Deakin UniversityGeelong - Waurn Ponds Campus, Australia
Closing date:
15-Sep-2024
Expired
Dates
Opening Date: 30-Aug-2024
Closing Date: 15-Sep-2024
Location
Geelong - Waurn Ponds Campus, Australia
Salary
HEW 3 $64,729 - $72,534 + 17% Superannuation
Responsibilities
Provide customer and hospitality service to all visitors, guests, students and people to the university’s Waurn Ponds Estate.
Effectively work with the Senior Team Leader and Hospitality Supervisor to deliver front of house and food and beverage services, maintain service standards and processes, ensuring directed tasks are carried out in a timely and efficient manner.
Ensure a high-level of customer service, adhere to all quality requirements and participate in reviews of work practices to identify opportunities.
Clarify expectations and respond promptly to client requests, queries, or complaints to ensure client needs are met to agreed standards and timelines.
Establish and maintain strong relationships with all areas of the University that utilise the Waurn Ponds Estate, including senior executives, event organisers within faculties, portfolios, and institutes.
Requirements
Completion of a Trades Certificate or completion of year 12 with relevant work experience; or equivalent relevant experience or combination of relevant experience and education/training
Experience in hospitality
Barista experience
Responsible Service of Alcohol (RSA) certification
Work outside business hours is required. This position is designated a flexible ordinary hours span position due to business needs.
Working with Children Check.
Benefits
Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
Flexible working arrangements to help manage your work-life balance.
Ongoing learning and development opportunities to grow your career.
An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
For a confidential discussion regarding this role, please contact Cam O'Keefe, Team Leader, Waurn Ponds Estate via cam.okeefe@deakin.edu.au.
For a copy of the position description, please see below: PD - Assistant, Hospitality 562958.pdf.