Academic support Jobs at Australian Universities

Lead service/engagement planning and budgeting
Mobilize and manage vendor service teams
Facilitate buy-in of proposed solutions from top management levels at the client
Direct on-time, quality delivery of work products
Manage engagement economics
Manage engagement risk
Assist in the management of day to day interactions with executive clients and sponsors
Create and deliver monthly status reports and presentations
Develop and maintain contact with top decision makers at the client and with key vendors
Participate and lead aspects of the proposal development process
Contribute to the development of proposal pricing strategies
Develop practical solutions and methodologies
Develop 'whitepapers' and 'point-of-view' documents
Lead training
Get published in industry periodicals
Perform role of counsellor and coach
Provide input and guidance into the staffing process
Actively participate in staff recruitment and retention activities
Provide leadership and support for remote and on-site delivery teams and staff

Requirements

7+ years of relevant industry or consulting experience
2+ years of experience managing academic technology, distance learning and/or online initiatives
Proven ability to set and achieve goals
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Excellent interpersonal, project management and written and verbal communication skills
Well-developed customer service skills and proven ability to develop and sustain productive customer relationships
Knowledge of Brightspace and other Instructional Technology tools such as echo360
Proficiency with emerging technologies, such as podcasting, vodcasting, asynchronous/synchronous technologies and virtual worlds
Ability to plan and lead training for faculty utilizing technology
Comfortable leading and facilitating demos, workshops, training seminars
Experience with Banner and ILP preferred
Knowledge of multimedia instructional technologies and synchronous and asynchronous instructional strategies
Strong understanding of distance education delivery methods
Strong analytical and technical skills
A willingness/eagerness to mentor staff
Comfortable leading and managing multiple vendor relationships
Ability to lead and run large meetings, facilitate vendor demos, workshops, and training seminars

Benefits

missing

Notes

Position Type: Faculty Track
Employment Status: missing
Months: missing
Campus: missing
Location: On-site/Portland, ME
EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Posting Number: 2022PS0427P
Open Date: missing
Close Date: missing
Open Until Filled: No

Professional Academic Coach

University of New England Biddeford, ME Similar Jobs

Closing: Not specified

Job Summary

Dates

Opening date: not available
Closing date: not available

Responsibilities

Provide academic coaching/assessment to undergraduate students within assigned caseload.
Maintain a strong knowledge base of academic skills, pedagogy, principles and methodology.
Monitor student engagement and academic success for all students within assigned caseload.
Execute academic interventions as part of a working group; collaborate with faculty, academic and career advisors, and other professional staff in the intervention process.
Utilize a variety of technologies in order to provide the required services and track student progress including the ability to properly access and use the information in various UNE systems.
Maintain high-level knowledge of academic and career advising issues including but not limited to: general and major curriculum progression, major choice, career development, professional competencies, internship/job/graduate school options, and participation in extracurricular activities/events/programs in order to facilitate appropriate referrals when needed.
Provide appropriate information to students regarding future professions, including academics, field experience, and other opportunities relevant to their major.
Track student progress within the academic programs and provide academic support and referral as appropriate.
Instruct undergraduate students about course selection and co-curricular opportunities inside and outside of their major as needed.
Present to prospective students, orientation programs, classes, workshops
Maintain high-level presentation skills for both in-person and virtual engagements
Develop and execute purposeful and engaging programs/workshops for targeted audiences of diverse sizes and populations.
Use approved assessment measures as appropriate.
Provide appropriate referrals to academic departments, student support programs and other university resources as necessary to help students achieve their academic goals.
Provide support and guidance to professional staff within the Division of Student Success.
Participate in divisional working groups as needed.
Other duties as assigned.

Requirements

Bachelor’s degree plus 2+ years of experience in a student support capacity (e.g., academic support services, advising, coaching, counseling, etc.); experience with data analysis, interventions, delivery of services preferred. NOTE: Applicants may count experience gained while attending a graduate program as professional experience (i.e., clinical placements, externships, etc.).
Excellent planning, administrative and organizational skills.
Capacity to work with and understand undergraduate and graduate student populations.
Excellent interpersonal, organization, written and oral communication skills.
An understanding of and preference for collaborative approaches to problem-solving.
Ability to keep and maintain FERPA protected student records.
Willingness to work both autonomously and collaboratively with team members.
Strong technological skills and comfortable work with Microsoft Office, Banner (or similar data system); advising management software, preferred.
Positive and energetic outlook, commitment to life-long learning and ongoing student success.

Benefits

UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.

Notes

Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
Reporting to the Director of Interventions and Student Success
About The University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Posting Number: 2022PS0383P
Open Date: missing
Close Date: missing
Open Until Filled: Yes

Educational Support Coordinator, College of Dental Medicine

University of New England Portland, ME Similar Jobs

Closing: Not specified

Job Summary

Dates

Opening date: 02-01-2024
Closing date: not available

Responsibilities

In coordination with the Academic and Student Affairs teams as well as the Dean’s office, this position will carry out all assigned daily administrative and operational duties related to supporting faculty and students, programs and services, and other key administrative functions that promote the College’s academic mission in a student-centered environment.
Provides a high level of administrative, communication, and organizational support
Prepares courses within the Learning Management System for each term and maintains them throughout the semester
Uploads and enters information into Learning Management System and other appropriate software programs
Reviews and edits lecture capture files
Builds and deploys electronic assessments and generates performance reports
Provides support for students requiring accommodations (proctoring)
Assists with gathering information for electronic textbook order annually and maintains textbook lists for each class
Trains students and faculty on academic software systems
Prepares and organizes data in reports; assists with data collection and maintains databases and spreadsheets
Assists with maintaining academic and course calendars and schedules
Confers regularly with the Academic Affairs team
Serves as a resource for faculty who need assistance with classroom technology
Assists with monitoring compliance with academic-related policies and procedures
Ensures that the University’s intellectual property guidelines are followed
Prepares reports, takes minutes, tracks actions and recommendations, and provides other support for CDM Committees as assigned
Collects and maintains paper and electronic documentation and disseminates information as necessary
Implements and maintain records consistent with records retention policies and FERPA
Maintains confidentiality and handles sensitive information
Assists with on-boarding of new faculty and staff and new student orientation
Responds quickly to faculty or student concerns
Participates in the accreditation process and site visits
Maintains current knowledge of University policies and procedures
Maintains regular attendance and reliability
Assists with new college programs, services, and initiatives, as necessary
Performs other duties, as assigned

Requirements

Bachelor’s degree in any field and 1 to 3 years of relevant administrative experience in higher education or similar medical/dental organizational environment or a combination of education and experience from which comparable knowledge and skills are acquired
Knowledge of and experience working with a Learning Management Systems is preferred.
Strong computer skills and extensive knowledge and experience with Microsoft Office Suite (Word, PowerPoint, Excel), Google Docs and other programs such as Brightspace, Examsoft, CoursEval, VitalSource, and Ad Astra.
Experience in academic affairs or educational support is preferred
Strong computer skills and ability to quickly learn new software systems
Excellent oral, written, reading, and spelling/grammar skills
Proven ability to effectively manage multiple priorities and meet deadlines
Strong planning, administrative, and organizational skills
Ability to build strong professional relationships and problem solve in team-based environment
Demonstrated effective interpersonal communication skills
Strong verbal and written communication skills
Ability to provide excellent customer service and work effectively in a diverse community
General understanding of higher education organizational structure and administrative operations
In addition, the individual must possess the knowledge, skills and abilities, or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities

Benefits

As a full-time, entry level hourly employee of UNE CDM, you will have access to an outstanding benefit package that includes health and dental coverage, generous holiday schedule and PTO, retirement match, select position-related continuing education and development, and reduced college tuition for yourself, spouse/partner, and your dependents. A full list of benefits can be found here (Benefits | University of New England in Maine).

Notes

Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Portland, ME
UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Posting Number: 2022PS0319P
Open Date: 01/02/2024
Close Date: Open Until Filled

Australian University Jobs

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