Execute technical support and maintenance, ensuring service requirements and client expectations are met
Restore services promptly, manage application lifecycles, and maintain software currency
Facilitate application transitions, manage deployments, and ensure software readiness
Enhance processes, maintain documentation, and comply with risk management guidelines
Requirements
Tertiary qualifications in a relevant discipline and or equivalent mix of education and relevant experience
Industry experience in a complex organisation, preferably within the Higher Education Sector
Knowledge of information systems, support practices and ITIL across a wide range of enterprise information systems and related technologies
Strong technical expertise with broad and in-depth knowledge and skills in multiple technology sets including but not limited to Windows Server and desktop, UNIX, OSX, IIS, Apache, Tomcat, MSSQL, MySQL, Filemaker Pro
Benefits
Professional development opportunity for University of Melbourne staff
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Sourcing, manipulating, cleaning, analysing, and transforming data from diverse sources to meet reporting needs across the Student Support and Delivery portfolio and external University stakeholders upon request.
Developing and implementing data models, algorithms, and statistical methods to uncover trends and patterns.
Translating intricate datasets into succinct reports with compelling narratives, emphasising key findings and recommendations for non-technical stakeholders.
Requirements
Tertiary qualification in data science, computer science, statistics, mathematics, or related fields, or equivalent combination of experience and education/training.
Proficiency in Excel, including Power Query, VBA, advanced functions, pivot tables, and data visualisation for effective analysis and presentation.
Strong proficiency in Python or similar programming languages for data analysis.
Experience with data visualisation tools such as Tableau, Power BI, or similar platforms for creating interactive and visually appealing dashboards.
Benefits
Brilliant benefits and a flexible hybrid work environment!
Collaborate with University stakeholders and Business Services to analyse and specify requirements for Digital Products Centre of Excellence initiatives and projects, fostering strong relationships.
Apply a wide range of analysis techniques for effective project delivery, and actively contribute to the ongoing uplift in capability within the Business Analysis Practice.
Requirements
Possess substantial experience in business requirements analysis within large, complex organisations.
A relevant postgraduate qualification with significant relevant experience, or an equivalent combination of relevant significant experience and/or education and training.
Benefits
Brilliant benefits and a flexible hybrid work environment!
Generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses.
Notes
Job no: 0062274
Role type: Full-time; Continuing
Visa sponsorship is not available for this position.
The University of New South Wales (UNSW Sydney)Kensington NSW (Hybrid Flexible Working)Similar Jobs
Closing: 19-Jun-2024
Expired
Job Summary
Dates
Opening date: 05-06-2024
Closing date: 19-06-2024
Responsibilities
Act as Scrum Master or Project Manager as required for the BAU team and/or take on a lead role on specific project engagements; including team facilitation and planning.
Provide subject matter expertise, quality support and advice regarding the effective use, capabilities and constraints of Dynamics 365 and other relevant information management systems to inform prioritisation, delivery and maintenance activities.
Investigate, analyse and document business requirements, functional designs and specifications and proactively identify and document areas for process improvement.
Analyse, define, size, refine, priortise and progress the relevant backlogs of work, ensuring impacts, risks and issues are considered.
Requirements
Proven experience as a Product Owner, Business Analyst or Technical Business Analyst with a practical understanding of modern project management methodologies.
High level of technical proficiency/expertise in a range of systems and software such as Visio, PowerPoint, Microsoft Word, Microsoft Teams and project management tools e.g. JIRA.
Experience in Microsoft Dynamics 365 and/or Power BI or related capabilities.
Understanding of domain area processes and information management systems.
Demonstrated experience in providing creative and innovative solutions to problems, analyse and improve systems and processes, and apply quality assurance frameworks to deliver continuous improvement.
Demonstrated high level of attention to detail, including analytical skills with the ability to collect, interpret and evaluate both quantitative and qualitative data to successfully interpret requirements and deliver effective solutions.
Demonstrated ability to build and maintain strong customer relationships with a diverse range of stakeholders and proven ability to create and deliver clear communications documentation, influence and negotiate to achieve successful outcomes.
Demonstrated ability to provide end-user support, and design and deliver relevant training.
You are available for occasional (planned) after-hour work required to complete performance verification testing for release, including upgrades.
Benefits
Flexible working
Additional 3 days of leave over the Christmas period
Access to lifelong learning and career development
Applications close: Wednesday 19th June 2024 at 11.55pm
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University of New South Wales (UNSW Sydney)UNSW Kensington Campus, Sydney, NSWSimilar Jobs
Closing: 18-Jun-2024
Expired
Job Summary
Dates
18-Jun-2024 - Closing Date
Responsibilities
- Work within scrum team to deliver requirements per sprint and participate within all scrum ceremonies.
- Partner with customers to analyse their needs, identify and evaluate business requirements, and assist with the design of solutions which effectively deliver desired outcomes.
- Perform a lead role in driving process improvements, investigating, analysing, and documenting business processes and the underlying business model for a system or process area.
- Participate in the preparation of business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.
- Perform a key role in projects, working collaboratively with the project managers, vendors, and business users, including managing project scope, impact assessments, risk analysis, testing and co-ordinating with various stakeholders to ensure successful outcomes and, operational and strategic goals.
Requirements
- Proven experience delivering on Digital products i.e Adobe AEM, ACS, AA, AAM, AT, AL.
- Relevant tertiary qualifications in a relevant discipline, or equivalent competence gained through any combination of education, training, and experience within IT.
- Extensive professional experience as a business analyst or equivalent experience in business system analysis or business systems support role, in a large and complex organisation, ideally in higher education.
- Extensive knowledge of and experience in an Agile delivery model (Scrum/Kanban).
- High-level knowledge and competency in the use of professional business analysis techniques and methods.
Benefits
- Flexible hybrid working
- Additional 3 days of leave over the Christmas Period
- Access to lifelong learning and career development
- Progressive HR practices
- Discounts and entitlements
Notes
- Full time continuing role within UNSW IT
- Hybrid Working Opportunities
- UNSW is committed to equity diversity and inclusion
The University of New South Wales (UNSW Sydney)Sydney, NSWSimilar Jobs
Closing: 19-Jun-2024
Expired
Job Summary
Dates
Opening date: 04-06-2024
Closing date: 19-06-2024
Responsibilities
Develop your reporting and analysis skills and deliver reporting and support services for research grant management, higher degree research, and research ethics compliance.
Implementing reporting solutions to ensure that business requirements are met.
Analysing business needs in a university setting, extracting data from enterprise systems (HR, Grants, Publications, Finance), creating and delivering reports and delivering reporting solutions.
Identifying and implementing improvements to administrative processes.
Requirements
Basic experience using databases, data analysis software, automation, and programming (e.g., SQL, XML) to analyse datasets, perform complex analysis, and generate reports.
Attention to detail, methodical work approach, and the ability to identify issues.
Proficiency in documenting progress and solutions using software tools.
Organisational skills, both for independent work and collaboration within a team.
Ability to escalate issues, prioritise tasks, and meet deadlines in a fast-paced environment.
Effective customer service, verbal, and written communication skills, especially when conveying technical concepts to internal and external stakeholders.
Understand and commit to UNSW’s aims, objectives, and values.
Knowledge of health and safety responsibilities, including psychosocial and physical aspects.
Benefits
Competitive salary and access to UNSW benefits including:
Flexible/Hybrid working
Additional 3 days of leave over the Christmas Period
Access to lifelong learning and career development
Progressive HR practices
Discounts and entitlements
Affordable on-campus parking
Notes
Hybrid/flexible working, full-time (35 hours week), permanent role
Reporting to the Deputy Director of Research Analysis, Data and Reporting, Karoliina Guss
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
The University of New South Wales (UNSW Sydney)Sydney, NSWSimilar Jobs
Closing: 27-Jun-2024
Expired
Job Summary
Dates
27-Jun-2024 - Closing Date
Responsibilities
Development of theory that significantly advances the field of dynamical systems, using techniques from areas such as functional analysis, operator theory, ergodic theory, differential geometry, data science, and/or machine learning.
Implement algorithms that efficiently analyse dynamical systems arising from idealised models or data.
Collaborative publications in leading international mathematical and scientific journals.
Provide comprehensive analysis and reports in relation to the research project in a timely and effective manner.
Perform small-team research, coordinate research activities, and participate in the setting of future research directions of the project.
Assist with the supervision and mentoring of PhD students to develop the next generation of academics (as per the norms of the discipline).
Present results of research at conferences and other venues.
Align with and actively demonstrate the Code of Conduct and Values.
Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others.
Requirements
A PhD in Mathematics (or closely related discipline) or close to completion, preferably in dynamical systems and related areas.
Excellent oral and written communication skills.
An outstanding track record of research publications (relative to career opportunities).
Demonstrated high-level analytical and problem-solving skills.
Demonstrated ability to work independently and as part of a team with minimal supervision.
Demonstrated capacity to deliver high-quality project outcomes in a timely manner.
Computer programming experience, preferably with Julia, Matlab and/or Python.
An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training
University of WollongongWollongong, NSW, AustraliaSimilar Jobs
Closing: 20-Jun-2024
Expired
Job Summary
Dates
October 2024
20-Jun-2024
Responsibilities
Develop statistical methodology for contemporary and application-driven challenges in high-dimensional Bayesian statistics
Contribute to the supervision of an associated doctoral research studentship
Conduct research in statistical methodology and statistical computing within the initiative
Requirements
Track record of high-quality research in statistical methodology, focusing on areas of Bayesian computations
Experience in effective Bayesian computational strategies such as Markov Chain Monte Carlo and Sequential Monte Carlo for high-dimensional statistical models
Benefits
Fixed Term, Full Time Appointment (2 years)
Level A salary with superannuation benefits
Notes
The post complements the expansion in Statistics research through the appointment of the TIBRA Foundation Chair in Mathematical Sciences
Join the University’s flagship research intensive institute in statistics, the National Institute for Applied Statistics Research Australia (NIASRA)
Curtin UniversityPerth, Western AustraliaSimilar Jobs
Closing: 23-Jun-2024
Expired
Job Summary
Dates
7/6/2024 - Job Posted
Responsibilities
Collaborate with University stakeholders to understand business problems and objectives and then determine the requirements necessary to achieve goals.
Prepare detailed documentation, mapping business needs and requirements.
Facilitate design sessions with relevant specialists to develop technical solutions.
Determine effective and appropriate practices while managing projects to ensure high quality services.
Requirements
Demonstrated experience reviewing and analysing business processes and identifying business improvements.
Highly developed organisational and project management skills.
High level written and oral communication skills, with the ability to communicate effectively with diverse stakeholders.
Experience or knowledge on the Agile methodology (highly desired).
Experience using student enrolment systems such as Student One (highly desired).
Benefits
Generous superannuation contribution (17%)
Customisable salary packaging benefits through Paywise
17.5% Leave Loading
Parental Leave (26 weeks for the primary caregiver)
Annual Leave (20 days)
Personal Leave (14 days)
Curtin University Leave (2 days)
Study Leave
Community Service Leave
Long Service Leave after 7 years of continuous service (65 days/13-week entitlement for full-time staff)
Recognition for Prior Service
Health and Wellness benefits like on-campus Medical Centre and Healthy Lifestyle Program
Notes
Full-time, 12 month fixed term contract
Job Reference: 1214240
Current work rights in Australia required for the tenure of this role
Applications close: 11:00am AWST, on Sunday 23 June 2024.
Australian Catholic University Canberra, Australia | Blacktown, Australia | North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Adelaide, Australia | Ballarat, Australia | Melbourne, AustraliaSimilar Jobs
Closing: 17-Jun-2024
Expired
Job Summary
Dates
03-JUN-2024 - Job Opening
17-JUN-2024 - Job Closing
Responsibilities
Lead the design and creation of a comprehensive student data dashboard tailored to ACU Thrive
Design and implement systems to collect, process, and analyze data on student engagement, learning, and teaching quality
Establish mechanisms to gather and analyze evaluation data specifically for first-year undergraduate units
Consult and work closely with academic and professional faculty staff to understand their data needs
Develop and implement protocols to maintain the accuracy, completeness, and confidentiality of student data
Requirements
Experience in data analysis and dashboard creation
Knowledge of data systems and analysis
Ability to work with academic and professional faculty staff
Understanding of data privacy regulations
Strong communication and collaboration skills
Benefits
Total remuneration valued to $130,436 - $145,816 total rem (pro rata) pa
17% employer superannuation contributions
Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable
Generous benefits including flexible work, study leave, and salary packaging
Notes
National based role, opportunity to work on any ACU Campus
Full time, fixed term contract til 31st December 2024
Candidates must hold Australian work rights to apply for this position
Edith Cowan UniversityJOONDALUP CAMPUSSimilar Jobs
Closing: 16-Jun-2024
Expired
Job Summary
Dates
16-Jun-2024 - Closing Date
Responsibilities
Demonstrated experience in application integration, configuration, management, maintenance, development and support.
A minimum of 5 years of increasing responsibility within application management, support, delivery and development roles in a mid-sized organisation, with 3 years of software development experience.
Demonstrated experience with Ascender Pay HRMS technical support and integration.
Demonstrated technical experience in Oracle database development including SQL and PL/SQL.
Extensive experience in software integration, configuration, maintenance, development and support, and associated methodologies.
Demonstrated experience working with managed software service providers.
Demonstrated experience in IT project methodologies and processes in the successful implementation and delivery of technology projects.
Experience in working effectively with stakeholders in identifying, communicating, and resolving issues; engaging and managing appropriate resources; managing risks; maintaining progress and achieving desired outcomes within project schedules.
The successful applicant will be required to provide a national police clearance.
You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry, Personal Excellence and Courage.
Requirements
Demonstrated experience in application integration, configuration, management, maintenance, development and support.
A minimum of 5 years of increasing responsibility within application management, support, delivery and development roles in a mid-sized organisation, with 3 years of software development experience.
Demonstrated experience with Ascender Pay HRMS technical support and integration.
Demonstrated technical experience in Oracle database development including SQL and PL/SQL.
Extensive experience in software integration, configuration, maintenance, development and support, and associated methodologies.
Demonstrated experience working with managed software service providers.
Demonstrated experience in IT project methodologies and processes in the successful implementation and delivery of technology projects.
Experience in working effectively with stakeholders in identifying, communicating, and resolving issues; engaging and managing appropriate resources; managing risks; maintaining progress and achieving desired outcomes within project schedules.
Benefits
This full-time, fixed-term position offers a salary of $111,152 to $125,191 per annum plus a 17% University superannuation contribution.
ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.
ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.
For information on the benefits of working at ECU, please visit our website Employment Opportunities Overview.
Notes
The successful applicant will be required to provide a national police clearance.
You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry, Personal Excellence and Courage.
Southern Cross UniversityGold Coast, Lismore or Coffs HarbourSimilar Jobs
Closing: 20-Jun-2024
Expired
Job Summary
Dates
20-Jun-2024 - Closing Date
Responsibilities
Provide expertise in software management, analysis, and design to support, maintain, improve, and upgrade University critical systems.
Provide input into the preparation of business cases and solutions proposals and define processes to enable efficiencies in consultation with the relevant Technology Services Manager.
Building and maintaining effective working relationships with internal clients and suppliers, representing the team at internal and external meetings with customers and stakeholders.
Liaise with colleagues to understand requirements, performance expectations, and associated University business roadmaps, discuss and explore possible system-based solutions and configuration.
Requirements
A tertiary qualification plus at least three years’ relevant experience in an IT applications delivery and support environment, or equivalent combination of training and experience.
Expertise in the administration of software that promotes student experience and drives student outcomes is highly desired.
Expertise in application management (LMS integrations, plugins, LTI’s and API’s) and an understanding of how each software piece fits within a corporate or University software architecture.
Proven ability to diagnose and troubleshoot system issues, collaborate with teams to develop solutions, and manage user acceptance testing.
Knowledge of emerging technologies and the proven ability to make recommendations to maximize efficiencies.
Benefits
Flexible work arrangements, including hybrid work models.
Generous parental and carer’s leave provisions.
Wellbeing initiatives, employee assistance programs, and professional learning opportunities.
Notes
Full-time, Fixed-term (12 months).
Located at Gold Coast, Lismore or Coffs Harbour. Hybrid work is available or full-time remote may be considered for the right candidate.
Assist the Integration Development Team with stakeholder interaction, requirements gathering and managing and planning testing activities across multiple IT applications and integration services.
Conduct business analysis activities to gather and define requirements, and to plan, define, execute, and report application level technical testing activities based on defined standards & frameworks.
Assist the Application, Web and Automation development teams and work horizontally across the 4 software development functions.
Requirements
5+ years of hands-on testing experience in a full-time technical testing capacity.
Hands-on experience in advanced test automation and framework building, and performance test scripting and execution.
Experience in creating project level Nonfunctional Test Strategies with the ability to create nonfunctional test reports.
Demonstrated ability to manage and coordinate stakeholders, business and technical resources for the purposes of requirements gathering and/or QA purposes.
Prior experience with the MuleSoft integration platform and StudentOne student administration system will be highly regarded.
Prior experience performing technical analysis and technical requirements gathering is preferred.
A Bachelor’s degree in Information Technology or similar tertiary qualification.
Benefits
Flexible working options
Leave and parenting/carer policies to support work life balance
Notes
Full time, ongoing position
Appointment to this position is subject to passing a Working with Children Check.
Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.
We welcome and encourage applicants from diverse backgrounds to apply.
We are committed to making the recruitment process fair and equitable for all our candidates.
Applications Close: Wednesday, 31 July 2024 at 5pm.
Assist with the completion of funded research projects by providing statistical research data support, including cleaning of data and the analysis of large-scale and longitudinal survey data, qualitative data, meta-analyses, systematic reviews and preparation of research project reports.
Oversee and manage the data management of project data collected across the Institute.
Conduct high-level analysis and collation of statistical research data using basic structural equation modelling programs such as SPSS, MLM, LISREL, R, MPlus and AMOS.
Clean and analyse quantitative and qualitative research data and collate data to prepare statistical research project reports and presentations for internal and external stakeholders.
Conduct meta-analyses and systematic reviews and progress write-up of reviews for publication.
Attend and contribute to research progress meetings with team members, providing updates and driving progress on scheduled data analysis.
Provide training to staff members and students across the research institute on data analysis techniques.
Requirements
Not Available
Benefits
Flexible work arrangements
Study leave
A variety of leave provisions
Salary packaging
Employer contribution to superannuation
Annual leave loading
Notes
This position requires a Working with Children Check (WWCC) and/or Working with Vulnerable People Check (WWVP) (ACT only).
ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.