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Infrastructure Applications Analyst/Developer
The University of Melbourne Parkville
Information Technology, Software Development, Application Support, Enterprise Technology, IT Services
Apply here
Expired
Dates
- 07-Jun-2024 - Job Opening
- 16-Jun-2024 - Job Closing
Responsibilities
- Execute technical support and maintenance, ensuring service requirements and client expectations are met
- Restore services promptly, manage application lifecycles, and maintain software currency
- Facilitate application transitions, manage deployments, and ensure software readiness
- Enhance processes, maintain documentation, and comply with risk management guidelines
Requirements
- Tertiary qualifications in a relevant discipline and or equivalent mix of education and relevant experience
- Industry experience in a complex organisation, preferably within the Higher Education Sector
- Knowledge of information systems, support practices and ITIL across a wide range of enterprise information systems and related technologies
- Strong technical expertise with broad and in-depth knowledge and skills in multiple technology sets including but not limited to Windows Server and desktop, UNIX, OSX, IIS, Apache, Tomcat, MSSQL, MySQL, Filemaker Pro
Benefits
- Professional development opportunity for University of Melbourne staff
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Infrastructure Applications Analyst/Developer
Job no: 0062766
Location: Parkville
Role type: Full-time; Fixed-term for 12 months
Department: Enterprise Technology
Salary: UOM 7 - $106,432 - $115,211 p.a. plus 17% super
Location: Parkville
Role type: Full-time; Fixed-term for 12 months
Department: Enterprise Technology
Salary: UOM 7 - $106,432 - $115,211 p.a. plus 17% super
- Provide support and maintenance for enterprise applications within the Infrastructure Applications portfolio
- Opportunity to engage in critical support and maintenance activities, leveraging ITIL and agile practices
- Brilliant benefits and a flexible hybrid work environment!
This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply. Eligible staff wishing to apply must update their profile on the application page to indicate they are ‘currently employed by the University of Melbourne’. This will confirm eligibility for positions that are open to internal staff applicants only.
About the Role
The Infrastructure Applications Analyst/Developer supports and maintains applications within the Enterprise Applications and Technology section. Part of a larger team, you will provide 2nd and 3rd level support, ensuring enterprise applications function correctly and are available. You will follow ITIL processes and agile practices to meet service levels, performing technical and functional analysis as needed to resolve issues promptly.
The Infrastructure Applications Analyst/Developer supports and maintains applications within the Enterprise Applications and Technology section. Part of a larger team, you will provide 2nd and 3rd level support, ensuring enterprise applications function correctly and are available. You will follow ITIL processes and agile practices to meet service levels, performing technical and functional analysis as needed to resolve issues promptly.
Your responsibilities will include:
- Execute technical support and maintenance, ensuring service requirements and client expectations are met
- Restore services promptly, manage application lifecycles, and maintain software currency
- Facilitate application transitions, manage deployments, and ensure software readiness
- Enhance processes, maintain documentation, and comply with risk management guidelines
Who we are looking for
You will have some programming/scripting knowledge, excellent problem-solving skills, and the ability to analyse and resolve production incidents. You must have a strong customer focus and relationship management skills with diverse University stakeholders.
You will have some programming/scripting knowledge, excellent problem-solving skills, and the ability to analyse and resolve production incidents. You must have a strong customer focus and relationship management skills with diverse University stakeholders.
You will also have:
- Tertiary qualifications in a relevant discipline and or equivalent mix of education and relevant experience
- Industry experience in a complex organisation, preferably within the Higher Education Sector
- Knowledge of information systems, support practices and ITIL across a wide range of enterprise information systems and related technologies
- Strong technical expertise with broad and in-depth knowledge and skills in multiple technology sets including but not limited to Windows Server and desktop, UNIX, OSX, IIS, Apache, Tomcat, MSSQL, MySQL, Filemaker Pro
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team – Business Services
Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.
Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process, please feel free to contact Alex Spezza via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the Position Description.
Advertised: 07 Jun 2024 12:05 AM AUS Eastern Standard Time
Applications close: 16 Jun 2024 11:55 PM AUS Eastern Standard Time
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