Endpoint management Jobs at Australian Universities

Dates

Opening Date: Not Available
Closing Date: 27-Sep-2024

Location

Hawthorn campus, Swinburne University of Technology

Salary

HEW Level 8 salary + 17% super and benefits

Responsibilities

Administration and maintenance of Swinburne’s Managed Operating Environments across endpoints and virtual environments.
Lead process improvements and provide high level of service to customers of Swinburne IT.
Liaise with senior staff and key stakeholders to ensure effective resolution of service issues.
Provide third level technical support and guidance to team members by taking on escalated tickets.
Swiftly diagnose and resolve intricate technical challenges in collaboration with cross-functional teams.

Requirements

Experience in configuring, administering, and supporting IT infrastructure services including on-prem, cloud services and virtualization.
Experience with endpoint operating systems and related services; experience with Microsoft Azure & O365, Virtual Desktop technologies.
Excellent stakeholder relationship management skills, including the ability to interact, influence, and manage expectations.
Understanding of Endpoint Security, ACSC essential 8 maturity model and experience with security tools.
Experience with automation technologies and PowerShell scripts.
Postgraduate level qualifications (or progress towards) in information technology, information systems, or equivalent combination of experience/education/training.

Benefits

Flexible working options contained in leave and parenting/carer policies to support work-life balance.

Notes

Appointment to this position is subject to passing a Working with Children Check and a National Police Check.
Swinburne is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity.

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Dates

Opening Date: Not Available
Closing Date: 27-Sep-2024

Location

Hawthorn campus, Swinburne University of Technology

Salary

HEW Level 7 salary + 17% super and benefits

Responsibilities

Administration and maintenance of Swinburne’s Managed Operating Environments across virtual environments.
Focus on endpoint modern management and ensuring end user configurations are purpose-driven and tailored to client requirements.
Provide third level technical support to level 1 and 2 teams by taking on escalated tickets from support teams.
Diagnose and resolve intricate technical challenges.
Collaborate closely with cross-functional teams to guarantee seamless IT operations.
Escalate incidents to the Senior Endpoints Environment Engineer if a situation is not governed by policy or precedent.

Requirements

Experience in configuring, administering, and supporting IT infrastructure services including on-prem, cloud services and virtualization.
Experience with endpoint operating systems and related services; experience with Microsoft Azure & O365, Virtual Desktop technologies.
Excellent stakeholder relationship management skills, including the ability to interact, influence, and manage expectations.
Understanding of Endpoint Security, ACSC essential 8 maturity model and experience with security tools.
Experience with automation technologies and PowerShell scripts.
A degree level qualification in information technology, information systems, or equivalent.

Benefits

Flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Notes

Appointment to this position is subject to passing a Working with Children Check and a National Police Check.
Swinburne is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity.

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Dates

Opening Date: 06-Sep-2024
Closing Date: 06-Oct-2024

Location

Parkville, Victoria, 3010, Australia

Salary

UOM 7 – $106,432 – $115,211 p.a. plus 17% super

Responsibilities

Supporting the implementation of the Apple platforms strategy and roadmap, ensuring alignment with both current and future needs of the University through technical activities and delivery.
Contribute to continuous improvement initiatives to enhance the efficiency, security, capacity, scalability, and availability of Apple platform services.
Assist in developing the software/application deployment strategy for Apple devices across the university and support the maintenance of the Jamf Pro software library by ensuring applications are patched, updated, or removed as needed.

Requirements

Industry certification in IT and/or proven expertise in Apple End User Computing Platform.
Experience in designing and implementing enterprise mobility management solutions for Apple platforms to support end user devices in large and diverse organisations.
Experience with scripting languages such as AppleScript, Bash and/or Python.
Understanding of Apple’s MDM protocol and Configuration Profile specifications.

Benefits

Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses

Notes

This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

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