The University of Newcastle, Australia (UON)Callaghan, NSW 2308
Closing date:
22-Sep-2024
Expired
Dates
Opening Date: 04-Sep-2024
Closing Date: 22-Sep-2024
Location
Callaghan, NSW 2308
Salary
The remuneration for this position is from $90,316 - $99,655 + superannuation.
Responsibilities
Provide advice, training, and support to fulfill business needs with standard solutions.
Communicate decisions, priorities, and relevant information to clients regarding their requests and initiatives.
Provide administrative and technical support services to the Business Partners as required.
Requirements
Degree with subsequent relevant work experience in Information Technology; or extensive experience and specialist expertise or broad knowledge in technical or administrative field; or an equivalent combination of relevant experience and/or education/training.
Demonstrated expertise in delivering high-quality advice within a dynamic environment characterised by constant change, business enhancements, and performance improvement.
Excellent oral and written communication skills, with a proven ability to liaise effectively with clients and stakeholders, explain complex technology concepts to a variety of audiences.
Demonstrated knowledge of contemporary digital trends, services, products and practices, with experience in the configuration and support of standard digital platforms and services, such as collaboration and productivity solutions.
Excellent organisational skills including a demonstrated ability to multitask, set priorities and work to deadlines.
Benefits
Flexible working arrangements.
Discounts in private health insurance and gym memberships.
Salary packaging.
Notes
This continuing position is full time and will be located at the Callaghan Campus (Awabakal and Worimi land).
Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.
Macquarie University (Sydney, Australia)Wallumattagal Campus, North Ryde
Closing date:
24-Oct-2024
Dates
Opening Date: 26-Sep-2024
Closing Date: 24-Oct-2024
Location
Wallumattagal Campus, North Ryde
Salary
Not Available
Responsibilities
Deliver consistent, high-quality service to members and guests, driving acquisition and retention, promoting customer engagement.
Implement acquisition and retention campaigns to promote membership sales.
Follow established procedures for memberships, point of sale transactions, cash handling, venue hire bookings, and administrative tasks as well as promote and maintain standards & procedures consistency within the team and department.
Assist with rostering, payroll, budget control, on-the-job training, and compliance.
Respond to member and guest feedback constructively to enhance the overall customer experience.
Requirements
Proven success in team leadership, emphasising customer experience and continuous improvement.
Extensive background in customer facing roles.
Demonstrated ability to meet sales targets, prioritise tasks, and meet deadlines.
Effective communication and collaboration abilities, fostering respectful relationships with staff, students, and stakeholders.
Excellent attention to detail organisational and effective time management.
Proficient in Microsoft Office applications, including database management.
This role requires a criminal history check, First Aid and CPR certificate.
Benefits
Complementary Macquarie University Sport & Aquatic Centre gym access
Ongoing education and professional development opportunities
Paid concessional days between Christmas and the New Year
Access to our staff wellbeing program and staff support services
Working on a vibrant parkland campus, with a wide variety of food & beverage outlets, and general practice & hospital amenities
Access to discounted corporate health insurance and employee flu shot program
Staff discounts at Campus Life operated hospitality outlets
Salary sacrifice options
Access to paid parental leave
Full access to Macquarie University library (borrowing, printing, databases)
Notes
If being part of an inclusive, vibrant, team orientated organisation is something you are passionate about we encourage you to apply.
In the first instance general enquiries should be directed to Xavier Maniacara at xavier.maniacara@mq.edu.au or 02 9850 1022.
To be considered for this position, you must submit your CV and a cover letter addressing the listed criteria in the About You section via our online application portal.
If you need any support or reasonable adjustments through this recruitment process, please let us know so we can provide the support you need.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.
The University of AdelaideAdelaide, South Australia, 5005 Australia
Closing date:
06-Oct-2024
Dates
Opening Date: 18-Sep-2024
Closing Date: 06-Oct-2024
Location
Adelaide, South Australia, 5005 Australia
Salary
HEO9 $128,217 to $137,173 per annum plus an employer contribution of 17% superannuation applies.
Responsibilities
Implement and lead the implementation of Adobe Experience Cloud products including Adobe Experience Manager Sites, Adobe Digital Asset Manager, Adobe Target, Adobe Analytics, and Adobe Customer Data Platform.
Lead technical teams and manage project lifecycles using agile and/or hybrid methods.
Engage with stakeholders and provide excellent customer service.
Contribute to building the University of Adelaide's online presence as part of the Adobe Experience Team.
Requirements
Demonstrated experience with Adobe Experience Cloud products.
Strong technical experience in web development technologies including Java, Apache Sling, JavaScript (Vue/React), HTML, and CSS.
Experience in a leadership or mentorship role.
Knowledge of design tools and design system platforms such as Figma, ZeroHeight, and StoryBook.
Benefits
Salary packaging options.
Flexible work arrangements.
High-quality professional development programs and activities.
Access to on-campus health clinic, gym, and fitness facilities.
Notes
Applicants are requested to upload a response to the selection criteria against their skills and experience.
The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
University of Notre Dame AustraliaFremantle, Western Australia; Sydney, NSW
Closing date:
15-Sep-2024
Expired
Dates
Opening Date: Not Available
Closing Date: 15-Sep-2024
Location
Fremantle, Western Australia; Sydney, NSW
Salary
HEW Level 5 $82,366 pa to $90,579 + 14% superannuation (Sydney); HEW Level 5 $75,182 pa to $83,594 + 14% superannuation (Fremantle)
Responsibilities
Provide effective and efficient administration and organisation of WIL placements within the Faculty
Develop and maintain relationships with external providers nationally as they are related to student placements.
Act as a point of contact for students related to placements.
Support the timely allocation of placements to students.
Prepare purchase orders and process payments related to WIL in a timely manner and monitor expenditure.
Support reporting and records management related to placements.
Complete tasks and communications in an accurate and timely manner, whilst providing excellent customer service to students, staff and external stakeholders.
Requirements
Completion of a degree or completion of an advanced diploma or an equivalent combination of relevant experience and/or education/training.
Demonstrated experience in supporting Work-Integrated Learning, preferably in the tertiary sector.
Demonstrated high-level time management, organisational and planning skills.
Demonstrated ability to exercise sound judgment, initiative, diplomacy, tact, and discretion as well as proven experience handling sensitive and personal information in a confidential and appropriate manner.
Ability to work independently and to work effectively as part of a multidisciplinary team.
Demonstrated proficiency in the use of SONIA or an equivalent placement software, database applications, and in Microsoft Office applications.
Proven ability to liaise professionally with a wide range of stakeholders.
Highly developed communication skills, both written and oral with the ability to build relationships, engage and foster collaboration.
Benefits
Generous training and development opportunities
Friendly and collaborative working environment
Fast paced environment with opportunity for professional growth
Notes
Applicants are expected to have current and valid work rights in Australia.
Aboriginal and Torres Strait Islander people are encouraged to apply.
The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.
Federation University of AustraliaBallarat, Victoria
Closing date:
13-Oct-2024
Dates
Opening Date: 26-Sep-2024
Closing Date: 13-Oct-2024
Location
Ballarat, Victoria
Salary
HEW 5 - $76,500 p.a. plus up to 17% superannuation
Responsibilities
Assist the Pro Vice-Chancellor, Learning and Teaching with key coordination, revision, dissemination, and reporting associated with various internal and external university-wide learning and teaching quality assurance activities.
Advertise and monitor engagement with all higher education and TAFE learning and teaching professional development offerings across the university.
Coordinate learning and teaching resource access, storage, and revisions.
Support the efficient delivery of the Academic Induction Program and Graduate Certificate of Education.
Support the coordination of all higher education and TAFE recognition and reward opportunities.
Requirements
Experience in managing learning and teaching initiatives such as internal and external recognition, reward, benchmarking, and quality assurance activities.
Demonstrated experience supporting project delivery including the coordination of events, document management, and relationship management with stakeholders.
Experience resolving problems related to planning, conflicting priorities undertaking projects.
Demonstrated understanding of education environments.
Demonstrated management and leadership skills.
Interpersonal and public relations skills including a commitment to customer service.
Benefits
Full-time, continuing appointment
Opportunity to contribute towards building learning and teaching capability solutions
Work in a ranked university with strong support for students and community
Notes
Applications are required to be submitted by Sunday, 13 October 2024.
Federation University is committed to The Circle Back Initiative program, responding to every applicant.
Competitive VND salary (plus allowances) starting from VND33,014,000 depending on proven track record in meeting all the key selection criteria. 13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check.
Responsibilities
Lead in ideating and implementing strategies to enhance connections between RMIT and alumni.
Enable graduates' personal and professional development through job opportunities, mentoring, and networking.
Incubate opportunities for alumni to contribute to RMIT’s teaching and learning quality.
Coordinate internal and external stakeholders with alumni-related requests.
Support planning and delivering alumni engagement activities, including events and workshops.
Develop and deliver alumni engagement activities at various locations as required.
Support the development of Alumni chapters in Hanoi and other cities.
Coordinate strategic communications to alumni across various channels.
Act as a key local contact for alumni inquiries and communications.
Ensure consistent communication of national and global alumni policy among stakeholders.
Manage logistics and administration related to alumni cards and other tasks.
Identify and engage with active or high-profile alumni and potential industry partners.
Develop and strengthen internal and external relationships through effective customer service.
Support Industry Relations in organizing and promoting careers and industry events.
Ensure accuracy of the Vietnam Alumni database and update it proactively.
Collaborate with the Data Coordinator to update alumni engagement on the database.
Report on alumni statistics as required.
Requirements
A minimum of 2 years’ experience in marketing, community building, customer service, or customer relations.
Proven ability in managing and hosting strategic events targeted to client needs.
Well-developed interpersonal and networking skills, including negotiation and cross-cultural communication.
Experience in database management for CRM and prospect profiling.
Knowledge of Microsoft Word, Excel, PowerPoint, and digital platforms like Mailchimp and Facebook manager is a plus.
Experience in monitoring campaigns on social networks and working with educational alumni groups is preferred.
High level communication skills in both English and Vietnamese.
Planning, organizational, and problem-solving skills with timely task coordination.
Ability to work independently and as part of a team.
Commitment to continuous improvement.
Public speaking/presentation skills are an advantage.
Ability to display appropriate behaviors in line with RMIT's Behavioral Capability Framework.
Benefits
13th month Tet bonus
Private medical insurance for you and your dependents
Annual health check
Generous annual leave, career leave, and public holidays
Professional development and career advancement
Access to state-of-the-art facilities and resources
Vibrant and diverse campus life.
Notes
Bachelor’s degree in a relevant discipline is mandatory.
Preferred: University study at an international university or where English was the language of instruction.
Minimum English proficiency requirement: IELTS (General) score of at least 6.0 or equivalent.
HEW 4 $74,006 - $78,447 + 17% Superannuation (pro rata, part time)
Responsibilities
Consult with available sources to gather relevant information and seek the expertise and advice of other people as appropriate
Engage in process improvement activities and adopt new ideas, approaches and changes to work practices
Contribute feedback and suggestions and identify situations in which change is needed to improve policy and practice
Role model professional and ethical behaviours
Provide basic advice to clients and make referrals to other areas of the library and University as appropriate
Build productive relationships with a diverse range of existing stakeholders and actively seek to maintain positive relationships
Present information in a clear, structured, concise and tailored way by focusing on key messages and check that messages are understood and meet audience needs
Requirements
Completion of an Associate Diploma in Library or Information Science (Library Technician) accredited by the Australian Library and Information Association; or an equivalent combination of training and experience, in a relevant discipline (e.g., Frontline Service, Business Administration, or Customer Contact)
Some experience in front-line customer service with a commitment to excellence in customer service
Experience in using a variety software applications and library operating systems
Experience in working effectively in an inclusive environment
Demonstrate the ability to exercise sound judgment, initiative, diplomacy, tact and discretion as well as proven experience handling sensitive and personal information in a confidential and appropriate manner
Benefits
Access to a variety of leave options including generous parental leave and the ability to purchase additional leave
Flexible working arrangements to help manage work-life balance
Ongoing learning and development opportunities to grow your career
An inclusive and supportive culture and environment to work in, both online and on campus
Notes
For a confidential discussion regarding this role, please contact Jenny Mitchell (Client Experience Coordinator) via email at jenny.mitchell@deakin.edu.au
For a copy of the position description, please see below: PD #563536 - Library Officer, Burwood - HEW4.pdf
The University of Newcastle, Australia (UON)Callaghan, NSW 2308
Closing date:
12-Sep-2024
Expired
Dates
Opening Date: 30-Aug-2024
Closing Date: 12-Sep-2024
Location
Callaghan, NSW 2308
Salary
The remuneration for this position is from $77,858 to $90,316 + 17% superannuation.
Responsibilities
Provide excellent service and support to lead prospective domestic students through each stage of the student recruitment process, from initial contact to successful course enrolment.
Engage with leads quickly to assess their suitability and facilitate their conversion into applicants.
Relay insights from enquiry activities, lead qualifications, and call campaigns to highlight areas for improvement and opportunities for innovative strategies.
Foster a culture that embraces collaboration, engagement, excellent customer service, ongoing improvement, and accountability.
Requirements
Highly effective communication skills, including the ability to quickly form relationships with diverse individuals.
Demonstrated experience in customer service across a variety of channels.
Ability to adapt and problem solve efficiently in high pressure situations.
Benefits
17% superannuation
Generous annual, personal, and life leave
Wellbeing programs
Health and fitness discounts
Flexible working arrangements
Salary packaging options.
Notes
Applications for this position will only be accepted from those with Australian residency or a valid work permit.
Your application must include a resume, a cover letter, and a statement addressing two targeted questions.
Independently manage project costings, initiate and maintain project funds, handle invoicing, credit card reconciliations, and procure contractors and service providers in line with University policies
Prepare and forecast budgets for research grants and contracts, track expenditures, and contribute to cost centre level budgeting and forecasting
Offer authoritative advice on project costing, pricing, financial processes, and expenditure management
Deliver high levels of customer service, adhering to best practice guidelines and University policies related to finance, expenses, and contract management
Provide specialist support in business systems like Coupa, Concur, ClickUp, and PURE, ensuring accuracy, privacy, and compliance. Assist in developing the annual budget and reporting performance
Collaborate with MSDI staff to lead and participate in continuous improvement activities, streamline processes, and support staff training
Conduct research, investigate options, and provide recommendations on project and finance-related issues, referencing University policies and guidelines
Develop and maintain effective record management, filing, and reporting systems
Requirements
Finance professional with relevant experience
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to manage multiple projects and deadlines
Experience with financial planning and analysis
Familiarity with budgeting and forecasting processes
Knowledge of business systems and process improvement
Commitment to continuous improvement and stakeholder engagement
Benefits
Opportunity to work in a collaborative and inclusive environment
Flexible and hybrid working arrangements
Support for personal commitments, including for parents
Professional development opportunities
Notes
This role is a parental leave replacement role.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role.
Base salary will be in the range $78,944.40 - $87,750.37 plus super of up to 17%.
Responsibilities
Handle finances: Oversee invoicing, reimbursements, and expenses.
Serve as the primary point of contact for inquiries, including responding to routine and non-routine queries involving interpretation of policy and procedures relating to processing of invoices.
Provide high level administrative support and office coordination for the team.
Utilize technology for streamlined operations.
Foster connections with stakeholders.
Develop and implement efficient office procedures.
Assist with projects and other duties as needed.
Oversee office finances and travel arrangements.
Handle data entry, document management, and office operations.
Requirements
Degree or diploma in a relevant field.
Exceptional communication skills.
Organizational and time management skills.
Proven ability to provide excellent customer service.
Ability to work effectively in a fast-paced environment.
Detail-oriented professional who thrives in a collaborative setting.
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, AHPRA registration, etc.
Interviews have been tentatively scheduled for week commencing 14/10/2024.