The University of New South Wales (UNSW Sydney)Kensington, NSW, Sydney, NSW
Closing date:
08-Sep-2024
Expired
Dates
Opening Date: 23-Aug-2024
Closing Date: 08-Sep-2024
Location
Kensington, NSW, Sydney, NSW
Salary
Senior appointment- Competitive total package
Responsibilities
Leading the development, delivery and management of key change programs, designing strategies and communications, ensuring employee needs are at the forefront.
Initial focus on leading wage compliance and HR compliance tools programs, developing comprehensive change management strategy and roadmaps and overseeing business readiness.
Developing a holistic high quality HCD Change Management Strategy for HR needs: strong stakeholder management, forward thinking risk mitigation/management, training, and successful change execution delivery.
Identifying and mitigating potential challenges, risks, and resistance points related to project implementation.
Becoming a trusted partner across change matters, supporting senior leaders in project sponsor roles and provide strategic advice and support across the HR space to support of the transition to business-as-usual operations.
Requirements
A relevant tertiary qualification in HR, or related field with subsequent extensive relevant experience or equivalent level of knowledge gained through any combination of education, training and/or experience.
Extensive experience as a Change Manager using Human Centred Design or in a similar change management role.
Strong understanding of change management methodologies, tools, and best practices.
Excellent communication, interpersonal, and presentation skills.
Ability to influence and engage stakeholders at all levels of the organisation.
Exceptional problem-solving and analytical skills.
A solid understanding of how people go through a change and the change process.
Ability to build and maintain positive relationships with colleagues, partners and stakeholders both internal and external.
Demonstrated ability to work both autonomously and collaboratively across multi-function teams.
Benefits
Flexible Working Options (work from home, flexible hours etc)
Additional 3 days leave during December festive period.
Career development opportunities
Up to 50% discount on UNSW courses
Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
Discounts and entitlements (retail, education, fitness passport)
Notes
Sponsorship is not available for this role, valid Australian working rights are required on application.
For further information on the role & responsibilities, please refer to the position description.
The University of AdelaideAdelaide, South Australia, 5005 Australia
Closing date:
19-Sep-2024
Expired
Dates
Opening Date: 12-Sep-2024
Closing Date: 19-Sep-2024
Location
Adelaide, South Australia, 5005 Australia
Salary
(HE09) $128,217 to $137,173 per annum plus an employer contribution of 17% superannuation applies.
Responsibilities
Leading the business and operational administration of the ARC Training Centre based in the School of PCES.
Managing the budget and meeting ARC reporting requirements.
Managing relationships with the Australian Research Council, partner organisations, and research partners.
Managing the placement of PhD students within partner organisations.
Coordinating student training and research activities and their completion across the Centre with communication with CIs, postdoctoral researchers, and industry partners.
Managing research key performance indicators for research projects and milestones.
Increasing the scientific and public profile and research reputation of the Centre by organising presentations, seminars, workshops, hosting international scholars, and other relevant activities including outreach activities.
Requirements
Previous knowledge and/or experience working in or with ARC ITTCs.
Demonstrated ability to effectively lead a team, deliver an organisational vision, and manage individuals’ and teams’ performances.
Proven record of establishing and maintaining productive working relationships with internal and external stakeholders at all levels of the organisation and across different sectors.
Aptitude for strategic thinking, translating strategies and priorities into goals, and leading change, ideally in a research setting.
Experience in commercialising and managing Intellectual Property (background and new) across multiple partners and projects.
Benefits
Salary packaging
Flexible work arrangements
High-quality professional development programs and activities
On-campus health clinic, gym, and other fitness facilities.
Notes
The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
For a confidential discussion regarding this position, contact Prof Glenn Solomon at +61 477 968 400 or glenn.solomon@adelaide.edu.au.
Level 8, $111,613- $126,406 p.a. pro rata, plus up to 17% employer superannuation
Responsibilities
Lead the development and implementation of the Centre’s annual work plan against the University’s Operating Plan, Research Plan and Strategic Plan and implement effective reporting and evaluation methods to demonstrate successful outcomes of key initiatives that are reportable within the University’s planning framework.
Identify and support opportunities for the Centre to participate in high-level national and international First Nations and transcultural policy dialogues, initiatives and forums, relevant to the Centre’s core research themes.
Conceptualise, develop, and lead new initiatives working collaboratively with other UniSC research institute and centre staff to contribute to the achievement of actions, initiatives, and targets in accordance with the Centre’s Action Plan and UniSC’s Operating Plan, Research Plan, and Strategic Plan.
Oversee all aspects of the Centre’s governance, management, and operations including the Centre’s annual work plan, risk register, quarterly KPI reports, and annual performance reporting.
Support the Centre’s research program by assisting project leaders with pre and post-award grant policy and protocol compliance, and problem resolution.
Requirements
A relevant postgraduate qualification aligned to the core Centres’ fields of research, or progress towards postgraduate qualifications, and extensive relevant experience; or an equivalent combination of relevant knowledge, training, and experience. Prior experience with First Nations and transcultural (migrant, refugee, and culturally diverse) communities in Australia and internationally will be highly regarded.
Experience managing a research group, research program or equivalent within the higher education sector with a demonstrated capacity to provide strategic support and advice requiring integration of a range of university policies and external requirements, and an ability to achieve objectives whilst operating within complex organisational structures.
Significant research project management and project administration experience, including experience in interpreting project contracts and designing project management processes in line with requirements.
Comprehensive knowledge and understanding of governance protocols, and regulatory, legislative and compliance requirements related to research.
Benefits
Modern teaching & research facilities.
Professional development and career pathway opportunities.
Flexible work arrangements & generous leave options.
Base salary range: $139,928 p.a. (pro-rata) plus 11.5 % superannuation.
Responsibilities
Lead the programming and administrative elements of the Centre’s activities.
Coordinate and manage multiple related programs.
Convene events, travel delegations, and collaborative activities to promote dialogue and knowledge exchange with key stakeholders.
Requirements
A relevant tertiary qualification or demonstrated equivalent competency.
Extensive experience in staff management within the international affairs sector, with a strong working knowledge of government operations and diplomacy in the Indo-Pacific region.
Proven ability to plan, manage and deliver interconnected programs and projects on time and within budget.
Excellent initiative and problem-solving capabilities, with the demonstrated record of adapting to change and recommending improvement strategies.
Strong leadership and organisational skills, with the ability to manage priorities and meet deadlines.
Benefits
Flexible working options considered.
26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
4 weeks annual leave with the option to purchase more.
13 weeks long service leave after seven years.
Salary packaging options.
17% superannuation, with the option to reduce to the minimum super guarantee.
25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
Incremental progression based on 12 months continuous service.
Notes
This position is only open to applicants with relevant rights to work in Australia.
To learn more about this opportunity, please contact Katherine Cresey at Katherine.c.cresey@perthusasia.edu.au.
The University of MelbourneParkville, Victoria, 3010, Australia
Closing date:
16-Sep-2024
Expired
Dates
Opening Date: 30-Aug-2024
Closing Date: 16-Sep-2024
Location
Parkville, Victoria, 3010, Australia
Salary
UOM 9 – $139,693 – $145,339 p.a. plus 17% super
Responsibilities
Define problem spaces, target outcomes, and backlog structure for specific initiatives.
Facilitate ongoing refinement, prioritisation, and replenishment of the project backlog based on business value or prioritisation frameworks.
Create reports and presentations to effectively communicate and support initiative objectives.
Ensure the delivery team focuses on high-value work to maximise stakeholder benefits.
Requirements
Experience in software delivery within a large, complex organisation as a Product Owner or similar role, successfully using iterative/agile frameworks and practices to expedite value delivery.
Qualifications with relevant experience or an equivalent combination of relevant significant experience and/or education and training.
Experience in developing Product roadmaps and managing Product backlogs with clear, value-driven requirements reflecting stakeholder needs.
Experience with human centred design approaches to product design & delivery.
Strong communication and presentation skills with a proven ability to manage diverse stakeholder groups and advocate for business value in prioritisation.
Experience delivering in Salesforce technologies would be highly desired.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of MelbourneParkville, Victoria, Australia
Closing date:
16-Sep-2024
Expired
Dates
Opening Date: 30-Aug-2024
Closing Date: 16-Sep-2024
Location
Parkville, Victoria, Australia
Salary
UOM 9 – $139,693 – $145,339 p.a. plus 17% super
Responsibilities
Define problem spaces, target outcomes, and backlog structure for specific initiatives.
Facilitate ongoing refinement, prioritisation, and replenishment of the project backlog based on business value or prioritisation frameworks.
Create reports and presentations to effectively communicate and support initiative objectives.
Ensure the delivery team focuses on high-value work to maximise stakeholder benefits.
Requirements
Experience in software delivery within a large, complex organisation as a Product Owner or similar role, successfully using iterative/agile frameworks and practices to expedite value delivery.
Qualifications with relevant experience or an equivalent combination of relevant significant experience and/or education and training.
Experience in developing Product roadmaps and managing Product backlogs with clear, value-driven requirements reflecting stakeholder needs.
Experience with human centred design approaches to product design & delivery.
Strong communication and presentation skills with a proven ability to manage diverse stakeholder groups and advocate for business value in prioritisation.
Experience delivering in Salesforce technologies would be highly desired.
Benefits
Generous leave provisions.
Salary packaging.
Health and well-being services.
Discounts on graduate courses.
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Base salary will be in the range $98,582 - $107,349 + 17% Superannuation (HEW Level 7)
Responsibilities
Managing the Centre's budget and financial processes.
Advising on policy changes and their impact.
Coordinating submissions (such as research grants and tenders) to external agencies and facilitating agreements with external partners.
Assisting with change management processes, especially related to creating a new Faculty of Health, Medicine, and Behavioural Sciences.
Coordinating IT, space allocation, and infrastructure services.
Supervising professional staff, as well as handling human resource tasks such as recruitment, appointments, leave reporting, and performance processes.
Representing the Centre in internal forums and committees.
Requirements
Completion of an undergraduate degree with at least four years subsequent relevant experience in academic and office administrative fields; or an equivalent combination of relevant experience and/or education/training.
Accomplished interpersonal skills including a demonstrated ability to liaise and consult, sensitively negotiate issues, and manage change.
Demonstrated verbal and written communication skills and the ability to draft policy documents, briefings and reports and communicate effectively with staff at all levels.
Demonstrated organisational and time management skills and a proven ability to prioritise, maintain flexibility, manage multiple and diverse tasks effectively and to work to constant deadlines whilst maintaining consistently high standards.
Proven ability to contribute to administrative systems, budget formulation and review, operational planning and implementing programs, policy, procedures, and processes to increase the operational efficiency and effectiveness of an organisational unit.
Ability to contribute to the formulation and development of financial procedures and financial reports to meet changing needs, while remaining cognisant of wider University and legislative requirements.
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
Salary packaging options
Notes
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia.
For more information about this opportunity, please contact Professor Trevor Russell (Centre Director) at t.russell@uq.edu.au.
For application queries, please contact the Talent Acquisition team via our new email address, talent@uq.edu.au, stating the job requisition ID in the subject line.
All applicants must upload the following documents in order for your application to be considered: Resume, Cover letter.
HEW 7 $101,858 - $112,156 + 17% Superannuation (pro rata, part time)
Responsibilities
Coordinate the development, delivery and scheduling of outbound call centre campaigns and programs which provide targeted support for students at risk of disengaging and potentially failing units and dropping out.
Foster an effective, positive team environment and to build and maintain strong working relationships with stakeholders including staff, students and community providing timely information to facilitate an effective and collaborative approach to the development of events, programs and activities.
Ensure that communications to students developed for campaigns are aligned to the unified communications policy, working with the relevant teams to develop, review and update communications (including call scripts, SMS and emails).
Manage a team of casual staff members and take responsibility for recruitment and onboarding.
Conduct silent monitoring of direct reports campaign calls and emails to provide subsequent training, where needed, to improve service quality and first contact resolution rates.
Distil the core issues from complex information, and ensure accurate and timely updating of data collection, draws accurate conclusions and condense complex information and next steps into simple concise terms that others can understand, including routine and ad hoc reports.
Requirements
A Degree with substantial subsequent relevant experience; or
Extensive experience and management expertise in technical or administrative fields; or
An equivalent combination of relevant experience and/or education/training.
Relevant experience in leading and motivating a team, preferably in customer service.
Evidence of experience in, and commitment to provision of a positive student or customer experience.
Demonstrated experience working in an outbound call centre.
Demonstrated experience working in a higher education environment and understanding of effective transition strategies.
Benefits
Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
Flexible working arrangements to help manage work-life balance.
Ongoing learning and development opportunities to grow your career.
An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
This position may require the incumbent to occasionally work outside business hours.
This position requires the incumbent to hold a current Working with Children Check.
Total remuneration range $149,914 pa to $158,607 pa (includes salary range of $126,670 pa to $134,016 pa, employer super contributions up to 17% and annual leave loading)
Responsibilities
Provide high level operational, communication and project management to ensure the strategic goals of the ACDC Virtual National Centre are delivered effectively.
Collaborate with ACDC Project Partners, the CRDC, DAF and other stakeholders to implement comprehensive communication and engagement plans.
Establish the ACDC Virtual National Centre and oversee the contract management process to bring all relevant partners on board.
Ensure that the ACDC strategic objectives and KPI’s are met throughout the program’s life.
Lead, manage and report on the ACDC Strategic Plan to ensure successful governance and financial management of the $13 million investment by the CRDC.
Lead the development and execution of strategic stakeholder and communication management plans and create high quality content for various channels.
Requirements
Relevant postgraduate qualification with extensive experience and expertise in a professional services or communications field, or an equivalent combination of relevant experience and/or education/training.
Demonstrated connections in the agricultural industry (preferably cotton) and experience translating research outcomes into practice.
Ability to organise and manage a wide variety of complex tasks and projects to meet conflicting priorities and achieve high quality strategic outcomes.
Experience in preparing reports, plans, policies, briefing papers and other complex documentation to provide recommendations and advice to key stakeholders.
Benefits
Employer super contributions up to 17%
Annual leave loading
Notes
To be considered for this position, you will need to have the right to work in Australia.
For further information about this role, please contact Associate Professor Sambasivam Periyannan, Associate Professor (Crop Molecular Genetics) and Director (ACDC Virtual National Centre), via +61 7 4631 1502 or Sambasivam.Periyannan@unisq.edu.au.
The University of QueenslandHerston Campus, STARS Building
Closing date:
15-Sep-2024
Expired
Dates
Opening Date: 14-Sep-2024
Closing Date: 15-Sep-2024
Location
Herston Campus, STARS Building
Salary
Base salary will be in the range $78,944 - $87,750 + 17% Superannuation (HEW Level 5)
Responsibilities
Maintaining calendars, providing diary management support to the Centre Director, and functioning as the initial point of contact for enquiries
Liaising with internal and external stakeholders and drafting correspondence for stakeholder review
Providing high-level support to committees and meetings
Organising financials and bookings, e.g. managing reimbursements, assisting with travel coordination and arranging office supplies
Requirements
A degree or diploma with subsequent relevant experience or secretarial administrative experience or an equivalent combination of relevant experience and/or education training.
Demonstrated skills in providing a high level of customer service, including effective interpersonal skills.
Demonstrated high level of proficiency in the Microsoft Office suite (Word, Excel, PowerPoint and Outlook)
Effective organisational, time management, and problem-solving skills.
Experience working as a team member in a busy environment.
Working knowledge of University administrative systems, policies and procedures or the capacity to rapidly acquire this knowledge.
Access to flexible working arrangements including hybrid working options, flexible start/finish times
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
Salary packaging options
Notes
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia and mandatory immunisations.
All applicants must upload a cover letter summarising how their background aligns to the ‘About You’ section and a resume.
The University of Western AustraliaCrawley, Perth, Australia
Closing date:
29-Sep-2024
Expired
Dates
Opening Date: 16-Sep-2024
Closing Date: 29-Sep-2024
Location
Crawley, Perth, Australia
Salary
Base salary range: $112,114 – $122,544 p.a. (pro-rata) plus 11.5% superannuation.
Responsibilities
Lead the Centre’s communication and stakeholder engagement strategy to align with its objectives and oversee the Communications team.
Manage the Centre’s brand and build strong relationships with key stakeholders while promoting Centre activities.
Drive brand awareness and ensure marketing and promotional efforts support the Centre’s business plan.
Requirements
Relevant tertiary qualification or demonstrated equivalent experience in communications management.
Proven experience in developing and executing communication strategies across a wide range of communication channels and audiences.
Proven track record of successfully managing communication teams.
Excellent analytical, written, verbal and superior presentation skills for multiple audiences.
Proficiency in a range of tools and platforms that support the delivery of communications activities including CRM software, website hosting and analytics, EDM’s, social media and paid advertising.
Demonstrated experience communicating across a broad range of high-profile stakeholders including government officials and industry leaders.
Benefits
Flexible working options considered.
26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
4 weeks annual leave with the option to purchase more.
13 weeks long service leave after seven years.
Salary packaging options.
17% superannuation, with the option to reduce to the minimum super guarantee.
25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
Incremental progression based on 12 months continuous service.
Notes
This position is only open to applicants with relevant rights to work in Australia.
The University of MelbourneParkville, Victoria, 3010, Australia
Closing date:
13-Sep-2024
Expired
Dates
Opening Date: 30-Aug-2024
Closing Date: 13-Sep-2024
Location
Parkville, Victoria, 3010, Australia
Salary
UOM 9 – $139,693 – $145,339 p.a. plus 17% super
Responsibilities
Lead and oversee the testing, design, maintenance, and operation of Network Services.
Provide leadership and technical expertise to team members, clients, and University departments, particularly supporting project managers and teams during design, testing, and build phases.
Negotiate and collaborate with suppliers, service providers, system integrators, and business and technical teams to deliver high-quality services and solutions.
Requirements
Tertiary qualifications in a relevant discipline, or an equivalent blend of education and experience.
Industry certifications, such as Cisco or Palo Alto certification.
Experience in Network Automation (e.g. Terraform, Ansible, Python).
Experience in managing VXLAN Spine-Leaf Data Centre environments.
Experience in managing and maintaining large scale Routing & Switching and MPLS infrastructure within complex environments.
Knowledge on Virtual Networking (e.g. VMware NSX-T), Linux and Layer 7 would be advantageous.
Benefits
Generous leave provisions.
Salary packaging.
Health and well-being services.
Discounts on graduate courses.
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of New South Wales (UNSW Sydney)UNSW Kensington Campus, Sydney, NSW
Closing date:
01-Oct-2024
Dates
Opening Date: 17-Sep-2024
Closing Date: 01-Oct-2024
Location
UNSW Kensington Campus, Sydney, NSW
Salary
Starting Salary $143007 plus generous superannuation and leave loading
Responsibilities
Develop a fit for purpose change communications approaches appropriate to the complexity of the proposed changes.
Lead the change communications process through its entire lifecycle, including continuous assessment of the effectiveness of the plan and identification of alternative approaches.
Initiate and facilitate stakeholder engagement, to ensure the voice of the customer is heard and implemented into the product design.
Develop and deliver a tailored communications and engagement strategy with a strong organisational change element to support successful adoption of Innovation culture and enabling technology.
Plan, develop, and implement communications to inform and support impacted stakeholders and customers.
Consult and work collaboratively with key stakeholders and utilise subject matter expertise to develop and deliver communications deliverables.
Collaborate with a wide range of stakeholders, including divisional and faculty leadership teams and corporate communications team.
Utilise an effective mix of traditional and digital communications mediums, tailoring to impacted stakeholders’ preferences where required.
Provide support to the implementation of a mindset and culture plan, along with corresponding capability uplift, fostering a culture of innovation, customer centricity, and collaboration.
Supporting a culture of innovation by role modelling experimentation and innovative change approaches, techniques and mindset.
Produce high-quality communications deliverables and ensure change execution activities are delivered within set timeframes.
Coach and influence leaders to become great communicators to effectively engage their people through the implementation of change.
Actively seek feedback to help measure the effectiveness of stakeholder engagement and communications activities.
Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
Ensure hazards and risks psychosocial and physical are identified and controlled for tasks, projects, and activities that pose a health and safety risk within your area of responsibility.
Requirements
Tertiary qualification with extensive experience in change communication management to support organisation change and technology related roles.
Keen desire to learn and experiment with emerging technologies and interest in the culture of innovation.
Excellent written and verbal communication skills with a high level of attention to detail for deliverables produced across a range of different communication channels such as Microsoft Viva Engage, MS Teams, and email newsletters.
Some exposure to human centred change and/or organisational development would be an advantage.
Demonstrated experience in distilling complex information into simple messages with the ability to tailor content for a variety of audiences.
Ability to function effectively and independently with the capacity to take responsibility, exercise judgement and proactively address and resolve problems as they arise.
Ability to work in a highly adaptable and consultative manner, working in a collaborative way to deliver the best outcomes.
Excellent time management and organisational skills with the ability to navigate through competing deadlines.
An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.
Benefits
Flexible hybrid working
Additional 3 days of leave over the Christmas Period
Access to lifelong learning and career development
Progressive HR practices
Discounts and entitlements
Notes
The University reserves the right not to proceed with any appointment.
Full-time equivalent base salary will be in the range $78,944.40 - $87,750.37 + 17% Superannuation (HEW Level 5)
Responsibilities
Provides comprehensive administrative support, including office coordination, calendar management, and document preparation.
Functions as the first point of contact for inquiries, interpreting and applying policies and procedures.
Liaises with internal and external stakeholders to maintain relationships and support operational outcomes.
Manages financial tasks, including reimbursements, expense tracking, and processing office correspondence.
Supports meetings and events by coordinating logistics, managing RSVPs, taking minutes, and handling travel arrangements.
Assists in data management, reporting, and the continual improvement of systems and processes within the office.
Requirements
Degree or diploma with relevant experience, or equivalent combination of education and experience in secretarial or administrative roles.
Excellent interpersonal skills, with the ability to communicate effectively, manage sensitive and confidential matters, negotiate outcomes, and collaborate with diverse teams and stakeholders.
Strong organizational skills, with a proven ability to work independently, prioritize tasks, meet deadlines, and maintain high accuracy and attention to detail.
Highly developed verbal and written communication skills.
Advanced computer proficiency and digital literacy, including expertise in Microsoft Office, databases, websites, and social media platforms.
Demonstrated ability to work collaboratively and flexibly within a small team, with a strong commitment to delivering exceptional customer service.
Familiarity with university administrative systems, policies, and procedures, or the ability to quickly acquire this knowledge.
Access to flexible working arrangements including hybrid on site/WFH options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
The University of MelbourneParkville, Victoria, 3010, Australia
Closing date:
20-Sep-2024
Expired
Dates
Opening Date: 06-Sep-2024
Closing Date: 20-Sep-2024
Location
Parkville, Victoria, 3010, Australia
Salary
UOM 6 – $96,459 – $104,413 p.a. plus 17% super
Responsibilities
Manage tickets efficiently and accurately for all jobs assigned to you and your domain(s), including initial diagnosis, classification, prioritisation, and resolution of all support tickets encountered.
Provide prompt support to staff, students, and external stakeholders across various channels (e.g., phone, portal, webchat, in person) for incidents or requests assigned by a Service Delivery Senior Consultant.
Assist with peak period activities and major incidents across the division to ensure Business Services meets operational obligations and agreed service levels, regardless of circumstances.
Requirements
Undergraduate qualifications in a relevant discipline or an equivalent combination of education and relevant experience.
A background in Service Centre or Support within Higher Education including HR and Finance: Financial Management Enquiries, HR People Management Enquiries, HR Business Systems (ERP) Support.
Industry-based Service Centre training (e.g., HDI, HDAA) or relevant experience, with a proven ability to deliver solutions within your nominated Cluster, prioritising customer experience in all actions.
Experience in Network/Telephony: Provide support for the physical network as well as local and mobile telephony systems at the University.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Base salary will be in the range $89,861.38 - $96,402.32 + 17% Superannuation
Responsibilities
Develop and deliver an annual communication strategy for the Centre, ensuring effective engagement with internal and external stakeholders.
Create innovative content for the Centre’s communication channels, for example, press releases, blog posts, infographics, flyers, brochures, and the Centre’s Annual Report.
Manage the Centre’s website and be responsible for uploading and curating all website content.
Liaise with external web developers on new features for the Centre website and resolve any issues that may arise.
Produce, script, film and edit videos showcasing Centre events, training opportunities, and research outputs.
Establish Centre social media channels (e.g. Twitter, LinkedIn, Instagram etc.), and create engaging campaigns that showcase Centre activities and opportunities of interest from the plant and animal breeding community.
Design and circulate a monthly Centre newsletter to internal and external stakeholders and manage the relevant mailing lists.
Coordinate Centre channels on MS Teams to ensure effective communication between individuals and groups across multiple organisations.
Coordinate the marketing of Centre events, short courses and training workshops, working collaboratively with all Centre Nodes and partners.
Establish effective working relationships with the relevant communication and marketing teams at all Centre Nodes, and the ARC, ensuring content complies with their policies and procedures.
Monitor analytics data for the Centre’s communication activities, analyse the effectiveness of different strategies, and regularly disseminate findings to the Centre Leadership Team and Executive Management Committee.
Requirements
Qualifications and training equivalent to an undergraduate degree in science communication, marketing, journalism, or a related discipline with at least three years of relevant work experience and/or an equivalent combination of relevant experience and/or education/training.
Experience of developing and/or delivering a communication and engagement strategy in a relevant setting.
Demonstrated experience of maintaining websites, preferably using a content management system such as WordPress.
Experience of managing different social media platforms (e.g. Twitter, LinkedIn, Instagram) for a complex organisation/university setting.
Demonstrated experience of email marketing platforms, such as Mailchimp.
Experience of using professional video editing software to create and edit video content.
Proven experience of translating complex scientific information into clear, engaging content.
Good eye for detail, and creative flair, with experience of using graphic design software (e.g. Adobe InDesign and Photoshop).
Excellent organisational skills and the ability to work under pressure to tight deadlines, solve problems independently, work under own guidance and as part of a team.
Highly developed interpersonal skills with demonstrated ability to build relationships and communicate effectively with a range of diverse stakeholders (spanning disciplines, cultures, career stage, gender, community, industry, government).
Highly developed written communication skills and a demonstrated ability to create engaging and innovative content.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
Notes
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check etc.
The University of MelbourneParkville, Victoria, Australia
Closing date:
18-Sep-2024
Expired
Dates
Opening Date: 11-Sep-2024
Closing Date: 18-Sep-2024
Location
Parkville, Victoria, Australia
Salary
Senior Manager 1 - competitive salary plus 17% super
Responsibilities
Establish an operating model for the CCGCM and its platforms, including governance of steering committee, management and project/research Committees.
Develop and implement processes to manage the operations of the CCGCM and dual stakeholder platforms in a manner consistent with the OHS and other relevant policies of both the University of Melbourne and the Peter MacCallum Cancer Centre.
Responsible for developing, forecasting and management of the CCGCM budget.
Requirements
Qualification in Science with post graduate study in Leadership, Business and/or Entrepreneurial qualifications and/or relevant management experience demonstrating exceptional leadership and operational management in complex environments.
Demonstrated strategic leadership and experience in formulating and delivering strategic plans, aligning organisational strategies and resources within partnerships in a complex environment.
Demonstrated financial, workforce and broader resource management skills in a complex business environment including high-level budgeting, analysis and devise strategies to address performance outcomes.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.