Dates
- Opening Date: Not Available
- Closing Date: 27-Sep-2024
Location
- 177 Kessels Rd, Nathan QLD 4111, Australia
Salary
- HEW 8 Salary - $108,764.25 - $122,356.68 + 17% super. Full package range - $127,254.18 - $143,157.32
Responsibilities
- Investigate business requirements and documents business processes, to support the transition between systems and new ways of working. This includes writing test scripts, supporting testing, undertaking basic defect resolution tasks, and related quality assurance processes.
- Plan and deliver activities within projects including scoping, requirements definition and prioritisation activities, and reviewing business requirements against system functionality.
- Undertake user experience analysis, identifying the roles and objectives of various users and stakeholder groups, defining the required behaviour and performance of the system, products and services to meet their needs, and advising on technical solutions, modules, capabilities, and configuration options.
- Work collaboratively with stakeholders to define required behaviour and performance of the system, product or service in terms of the total user experience, resolving potential conflicts between differing user requirements. Specifies usability and accessibility measures for the required system, products and services.
- Facilitate open communication and discussion between stakeholders, acting as a point of contact in support of program stakeholder engagement strategies and plans.
- Support compliance with relevant legislation and University policies and procedures, including equity and health & safety and exhibit good practice in relation to same.
- Be a leading example of the principles and values embodied in the University’s Code of Conduct, and behave, act and communicate at all times to reflect fairness, ethics and professionalism.
Requirements
- ServiceNow Business Analysis experience and related accreditations highly desirable
- Exception interpersonal skills and the ability to gather and translate business requirements into technical specifications for ServiceNow configurations.
- Experience in writing test scripts, supporting testing, defect resolution and related quality assurance processes and supporting go-live transitions.
- ServiceNow experience is highly regarded.
- Relevant experience or an equivalent combination of relevant experience and/or education/training in Business Analysis.
Benefits
- Wide range of Learning and Development opportunities
- Mix of on campus and work from home options available and a supportive work environment
- Salary packaging options and corporate health discounts
- Generous leave entitlements including paid parental leave and leave loading.
- Support with future learning opportunities through our educational staff assistance scheme
- Opportunities for internal mobility
- Health Safety and Wellbeing initiatives – on campus Gym facilities.
Notes
- This is a full time, fixed term opportunity until 30/6/2025 based at the Griffith University Nathan campus.
- At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
- Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.
Senior Data and Integration Specialist
Macquarie University (Sydney, Australia) Wallumattagal Campus, North Ryde
Dates
- Opening Date: 26-Sep-2024
- Closing Date: 29-Sep-2024
Location
- Wallumattagal Campus, North Ryde
Salary
- Salary package negotiable for the right candidate, with a guide range between $119,056 and $132,475 (HEW Level 8), plus 17% employer superannuation contribution and annual leave loading.
Responsibilities
- Configure and customise connectors, workflows, and APIs within MuleSoft, Airflow, and Kafka to meet business needs.
- Develop, test, and maintain APIs for seamless data exchange between systems like Snowflake, focusing on MuleSoft, Airflow, Appflow, and Kafka for integration.
- Use Apache Airflow and Snowflake (preferred) to build scalable, reliable data pipelines, including using DBT to transform data in the Snowflake warehouse.
- Provide ongoing support for integration platforms such as Airflow and MuleSoft (CloudHub and Flex Gateway), including monitoring, troubleshooting, enhancing features, and optimizing performance.
- Work with cross-functional IT support teams to resolve incidents and troubleshoot system issues.
- Provide day-to-day support for business users, troubleshooting issues, and delivering timely solutions.
- Monitor and optimize the performance of integration solutions, ensuring scalability and high availability.
- Collaborate with stakeholders to gather and translate business needs into technical specifications.
- Stay updated on the latest features and best practices for MuleSoft, Airflow, Appflow, and Kafka, and recommend system enhancements.
- Design and develop integration solutions for the Student 360 project, including APIs, batch processing, and event-driven services.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- At least 6 years of total experience in integration development, with at least 1 year of specific expertise in MuleSoft (Cloud Hub and Flex Gateway) and 2 years+ experience in using four or more of the following: Apache Airflow, FastAPI, Kafka, Kubernetes, container technology, AWS Appflow, and CI/CD.
- Proficient in Python and SQL.
- Strong understanding of integration patterns such as batch processing, event-driven, API, Pub/Sub, along with knowledge of the advantages and limitations of different technologies in various contexts.
- Solid understanding of Data Warehouse and Data Engineering technologies, including DBT and Snowflake.
- Familiarity with the Salesforce platform and AWS services.
- Excellent problem-solving and analytical abilities. Strong communication and collaboration capabilities.
- Experience with CI/CD pipelines using Git.
- Relevant certifications in MuleSoft, Airflow, Snowflake, and AWS are preferred.
Benefits
- 17% employer superannuation contribution
- Annual leave loading
- Hybrid working arrangement
- Flexible work options
Notes
- This position requires a criminal record check and working rights in Australia.
- Enquiries: Kate Durie, Senior Project Officer via kate.durie@mq.edu.au.