Loading...
Australian University Jobs
Discover how well you match with a job using UniJobAI!
Closing: 11-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 28-Aug-2024
- Closing Date: 11-Sep-2024
Location
- Callaghan, NSW 2308
Salary
- $99,655 to $112,112 + 17% superannuation
Responsibilities
- Oversee the conversion team’s operations and performance, ensuring exceptional customer service through effective lead management.
- Develop and implement marketing automation campaigns to drive student recruitment objectives.
- Collaborate with internal teams to personalise conversion strategies for target cohorts and engage in promotional activities to support recruitment efforts.
- Compile and analyse data on conversion rates and key metrics from initial enquiry to enrolment for domestic students.
- Foster a culture that embraces collaboration, engagement, excellent customer service, ongoing improvement, and accountability.
Requirements
- Proven ability to inspire and lead professional teams to deliver exceptional outcomes.
- Proficiency in CRM and marketing automation, and strong data literacy for analysis and reporting.
- A client-focused approach to collaboration and customer service across diverse stakeholders.
Benefits
- 17% superannuation
- Generous annual, personal, and life leave
- Wellbeing programs
- Health and fitness discounts
- Flexible working arrangements
- Salary packaging options.
Notes
- Applications for this position will only be accepted from those with Australian residency or a valid work permit.
- Your application must include a resume, a cover letter, and a statement addressing two targeted questions.
Closing: 12-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 30-Aug-2024
- Closing Date: 12-Sep-2024
Location
- Callaghan, NSW 2308
Salary
- The remuneration for this position is from $77,858 to $90,316 + 17% superannuation.
Responsibilities
- Provide excellent service and support to lead prospective domestic students through each stage of the student recruitment process, from initial contact to successful course enrolment.
- Engage with leads quickly to assess their suitability and facilitate their conversion into applicants.
- Relay insights from enquiry activities, lead qualifications, and call campaigns to highlight areas for improvement and opportunities for innovative strategies.
- Foster a culture that embraces collaboration, engagement, excellent customer service, ongoing improvement, and accountability.
Requirements
- Highly effective communication skills, including the ability to quickly form relationships with diverse individuals.
- Demonstrated experience in customer service across a variety of channels.
- Ability to adapt and problem solve efficiently in high pressure situations.
Benefits
- 17% superannuation
- Generous annual, personal, and life leave
- Wellbeing programs
- Health and fitness discounts
- Flexible working arrangements
- Salary packaging options.
Notes
- Applications for this position will only be accepted from those with Australian residency or a valid work permit.
- Your application must include a resume, a cover letter, and a statement addressing two targeted questions.
Closing: 02-Oct-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 02-Oct-2024
Location
- Melbourne, Australia
Salary
- Total remuneration valued to $95,827 - $103,735 total rem (pro rata) pa, including salary component $80,975 - $87,658 (pro rata) pa (HEW 5), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
- Maximise applications and enrolments of prospective students.
- Support the implementation of the sales and conversion operational plan for ACU programs.
- Nurture prospective ACU students through their enquiry, application and enrolment journey.
- Maintain a thorough understanding of ACU courses, application and enrolment process, campus amenities and student services.
- Deliver a high standard of customer service that communicates the unique ACU offer to prospective students.
- Involvement in future student programs, activities and events.
Requirements
- A degree in a marketing or communications related discipline, or equivalent experience in sales and marketing functions, preferably within the higher education sector.
- Demonstrated relevant experience working in a call centre, or sales environment.
- Strong interpersonal, written and verbal communication skills, particularly active listening skills and appropriate levels of empathy.
- Experience with the use of information technology, particularly student/customer databases, or a proven ability to quickly acquire these skills.
- Flexibility in working hours to meet service requirements outside standard business hours.
- This position requires a Working with Children Check (WWCC).
Benefits
- Flexible work arrangements.
- Study leave and a variety of leave provisions.
- Salary packaging options.
- Generous employer superannuation contributions (17%).
- Annual leave loading of 17.5% of four weeks' salary pro rata.
Notes
- Candidates must hold Australian work rights to apply for this position.
- For permanent/continuing roles, applicants must have permanent work rights.
- ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.