Provide a professional, helpful, and friendly initial point of contact for the Chancellor, the Office of the Vice-Chancellor & President, and the Senior Executive Offices
Manage a range of administrative tasks to support the effective operation of a busy executive office
Ensure the smooth running of the reception area
Answer telephone enquiries and direct callers to relevant staff members
Meet and greet staff and visitors to the reception area and re-direct or assist them as appropriate
Manage incoming and outgoing mail and arrange for courier pick-up and delivery of important documents
Schedule meeting room bookings
Requirements
High quality of interpersonal communication skills
Ability to confidently liaise with dignitaries, international guests, management, staff and external agencies
Demonstrated experience as a Receptionist in an Executive environment within a large complex organisation
Benefits
Remuneration Package: HEW Level 3 $53,283 to $58,104 p.a. (comprising Salary of $45,025 to $49,098 p.a., plus Superannuation and Leave Loading)
Notes
Ref 2837/24
Part-Time (0.67 FTE | 23.5 hours a week), Ongoing Position
Based at Western’s Parramatta South Campus
Travel to other campuses of the University may be required
Internal Applicants Only
Visa sponsorship is not available for this position
Must be an Australian or New Zealand citizen or an Australian Permanent Resident
Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ, and people of Aboriginal and Torres Strait Islander descent are encouraged
Greet guests warmly, guide them appropriately, and address their requirements and queries from arrival to departure.
Booking meeting rooms accordingly.
Ensuring accuracy of bookings, room allocations and communications.
Liaising with the front office, kitchen and housekeeping teams.
Provide administration support to the events team.
Requirements
Customer service experience, ability to greet and liaise with stakeholders at various levels would be highly regarded.
Multitasking skills and the ability to meet deadlines with a high degree of attention to detail.
An understanding of basic financial tasks such as bank reconciliation.
Confidence in using Outlook, Word and Excel.
Previous experience with a hotel booking system would be highly regarded.
Excellent interpersonal skills, both verbal and written.
Excellent presentation.
A proactive solution focused attitude.
The role requires the incumbent to apply and maintain a Working with Children Check.
Available for shifts between 7.30am - 9.30pm on weekdays and occasional weekend shifts. Most shifts from 5 - 8 hours each. On average 15 - 25 hours per week (2-4 shifts per week).
Benefits
Flexible learning options and a diverse team of professionals.
5-star rating by Quacquarelli Symonds for overall student satisfaction among Victorian universities.
Notes
Please submit your updated resume and 1 page cover letter.
The University of QueenslandSt Lucia CampusSimilar Jobs
Closing: 29-Sep-2024
Expired
Job Summary
Dates
Opening Date: 19-Sep-2024
Closing Date: 29-Sep-2024
Location
St Lucia Campus
Salary
The full-time base salary will range from $73,072 - $77,476 + 17% Superannuation (HEW Level 4)
Responsibilities
Coordinate the scheduling of clients within the School’s clinics, according to educational and operational requirements.
Ensure prospective and current clients are provided with accurate information regarding the clinics’ programs and services.
Process client invoices and payments, maintain electronic and paper records and monitor client accounts.
Contribute to the goals of the team by following standard operating procedures, participating in problem-solving, sharing workload with co-workers, meeting deadlines, and being a supportive colleague.
Review and re-think administrative processes, and engage with new technology and applications to improve efficiency and outcomes.
Requirements
Completion of a diploma level qualification or Certificate IV with relevant work-related experience, or an equivalent combination of relevant experience and/or education/training.
Demonstrated experience working in a customer service position with a focus on administrative and reception responsibilities in a health care setting.
Highly developed interpersonal skills, both written and oral, for communicating with clients and students, including people with disability, showing appropriate levels of empathy, respect and confidentiality whilst providing a high level of customer service.
High-level competence in the use of a wide range of computer applications in a network environment; experience with practice management software and web-based applications, or a capacity to rapidly gain such knowledge.
Demonstrated organisation, time management, and prioritisation skills with the ability to achieve deadlines, whilst supporting the overall goals of the team.
Readiness to represent the School in a professional and courteous manner and according to contemporary standards of a health service in a high volume/pressure environment.
Capacity to take recreational leave around the operational requirements of the School’s clinics operating times (unless pre-approved or in exceptional circumstances).
Ability to work effectively and flexibly as part of a team according to an agreed work roster within the clinics operating hours from 7:30am – 5:00pm Monday to Friday.
The successful candidate must maintain unrestricted work rights in Australia for the duration of this appointment to apply (visa sponsorship is not available).
You will also be required to complete a criminal history check and mandatory immunisations (as they apply to this position).
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
Notes
For more information about this opportunity, please contact Kathryn Bulmer, Practice Manager – SHRS Clinics, at k.bulmer@uq.edu.au.
For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.
Interviews will be held during standard business hours on Friday 4 October.
The University of QueenslandHerston CampusSimilar Jobs
Closing: 09-Oct-2024
Expired
Job Summary
Dates
Opening Date: 25-Sep-2024
Closing Date: 09-Oct-2024
Location
Herston Campus
Salary
Base salary will be in the range $73,072 - $77,476 + 17% Superannuation (HEW Level 4)
Responsibilities
Providing high level administrative support to staff
Scheduling patients in the clinic, and providing prospective and current patients with information on the clinic’s services
Monitoring pre-attendance information and coordinating waitlists
Maintaining tidiness and overall appearance of the clinic
Utilising the School’s Practice Management System
Processing invoices and payments, and undertaking banking reconciliations
Maintaining electronic and paper records of patient’s accounts
Requirements
Completion of a diploma level qualification or Certificate IV with relevant work related experience, or an equivalent combination of relevant experience and/or education/training.
Demonstrated experience working in a customer service position with a focus on administrative and reception responsibilities in a dental health care setting.
Demonstrated experience in the use of computer systems and other technology relevant to the position such as the Microsoft Office suite of programs, email systems, internet-based technologies and practice management software.
Be responsible for planning your own workload to ensure that the needs of the patients and clinic are met, whilst allowing for fluctuations in workload.
Readiness to represent the School in a professional and courteous manner and according to contemporary standards of a health service in a high volume/pressure environment.
Aptitude for communicating with patients, clinicians and students, including people with physical and mental disabilities, showing appropriate levels of empathy, sensitivity, respect and confidentiality whilst providing a high level of customer service.
Ability to work effectively and flexibly as part of a team according to an agreed work roster.
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
Salary packaging options
Notes
Due to the nature of this position and operational requirements of the clinic, the Clinic Receptionist may be required to take leave in alignment with the academic calendar. Please take this into consideration prior to submitting your application.
This role also operates within an agreed work pattern of hours between 7:30am to 6:00pm Monday to Friday.
Macquarie University (Sydney, Australia)Wallumattagal Campus, North Ryde, NSWSimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening Date: 03-Oct-2024
Closing Date: Not Available
Location
Wallumattagal Campus, North Ryde, NSW
Salary
From $52.46 per hour (HEW Level 4) + 11.5% superannuation guarantee where eligible
Responsibilities
Provide best practice reception and administrative services for the Clinic and its activities following Clinic protocols.
Manage the booking of appointments to ensure effective use of clinic rooms for clinicians and student placements.
Manage a high volume of inbound and outbound calls and emails with courtesy and empathy.
Manage daily business and administrative operations of the clinic using Microsoft Office applications (Outlook, Word, Excel).
Process client registrations, referrals, invoices and refunds, including processing claims for third party funding programs.
Ensure accurate data entry of client information and records whilst preserving confidentiality and privacy.
Respond to, or appropriately escalate, queries from staff, visitors, and members of the public about the Clinic and its activities.
Requirements
Previous reception and administration experience.
Experience within a healthcare setting, preferably hearing and/or speech pathology (desirable but not essential).
Enthusiastic and professional individual who enjoys interacting with clients.
Excellent organisational skills and the ability to prioritise work whilst maintaining a high level of accuracy.
Demonstrated sound verbal and written communication skills, and the ability to build rapport with clients.
Experience with Microsoft Office applications (Outlook, Word, Excel). Experience with health-related software (eMR) such as Medical Director/PowerChart (desirable but not essential).
Ability to work effectively as part of a team and contribute to a positive team culture.
Understanding of privacy and confidentiality principles.
Benefits
Work in a supportive, dynamic, service-focused environment.
Opportunity to work in a state-of-the-art facility alongside key partners in the healthcare field.