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Closing: 22-Oct-2024
Expired
Job Summary
Dates
- Opening Date: 15-Oct-2024
- Closing Date: 22-Oct-2024
Location
- Parkville, Victoria, Australia
Salary
- UOM 7 – $106,432 – $115,211 p.a. plus 17% super
Responsibilities
- Coordinate the priorities and activities of the staff within the allocated team; and contribute constructively to the Customer Service Support leadership team with the fellow Team Leaders and the Customer Service Support Manager
- Coordinate the priorities and activities of the staff within the allocated team and contribute constructively to the Customer Service Support leadership team with fellow Team Leaders and the team manager
- In agreed priority areas, contribute to the development and improvement of systems, process improvements, process re-engineering, process updates and new service initiatives for customers or internal clients
- Provide administrative support for MPE stakeholders, provision of policy advice and other troubleshooting and case-specific support as required
Requirements
- A degree with subsequent relevant experience; or extensive experience and specialist expertise; or an equivalent combination of relevant experience and/or education/training
- Experience in the provision of accessible and expert guidance, support and advice to a range of stakeholders (including academic and professional staff, as well as students)
- Knowledge of and ability to effectively utilise large complex databases such as CRM and student systems, coupled with sound knowledge of MS Word, Excel, Outlook and strong internet search capabilities
- A demonstrated ability to organise, lead, deliver and continually refine high volume and time-critical activities that entail excellent attention to detail
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Closing: 05-Nov-2024
Expired
Job Summary
Dates
- Opening Date: 22-Oct-2024
- Closing Date: 05-Nov-2024
Location
- Crawley, Perth, Australia
Salary
- Base salary range: $91,833 – $97,052 p.a. plus 17% superannuation.
Responsibilities
- As a point of contact for staff, troubleshoot and resolve system-related issues, and escalate issues to the appropriate team or vendor as required, to ensure timely resolution.
- Resolve requests, incidents, and problems on behalf of users in a timely manner, and in line with the agreed service levels.
- Adopt the appropriate support processes to ensure efficient and effective delivery of services and support.
Requirements
- Relevant tertiary qualification or demonstrated equivalent competency.
- ITIL certification or experience in ITIL processes is desirable.
- Familiarity with Blackboard, Turnitin, and Echo360 for managing course content and assessment workflows would be highly beneficial.
- Knowledge of SAML for single sign-on integration and LTI configuration for seamless tool interoperability across learning platforms will be an asset.
- Experience in administering and maintaining systems, including exposure to management, integration, backup procedures and systems testing.
- Some travel may be required, including interstate.
Benefits
- Flexible working options considered.
- 26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
- 4 weeks annual leave with the option to purchase more.
- 13 weeks long service leave after seven years.
- Salary packaging options.
- 17% superannuation, with the option to reduce to the minimum super guarantee.
- 25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
- Incremental progression based on 12 months continuous service.
Notes
- This position is only open to applicants with relevant rights to work in Australia.
- To learn more about this opportunity, please contact Ray Proffitt at ray.proffitt@uwa.edu.au.
Closing: 30-Jun-2024
Expired
Job Summary
Dates
- 30-JUN-2024 - Applications Close
Responsibilities
- - Lead and manage the laboratories and technical support team
- - Oversee marine and terrestrial operations
- - Ensure compliance with safety regulations and protocols
Requirements
- - Full-time availability
- - Strong leadership and management skills
- - Experience in marine and terrestrial operations
Benefits
- - Competitive salary range
- - Superannuation benefits
- - Full-time employment status
Notes
- Reference Number: 18924
- Full-time; continuing
- Report To: Operations Manager, Laboratory and Technical Support
- Contact Phone: 0427 421 456
- Contact Name: Sue Kelly
- Contact Email: susan.kelly@jcu.edu.au
Closing: 18-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 04-Sep-2024
- Closing Date: 18-Sep-2024
Location
- Parkville, Victoria, Australia
Salary
- UOM 7 – $106,432 – $115,211 p.a. plus 17% super
Responsibilities
- Lead the day-to-day delivery of financial aid services to students, ensuring that the services are effective in delivering the agreed outcomes for students, and are delivered effectively and professionally, in a context where students may be facing considerable personal stresses and challenges.
- Enable the ongoing development and refinement of effective administrative processes, enabling the timely and accurate payment of student grants and short-term and long-term loans.
- Ensure the development and maintenance of effective self-help and resources for students seeking information and guidance to assist students facing common challenges and to develop agency in the resolution of their challenges.
- Actively contribute to innovation and continuous improvement of practices and processes based on analysis and feedback, working collaboratively with stakeholders to inform business improvements.
Requirements
- A tertiary qualification in a relevant discipline or an equivalent combination of relevant experience and education/training.
- Demonstrated adoption of values by acting in the best interest of the University; displaying service excellence by striving to deliver beyond expectations and taking ownership of the delivery; and value working collaboratively, connecting with people and building relationships in your workplace.
- Demonstrated experience in student support services, ideally within financial aid or scholarship services, and developing, delivering and evaluating services against predetermined objectives.
- Demonstrated experience in working with students in an advising context, ideally with experience in a student wellbeing context.
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
- In the event of sourcing a suitable candidate, the closing date for applications may be brought forward, and the job vacancy may be closed.
Closing: 18-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 04-Sep-2024
- Closing Date: 18-Sep-2024
Location
- Parkville, Victoria, Australia
Salary
- UOM 7 – $106,432 – $115,211 p.a. plus 17% super
Responsibilities
- Lead the day-to-day delivery of financial aid services to students, ensuring that the services are effective in delivering the agreed outcomes for students, and are delivered effectively and professionally, in a context where students may be facing considerable personal stresses and challenges.
- Enable the ongoing development and refinement of effective administrative processes, enabling the timely and accurate payment of student grants and short-term and long-term loans.
- Ensure the development and maintenance of effective self-help and resources for students seeking information and guidance to assist students facing common challenges and to develop agency in the resolution of their challenges.
- Actively contribute to innovation and continuous improvement of practices and processes based on analysis and feedback, working collaboratively with stakeholders to inform business improvements.
Requirements
- A tertiary qualification in a relevant discipline or an equivalent combination of relevant experience and education/training.
- Demonstrated adoption of values by acting in the best interest of the University; displaying service excellence by striving to deliver beyond expectations and taking ownership of the delivery; and value working collaboratively, connecting with people and building relationships in your workplace.
- Demonstrated experience in student support services, ideally within financial aid or scholarship services, and developing, delivering and evaluating services against predetermined objectives.
- Demonstrated experience in working with students in an advising context, ideally with experience in a student wellbeing context.
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
- In the event of sourcing a suitable candidate, the closing date for applications may be brought forward.
Closing: 20-Jun-2024
Expired
Job Summary
Dates
- 06 Jun 2024 - 20 Jun 2024
Responsibilities
- Support the management of administrative processes for the Government loan schemes, ensuring compliance.
- Support the Fees team in ensuring the smooth operation of fees administration.
- Contribute to system reviews and service enhancements to enrich the student experience.
Requirements
- Exceptional organizational skills for planning, prioritizing, monitoring, and evaluating tasks.
- Thorough understanding of the enrolment process and its impact on fees and compliance.
- Strong communication and interpersonal skills to provide advice on government legislation and University policies.
Benefits
- Professional development opportunity for University of Melbourne staff.
- Generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses.
Notes
- This position is a professional development opportunity for University of Melbourne staff.
- Visa sponsorship is not available for this position.
Closing: 23-Jun-2024
Expired
Job Summary
Dates
- Posted Today
Responsibilities
- provide project management for research programs related to health literacy including project planning, tracking, implementing, analysis and reporting
- review and modify existing project processes and procedures, implement revisions that streamline systems and more effectively supports research output
- contribute to the development and evaluation of Statewide health literacy initiatives, including training and ambassador programs, seminar series, and Communities of Practice
- provide updates to the Chief Investigator/Supervisor about progress of research activity
- analyse data using statistical analysis and modelling, report on findings and, in collaboration with more senior researchers, use this to further the research work undertaken
- source information, research and prepare drafts for research publications and presentations including preparing literary reviews and carrying out theoretical research to support the overall research objectives
- manage the preparation of documentation for publications and presentations aligned to the research program objectives
- undertake appropriate research procedures in accordance with relevant ethics protocols
- prepare material for submission to ethics committees when required
Requirements
- 3-5 years of research experience
- 5 to 10 years of research experience, including experience managing, reporting, and disseminating research data
- experience leading end-to-end discrete research projects
- experience working with external partners and stakeholders
Benefits
- Fantastic Opportunity to be part of an important collaboration with the Sydney Health Literacy Lab and NSW Health promoting health literacy
Notes
- Part time (0.80 FTE) fixed term 3 Year role as Research Support Officer/Senior Research Support Officer
- To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.
- Sponsorship / work rights for Australia: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.
Closing: 17-Jun-2024
Expired
Job Summary
Dates
- Posted Yesterday
Responsibilities
- support the University’s postgraduate and research communities by delivering a range of advisory and community outreach support activities
- support the cultural competence development of the Peer Learning Advisor team with a focus on the Aboriginal and Torres Strait Islander student experience
- ensure equipment are operational and take initiative to resolve and identified issues across in all work environments assigned
- document procedures and processes, in consultation with others, according to existing policy and guidelines
- assist with and ensure the smooth operations of Event programs
- lead guided tours around the library for prospective University Students and members of the public
- other Duties or special projects/programs as assigned by the Manager Site Service
Requirements
- identify as Aboriginal and/or Torres Strait Islander
- have a positive approach to customer service, taking responsibility for follow up and ensuring that internal and external clients’ needs and expectations are met
- an understanding of the student experience and an ability to empathize with those engaged in research or study at University, being a recent graduate will be advantageous
- have a valid Working With Children Check
- must be willing to travel around campus to different sites and approximately once a month travel to the University Camden campus
- willingness and ability to learn about the latest technologies
- event planning experience will be advantageous but not required
- excellent written and verbal communication skills
- has strong experience with the full suite of Microsoft Office products
Benefits
- missing
Notes
- Full time, Fixed Term position until April 2025
- Great opportunity to work with students and provide advisory support for coursework and research
Closing: 23-Jun-2024
Expired
Job Summary
Dates
- missing
Responsibilities
- An Admissions Team Coordinator provides operational support to the Admissions Team, assisting in the day-to-day operations of the Admissions office. Our team assess a high volume of applications, from all around the world, providing guidance, support and outcomes within a quick timeframe. We are looking for a leader who: Can motivate their team to ensure they reach maximum productivity, whilst remaining accurate and efficient; Works well under pressure; Understands the importance of clear communication, within a large team; Adaptable to change.
Requirements
- missing
Benefits
- missing
Notes
- The Division of Student Administration and Academic Services (DSAAS) is within the Deputy Vice-Chancellor (Academic) Portfolio. DSAAS is responsible for the administrative support of students through the student lifecycle from when an offer is made through to the completion of their studies and graduation. Activities of the Division includes admissions, general student enquiries, enrolment, class timetabling, program management, financial transactions, scholarship management, examination management, legislative compliance in relation to students and the curriculum management. The Division also provides advice for appeals, grievance, academic misconduct and discipline processes.
Closing: 23-Jun-2024
Expired
Job Summary
Dates
- 06 Jun 2024 - 23 Jun 2024
- Fixed term and Full-Time position until end of June 2027
Responsibilities
- Working under general direction the Team Leader, Core Rodent Breeding Facility, will lead a small team, liaising with all research groups, delivering outstanding technical support, and ensuring breeding colony management adheres to ethically approved projects.
- Set up and coordinate rederivation of rodent lines into the breeding facility including IVF procedures and cryopreservation where appropriate.
- Responsible for the day-to-day operation of the Core Rodent Breeding Facility including the establishment of facilities and services.
- Undertake compliance activities such as audits, inspections, quality assurance programs and coordinating facility and equipment maintenance with contractors to ensure the facility meets requirements of relevant legislation, policies, and procedures.
- Overseeing the tasks of technicians to ensure compliance with researchers’ specifications and the breeding colony size and strategies are a major part of this role, as well as leading a team of technicians makes this role unique as it requires someone who has both the technical and leadership experience.
Requirements
- Ensure a safe work environment and compliance with University HS&W policies and legislation.
- Effectively lead the professional staff in all aspects of people management including providing guidance, support and development.
- Qualification/s: A Diploma of Animal Technology and/or degree qualification with subsequent relevant experience; and/or An equivalent combination of relevant experience (preferably in a biomedical research environment) and/or education/training.
Benefits
- Enjoy an outstanding career environment with vast scope and opportunity for a long, fulfilling career.
- Attractive staff benefits including salary packaging, flexible work arrangements, professional development programs, on-campus health clinic, gym, and other fitness facilities.
Notes
- The Division of Research and Innovation provides leadership in achieving the University’s strategic goals, particularly in relation to research strategy, researcher education, services, infrastructure, and supporting the development of world-class research and impact, both nationally and internationally.
Closing: 20-Jun-2024
Expired
Job Summary
Dates
- 6/6/2024 - 20-Jun-2024
Responsibilities
- Act as a first point of contact at reception to visitors, clients and suppliers
- Coordinate and manage a portfolio of small-scale venue bookings
- Provide venue and event support to the team
- Undertake administrative tasks and support
- Update and maintain the venue management system
- Provide guidance and advice on health and safety
Requirements
- Excellent initiative and organizational skills
- Strong interpersonal skills
- Exceptional customer service
- Demonstrated computer literacy
- Experience in venue management system Momentus
Benefits
- Full-time, fixed-term 12-month contract
- Possibility for extension
- Excellent public transport options
- Vibrant working environment
Notes
- Job Reference: 1221377
- Full-time, fixed-term 12-month contract with possibility for extension
- Support the team in delivering high-quality service and events at our Perth CBD
Closing: 16-Jun-2024
Expired
Job Summary
Dates
- 16-JUN-2024 - Applications Close
Responsibilities
- - Provide high-level executive support to the Deputy Vice Chancellor, Education.
- - Coordinate and manage the Deputy Vice Chancellor's schedule, appointments, and travel arrangements.
- - Prepare and distribute documents, reports, and presentations for meetings and events.
Requirements
- - Bachelor's degree in a relevant field.
- - Proven experience in providing executive support in a similar role.
- - Excellent organizational and communication skills.
Benefits
- - Competitive salary range with superannuation benefits.
- - Full-time, continuing position with opportunities for growth and development.
Notes
- Reference Number: 18944
- Full-time, continuing position
- Townsville or Cairns location
- Report To: Deputy Vice Chancellor, Education
- Contact Phone: (07) 4232 1321
- Contact Name: Professor Maree Dinan-Thompson
- Contact Email: maree.dinanthompson@jcu.edu.au
Closing: 23-Jun-2024
Expired
Job Summary
Dates
- 23-JUN-2024: Applications Close
Responsibilities
- - Provide laboratory and technical support in Human Anatomy
- - Assist in managing laboratory resources and equipment
- - Collaborate with the Manager in Anatomical Sciences
Requirements
Benefits
- - Salary range: $85,816 - $92,948
- - Superannuation: 17%
- - Full-time position
Notes
- Reference Number: 18960
- Full-time, continuing position
- Contact Phone: 07 47815956
- Contact Name: Rod Cook
- Contact Email: rod.cook@jcu.edu.au
Closing: 21-Jun-2024
Expired
Job Summary
Dates
- missing
Responsibilities
- Provide outstanding customer service to staff, students, prospective students and the broader campus community via a 'one-stop-shop'
- Plan and deliver student transition and retention activities, including orientation, revival weeks and promotion of workshops, trips, seminars and other events
- Deliver outbound customer care programs to support student success and maximize engagement
- Develop engaging, timely and relevant campus content for student communications plan for each study period
- Communicate effectively and appropriately with the campus community about student admin and support processes and services
- Provide international student administration services, including orientations and visa / COE enquiries
- Foster and support the development of an active student representative council (SRC) for the campus
Requirements
- Relevant diploma, undergraduate degree or equivalent (preferred)
- Experience in student administration within a higher education college or university (preferred)
- Outstanding customer service skills, including strong interpersonal skills, a positive attitude and ability to relate to a diverse range of people
- High level teamwork and the ability to work with and/or be a member of multiple teams
- Superior verbal and written communication skills, and the capacity to communicate clearly
- Proficiency in computer and software skills, particularly in word processing, spreadsheets and using enterprise-wide records management systems
- Attention to detail and the ability to undertake high volumes of administrative processing efficiently and with a high level of accuracy
Benefits
- Tuition reduction benefits on a range of courses
- Opportunity for career growth
Notes
- This is a permanent position located in Leura Campus, NSW
Closing: 30-Jun-2024
Expired
Job Summary
Dates
- Posted 3 Days Ago
Responsibilities
- Develop, coordinate, and implement initiatives which build and enhance student academic skills and literacies, including AI literacy
- Lead collaborations with School-based academics to embed literacy development across disciplines
- Participate in and engage with programs across the University which support student success
- Provide advice and academic learning support to students, relating to literacy development.
Requirements
- PhD in education, literacy, or a relevant discipline, plus demonstrated experience in facilitating learning or supporting development of literacies, including academic and digital literacies
- Demonstrated ability to develop and coordinate high-quality teaching programs, including in online environments
- Demonstrated knowledge of contemporary approaches to academic literacy and communication and experience in applying theoretical knowledge to the development and delivery of good practice and fit-for-purpose initiatives
- Well developed interpersonal skills with the ability to work collaboratively across multiple levels in an organisation and communicate effectively with stakeholders throughout the University.
Benefits
- Competitive remuneration
- Paid leave entitlements
- Flexible work arrangements
- Salary packaging options
- Employee Assistance Program
Closing: 23-Jun-2024
Expired
Job Summary
Dates
- Posted 5 Days Ago
Responsibilities
- Develop and implement safe operating procedures and practices for equipment and processes
- Implement and maintain a booking system and asset lifecycle management system
- Coordinate the annual Controlled Environment Audit, develop and maintain a Controlled Environment sample database
Requirements
- Experience in biosecurity and biosafety
- Knowledge of WHS and Biosafety procedures
- Strong analytical skills
- Ability to work independently and in a team
- Manage multiple priorities
Benefits
- 17% Superannuation + salary packaging options
- Flexible working arrangements
- Wide range of professional development activities and services
- Vibrant campus life and amenities including on-campus health care services, gym, and childcare center
Notes
- Fixed term until June 2028
- Full-Time
- Higher Education Officer Level 6
- Access to on-site training and support from senior colleagues
Closing: 16-Jun-2024
Expired
Job Summary
Dates
- Posted 11 Days Ago
Responsibilities
- The College Support Officer is responsible for providing a range of administrative, records management, and organizational support tasks for the College leadership team.
- Address incoming matters and general inquiries across functional areas in a timely and efficient manner.
- Directly support the Dean of Research.
- Provide general support to the broader University and College leadership team during absences of other team members.
Requirements
- Relevant tertiary qualification or equivalent combination of experience and/or education and/or training.
- Effective to well-developed written communication skills.
- Experience in providing administrative services.
- Sound knowledge of contemporary administrative systems, software, and practices.
Benefits
- 17% Superannuation + salary packaging options.
- Flexible working arrangements.
- Wide range of professional development activities and services.
Notes
- Continuing | Full-Time
- Higher Education Officer Level 5
- Life at Flinders: inclusive culture, diversity, equity, and inclusion initiatives.
- Prescribed Conditions for Employment: National Police Certificate required, COVID-19 vaccination policy compliance.
Closing: 20-Jun-2024
Expired
Job Summary
Dates
- 06 Jun 2024 - Opening Date
- 20 Jun 2024 - Closing Date
Responsibilities
- Provide assistance and support for academic staff, students and other university stakeholders
- Provide professional administrative support within a collaborative team environment
- Support the School and wider Faculty’s operational functions and needs
Requirements
- Strong Microsoft Office skills
- Highly developed communication and organisation skills
- Effective relationship building skills
- Ability to learn new databases and systems and develop efficient processes
- Finance experience would be highly regarded
- Ability to work within a complex and high volume work environment
Benefits
- Work life balance (including a hybrid work model)
- Professional development opportunities
- Enjoy salary packaging and sacrifice options
- Sporting facilities (pool, tennis courts, fields) and car parking on our campuses
- Onsite childcare facilities
Notes
- Reference no: 497400
- Work type: Fixed Term - Full Time
- Level 5
Closing: 16-Jun-2024
Expired
Job Summary
Dates
- 16-Jun-2024 - Closing Date
Responsibilities
- Collaborating with ECU stakeholders
- Providing support to the Student Success team
- Addressing and resolving complex student issues through case management
- Communicating with students to identify support needs
- Developing action plans for student success
Requirements
- Tertiary qualification or equivalent expertise
- Experience in front line servicing and coordinating student programs
- Working in Higher Education sector
- Ability to work cooperatively with others
- Understanding of international education issues
Benefits
- Remuneration of $78,854 to $87,624 pa
- 17% University superannuation contribution
- Flexible working arrangements
- Health and Wellness Program
- Staff benefits across entertainment, financial, health, travel, and consumer goods and services
Notes
- Open to ECU staff only
- Full-time fixed term until December 2024
- Contact Claudia Reed for more information
Closing: 16-Jun-2024
Expired
Job Summary
Dates
- Sunday June 16th, 2024 - Closing Date
Responsibilities
- You will play a pivotal part in supporting the Manager, Buildings & Maintenance by administering and monitoring our maintenance contracts, ensuring compliance with industry standards, and providing technical advice for both minor and capital projects.
- You will assist in the completion of condition audits and the preparation of preventative maintenance plans, contributing to the efficient maintenance of our facilities.
- This position involves collaboration with various stakeholders to ensure the University’s infrastructure meets strategic goals and legislative requirements.
Requirements
- Trade qualification in a relevant building-related discipline or equivalent experience.
- Extensive experience in building maintenance services within large facilities.
- Solid understanding of maintenance procedures.
- Proficiency in using computerized maintenance management systems.
- Strong customer service skills.
- Ability to work cooperatively with others.
- Adaptability to changing environments.
Benefits
- This full time, 1-year fixed term contract attracts remuneration of $92,259 to $102,520 p.a. inclusive of 17% University superannuation contribution.
- ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.
- ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.
Notes
- ONE YEAR CONTRACT, FULL TIME