Competitive salary package and allowances starting from 33.014.000 VND/per month.
Responsibilities
Oversee the day-to-day operations of the end user technology platforms & services which includes delivering and meeting established and agreed service levels.
Act as technical escalation for the IT Customer Services team.
Collaborate with level 3 team in managing multiple end user platforms including Windows, Linux, SCCM, Jamf, Intunes, Active Directory, VDI, printing services, software licensing services.
Develop and maintain accurate documentation for system manuals, procedures, and policies for services on these platforms.
Monitor and provide system performance statistics and utilization, reporting regularly and as required.
Proactively identify potential problems on applications and services, find root causes, and apply solutions.
Participate in projects identified by the IT Customer Services Manager to support IT objectives.
Research, develop, and implement new systems and technologies that benefit RMIT Vietnam.
Prepare training material and deliver support training to IT Customer Services team as required.
Manage various applications using scripting and programming languages such as vbscript, powershell, etc.
Partner with information security team to define and enforce end user platform security & compliance.
Requirements
Bachelor’s degree or equivalent experience.
Minimum of 5 years of hands-on technical experience supporting end user technology and system administration.
At least two years of supervisory experience, with ability to motivate and mentor team members.
Hands-on experience with Active Directory, Group policy, Windows 10+, Microsoft Office 365 suite, Azure AD, SCCM packing & deploy, Intune, PowerShell, and Apple deployment tool.
Usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and Firewall.
Demonstrated extensive experience in implementing and managing end user platform.
In-depth knowledge of ITIL framework and IT service management principles.
Experience with IT service management tools (Jira, ServiceNow).
Takes proactive ownership and works with a sense of urgency.
Ability to provide innovative solutions to key clients across the organization, focusing on continuous improvement.
Team player with a strong customer service focus.
Well-developed interpersonal skills, including coordination, liaison, negotiation, and multicultural communication.
Keen attention to detail with ability to manage own time well and prioritize competing work demands effectively.
Good verbal and written communication skills in English and Vietnamese with a wide variety of stakeholders.
Able to interact with business and technology stakeholders to achieve desired outcomes.
Demonstrated knowledge and commitment to continuous improvement principles.
Ability to display appropriate behaviours in line with the position and RMIT Values.
English Proficiency: Minimum IELTS General score of at least 6.0 or equivalent.
Benefits
Generous annual leave, career leave, and public holidays (Christmas and Tet Holidays).
Private health insurance and wellness programs.
Professional development and career advancement opportunities.
Access to state-of-the-art facilities and resources.
A vibrant and diverse campus life.
Notes
RMIT Vietnam has been honoured with the HR Asia Award as Top Employer to Work For in Asia.
The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 23-Oct-2024
Expired
Job Summary
Dates
Opening Date: 09-Oct-2024
Closing Date: 23-Oct-2024
Location
Parkville, Victoria, Australia
Salary
UOM 6 – $96,459 – $104,413 p.a. plus 17% super
Responsibilities
Provide technical expertise and support for teaching and research activities, advising staff and students on the effective use of specialist laboratory equipment.
Maintain laboratory equipment, including scheduling services, repairs, calibration, and ensuring safety compliance.
Manage laboratory inventory, procurement of consumables, and facilitate the purchase of new equipment while meeting OHS and operational requirements.
Ensure compliance with Quality and OHS regulations, conducting inspections, audits, and maintaining accurate documentation for teaching and research activities.
Requirements
A relevant degree and/or trade, or equivalent combination of experience and education in supporting teaching and research facilities in higher education or industry R&D (Biomedical Engineering/Bioengineering focus).
Experience in cell/tissue or bacteria cultivation, animal/in vivo work, imaging (histology/microscopy, microCT), or bio-mechanical testing and analysis.
Experience working in a PC2 laboratory, preferably OGTR-certified, with chemical handling/management.
Familiarity with working in shared/multi-disciplinary laboratory environments.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of Newcastle, Australia (UON)Callaghan Campus, Newcastle, AustraliaSimilar Jobs
Closing: 08-Jul-2024
Expired
Job Summary
Dates
8th July 2023 - Closing Date
Responsibilities
Provide sustained and significant research performance to attract undergraduate and postgraduate students to the discipline.
Attract and successfully manage industry-based research support and competitive external grant funding at national and international level.
Work cohesively within a team environment to strengthen current and future research priorities of the School.
Enhance student learning and experience by delivering a relevant curriculum using contemporary teaching pedagogies (e.g. blended and active learning).
Contribute to teaching and/or teaching development in the broader area of Civil and Geospatial Engineering and Surveying, especially including HDR student supervision.
Promote cooperation between the university, government, national and international academia, and industry.
Actively participate in service activities within the School, College and University to maintain academic standards and administrative effectiveness.
Requirements
PhD qualified in Structural Engineering or Geospatial Engineering.
Proven record of developing and implementing high-quality, safe, and inclusive learning environments for students using adaptive and innovative teaching methods.
Demonstrated ability to engage and network with external organisations, secure research funding, and assist industry in solving highly complex technical problems.
Demonstrated record of successful leadership of research with publications in areas such as advanced structural analysis and design, sustainable development, remote sensing, geospatial engineering, and infrastructure adaptation.
Benefits
Dynamic working environment with modern teaching & research facilities.
17% superannuation.
Family-friendly working environments.
Flexible working arrangements, discounts in private health insurance and gym memberships, and salary packaging.
The University of MelbourneUniversity of MelbourneSimilar Jobs
Closing: 24-Jun-2024
Expired
Job Summary
Dates
24-Jun-2024 - Closing Date
Responsibilities
Provide leadership in curriculum development, implementation, and assessment within the Faculty of Engineering and Information Technology.
Drive significant contributions towards learning and teaching, and research in engineering and computing education enhancing teaching capability and student engagement through evidence-based programs and projects.
Requirements
Completed a PhD in engineering or computing education or a relevant discipline or be close to completion.
Solid understanding of contemporary issues in teaching and learning in engineering education, particularly those relating to project-based learning and authentic learning activities and assessments.
Benefits
Salary packaging
Subsidised health and wellbeing services
Fitness and cultural clubs
Myki discounts
25% discount on graduate courses to staff and their immediate families.
Notes
Role type: Full-time
Continuing Faculty: Faculty of Engineering and Information Technology
Department/School: Teaching and Learning Laboratory
The University of New South Wales (UNSW Sydney)Kensington, NSW (flexible hybrid work)Similar Jobs
Closing: 18-Jun-2024
Expired
Job Summary
Dates
18-Jun-2024 - Closing Date
Responsibilities
Level 6: Participate fully within the External Engagement Team and wider Division, contributing to creating a respected and valued resource. Deliver a highly customer-focused service and demonstrate commitment to excellence and continuous improvement.
Level 7: Work with Faculty stakeholders to determine the right mix of events, and to scope, design and develop successful event concepts to meet agreed goals.
Requirements
A relevant tertiary qualification with demonstrated experience or an equivalent level of knowledge gained through any combination of education, training and experience.
Demonstrated experience of delivering and measuring live and digital events and internal communications programs that support transformational change within a complex organizational environment.
Benefits
Flexible Working Options
Career development opportunities
17% Superannuation contributions and additional leave loading payments
Additional 3 days of leave over Christmas period
Discounts and entitlements (retail, education, fitness)
Notes
Employment Type: Full time (35 hours per week)
Duration: 12-month contract
Location: Kensington, NSW (flexible hybrid work)
Sponsorship is not available for this role, full Australian working rights are required on application
Make original contributions in teaching and/or scholarship which expand knowledge or practice within the Business and Technology area, looking at various disciplines but in particular Cybersecurity Governance and Introduction to AI
Undertake independent professional activities, scholarship and/or conduct high quality research activities appropriate to the profession or discipline including: managing individual projects within timelines and budgets and ensuring compliance with quality and reporting requirements; publishing research results in high quality outlets as lead or co-author; preparing and submitting external research funding applications; and supervising higher degree by research candidates
Undertake administration duties, which may include course coordination role, promoting the program, and/or management of a small award program
Adhere to the requirements of the Academic Expectations and Development Framework of RMIT Vietnam
Requirements
PhD or equivalent relevant Doctoral qualification
Broad and in-depth knowledge of Digital Business area such as Digital Transformation, Digital Start-ups, Business Analytics, Artificial Intelligence, Blockchain for Business, or Digital Business Development
Early-career academic with good track of publications
Demonstrated ability to prepare and teach programs at undergraduate and post-graduate levels and the ability to produce high quality curriculum or program materials
Demonstrated experience or ability to undertake course coordination role
Demonstrated capacity to work effectively with and to negotiate sensitively with students especially on issues related to effective learning
Emerging track record and recognition for quality research outputs
Demonstrated ability to supervise higher degree by research candidates
Excellent interpersonal and communications skills, together with a strong commitment to teamwork and multidisciplinary collaboration within and across campuses
Ability to build or demonstrate ability to build, successful networks with colleagues and generate alternative funding projects through effective liaison with industry and government
Benefits
Competitive salary package and allowances
Expatriate candidates: Generous relocation allowance. Educational support up to US$20,000 per child annually, up to 2 children per family; private insurance coverage for staff and family; annual health checkup; Work Permit for staff, Visa and temporary resident cards for family members
Expert support from our Mobility Team with regards to obtaining a work permit and visas, and with relocation and settling into living and working in Vietnam
Local candidates: 13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check
Generous annual leave, career leave and public holidays (Christmas and Tet Holidays)
Professional development and career advancement
Access to state-of-the-art facilities and resources
A vibrant and diverse campus life and more!
Notes
RMIT University Commitment: RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
RMIT Vietnam, an entity of RMIT University, has campuses in Ho Chi Minh City and Hanoi since 2001. We provide internationally recognized, high-quality education and professional training for students, clients, and the community, and assist in the development of human resources capability in Vietnam and the region by hosting students from Australia and many other countries.
RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University
As an expatriate candidate you will require a work permit to be employed in Vietnam. To qualify for a work permit you will need a PhD qualification and you will need to be able to demonstrate at least 3 years of teaching across relevant subjects in a tertiary education environment. English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (Academic) with a score of at least 7.0 with no competency less than 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines). For Higher Education roles, English Language Proficiency may also be proven by having completed PhD studies while being instructed through the medium of English, and proof of teaching in an English-speaking environment during the previous 24 months.
Deliver high-quality teaching in various disciplines within the Business and Technology area, including but not limited to Digital Transformation, Digital Start-ups, Digital Marketing, and Digital Business Development. Experience in teaching Digital Business Design and Innovation, Open Innovation, and Operations Management will be highly regarded.
Undertake independent professional activities, scholarship and/or conduct high quality research activities appropriate to the profession or discipline including: managing individual projects within timelines and budgets and ensuring compliance with quality and reporting requirements; publishing research results in high quality outlets as lead or co-author; preparing and submitting external research funding applications; and supervising higher degree by research candidates.
Undertake administration duties, which may include course coordination role, promoting the program, and/or management of a small award program,
Adhere to the requirements of the Academic Expectations and Development Framework of RMIT Vietnam.
Requirements
PhD or equivalent relevant Doctoral qualification.
Broad and in-depth knowledge in Digital Business or Information Systems discipline
Experience in teaching within the Digital Business or Information Systems discipline is required, particularly in the areas of Digital Business Design and Innovation, Open Innovation, and Operations Management Early-career academic with good track of publications.
Demonstrated ability to prepare and teach programs at undergraduate and post-graduate levels and the ability to produce high quality curriculum or program materials.
Demonstrated experience or ability to undertake course coordination role.
Demonstrated capacity to work effectively with and to negotiate sensitively with students especially on issues related to effective learning.
Emerging track record and recognition for quality research outputs which will contribute to existing Discipline and School research areas evidenced by publications, development of new research initiatives, competitive research funding, and industry links.
Demonstrated ability to supervise higher degree by research candidates.
Excellent interpersonal and communications skills, together with a strong commitment to teamwork and multidisciplinary collaboration within and across campuses.
Ability to build or demonstrate ability to build, successful networks with colleagues and generate alternative funding projects through effective liaison with industry and government.