Dates
- Opening Date: 07-Sep-2024
- Closing Date: 04-Oct-2024
Location
- Flinders Street campus, Melbourne
Salary
- Not Available
Responsibilities
- Provide 1st Line support for desktop, laptop, and application issues.
- Manage and resolve technical issues, including network faults and security problems.
- Ensure timely and accurate ticket logging and resolution.
- Support new starters with equipment setup and provisioning.
- Maintain asset records and assist with IT documentation and knowledge base updates.
Requirements
- 2+ years’ experience in providing technical service desk and help desk analyst support
- Good working knowledge of End User IT technology - PC/Desktop support and LAN
- Excellent customer service skills, proven customer-focused desktop services capability
- Exposure across Microsoft & Apple platforms, Audio Visual, managing printer fleets, and associated technologies
Benefits
- Study free in a course/degree related to your position
- B Corp certified university – values driven and purpose led
- Access to internal opportunities - Be supported to learn, grow and move across the organisation
Notes
- Hiring process includes assistance or accommodation during the recruiting phase.
- Contact for reasonable accommodation is provided.
Application Analyst - Research, Innovation & External Engagement
Swinburne University of Technology Hawthorn campus, Swinburne University of Technology
Dates
- Opening Date: Not Available
- Closing Date: 10-Oct-2024
Location
- Hawthorn campus, Swinburne University of Technology
Salary
- HEW 7 salary + 17% super
Responsibilities
- Troubleshoot and resolve application issues and enhancement requests reported by end users, by analysing business requirements and collaborating closely with architecture, cybersecurity, computing, and development teams.
- Restoring services during disruptions through effective incident management, preventing recurring issues with proactive problem management, and safely implementing changes through change management.
- Perform software maintenance tasks, including installations, configurations, and upgrades, to ensure the availability of both production and non-production systems through environment management and keep application version up to date.
- Document technical solutions and procedures to facilitate knowledge sharing for improved application support and maintenance.
- Escalate issues to higher level support teams when necessary.
Requirements
- Proven experience as an Application Support or in a similar technical position.
- A strong understanding of business information system architectures and their underlying technologies.
- Familiarity with IT development processes, including the Software Development Lifecycle (SDLC).
- Experience in supporting both off-the-shelf and custom-built business information systems.
- Experience in implementing application change requests for SaaS solutions, enabling SSO, and performing issue remediation tasks.
- Excellent communication skills to collaborate effectively with both end-users and technical teams.
- A strong customer service orientation with a focus on results and quality of service.
- Knowledge of IT service management and experience working in environments where industry-standard ITSM practices are applied.
Benefits
- Flexible working options contained in our leave and parenting/carer policies to support work-life balance.
Notes
- Appointment to this position is subject to passing a Working with Children Check.
Dates
- Opening Date: 25-Aug-2024
- Closing Date: 15-Sep-2024
Location
- Adelaide
Salary
- (HE06) $89,382 to $96,550 per annum plus an employer contribution of 17% superannuation applies.
Responsibilities
- Contribute to the expansion and roll out of innovations to JBI SUMARI.
- Prepare detailed specifications to support enhancements/innovations to the software.
- Investigate how these innovations can be operationalised in a pragmatic way.
- Work closely with the IT development team through all stages of planning and development, user testing and roll out of innovations.
- Provide application support, compile reports that track user data, maintain the online knowledge base, and participate in testing and evaluation activities undertaken by the product team.
Requirements
- Experience in systematic reviews and using systematic review software tools e.g. reference management software; data analysis software; screening tools.
- Excellent communication skills and ability to liaise with stakeholders with varying levels of technical knowledge.
- Exceptional technical writing skills, particularly in compiling detailed reports that require attention-to-detail.
- Ability to gather information and navigate different online environments.
- Demonstrated ability to work effectively as part of a team.
Benefits
- Salary packaging.
- Flexible work arrangements.
- High-quality professional development programs and activities.
- On-campus health clinic, gym, and other fitness facilities.
Notes
- The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
- For further information, contact Dr Cindy Stern, Senior Postdoctoral Research Fellow, JBI, P: +61 (8) 83136380, E: Cindy.stern@adelaide.edu.au.
- The University of Adelaide is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Female applicants, people with a disability, and/or Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.
Dates
- Opening Date: 26-Aug-2024
- Closing Date: 09-Sep-2024
Location
- Flexible
Salary
- HEW 7 $101,858 - $112,156 + 17% Superannuation
Responsibilities
- Utilise systems knowledge and experience to support applications and provide sound technical advice to management.
- Assist with corporate application upgrade tasks such as verifying and logging issues raised during the upgrade.
- Contribute to optimal operation of the team by developing strategy to assist in streamlining technical processes.
- Produce high quality technical specification documents highlighting solutions or providing guiding principles and standards for the team.
- Act as second level support after initial analysis from SMS helpdesk utilising high level technical skills and knowledge.
- Lead major system implementation, support and changes utilising good knowledge of IT, software development life cycle and project management methodologies.
- Advise on areas of best practice when writing SQL reports and maintain and change student facing portals.
- Design, maintain, debug or troubleshoot ‘complex’ problems in the corporate application.
Requirements
- A Degree with at least 4 years subsequent relevant experience; or
- Extensive experience and management expertise in technical or administrative fields; or
- An equivalent combination of relevant experience and/or education/training.
- Demonstrated analytical and creative thinking skills with a proven ability to evaluate service delivery.
- Demonstrated commitment to customer satisfaction, quality assurance and continuous quality improvement in all services.
- Extensive working knowledge of Oracle Relational Databases including query tools such as SQL Developer.
- Good working knowledge of the Software Development Lifecycle including source code and the Agile framework.
- Sound working knowledge of web scripting languages such as PHP, CSS, HTML5, JScript and Bootstrap Framework.
Benefits
- Access to a variety of leave options including generous parental leave.
- Ability to purchase additional leave.
- Flexible working arrangements to help manage work-life balance.
- Ongoing learning and development opportunities to grow your career.
- Inclusive and supportive culture and environment.
Notes
- For a confidential discussion regarding this role, please contact Shibu Babu (Coordinator, Senior Business Application Support) at shibu.babu@deakin.edu.au.
- For a copy of the position description, please see below: Senior Analyst SMS PD 2024.pdf.
Dates
- Opening Date: 28-Aug-2024
- Closing Date: 11-Sep-2024
Location
- Geelong - Waurn Ponds, Melbourne - Burwood
Salary
- HEW 6 $92,573 - $99,972 + 17% Superannuation
Responsibilities
- Implement, develop, design, integrate and maintain cohesive customer-facing engagement channels for reports and dashboards from central research management systems into Deakin websites, and any other area applicable to reporting requirements.
- Develop and maintain standards and documentation for various elements of eForms and to applications supporting core research management systems by participating in the process of documenting and developing procedures to maintain the data integrity of the research management systems, e.g. designing data exception/health check report.
- Apply User Experience (UX) strategies and frameworks and services that enable or support superior end user experiences and effective digital engagement through channels, technologies and platforms.
- Support Manager, Research Systems in relation to the identification of enhancements related to Service Now forms.
- Develop and maintain applications that support the central research management systems of the university, including online forms.
Requirements
- A Degree with subsequent relevant experience; or
- Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or
- An equivalent combination of training and experience or a Post-secondary/Graduate/Postgraduate qualification in Tertiary degree in an Information Technology or related discipline and subsequent experience, or an equivalent combination of relevant experience and education/training in information systems, particularly data management, Digital technologies.
- Experience working in a related field or discipline in higher education or a similar large complex environment.
- Proven experience in data analysis, research, and report/dashboard designing.
- Ability to work with and train research staff and students.
- Experience in developing both mobile (web and native) specific and responsive experiences, including an understanding of how to create optimised experiences for each targeted platforms.
- Relational database management systems (RDBMS) such as Oracle or MySQL.
- Reporting complex sets of data in summarised form.
- Experience working in an IT environment, with a clear understanding of reporting principles, methodologies, and tools.
- Experience with data management practices.
Benefits
- Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
- Flexible working arrangements to help manage work-life balance.
- Ongoing learning and development opportunities to grow your career.
- An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
- For a confidential discussion regarding this role, please contact Eby David, Manager, Research Systems via eby.david@deakin.edu.au.
- For a copy of the position description, please see below: PD - Data and Reporting Developer 562793.pdf.
Dates
- Opening Date: 20-Sep-2024
- Closing Date: 29-Sep-2024
Location
- Parkville, Victoria, Australia
Salary
- UOM 8 – $119,742 - $129,607 p.a. plus 17% super
Responsibilities
- Developing software applications independently and collaboratively, utilising common frameworks and CI/CD processes, ensuring alignment with functional requirements and security principles
- Creating automated testing scripts and ensure applications are monitored, available, and functioning as required, working closely with Enterprise Technology teams
- Participating in Agile practices, contributing to documentation, training materials, and team knowledge sharing, while identifying opportunities for process improvement
- Mentoring new team members, supporting continuous improvement, and ensuring compliance with University risk management and OH&S requirements
Requirements
- A postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training
- Strong technical expertise with broad and in-depth knowledge and skills in multiple technology sets including but not limited to Python (Django/Flask), Microsoft Power Platform and Power Apps, Java, .NET, React/Angular, Javascrip/JQuery/CSS/HTML, SQL, PHP, Object Oriented Programming, AWS
- Experience in the configuration and operation of DevOps CI/CD and Application Lifecycle Management (ALM) tools and processes including Github/Gitlab, Docker/Kubernetes, Ansible, Terraform, Azure DevOps and Rancher
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Dates
- Opening Date: Not Available
- Closing Date: 29-Sep-2024
Responsibilities
- Join the Biological Optical Microscopy Platform team.
- Provide application support and guidance on microscopy techniques.
- Develop and optimize protocols for various microscopy methods.
- Collaborate with researchers to enhance their imaging capabilities.
Requirements
- Relevant degree in a related field (e.g., Biology, Physics, Engineering).
- Experience with microscopy techniques and applications.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
Benefits
- Competitive salary package.
- Access to university facilities and resources.
- Opportunities for professional development and training.
- Flexible working arrangements.
Notes
- This is a position exclusive to current University Staff.
Dates
- Opening Date: Not Available
- Closing Date: 29-Sep-2024
Responsibilities
- Join the Biological Optical Microscopy Platform as a Platform Application Specialist.
- Provide technical support and application expertise for microscopy.
- Collaborate with researchers to optimize microscopy techniques.
- Develop training materials and conduct workshops on microscopy usage.
- Assist in the maintenance and improvement of microscopy facilities.
Requirements
- A relevant degree in a scientific field.
- Experience with microscopy techniques and applications.
- Strong communication skills to interact with researchers.
- Ability to work independently and as part of a team.
- Problem-solving skills and attention to detail.
Benefits
- Competitive salary range of $83,468 - $113,262.
- Access to professional development opportunities.
- Supportive work environment.
- Collaboration with leading researchers in the field.
Notes
- Not Available
Senior Project Officer, School of Science
The University of New South Wales (UNSW Sydney) Canberra, Australian Capital Territory
Dates
- Opening Date: 02-Sep-2024
- Closing Date: 15-Sep-2024
Location
- Canberra, Australian Capital Territory
Salary
- Level 6/7 from $100,354 plus 17% Superannuation
Responsibilities
- Provide high level practical and efficient project support to the School Executive team and stakeholders.
- Oversee project planning, development, and implementation of School of Science projects.
- Collaborate with the school executive team to assist, execute, and provide guidance on various aspects of the projects including administration, finances, policies, and procedures.
Requirements
- Demonstrated experience using a suite of software applications including project-based systems and SharePoint administration.
- Excellent communication skills with a high level of attention to detail.
- Ability to provide high level proactive project support.
- Demonstrated experience building relationships with colleagues and internal/external stakeholders to deliver successful results.
- Ability to work collaboratively and productively within a team and to take initiative and work independently while managing competing demands.
Benefits
- Generous superannuation contributions
- Employee discounts
- A commitment to lifelong learning
- UNSW-wide strategy to focus on Healthy Body, Healthy Mind, Healthy Places, and Healthy Culture.
Notes
- The successful candidate will be required to undertake pre-employment checks prior to commencement in this role.
- The successful candidate will be required to work from the UNSW Canberra campus.
- To be successful you will hold Australian Working Rights or Australian Citizenship. UNSW is unable to offer visa sponsorship for this position.
- The University reserves the right not to proceed with any appointment.
Admissions Officer
The University of Melbourne The University of Melbourne, Grattan Street, Parkville, Victoria, 3010, Australia
Dates
- Opening Date: Not Available
- Closing Date: 16-Sep-2024
Location
- The University of Melbourne, Grattan Street, Parkville, Victoria, 3010, Australia
Salary
- $83,159 - $95,518 (UOM 5)
Responsibilities
- Assess applications and provide guidance to shape future students’ experience.
Requirements
- Not Available
Benefits
- Not Available
Notes
- Not Available
Dates
- Opening Date: 24-Sep-2024
- Closing Date: 13-Oct-2024
Location
- Herston Campus
Salary
- Base salary will be in the range $111,154.58 - $124,619.84 + 17% Superannuation (HEW level 8)
Responsibilities
- Guide researchers in identifying contacts and potential funding from government and non-government organisations, and manage research contracts and agreements, including negotiation and review.
- Identify and support the pursuit of research funding opportunities, including drafting and reviewing competitive funding applications.
- Provide guidance on budget preparation, facilitate expert research methodologies, and ensure quality assurance and integrity in research activities.
Requirements
- Postgraduate qualifications and relevant experience in public health research or equivalent education and training.
- Proven skills in research management and working autonomously, preferably in a large, complex institution.
- Knowledge of industry, philanthropic, and Australian granting schemes, with experience in writing and editing competitive funding applications (e.g., ARC, NHMRC, MRFF).
- Experience in successfully engaging with external and research partners.
- Strong oral and written communication skills.
- Ability to organise and prioritise work, effectively meeting deadlines under pressure.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- Cheap parking (from just $5.75 a day)
- Salary packaging options
Notes
- The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check and education check.
- You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Dates
- 07-Jun-2024 - Job Opening
- 16-Jun-2024 - Job Closing
Responsibilities
- Execute technical support and maintenance, ensuring service requirements and client expectations are met
- Restore services promptly, manage application lifecycles, and maintain software currency
- Facilitate application transitions, manage deployments, and ensure software readiness
- Enhance processes, maintain documentation, and comply with risk management guidelines
Requirements
- Tertiary qualifications in a relevant discipline and or equivalent mix of education and relevant experience
- Industry experience in a complex organisation, preferably within the Higher Education Sector
- Knowledge of information systems, support practices and ITIL across a wide range of enterprise information systems and related technologies
- Strong technical expertise with broad and in-depth knowledge and skills in multiple technology sets including but not limited to Windows Server and desktop, UNIX, OSX, IIS, Apache, Tomcat, MSSQL, MySQL, Filemaker Pro
Benefits
- Professional development opportunity for University of Melbourne staff
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Senior Research Administration Officer
The University of Queensland Princess Alexandra Hospital - Woolloongabba
Dates
- Opening Date: Yesterday
- Closing Date: 15-Sep-2024
Location
- Princess Alexandra Hospital - Woolloongabba
Salary
- Base salary will be in the range $89,861 - $96,402 + 17% Superannuation (HEW Level 6)
Responsibilities
- Coordinates aspects of the research project, including planning, delivery, monitoring, and evaluation to support the successful completion of projects
- Develops and maintain a full working knowledge of the methodologies and approaches utilised at all stages of the research project
- Prepares reports, graphs, figures, and presentations on research outcomes at different stages of the research cycle outcomes
- Sources and disseminates information on relevant internal and external research funding opportunities to academic staff and students
Requirements
- Completion of a relevant degree in health sciences or immunology (or other relevant disciplines), or experience and research management expertise in a tertiary setting with subsequent experience in coordinating activities or an equivalent combination of relevant experience and/or education/training
- Demonstrated project management skills, including stakeholder management, writing and communication skills, scheduling and budgeting and cost management
- Demonstrated ability to work collaboratively as part of a multidisciplinary team with competing timelines; and to effectively communicate with staff of all levels, both internal and external to the organization
- Expertise and proficiency in using a wide range of computer and web applications to achieve high standard communication and promotional materials
- Advanced knowledge of the higher education environment and research funding processes
- Significant experience of working in a teams environment
- Well-developed problem-solving skills, with an ability to forward plan, prioritize tasks to meet deadlines and work with a high level of adaptability, both independently and as part of a team
- Strong interpersonal and communication skills with proven ability to produce clear, succinct documentation and the ability to liaise effectively with a wide range of stakeholders in a research environment
- Commitment to upholding the University’s values, and with the outstanding personal qualities of openness, respectfulness, and integrity
Benefits
- 26 weeks paid parental leave or 26 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- Salary packaging options
Notes
- The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia, criminal check
Administrative Officer - Elite Athlete and Performer Program
Australian Catholic University North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Melbourne, Australia
Dates
- Opening Date: Not Available
- Closing Date: 27-Aug-2024
Location
- North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Melbourne, Australia
Salary
- Total remuneration valued to $95,827 - $103,735 (pro rata) pa, including salary component $80,975 - $87,658 (pro rata) pa (HEW 5), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
- Assisting the Elite Athlete and Performer Program (EAPP) Coordinator in the planning, delivery and development of the EAPP
- Supporting athletes and performers to balance academic and sporting or performance obligations
- Updating and maintaining students records in the client relationship management system
- Collaborate with the EAPP Coordinator to identify and utilise all opportunities to grow the EAPP
- Track competition and performance schedules and seek content and images to promote achievements of EAPP
- Develop and maintain effective working relationships with internal and external stakeholders, including students and industry partners
- Support athletes and performers in representing ACU in a variety of events and contexts
Requirements
- Candidates must hold Australian work rights to apply for this position.
- This position requires a Working with Children Check (WWCC) and/or Working with Vulnerable People Check (WWVP) (ACT only).
Benefits
- Flexible work
- Study leave
- A variety of leave provisions
- Salary packaging
- Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Notes
- General enquiries can be sent to Clare Meulenbroek, Elite Athlete & Performer Program Coordinator at: Clare.Meulenbroek@acu.edu.au
- ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.
Administrative Assistant - Health & Rehabilitation Sciences
The University of Queensland St Lucia Campus
Dates
- Opening Date: 19-Sep-2024
- Closing Date: 02-Oct-2024
Location
- St Lucia Campus
Salary
- The full-time base salary will range from $73,072 - $77,476 + 17% Superannuation (HEW Level 4)
Responsibilities
- Working within a team to support record management for the student lifecycle.
- Activities such as exam invigilation, coordination of student engagement events, managing requests for room bookings in the School’s specialist teaching rooms.
- Contribution to main reception functions such as managing the borrowing of school equipment by staff and students.
- General office duties including maintaining teaching supplies, stationery supplies, photocopying and collation of exam materials.
- Processing student applications for overseas professional registration.
Requirements
- Completion of a diploma level qualification or an equivalent combination of relevant experience and education/training.
- High level computing skills, preferably using Microsoft Office software.
- Excellent interpersonal skills and a commitment to providing high level customer service.
- Ability to work as part of a team and to organise workflow to meet competing demands and deadlines.
- High level of attention to detail and accuracy in written work.
- An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
- Knowledge of University student computer systems and packages e.g. SI-net, Business Objects, iSuite packages and the use of CRM systems is desirable.
- Applicants must maintain unrestricted work rights in Australia for the duration of this appointment to apply (visa sponsorship is not available).
- The successful candidate will also be required to complete a pre-employment criminal history check.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- On campus childcare options
- Cheap parking (from just $5.75 a day)
Notes
- For more information about this opportunity, please contact Jessica Sinclair (Manager, Student and Academic Administration) at jessica.sinclair@uq.edu.au.
- For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.
- UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory.
- Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential.
Research Engagement Librarian
Australian Catholic University Canberra, Australia | Blacktown, Australia | North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Ballarat, Australia | Melbourne, Australia
Dates
- Opening Date: Not Available
- Closing Date: 18-Aug-2024
Location
- Canberra, Australia | Blacktown, Australia | North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Ballarat, Australia | Melbourne, Australia
Salary
- Total remuneration valued to $117,590 - $127,214 (pro rata) pa, including salary component $99,365 - $107,498 (pro rata) pa (HEW 7), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
- Developing and delivering training sessions on scholarly publishing, research performance/metrics and emerging technologies to researchers and HDR students.
- Providing consultation sessions for researchers and HDR students on scholarly publishing, research performance, and open access enquiries.
- Preparing research performance reports and presentations in support of grant applications, and strategic publishing requests.
Requirements
- Candidates must hold Australian work rights to apply for this position.
- For permanent/continuing roles, applicants must have permanent work rights.
Benefits
- Flexible work arrangements.
- Study leave provisions.
- A variety of leave provisions.
- Salary packaging options.
Notes
- General enquiries can be sent to Stephanie McGlinchey, Library Manager, Library Research Engagement at: stephanie.mcglinchey@acu.edu.au
- ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.