Dates
- Opening Date: Not Available
- Closing Date: Not Available
Location
- 170 Kessels Rd, Nathan QLD 4111, Australia
Salary
- HEW 8 Salary - Base range -$108,764.25 - $122,356.68 + 17% superannuation. The total FTE package is in the range $127,254.18 - $143,157.32
Responsibilities
- Manage existing systems and develop new pipelines, automations, and platforms to streamline management.
- Experience in DevOps, developing pipelines and automations using tools like Ansible, Terraform, JSON, DevOps, Gitlab and repositories.
- Support a large enterprise Microsoft Windows server environment.
- Use SCCM, SCOM, Active Directory, and Group Policy.
Requirements
- Experience in one or more relevant programming languages e.g. PowerShell, Python or similar.
- Experience in using APIs.
- Experience and/or qualification in Microsoft Azure.
- Proactive, self-starter with the ability to work independently and collaboratively.
- Good interpersonal skills with the ability to interact with a variety of internal and external stakeholders.
- Experience working in an agile environment well regarded.
Benefits
- Wide range of Learning and Development opportunities
- Mix of on campus and work from home options available and a supportive work environment
- Salary packaging options and corporate health discounts
- Generous leave entitlements including paid parental leave and leave loading
- Support with future learning opportunities through our educational staff assistance scheme
- Opportunities for internal mobility
- Health Safety and Wellbeing initiatives – on campus Gym facilities
Notes
- This is a continuing position and will be primarily based at the Griffith University Nathan campus.
- Griffith is a multi-campus University, you may be required to work across other campus locations.
- Applicants must have unrestricted working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check.
Senior Windows System Administrator
Australian National University (ANU) Canberra / ACT, ACT, Australia, 2601
Dates
- Opening Date: Not Available
- Closing Date: 14-Oct-2024
Location
- Canberra / ACT, ACT, Australia, 2601
Salary
- Competitive remuneration package including 17% superannuation
Responsibilities
- Actively monitoring and maintaining our Windows and related environments
- Diagnosing and resolving cybersecurity related issues or implementing recommendations of the ANU Information Security Office
- Supporting the design and implementation, innovation and hardware/software maintenance and upgrades
- Working across teams to build holistic end-to-end solutions to reduce cybersecurity risks and reduce the University’s attack surface driving continuous improvement of our processes and client service
Requirements
- Strong technical skills in the support of Windows Server Systems
- Extensive knowledge and experience with Active Directory and Group Policy
- Strong PowerShell skills
- A deep knowledge of cybersecurity concepts
- Strong record-keeping and documentation skills
- Familiarity with Microsoft Configuration Manager and VMware ESXi
- Familiarity with Agile project management methodologies
- Experience with Azure cloud
- Understanding or experience with Essential 8 Cybersecurity model
- Ability to work collaboratively with a range of stakeholders, including managers, technical and non-technical staff, academics, and research teams
- An interest in working in a changing and developing environment
Benefits
- ANU offers competitive remuneration packages including 17% superannuation and regular increases
- Support for flexible and hybrid working, with access to the beautiful, green campus
- Discounted study, with 75% off ANU courses for staff and 25% for spouse and children
- Professional development initiatives including training, mentoring & upskilling opportunities
- On-site Gyms with staff discounts as well as oval spaces and ANU sports clubs
- Family friendly campus with access to childcare facilities, designated parent rooms and quiet spaces
- Salary sacrificing options including laptops, childcare, novated car leasing, additional superannuation, and more
- Affordable onsite parking from $34 / fortnight with salary sacrificing options
- Access to the Employee Assistance Program, vaccinations and health insurance plan options
- Leading employers in Australia for parental leave entitlements
Notes
- The successful candidate must have rights to live and work in Australia and will be required to undergo a background check during the recruitment process, in accordance with the Background Checking Procedure. An offer of employment is conditional on satisfactory results.
Senior Windows System Administrator
Australian National University (ANU) Canberra / ACT, ACT, Australia, 2601Dates
- 23-Jun-2024 - Closing Date
Responsibilities
- Actively monitoring and maintaining our Windows and related environments
- Diagnosing and resolving cybersecurity related issues or implementing recommendations of the ANU Information Security Office
- Supporting the design and implementation, innovation and hardware/software maintenance and upgrades
- Working across teams to build holistic end-to-end solutions to reduce cybersecurity risks and reduce the University’s attack surface driving continuous improvement of our processes and client service
Requirements
- Strong technical skills in the support of Windows Server Systems
- Extensive knowledge and experience with Active Directory and Group Policy
- Strong PowerShell skills
- A deep knowledge of cybersecurity concepts
- Strong record-keeping and documentation skills
Benefits
- ANU offers competitive remuneration packages including 17% superannuation and regular increases
- We support flexible and hybrid working, with access to our beautiful, green campus
- We offer discounted study, with 75% off ANU courses for staff and 25% for your spouse and children
- We have many professional development initiatives including training, mentoring & upskilling opportunities
- We have on-site Gyms with staff discounts as well as oval spaces and ANU sports clubs
Dates
- Opening Date: Not Available
- Closing Date: 02-Sep-2024
Location
- St Lucia Campus
Salary
- Base salary will be in the range $89,861.38 - $96,402.32 + 17% Superannuation (HEW Level 6)
Responsibilities
- Maintenance and support of Faculty Windows infrastructure (including Windows roles) and basic office software to clients and other team members.
- Development, maintenance, and improvement of operating system and software deployment images for both staff and coursework users.
- Participate in the resolution of technical problems reported by clients and team members via the helpdesk.
- Assist in the planning, development, deployment, and review of appropriate monitoring strategies of all role-related mission critical systems, services, and processes.
- Support and maintain some physical hardware, VMware guests (and associated configuration), and Windows operating systems for reliability, redundancy, and continuity in the event of a failure.
- Identify opportunities to improve systems or processes or develop new services or facilities to improve the research, teaching, and learning missions of The University.
- Adopt and promote sound cyber security practices in compliance with UQ’s Cyber Security Policy and according to cyber security procedures and standards developed by the University or Division.
Requirements
- A degree in Computer Science, Information Technology, Software or Computer Systems Engineering, or a closely related discipline with relevant experience; or an equivalent combination of experience and/or education/training.
- Good written and verbal communication skills (able to write clear documentation, standards, and technical guides; liaise effectively with clients), interpersonal skills (working as part of a team), and attention to detail.
- Experience working in a frontline or second-tier general technical support team, or equivalent experience demonstrating troubleshooting and problem resolution skills, astute judgement, and lateral thinking.
- Experience working with Windows Server roles and features on a moderate sized server fleet (i.e., Active Directory, Group Policy, SCCM, WSUS, Remote Desktop Services, Windows Backup, IIS, etc).
- Experience supporting a large Windows client fleet, including building and maintaining master software images or configurations (i.e., for staff desktops and laptops, and coursework computer teaching rooms).
- Skills automating common tasks with Windows scripting languages (e.g., Powershell, VBscript, Batch, Kixtart, or others) to ensure accuracy and throughput.
- Self-motivated and able to work effectively either alone or in a team environment with a demonstrated ability to work under pressure, prioritise tasks, meet deadlines, pay attention to detail and maintain professionalism.
Benefits
- 26 weeks paid parental leave or 26 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- On campus childcare options
- Cheap parking (from just $5.75 a day)
- Salary packaging options
Notes
- The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, etc.
- Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
Specialist - Lab Support
The University of New South Wales (UNSW Sydney) UNSW Kensington Campus, Sydney, NSW
Dates
- Opening Date: 13-Sep-2024
- Closing Date: 29-Sep-2024
Location
- UNSW Kensington Campus, Sydney, NSW
Salary
- Excellent starting salary $110,073 plus 17% super and leave loading
Responsibilities
- Provide Level 2 and Level 3 support for teaching and research lab technology related incidents and requests.
- Respond to escalated customer requests and update end users on incidents logged within agreed timeframes.
- Manage incident and request management activities in close co-operation with other UNSW IT Support groups.
- Perform a high level of incident and request resolution via remote control methods where possible.
- Take a leading role in application of IT policies, processes, solutions and standards for running UNSW teaching and research lab based technologies.
- Perform higher level and complex desktop management tool administration duties which could include specialist software management, deployment, device and application management via Microsoft SCCM / InTune and deployment / rebuild tasks under Apple Jamf Pro/ Puppet.
- Analyse and resolve escalated incidents involving advanced technical complexity, and escalate to other support teams within IT where necessary.
- Provide a consultative service and requirements gathering approach for customers' technology support requests.
- Provide workplace technology support to all levels of customers including senior and executive managers.
- Provide support for specialist technology equipment in differing lab environments across all faculties and schools (including but not limited to Wet Science labs, Engineering labs, Bio medical labs, hospitals).
- Support specialist research workstation needs where a leveraged solution is not appropriate (e.g: Workstations or Katana).
- Support IT Hub customer service desks as required.
- Contribute to the continued improvement of UNSW IT processes, procedures and practices through identifying and suggesting innovative and improved ways of working.
- Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others.
Requirements
- Minimum 3 - 5 years of relevant experience in a University (or similar) centralised technology lab support function, coupled with a Diploma and/or certificate level education in IT, or equivalent experience.
- Advanced working knowledge of Windows, Linux or macOS, LAN's, Wireless and TCP/IP networking, PC, mobile device and printer hardware, latest Microsoft Office suite, email clients and Enterprise messaging solutions.
- Advanced working knowledge of the interfaces between commodity technology and equipment used in research and education lab settings.
- Experience with Enterprise wide hardware rollouts and administration is desirable.
- Strong analytical thinking and troubleshooting skills with the ability to develop and document technical solutions.
- Strong customer service approach and experience in mentoring and supporting team members.
- Excellent verbal and written communication skills, with the ability to explain technical terms to a non-technical customer.
- Good interpersonal skills, and ability to build effective relationships with key stakeholder and fellow colleagues with a client focused approach.
- An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
Benefits
- Flexible hybrid working
- Additional 3 days of leave over the Christmas Period
- Access to lifelong learning and career development
- Progressive HR practices
- Discounts and entitlements
Notes
- The University reserves the right not to proceed with any appointment.
Dates
- Opening Date: 20-Sep-2024
- Closing Date: 06-Oct-2024
Location
- St Lucia Campus
Salary
- Base salary will be in the range $89,861.38 - $96,402.32 + 17% Superannuation (HEW Level 6)
Responsibilities
- Maintenance and support of Faculty Windows infrastructure (including Windows roles) and basic office software to clients and other team members.
- Development, maintenance, and improvement of operating system and software deployment images for both staff and coursework users.
- Participate in the resolution of technical problems reported by clients and team members via the helpdesk.
- Assist in the planning, development, deployment, and review of appropriate monitoring strategies of all role-related mission critical systems, services, and processes.
- Support and maintain some physical hardware, VMware guests (and associated configuration), and Windows operating systems for reliability, redundancy, and continuity in the event of a failure.
- Identify opportunities to improve systems or processes or develop new services or facilities to improve the research, teaching, and learning missions of The University.
- Adopt and promote sound cyber security practices in compliance with UQ’s Cyber Security Policy and according to cyber security procedures and standards developed by the University or Division.
Requirements
- A degree in Computer Science, Information Technology, Software or Computer Systems Engineering, or a closely related discipline with relevant experience; or an equivalent combination of experience and/or education/training.
- Good written and verbal communication skills (able to write clear documentation, standards, and technical guides; liaise effectively with clients), interpersonal skills (working as part of a team), and attention to detail.
- Experience working in a frontline or second-tier general technical support team, or equivalent experience demonstrating troubleshooting and problem resolution skills, astute judgement, and lateral thinking.
- Experience working with Windows Server roles and features on a moderate sized server fleet (i.e., Active Directory, Group Policy, SCCM, WSUS, Remote Desktop Services, Windows Backup, IIS, etc).
- Experience supporting a large Windows client fleet, including building and maintaining master software images or configurations (i.e., for staff desktops and laptops, and coursework computer teaching rooms).
- Skills automating common tasks with Windows scripting languages (e.g., Powershell, VBscript, Batch, Kixtart, or others) to ensure accuracy and throughput.
- Self-motivated and able to work effectively either alone or in a team environment with a demonstrated ability to work under pressure, prioritise tasks, meet deadlines, pay attention to detail and maintain professionalism.
Benefits
- 26 weeks paid parental leave or 26 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- On campus childcare options
- Cheap parking (from just $5.75 a day)
- Salary packaging options
Notes
- The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, etc.
- For more information about this opportunity, please contact Mr Jon Marnock via jon@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.