Manager, 1st Year Experience and Peer Programs
Macquarie University (Sydney, Australia) Wallumattagal Campus, North Ryde, Macquarie University, Dharug land- Opening Date: 16-Sep-2024
- Closing Date: 25-Sep-2024
- Wallumattagal Campus, North Ryde, Macquarie University, Dharug land
- From $119,056 per annum (HEW 8), plus 17% employer's superannuation.
- Manage and develop strategies to drive success and engagement of student cohorts.
- Manage the delivery of key student transition initiatives and peer engagement programs.
- Foster a supportive and inclusive campus environment.
- Create detailed project management plans for customer engagement projects.
- Improve peer mentorship, consultation, and engagement programs.
- Manage over 100 student groups to enhance the student experience.
- Collaborate with internal and external stakeholders to ensure compliance with HESA and TEQSA requirements.
- Tertiary qualifications and/or equivalent experience in business, engagement or related discipline.
- Knowledge of the Australian higher education system.
- Expert knowledge of student/customer engagement projects and programs.
- Expert knowledge of process continual improvement and transformation initiatives.
- Expert knowledge of the University's policies and processes relating to commencement, orientation and student engagement.
- Extensive experience in leading and implementing major events and engagement initiatives.
- Experience managing, analysing and reporting on data and complex business processes.
- Ability to build and manage partnerships with key internal and external stakeholders.
- Flexible work arrangements to support personal commitments and optimize work performance.
- Access to staff benefits including professional development opportunities.
- Specific inquiries can be directed to Melinda Chadwick, Head, Student Engagement, Inclusion and Belonging.
- General inquiries can be directed to Bill Egarchos, HR Officer.
Manager, 1st Year Experience and Peer Programs
Location: Wallumattagal Campus, North Ryde
Time Type: Full time
Posted On: Posted Yesterday
Job Requisition ID: R000016537
Salary Package: From $119,056 per annum (HEW 8), plus 17% employer's superannuation.
Appointment Type: Full-time, Continuing
Location: Macquarie University, Wallumattagal Campus, Dharug land, North Ryde
The Manager, 1st Year Experience and Peer Programs is an essential member of Macquarie University's Dean of Students portfolio. In this role, you will be tasked with managing and developing compelling strategies to drive success and engagement of student cohorts. This includes managing the delivery of key student transition initiatives and peer engagement programs (including Macquarie Kickstart and O-week) that assist in fostering a supportive and inclusive campus environment.
Your expertise in customer engagement projects and programs will be vital towards creating detailed project management plans, improving peer mentorship, consultation and engagement programs and managing over 100 student groups to better the student experience.
You will also collaborate and build relationships with key internal and external stakeholders, ensuring a high level of compliance with the Higher Education Support Act (HESA) and the Tertiary Education Quality and Standards Agency (TEQSA) requirements relating to orientation and onboarding information to students.
About Us
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.
We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the staff benefits on offer.
The Deputy Vice-Chancellor Academic (DVC-A) is the chief academic officer of the University and is the member of the University Executive with overall responsibility for the planning, quality and delivery of education provided to Macquarie's undergraduate and graduate students.
Within the DVC(A), the Dean of Students has overall responsibility for student support services and student experience including Student Engagement, Equity, Diversity and Belonging, Complaints and Misconduct and Student Wellbeing Services.
To Apply
To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet to the selection criteria below:
Selection Criteria
- Tertiary qualifications and/or equivalent experience in business, engagement or related discipline
- Knowledge of the Australian higher education system
- Expert knowledge of student/customer engagement projects and programs
- Expert knowledge of process continual improvement and transformation and change initiatives.
- Expert knowledge of the University's policies and processes relating to commencement, orientation and student engagement
- Extensive experience in leading and successfully implementing major events and engagement initiatives
- Experience managing, analysing and reporting on data and complex business processes
- Ability to build and manage partnerships with key internal and external stakeholders
Specific Inquiries: Melinda Chadwick, Head, Student Engagement, Inclusion and Belonging
General Inquiries: Bill Egarchos, HR Officer
Applications Close: Wednesday, 25 September 2024, 11:59pm
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Diversity and Inclusion
Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.
We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace.
To learn more about our culture and hiring process, explore our Candidate Resource Hub.
About Us
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 54 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community.
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