationships and demonstrate integrity and commitment to providing quality customer service to a diverse range of stakeholders.
Excellent communication skills with a proven ability to prepare reports for senior leaders and committees.
Exceptional organisational, planning, program management and problem solving skills to achieve work objectives and meet deadlines.
Proven ability to contribute positively to a team and maintain professional relationships.
A relevant degree; or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
Benefits
Professional development opportunities
Generous leave options
Enjoy salary packaging and sacrifice options
Access to an Employee Assistance Program (EAP)
Support workplace giving to a range of charities or our Staff give program which funds student scholarships.
Notes
2 positions available, Fixed term (until December 2025)
1x Hastings Macleay Clinical School (Kempsey, NSW) – Part time, 28 h/w
1x Northern Rivers Clinical School (Macksville, NSW) – Part time, 14 h/w
- Deliver Community Services qualifications at the Diploma or Certificate IV level, including Community Services, Mental Health, or Child, Youth, and Family Intervention.
- Develop and deliver learning services, designing outcome-focused vocational programs.
- Connect with industry, schools, universities, and other TAFE and VET providers to stay current with industry practices.
- Play a vital role in shaping the educational journey of students.
Requirements
- Knowledge of the education and training sector.
- Possession of relevant vocational qualification/s at the level equivalent to or higher than the level to be delivered.
- A Certificate IV in Training and Assessment, or a Diploma or higher level qualification in adult education.
- Demonstrated capacity for best practice in the management of teaching and learning activities.
- Demonstrated current industry skills directly relevant to the training/assessment being undertaken.
Benefits
- 6 weeks annual leave.
- Generous carers leave.
- 17% superannuation.
- Flexible and inclusive work/life balance.
- Fantastic staff professional/career development opportunities.
Notes
Fixed Term, Full Time (2 positions available).
Work from home!
Progression beyond Teacher Step 4 will only occur if an approved teaching qualification has been obtained.
University of the Sunshine CoastUniSC Caboolture, QLD, AustraliaSimilar Jobs
Closing: 31-Dec-2024
Job Summary
Dates
missing
Responsibilities
Discover opportunities for casual employment within the UniSC Indigenous Services team
Provide a range of support programs, engagement activities, and outreach initiatives to enhance the educational experience and promote success for Indigenous students
Contribute to creating an inclusive and supportive environment where Indigenous students can thrive
Requirements
Experience in student support, community outreach, event coordination, or cultural liaison
Benefits
Opportunity to make a meaningful difference in the lives of Indigenous students
Contribute to reconciliation efforts
Help build a more inclusive university community
Notes
Interested individuals can express their interest to join the community for suitable opportunities
University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 17-05-2024
Closing date: not available
Responsibilities
Inform and advise students and parents, both in person and on the phone, regarding: available aid programs; eligibility criteria; application and award processes; debt history; loan obligations, etc.
Assist in completing and processing applications.
Compile all required forms and other documentation needed to accompany applications prior to Director’s review and award decision.
Prepare loan applications for electronic or manual processing.
Prepare notices of student separations for lending institutions.
Perform various liaison functions with lending agencies in investigating loan application problems, tracking application status, and so forth.
Maintain a variety of general and specialized financial aid files and other manual records.
Perform a variety of data entry and information retrieval tasks using computerized financial aid information systems.
Compile information from computerized and manual records for various internal and external reports on financial aid activities and programs.
Confer regularly with supervisor, financial aid staff, business office staff, and various other University personnel to coordinate activities, exchange information, investigate and resolve problems, and so forth.
Assist the Director with special projects and other regular financial aid functions as assigned.
Maintain a good working knowledge of relevant federal regulations, laws and standards pertaining to student financial aid.
Perform other related duties as necessary.
Requirements
Associate’s Degree plus two years of relevant experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.
Good typing, filing and other general office skills.
Good reading, writing and math skills.
Good administrative skills.
Basic advising skills.
Some relevant experience in maintaining a moderately complex manual and computerized information system.
Ability to understand and explain to others technical regulations governing student financial assistance programs.
Ability to deal effectively with students, parents and other University personnel, frequently regarding sensitive and confidential financial matters.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.