Direct the administration of the gift entry and receipting process including entering daily gifts, pledges, and faculty-staff payroll deductions, generating tribute acknowledgment letters, and producing gift reports for Advancement and the Business Office as appropriate while adhering to University policies and procedures, CASE standards, and IRS regulations.
Oversee the pledge reminder process ensuring all pledges are properly recorded, tracked, updated, and reviewed.
Oversee the matching gift process ensuring all matching gift records are properly recorded, tracked, and monitored.
Direct and oversee updates, additions, and formatting of constituent records within the Advancement CRM.
At the direction of the Senior Associate Director of Advancement Data and Analytics, and the Senior Director of Advancement Services, provide internal and external data reporting and list generation including support of annual fund solicitation and alumni/stakeholder relations initiatives.
Manage process for recording deceased members of the UNE Community, including collecting and recording death notices of alumni, donors and friends.
Proactively and at the direction of the Senior Associate Director of Advancement Data and Analytics and Senior Director of Advancement Services, perform routine data hygiene and audit projects ensuring the accuracy of constituent data.
Maintain electronic and paper constituent files.
Perform other related duties as assigned.
Requirements
Bachelor’s degree from an accredited college/university, plus 1-3 years of relevant administrative experience, or a combination of education and experience from which comparable knowledge and skills were acquired.
Previous experience with a CRM software desirable, specifically Raiser’s Edge 7 or Raiser’s Edge NXT, Anthology’s Encompass, and Ellucian’s Banner.
Familiarity with CASE Standards and IRS regulations desirable.
Professional demeanor while handling sensitive and confidential information.
Strong attention to detail and accuracy.
Strong planning, administrative, time management and organizational skills.
Excellent writing, spelling, grammar, editing and math skills.
Ability to interact with a wide variety of staff, faculty, students, and non-UNE individuals and organizations.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Portland, ME
About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
La Trobe UniversityMelbourne (Bundoora) CampusSimilar Jobs
Closing: 03-Sep-2024
Expired
Job Summary
Dates
Opening Date: 19-Aug-2024
Closing Date: 03-Sep-2024
Location
Melbourne (Bundoora) Campus
Salary
Salary band $88,485 - $95,469; 17% employer contributed superannuation
Responsibilities
Promote and deliver a premium experience to our future postgraduate students
Provide specialist postgraduate information to prospective students in a professional manner across a range of settings, including face-to-face, through phone and via video call
Case manage prospective students from initial enquiry through to enrolment
Contribute to an ongoing webinar series and postgraduate student recruitment event calendar
Coordinate events and activities to facilitate growth for La Trobe University’s non-school leaver cohorts
Work closely and professionally with key academics and stakeholders to meet load targets
Requirements
Degree with subsequent relevant experience to consolidate the theories and principles learned, or extensive experience with Marketing, Sales or Student Recruitment
Demonstrated experience in organising sales activities including in event management, including planning, promotion and implementation
Well-developed verbal and written communications skills, including effective public speaking and ability to provide course information in a professional manner
Strong interpersonal skills, including the ability to liaise with senior academic staff, working professionals and members of the public
Benefits
17% employer contributed superannuation
On site child care facilities
Flexible work arrangements
Discounts for staff and their family members to study a range of La Trobe courses
Notes
Position Enquiries: Paul Pasztaleniec, Manager, Domestic Student Recruitment (Postgraduate) Email: P.Pasztaleniec@latrobe.edu.au
All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.
Deakin UniversityFlexible location + hybrid work arrangementsSimilar Jobs
Closing: 22-Sep-2024
Expired
Job Summary
Dates
Opening Date: 09-Sep-2024
Closing Date: 22-Sep-2024
Location
Flexible location + hybrid work arrangements
Salary
HEW 7 $101,858 - $112,156 + 17% Superannuation
Responsibilities
Configure, monitor, and manage the University’s enterprise wide EDRMS (Content Manager v23.4) and other records platforms to ensure high-quality records management in compliance with university policies and standards.
Develop and maintain system integrations and technical solutions to meet operational and strategic records management needs.
Foster strong relationships with internal and external stakeholders to understand their needs and deliver sophisticated, best-practice records management solutions.
Lead the development and delivery of training and support programs for EDRMS users, including managing the helpdesk and creating self-help resources.
Oversee data quality and conduct data analysis on EDRMS platforms, identifying trends, issues, and opportunities for improvement.
Requirements
A Degree in records management, information systems or a related field, with subsequent relevant experience; or extensive experience and specialist knowledge or broad knowledge in technical or administrative fields.
Extensive experience in managing an EDRMS (Content Manager v23.4) and/or other records management platforms.
Understanding of Public Record Office Victoria standards and retention schedules, and how they are applied and implemented in records systems.
Proven experience developing and managing training programs and/or helpdesk services.
Demonstrated expertise in digital recordkeeping and automated records capture, with strong analytical skills to develop and implement practical solutions to complex problems.
Benefits
Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
Flexible working arrangements to help manage work-life balance.
Ongoing learning and development opportunities to grow your career.
An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
For a confidential discussion regarding this role, please contact Tim Newbegin, Manager, University Records on t.newbegin@deakin.edu.au.
For a copy of the position description, please see below: FINAL PD - Coordinator, Records Platforms - HEW7 (2).pdf.
Australian Catholic University Melbourne, AustraliaSimilar Jobs
Closing: 02-Oct-2024
Expired
Job Summary
Dates
Opening Date: Not Available
Closing Date: 02-Oct-2024
Location
Melbourne, Australia
Salary
Total remuneration valued to $95,827 - $103,735 total rem (pro rata) pa, including salary component $80,975 - $87,658 (pro rata) pa (HEW 5), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
Maximise applications and enrolments of prospective students.
Support the implementation of the sales and conversion operational plan for ACU programs.
Nurture prospective ACU students through their enquiry, application and enrolment journey.
Maintain a thorough understanding of ACU courses, application and enrolment process, campus amenities and student services.
Deliver a high standard of customer service that communicates the unique ACU offer to prospective students.
Involvement in future student programs, activities and events.
Requirements
A degree in a marketing or communications related discipline, or equivalent experience in sales and marketing functions, preferably within the higher education sector.
Demonstrated relevant experience working in a call centre, or sales environment.
Strong interpersonal, written and verbal communication skills, particularly active listening skills and appropriate levels of empathy.
Experience with the use of information technology, particularly student/customer databases, or a proven ability to quickly acquire these skills.
Flexibility in working hours to meet service requirements outside standard business hours.
This position requires a Working with Children Check (WWCC).
Lead in delivering cutting-edge Salesforce solutions across the University.
Manage technical delivery resources.
Ensure application development and platform governance adhere to rigorous software engineering practices.
Collaborate closely with development teams to guarantee the highest standards of consistency, timeliness, and quality in all Salesforce initiatives.
Requirements
Salesforce Platform Developer I & II and Domain Architect certifications.
Proven leadership in motivating and developing Salesforce development teams to deliver high-quality solutions and continuous improvements.
Outstanding technical consulting skills with a focus on innovative solutions, capability roadmaps, and integration across platforms.
Exceptional ability to advise, influence, and communicate effectively with stakeholders at all levels.
Deep understanding of Salesforce development languages, integration and data services, APIs, Lightning Web Components, and advanced business logic enforcement through APEX and VisualForce.
Benefits
Flexible and hybrid working arrangements.
Support for parents and personal commitments.
Notes
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Mr Wilson Ngo, Associate Director, Digital Engineering +61 3 9903 8790.
Designing, developing, and executing test plans and test cases.
Verifying that the software meets the business requirements using acceptance criteria and feature design documents.
Performing quality control activities ensuring non-functional areas such as performance, stability, usability, and reliability of applications meet expected benchmarks.
Requirements
Excellent problem-solving skills with high-level analytical and diagnostic skills.
Capacity to learn new testing tools to automate testing tasks.
Experience executing test cases in accordance with set procedures.
Ability to perform analysis, planning, creation, and execution of User Acceptance Test designs, cases, and procedures.
Excellent communication skills, including preparing professional documentation and advising at high levels.
Exposure to different platforms, languages, and applications such as Linux, Perl, PHP, SQL, ABAP, etc.
Ability to use automated load testing tools (e.g., Load Runner).
Benefits
Flexible and hybrid working arrangements.
Support for parents and personal commitments.
Notes
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role.
Design and develop Salesforce solutions to ensure high quality outcomes to existing solutions
Evaluate add-ons and applications to the existing CRM platform and provide support to the team for all Salesforce development matters
Provide advice to Enterprise Architects on the use of Salesforce within the University
Liaise with other internal teams to develop solutions that are in line with desired outcomes
Continually research and provide recommendations to improve current practices and process to ensure solutions are in line with best practices and standards
Requirements
Extensive experience in a similar role, where you have managed the CRM solutions within a complex organisation
Demonstrable experience using Agile methodologies in delivering custom solutions with the Salesforce Platform (Apex, Visual Force Pages, Lightning) along with experience integrating Salesforce with 3rd party systems
Highly developed verbal and written communication skills with the confidence to provide sound, expert, technical advice as required along with strong analytical skills with the ability to identify problems and come up with effective solutions
Benefits
Flexible and hybrid working arrangements
Support for parents and personal commitments
Inclusive and respectful workplace culture
Notes
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Mr Wilson Ngo, Associate Director, Digital Engineering + 61 3 9903 8790
The University of AdelaideAdelaide, South Australia, 5005 AustraliaSimilar Jobs
Closing: 29-Sep-2024
Expired
Job Summary
Dates
Opening Date: 04-Sep-2024
Closing Date: 29-Sep-2024
Location
Adelaide, South Australia, 5005 Australia
Salary
(HEO6) $89,383 - $96,550 per annum plus an employer contribution of 17% superannuation applies.
Responsibilities
Assist in the delivery of high quality and customer-focused service across records activities.
Provide key support and technical expertise in the use, administration, and configuration of the University’s recordkeeping system Content Manager (CM).
Liaise with business and academic areas to support University recordkeeping practice and compliance.
Coordinate and involve in wider records compliance activities, projects, systems upgrades and integrations.
Provide administrative and technical support in the management of both digital and physical records.
Assist the Manager, Records Services with relevant records projects.
Ensure alignment of services and programs to fulfil the University’s requirements for business efficiency and compliant recordkeeping.
Requirements
Demonstrated knowledge and experience in the support and administration of an EDRMS (Electronic Document and Records Management System).
Demonstrated understanding and experience in supporting a high-quality records program across both digital and hardcopy records.
Excellent interpersonal and communication skills appropriate for working with a wide range of stakeholders.
Demonstrated commitment to a high level of customer service.
Well-developed project management, analytical and problem-solving skills with proven successful outcomes.
Demonstrated ability to multi-task and work with competing deadlines with sound judgement and the ability to prioritise work tasks.
Knowledge of contemporary records and information management technologies and trends.
A relevant degree qualification or progress toward a qualification; or completion of a diploma qualification and relevant work experience; or an equivalent combination of relevant experience and/or education/training.
Benefits
Salary packaging
Flexible work arrangements
High quality professional development programs and activities
On-campus health clinic, gym and other fitness facilities.
Notes
The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
For a confidential discussion regarding this position, contact Shannon Ciampa, Records Services Manager.