Execute technical support and maintenance, ensuring service requirements and client expectations are met
Restore services promptly, manage application lifecycles, and maintain software currency
Facilitate application transitions, manage deployments, and ensure software readiness
Enhance processes, maintain documentation, and comply with risk management guidelines
Requirements
Tertiary qualifications in a relevant discipline and or equivalent mix of education and relevant experience
Industry experience in a complex organisation, preferably within the Higher Education Sector
Knowledge of information systems, support practices and ITIL across a wide range of enterprise information systems and related technologies
Strong technical expertise with broad and in-depth knowledge and skills in multiple technology sets including but not limited to Windows Server and desktop, UNIX, OSX, IIS, Apache, Tomcat, MSSQL, MySQL, Filemaker Pro
Benefits
Professional development opportunity for University of Melbourne staff
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of New South Wales (UNSW Sydney)Sydney, NSWSimilar Jobs
Closing: 01-Oct-2024
Expired
Job Summary
Dates
Opening Date: 02-Sep-2024
Closing Date: 01-Oct-2024
Location
Sydney, NSW
Salary
Not Available
Responsibilities
Investigate quantum advantage with near-term quantum systems.
Explore the implementation of analogue quantum systems on near-term arrays of phosphorus-doped silicon quantum dots.
Explore the implementation of digital quantum algorithms on near-term, atom-based silicon hardware.
Adapt, tailor, and develop analogue quantum systems and quantum algorithms for industry focussed applications.
Work on the theory of analogue quantum systems to better understand the near- and medium-term direction of analogue quantum computing to determine when/how a quantum advantage can be achieved.
Work on the theory of quantum algorithms to better understand the medium- to long-term direction of quantum computing to determine when/how a quantum advantage can be achieved.
Work with a multidisciplinary team of quantum physicists, engineers, technicians, postdoctoral researchers, and PhD students for early-stage quantum system implementations on silicon-based quantum computer devices.
Generate high quality research publication output.
Provide technical assistance and training to the research staff and students working within SQC.
Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others.
Requirements
A PhD Physics, Computer Science, Mathematics, or relevant field, with work experience in a research or commercial environment.
Demonstrated research capabilities in classical machine learning, quantum machine learning, condensed matter physics, computational physics or related field.
Experience writing high-performance quantum algorithm implementation, preferably in Python, MATLAB, C/C++, or equivalent. GPU programming experience.
Experience with Python quantum computing packages such as OpenQASM (Qiskit), Cirq, Project Q, or equivalent.
Experience in troubleshooting and solving complex unplanned issues.
Well-organised, attention to detail and ability to meet deadlines.
Excellent written and verbal communication skills.
Demonstrated ability to work in a team, collaborate across disciplines and build effective relationships.
An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
The University of QueenslandEcosciences Precinct, Dutton ParkSimilar Jobs
Closing: 02-Oct-2024
Expired
Job Summary
Dates
Opening Date: Not Available
Closing Date: 02-Oct-2024
Location
Ecosciences Precinct, Dutton Park
Salary
Base salary will be in the range of $89,861.38 - $96,402.32 + 17% Superannuation (HEW Level 6).
Responsibilities
Designing, implementing, deployment and maintenance of the Queensland Future Climate web resources.
Development of dashboards and other data visualization and communication tools, including interactive maps, plots and conceptual diagrams.
Assisting the development of storytelling web-based communication pieces translating climate science to broader non-technical audiences using creative and entertaining web-resources.
Undertaking research on other climate services platform and implement innovative ideas to modernise the Queensland Future Climate web resources.
Liaising with climate scientists to codesign applications aiming to communicate outcomes from complex climate datasets and analysis in a friendly manner.
Ability to manage a diverse projects portfolio with competing demands and establish priorities under short timeframes.
Requirements
Qualifications and training equivalent to an undergraduate degree in IT or related field and significant relevant experience; or an equivalent combination of relevant experience and/or education/training.
Skills and experience in analysis, design, development, systems management and maintenance of multi-user systems or applications.
Detailed knowledge in the following areas, with significant experience in: Developing with NodeJS in Typescript for Microservice based environments.
Database development (relational and NoSQL – e.g., DynamoDB, Postgres, MySQL, Oracle)
Experience in development of dashboards for data visualization, including interactive maps and plots using JavaScript, leaflet, R Shiny or other technologies alike.
Proven high-level interpersonal, written and verbal communication skills, including demonstrated skills in developing a range of communication products to facilitate the translation of scientific knowledge.
Demonstrated well-developed planning and organisational skills with an ability to set priorities and organise self to meet deadlines.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
Salary packaging options
Notes
The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia and criminal check.
Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Swinburne University of TechnologyHawthorn campus, Swinburne University of TechnologySimilar Jobs
Closing: 10-Oct-2024
Expired
Job Summary
Dates
Opening Date: Not Available
Closing Date: 10-Oct-2024
Location
Hawthorn campus, Swinburne University of Technology
Salary
HEW 7 salary + 17% super
Responsibilities
Troubleshoot and resolve application issues and enhancement requests reported by end users, by analysing business requirements and collaborating closely with architecture, cybersecurity, computing, and development teams.
Restoring services during disruptions through effective incident management, preventing recurring issues with proactive problem management, and safely implementing changes through change management.
Perform software maintenance tasks, including installations, configurations, and upgrades, to ensure the availability of both production and non-production systems through environment management and keep application version up to date.
Document technical solutions and procedures to facilitate knowledge sharing for improved application support and maintenance.
Escalate issues to higher level support teams when necessary.
Requirements
Proven experience as an Application Support or in a similar technical position.
A strong understanding of business information system architectures and their underlying technologies.
Familiarity with IT development processes, including the Software Development Lifecycle (SDLC).
Experience in supporting both off-the-shelf and custom-built business information systems.
Experience in implementing application change requests for SaaS solutions, enabling SSO, and performing issue remediation tasks.
Excellent communication skills to collaborate effectively with both end-users and technical teams.
A strong customer service orientation with a focus on results and quality of service.
Knowledge of IT service management and experience working in environments where industry-standard ITSM practices are applied.
Benefits
Flexible working options contained in our leave and parenting/carer policies to support work-life balance.
Notes
Appointment to this position is subject to passing a Working with Children Check.