Clinics and Reception Administrator - Health and Rehab Clinics
The University of Queensland St Lucia Campus
Dates
- Opening Date: 19-Sep-2024
- Closing Date: 29-Sep-2024
Location
- St Lucia Campus
Salary
- The full-time base salary will range from $73,072 - $77,476 + 17% Superannuation (HEW Level 4)
Responsibilities
- Coordinate the scheduling of clients within the School’s clinics, according to educational and operational requirements.
- Ensure prospective and current clients are provided with accurate information regarding the clinics’ programs and services.
- Process client invoices and payments, maintain electronic and paper records and monitor client accounts.
- Contribute to the goals of the team by following standard operating procedures, participating in problem-solving, sharing workload with co-workers, meeting deadlines, and being a supportive colleague.
- Review and re-think administrative processes, and engage with new technology and applications to improve efficiency and outcomes.
Requirements
- Completion of a diploma level qualification or Certificate IV with relevant work-related experience, or an equivalent combination of relevant experience and/or education/training.
- Demonstrated experience working in a customer service position with a focus on administrative and reception responsibilities in a health care setting.
- Highly developed interpersonal skills, both written and oral, for communicating with clients and students, including people with disability, showing appropriate levels of empathy, respect and confidentiality whilst providing a high level of customer service.
- High-level competence in the use of a wide range of computer applications in a network environment; experience with practice management software and web-based applications, or a capacity to rapidly gain such knowledge.
- Demonstrated organisation, time management, and prioritisation skills with the ability to achieve deadlines, whilst supporting the overall goals of the team.
- Readiness to represent the School in a professional and courteous manner and according to contemporary standards of a health service in a high volume/pressure environment.
- Capacity to take recreational leave around the operational requirements of the School’s clinics operating times (unless pre-approved or in exceptional circumstances).
- Ability to work effectively and flexibly as part of a team according to an agreed work roster within the clinics operating hours from 7:30am – 5:00pm Monday to Friday.
- The successful candidate must maintain unrestricted work rights in Australia for the duration of this appointment to apply (visa sponsorship is not available).
- You will also be required to complete a criminal history check and mandatory immunisations (as they apply to this position).
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- On campus childcare options
- Cheap parking (from just $5.75 a day)
- Salary packaging options
Notes
- For more information about this opportunity, please contact Kathryn Bulmer, Practice Manager – SHRS Clinics, at k.bulmer@uq.edu.au.
- For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.
- Interviews will be held during standard business hours on Friday 4 October.
Administration Support Officer, Psychology Clinics
Griffith University Parklands Dr, Southport, QLD, Australia
Dates
- Opening Date: Not Available
- Closing Date: 17-Sep-2024
Location
- Parklands Dr, Southport, QLD, Australia
Salary
- The full time equivalent base salary will be HEW Level 4 range $70,419 - $74,299 per annum + 17% superannuation. The total FTE package will be in the range $82,390 - $86,930 per annum.
Responsibilities
- Provide essential administrative support to ensure the smooth day-to-day operations of the department.
- Manage a range of tasks, from coordinating meetings and managing diaries to supporting events and maintaining key administrative systems.
Requirements
- Relevant tertiary qualifications and subsequent relevant experience, or an equivalent combination of relevant skills, knowledge and experience.
- Strong interpersonal and written communication skills, including a demonstrated ability to contribute to a high-performing team.
- Outstanding organisational skills and the ability to manage competing priorities.
- Strong IT skills and experience in the use of the MS suite of programs and applications.
- Be able to travel between both clinic sites.
Benefits
- Salary packaging options and corporate health discounts.
- Generous leave entitlements including paid parental leave and leave loading.
- Support with future learning opportunities through our educational staff assistance scheme.
Notes
- Applicants must have unrestricted work rights.
- Successful candidates may be subject to a criminal history check.