Providing comprehensive hardware support services for the academic and professional university community, encompassing installation, configuration, maintenance, and troubleshooting of AV equipment.
Offering specialised software support and operating advanced AV equipment for both academic and professional use.
Conducting regular maintenance according to industry standards and ITIL change management procedures.
Maintaining accurate documentation and logs for equipment maintenance and service records.
Offering technical advice and assistance on AV systems to support academic needs.
Collaborating with fellow AV support staff and providing technical guidance to other technical personnel as needed.
Managing database support and administration for AV services.
Representing AV Services and ICT in project meetings and contributing to the design process for major projects.
Overseeing the operation and monitoring of critical AV systems across UniSQ’s campuses.
Managing smaller AV installations and serving as a technical liaison between the university and external vendors.
Developing and supporting programming for complex AV systems, including Q-SYS.
Monitoring video conferencing rooms and resolving technical issues.
Requirements
A degree in Electrical Engineering or a relevant field, along with significant experience supporting complex AV equipment, or an equivalent combination of education and experience.
Proficiency in the design, installation, and operation of integrated AV facilities, including video conferencing systems.
Strong problem-solving and analytical skills.
Excellent communication skills, with the ability to liaise effectively with internal and external stakeholders.
A client-focused approach and a commitment to delivering exceptional service.
Demonstrated ability to work collaboratively in a team environment.
Proficiency in IT applications and specialised AV software.
Australian Catholic University Canberra, Australia
Closing date:
29-Sep-2024
Expired
Dates
Opening Date: 05-Sep-2024
Closing Date: 29-Sep-2024
Location
Canberra, Australia
Salary
Total remuneration valued to $95,827 - $103,735 total rem (pro rata) pa, including salary component $80,975 - $87,658 (pro rata) pa (HEW 5), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
Providing on-campus IT support for staff and students.
Fulfilling and logging tickets on ServiceNow our service management platform.
Providing technical assistance for Crestron and other audio visual technology within our teaching spaces and meeting rooms.
Requirements
Candidates must hold Australian work rights to apply for this position.
For permanent/ continuing roles, applicants must have permanent work rights.
Benefits
17% employer superannuation contributions to eligible continuing and fixed-term staff.
Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Access to generous benefits which include flexible work, study leave, a variety of leave provisions and salary packaging.
Notes
General enquiries can be sent to Jon Morecroft, National Manager, Campus Services at: jon.morecroft@acu.edu.au
Applications close: 29-SEP-2024 at 11:59pm AUS Eastern Standard Time.
ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.
Total remuneration valued to $95,827 - $103,735 total rem (pro rata) pa, including salary component $80,975 - $87,658 (pro rata) pa (HEW 5), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
Providing on-campus IT support for staff and students.
Fulfilling and logging tickets on ServiceNow our service management platform.
Providing technical assistance for Crestron and other audio visual technology within our teaching spaces and meeting rooms.
Requirements
Candidates must hold Australian work rights to apply for this position. For permanent/ continuing roles, applicants must have permanent work rights.
Benefits
17% employer superannuation contributions to eligible continuing and fixed-term staff.
Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Access to generous benefits which include flexible work, study leave, a variety of leave provisions and salary packaging.
Notes
Work at our picturesque Ballarat Campus nestled between Lake Wendouree and Main Street, with a cafe, library, and car park on site.
Work in a friendly and supportive community with excellent work-life balance and opportunities to expand your skills into M365, audio visual, and networking.
General enquiries can be sent to Jon Morecroft, National Manager, Campus Services, Campus Services at: jon.morecroft@acu.edu.au.
ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.
Australian Catholic University North Sydney, Australia
Closing date:
20-Aug-2024
Expired
Dates
Opening Date: Not Available
Closing Date: 20-Aug-2024
Location
North Sydney, Australia
Salary
Total remuneration valued to $95,827 - $103,735 (pro rata) pa, including salary component $80,975 - $87,658 (pro rata) pa (HEW 5), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
Providing on-campus IT support for staff and students.
Fulfilling and logging tickets on ServiceNow our service management platform.
Providing technical assistance for Crestron and other audio visual technology within our teaching spaces and meeting rooms.
Requirements
Candidates must hold Australian work rights to apply for this position.
For permanent/ continuing roles, applicants must have permanent work rights.
Benefits
Flexible work arrangements.
Study leave provisions.
A variety of leave provisions.
Salary packaging options.
Notes
General enquiries can be sent to Jon Morecroft, National Manager, Campus Services at: jon.morecroft@acu.edu.au
ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.
