Swinburne University of TechnologyHawthorn, AustraliaSimilar Jobs
Closing: 20-Oct-2024
Expired
Job Summary
Dates
Opening Date: Not Available
Closing Date: 20-Oct-2024
Location
Hawthorn, Australia
Salary
HEW 7 + 17% Super. Staff benefits include hybrid work and discount study fees.
Responsibilities
Develop, implement, and evaluate IT service management processes to improve efficiency and effectiveness for staff and students.
Collaborate with various teams within the University and IT department to ensure streamlined service offerings align with the service management framework.
Act as a process consultant, guiding Operational Managers and staff in best practices and continuous improvement initiatives.
Design and refine processes related to incident management, change control, and service requests.
Requirements
Proven experience in running day-to-day IT service management processes.
Ability to solve problems by applying sound judgement based on professional experience.
Demonstrated understanding of and practical experience in activating and improving IT service management processes.
Competent oral and written communication skills, including the ability to write high quality reports and present information to technical and non-technical stakeholders.
Skilful presentation skills delivered at all levels including operational personnel and senior management.
Degree qualification with relevant experience in a similar role, or service management operation and design experience, or an equivalent combination of education/experience—essential.
Relevant industry certification in: ITIL, Process Analyst, Business Analyst, Agile, Process Improvement—preferable.
Benefits
Hybrid work options.
Discount study fees.
Notes
This position is open only to applicants who have work rights in Australia.
Appointment to this position is subject to passing a Working with Children Check.
La Trobe UniversityBundoora Campus, Melbourne, AustraliaSimilar Jobs
Closing: 06-Nov-2024
Job Summary
Dates
Opening Date: 22-Oct-2024
Closing Date: 06-Nov-2024
Location
Bundoora Campus, Melbourne, Australia
Salary
Hourly Rate aligned to HEO2 / $40.38 per hour
Responsibilities
Assisting students through the application process of courses and alternative entry schemes
Conducting outbound nurture calls
Responding to customer enquiries via call, chat and email
Requirements
Relevant post-secondary qualifications or equivalent and proven administrative experience, preferably in sales and customer service with a drive to achieve sales targets.
Experience and skills in achieving sales targets through exceptional enquiry management and nurturing of prospective students that includes: personalised, trusted and effortless customer experiences.
Strong organisational skills and the ability to prioritise multiple tasks, meet deadlines, and contribute to dynamic sales environment.
Strong interpersonal skills, including the ability to liaise with prospective students (undergraduate, postgraduate and pathways) and influencers, academic staff, and members of the public.
An ability to master knowledge from a broad range of courses and deliver information to customers that is clear and personalised.
A good understanding of the higher education environment that includes the sales funnel from first enquiry to enrolment.
Benefits
Not Available
Notes
Minimum 3 days per week availability (work required on 15th-16th November, 12th-14th December, 23rd-24th December and may be required over the Christmas shutdown (27th-31st December))
The Solution Consultant partners with the Business Technology Partner (BTP) in the provision of services provided by Strategy, Engagement and Innovation function.
They utilise a breadth of skills covering business analysis, consulting, problem solving, solution design and basic project management in their day-to-day operations.
They require highly developed stakeholder engagement skills and are expected to work closely with mid-to senior level business stakeholders in order to elicit their key internal business requirements and then determine appropriate solution options that will meet the both the stakeholder’s and the University's needs.
Requirements
Strong consulting or customer facing background and, ideally, an understanding of the application of Information Technologies and ideally, their use within the education sector (5 Years minimum in consulting, BA or other customer facing role, ideally 10+).
Direct previous experience and understanding of the key project methodologies employed in the delivery of technology based projects (e.g. PMBOK, PRINCE 2, SAfe Agile).
Highly evolved requirements elicitation and analytical problem solving skills (Senior BA level or above).
Proven ability to positively interact, negotiate with, influence and build consensus with a wide range of internal and external IT and business stakeholders, including senior members of management.
Experience with the application of complex data models, logical architectures, different requirement gathering techniques, technology standards and architectural guidelines.
Outstanding written and verbal communication skills.
Outcomes-focused, with the ability to work autonomously, delivering quality outcomes to agreed deadlines.
Ability to work on multiple highly complex initiatives simultaneously.
Strong facilitation and change leadership skills.
Experience in Human Centred Design principles.
Ability to display appropriate behaviours in line with the position and RMIT Values.
English Proficiency: English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General with a score of at least 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).
Benefits
Competitive salary package and allowances.
Expatriate candidates: Generous relocation allowance. Educational support up to US$20,000 per child annually, up to 2 children per family; private insurance coverage for staff and family; annual health checkup; Work Permit for staff, Visa and temporary resident cards for family members.
Expert support from our Mobility Team with regards to obtaining a work permit and visas, and with relocation and settling into living and working in Vietnam.
Local candidates: 13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check.
Generous annual leave, career leave and public holidays (Christmas and Tet Holidays).
Professional development and career advancement.
Access to state-of-the-art facilities and resources.
A vibrant and diverse campus life and more!
Notes
RMIT University Commitment: RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct.
RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024.
The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 11-Oct-2024
Expired
Job Summary
Dates
Opening Date: 30-Aug-2024
Closing Date: 11-Oct-2024
Location
Parkville, Victoria, Australia
Salary
Level A – $83,468- $113,262 p.a. (PhD entry Level A.6 - $105,518 p.a.) plus 17% super
Responsibilities
Independently planning and carrying out research on the research project and working towards completion of the aims of the project, including mathematical modelling and some experimental work.
Developing effective timelines and milestones based on goals of the research program.
Liaising effectively with collaborators and a variety of internal and external stakeholders to foster collaborative partnerships and working with teams to achieve joint outputs and outcomes.
Preparing and publishing research outcomes in conferences and journals and other scholarly outputs to a high academic standard in accordance with the research expectations of the University of Melbourne.
Contributing to the research group and assisting in co-supervision of PhD and masters project students.
Requirements
A postgraduate research degree at PhD level (or near completion) or Higher Education qualification in a field relevant to the position described above, specifically in chemical or biochemical engineering, mathematical process modelling or bioreactor modelling for mammalian cell culture.
A sound understanding of the fundamentals of engineering including fluid flow, heat and mass transfer, process control and mathematical model development.
A high proficiency in mathematics, preferably related to models.
An understanding of bioprocessing and cell culture.
A record of high-quality research as evidenced by publications in leading journals and at conferences commensurate with opportunity.
Ability to perform independent research with a commitment to interdisciplinary research.
Ability to work with industry partners to achieve applied outcomes and to work with others across the sector to achieve industry impact and sector transformation.
Benefits
Salary packaging
Subsidised health and wellbeing services
Fitness and cultural clubs
Myki discounts
25% discount on graduate courses for staff and their immediate families
Generous leave provisions
Notes
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position; current valid work rights for Australia are required.
RMIT UniversityBundoora campus, MelbourneSimilar Jobs
Closing: 19-Sep-2024
Expired
Job Summary
Dates
Opening Date: 05-Sep-2024
Closing Date: 19-Sep-2024
Location
Bundoora campus, Melbourne
Salary
Salary HEW 6 + 17% Superannuation and Flexible Working Arrangements
Responsibilities
Overseeing daily operational activities in the Food and Process Chemistry laboratories and other STEM spaces when needed.
Development and implementation of documentation such as SOPs, SWIs, and equipment registers.
Providing technical advice and training to users.
Collaborating with the Technical Coordinator to create induction and training materials.
Managing infrastructure and ensuring compliance with safety standards and legislative requirements.
Actively contributing to continuous improvement initiatives.
Requirements
Experience and knowledge in the routine operation, maintenance, and training of various pilot scale equipment or instruments, including Membrane filtration, freeze dryer, and UHT processing.
Proven knowledge and experience working within Food Science, Chemical Engineering laboratories/workspaces, Research or industry environments.
Proven laboratory manufacturing operations and maintenance experience, preferably in a teaching/research/industry environment.
Demonstrated understanding of current OH&S legislation with knowledge of other field or industry regulations or standards related to the field.
Proven initiative and problem-solving skills, highly organised, and the ability to work autonomously and in a team.
Demonstrated experience and understanding of working in accordance to the RMIT value statements or similar frameworks in other organisations.
A commitment to RMIT’s policies of supporting a diverse workplace along with zero tolerance towards harassment, bullying or discrimination in any form.
Benefits
Flexible Working Arrangements
Professional development opportunities
Supportive work environment
Notes
Appointment to this position is subject to passing a Working with Children and National Police Check.
The University of MelbourneParkville, Victoria, 3010, AustraliaSimilar Jobs
Closing: 23-Sep-2024
Expired
Job Summary
Dates
Opening Date: 09-Sep-2024
Closing Date: 23-Sep-2024
Location
Parkville, Victoria, 3010, Australia
Salary
UOM 8 – $119,742 – $129,607 p.a. plus 17% super
Responsibilities
Raise awareness of IT services & provide consultancy for complex technical needs.
Collaborate closely with Business Analysts & Solution Architects to shape and implement tailored IT solutions.
Actively collaborate with all University IT teams to build strong working relationships and gain a deep understanding of the services they offer.
Take ownership of understanding client needs, gathering data, conducting analysis, and guiding delivery teams to resolve issues.
Keep a comprehensive and deep understanding of the University’s IT services, technology strategies, and roadmaps.
Requirements
Relevant tertiary qualifications in information systems, computer science or engineering to at least Bachelor level, or a combination of at least 10 years’ equivalent mix of education and relevant experience.
A wide range of knowledge and experience of IT technologies and trends, including virtualization, networks, storage, hardware, and security.
Proven experience in managing large-scale, cross-organisational initiatives involving multiple stakeholders in complex technical environments.
A proven ability to apply an analytical approach to problem solving.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 11-Oct-2024
Expired
Job Summary
Dates
Opening Date: 30-Aug-2024
Closing Date: 11-Oct-2024
Location
Parkville, Victoria, Australia
Salary
Level A – $83,468- $113,262 p.a. (PhD entry Level A.6 - $105,518 p.a.) plus 17% super
Responsibilities
Independently planning and carrying out research on the research project and working towards completion of the aims of the project, including mathematical modelling and some experimental work.
Developing effective timelines and milestones based on goals of the research program.
Liaising effectively with collaborators and a variety of internal and external stakeholders to foster collaborative partnerships and working with teams to achieve joint outputs and outcomes.
Preparing and publishing research outcomes in conferences and journals and other scholarly outputs to a high academic standard in accordance with the research expectations of the University of Melbourne.
Contributing to the research group and assisting in co-supervision of PhD and masters project students.
Requirements
A postgraduate research degree at PhD level (or near completion) or Higher Education qualification in a field relevant to the position described above, specifically in chemical or biochemical engineering, mathematical process modelling or bioreactor modelling for mammalian cell culture.
A sound understanding of the fundamentals of engineering including fluid flow, heat and mass transfer, process control and mathematical model development.
A high proficiency in mathematics, preferably related to models.
An understanding of bioprocessing and cell culture.
A record of high-quality research as evidenced by publications in leading journals and at conferences commensurate with opportunity.
Ability to perform independent research with a commitment to interdisciplinary research.
Ability to work with industry partners to achieve applied outcomes and to work with others across the sector to achieve industry impact and sector transformation.
Benefits
Salary packaging
Subsidised health and wellbeing services
Fitness and cultural clubs
Myki discounts
25% discount on graduate courses for staff and their immediate families
Generous leave provisions
Notes
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position; current valid work rights for Australia are required.
The University of MelbourneParkville, Victoria, 3010, AustraliaSimilar Jobs
Closing: 20-Sep-2024
Expired
Job Summary
Dates
Opening Date: 06-Sep-2024
Closing Date: 20-Sep-2024
Location
Parkville, Victoria, 3010, Australia
Salary
UOM 6 – $96,459 – $104,413 p.a. plus 17% super
Responsibilities
Manage tickets efficiently and accurately for all jobs assigned to you and your domain(s), including initial diagnosis, classification, prioritisation, and resolution of all support tickets encountered.
Provide prompt support to staff, students, and external stakeholders across various channels (e.g., phone, portal, webchat, in person) for incidents or requests assigned by a Service Delivery Senior Consultant.
Assist with peak period activities and major incidents across the division to ensure Business Services meets operational obligations and agreed service levels, regardless of circumstances.
Requirements
Undergraduate qualifications in a relevant discipline or an equivalent combination of education and relevant experience.
A background in Service Centre or Support within Higher Education including HR and Finance: Financial Management Enquiries, HR People Management Enquiries, HR Business Systems (ERP) Support.
Industry-based Service Centre training (e.g., HDI, HDAA) or relevant experience, with a proven ability to deliver solutions within your nominated Cluster, prioritising customer experience in all actions.
Experience in Network/Telephony: Provide support for the physical network as well as local and mobile telephony systems at the University.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of MelbourneParkville, Victoria, 3010, AustraliaSimilar Jobs
Closing: 23-Sep-2024
Expired
Job Summary
Dates
Opening Date: 09-Sep-2024
Closing Date: 23-Sep-2024
Location
Parkville, Victoria, 3010, Australia
Salary
UOM 8 – $119,742 – $129,607 p.a. plus 17% super
Responsibilities
Raise awareness of IT services & provide consultancy for complex technical needs.
Collaborate closely with Business Analysts & Solution Architects to shape and implement tailored IT solutions.
Actively collaborate with all University IT teams to build strong working relationships and gain a deep understanding of the services they offer.
Take ownership of understanding client needs, gathering data, conducting analysis, and guiding delivery teams to resolve issues.
Keep a comprehensive and deep understanding of the University’s IT services, technology strategies, and roadmaps.
Requirements
Relevant tertiary qualifications in information systems, computer science or engineering to at least Bachelor level, or a combination of at least 10 years’ equivalent mix of education and relevant experience.
A wide range of knowledge and experience of IT technologies and trends, including virtualization, networks, storage, hardware, and security.
Proven experience in managing large-scale, cross-organisational initiatives involving multiple stakeholders in complex technical environments.
A proven ability to apply an analytical approach to problem solving.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of QueenslandSt Lucia CampusSimilar Jobs
Closing: 10-Oct-2024
Expired
Job Summary
Dates
Opening Date: 11-Sep-2024
Closing Date: 10-Oct-2024
Location
St Lucia Campus
Salary
Base salary will be in the range $78,871.35 - $105,004.02 + 17% Superannuation (Academic Level A)
Responsibilities
Develop a research program focused on exploring the environmental, social, and economic impacts of electrochemical CO2 conversion on process operation, facility integration, and net-zero emissions pathways.
Produce quality research outputs by publishing or exhibiting in high-quality outlets, following discipline norms.
Participate in applications for competitive research funding to support projects and activities.
Collaborate with colleagues in developing joint research projects and funding applications.
Contribute to knowledge transfer and commercialization of UQ intellectual property through translation to research end users.
Contribute to the supervision of Honours and Higher Degree by Research students, ensuring personal effectiveness in supervision and researcher development.
Manage research support staff effectively throughout the employee lifecycle, in accordance with University policy and procedures.
Address conflicts and grievances promptly, following University policies and procedures.
Demonstrate citizenship behaviours aligned with UQ values, showing leadership through collaboration and active participation in key activities for the Centre of Excellence and School of Chemical Engineering.
Provide support to academic positions and unit operations during team members' absences and contribute to internal service roles, decision-making, and relevant committees.
Collaborate in external service activities and begin developing partnerships with industry, government, professional bodies, and the wider community.
Achieve teaching quality as indicated by approved surveys and outcomes for students and improve or innovate where appropriate in response to feedback.
Requirements
Completion or near completion of a PhD in chemical engineering, electrochemistry, or industrial ecology.
Some demonstrated experience of life-cycle analysis, technoeconomic analysis and/or systems dynamics strongly encouraged.
Strong ability to conduct novel research with limited supervision.
An emerging profile in research in electrochemistry, CO2 utilisation, or green energy-related discipline.
Evidence of publications in Q1 refereed journals and presenting at conferences.
Evidence of successful participation in collaborations, including international and/or industry collaborations.
Some experience in meaningful internal service roles and contributions towards external activities.
Benefits
Access to world-class facilities and equipment.
Grant writing support and greater research funding opportunities.
Up to 26 weeks of paid parental leave.
17.5% annual leave loading.
Flexible working arrangements including hybrid on site/WFH options and flexible start/finish times.
Genuine career progression opportunities via the academic promotions process.
Notes
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, etc.
Visa sponsorship may be available for this appointment.
Relocation support package available for candidates moving from interstate or overseas.
The University of QueenslandSt Lucia CampusSimilar Jobs
Closing: 10-Oct-2024
Expired
Job Summary
Dates
Opening Date: 12-Sep-2024
Closing Date: 10-Oct-2024
Location
St Lucia Campus
Salary
Base salary will be in the range $78,871.35 - $105,004.02 + 17% Superannuation (Academic Level A)
Responsibilities
Develop a research program focused on exploring the environmental, social, and economic impacts of electrochemical CO2 conversion on process operation, facility integration, and net-zero emissions pathways.
Produce quality research outputs by publishing or exhibiting in high-quality outlets, following discipline norms.
Participate in applications for competitive research funding to support projects and activities.
Collaborate with colleagues in developing joint research projects and funding applications.
Contribute to knowledge transfer and commercialization of UQ intellectual property through translation to research end users.
Contribute to the supervision of Honours and Higher Degree by Research students, ensuring personal effectiveness in supervision and researcher development.
Manage research support staff effectively throughout the employee lifecycle, in accordance with University policy and procedures.
Address conflicts and grievances promptly, following University policies and procedures.
Demonstrate citizenship behaviours aligned with UQ values, showing leadership through collaboration and active participation in key activities for the Centre of Excellence and School of Chemical Engineering.
Provide support to academic positions and unit operations during team members' absences and contribute to internal service roles, decision-making, and relevant committees.
Collaborate in external service activities and begin developing partnerships with industry, government, professional bodies, and the wider community.
Where undergraduate teaching is undertaken achieve teaching quality as indicated by approved surveys and outcomes for students and improve or innovate where appropriate in response to feedback.
Requirements
Completion or near completion of a PhD in chemical engineering, electrochemistry, or industrial ecology.
Some demonstrated experience of life-cycle analysis, technoeconomic analysis and/or systems dynamics strongly encouraged.
Strong ability to conduct novel research with limited supervision.
An emerging profile in research in electrochemistry, CO2 utilisation, or green energy-related discipline.
Evidence of publications in Q1 refereed journals and presenting at conferences.
Evidence of successful participation in collaborations, including international and/or industry collaborations.
Some experience in meaningful internal service roles and contributions towards external activities.
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check.
Benefits
Access to world-class facilities and equipment.
Grant writing support and greater research funding opportunities.
Up to 26 weeks of paid parental leave.
17.5% annual leave loading.
Flexible working arrangements including hybrid on site/WFH options and flexible start/finish times.
Genuine career progression opportunities via the academic promotions process.
Notes
Visa sponsorship may be available for this appointment.
Relocation support package available for those relocating from interstate or overseas.
Competitive VND salary (plus allowances) starting from VND33,014,000 depending on proven track record in meeting all the key selection criteria. 13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check.
Responsibilities
Lead in ideating and implementing strategies to enhance connections between RMIT and alumni.
Enable graduates' personal and professional development through job opportunities, mentoring, and networking.
Incubate opportunities for alumni to contribute to RMIT’s teaching and learning quality.
Coordinate internal and external stakeholders with alumni-related requests.
Support planning and delivering alumni engagement activities, including events and workshops.
Develop and deliver alumni engagement activities at various locations as required.
Support the development of Alumni chapters in Hanoi and other cities.
Coordinate strategic communications to alumni across various channels.
Act as a key local contact for alumni inquiries and communications.
Ensure consistent communication of national and global alumni policy among stakeholders.
Manage logistics and administration related to alumni cards and other tasks.
Identify and engage with active or high-profile alumni and potential industry partners.
Develop and strengthen internal and external relationships through effective customer service.
Support Industry Relations in organizing and promoting careers and industry events.
Ensure accuracy of the Vietnam Alumni database and update it proactively.
Collaborate with the Data Coordinator to update alumni engagement on the database.
Report on alumni statistics as required.
Requirements
A minimum of 2 years’ experience in marketing, community building, customer service, or customer relations.
Proven ability in managing and hosting strategic events targeted to client needs.
Well-developed interpersonal and networking skills, including negotiation and cross-cultural communication.
Experience in database management for CRM and prospect profiling.
Knowledge of Microsoft Word, Excel, PowerPoint, and digital platforms like Mailchimp and Facebook manager is a plus.
Experience in monitoring campaigns on social networks and working with educational alumni groups is preferred.
High level communication skills in both English and Vietnamese.
Planning, organizational, and problem-solving skills with timely task coordination.
Ability to work independently and as part of a team.
Commitment to continuous improvement.
Public speaking/presentation skills are an advantage.
Ability to display appropriate behaviors in line with RMIT's Behavioral Capability Framework.
Benefits
13th month Tet bonus
Private medical insurance for you and your dependents
Annual health check
Generous annual leave, career leave, and public holidays
Professional development and career advancement
Access to state-of-the-art facilities and resources
Vibrant and diverse campus life.
Notes
Bachelor’s degree in a relevant discipline is mandatory.
Preferred: University study at an international university or where English was the language of instruction.
Minimum English proficiency requirement: IELTS (General) score of at least 6.0 or equivalent.