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Closing: 05-Jan-2025
Job Summary
Dates
- Opening Date: 16-Dec-2024
- Closing Date: 05-Jan-2025
Location
- Parkville, Victoria, Australia
Salary
- $149,670 (UOM 10)
Responsibilities
- Pioneer Innovation: Explore and implement emerging technologies to transform workforce development and create engaging digital solutions.
- Drive Human-Centred and UX Design: Apply service design, UX, and experience design principles to develop intuitive, user-friendly digital environments tailored to workforce needs.
- Leverage Advanced Analytics: Use analytics frameworks, tools, and models to generate actionable insights, inform iterative improvements, and evaluate the effectiveness of digital learning and workforce solutions.
- Reimagine Workforce Experiences: Collaborate across teams to design transformative digital solutions that enhance employee development, organisational capability, and performance.
- Champion Experimentation: Test new approaches and innovative tools, including AI-driven systems and automation, to unlock possibilities for employee experience and organisational development.
Requirements
- Creative thinker with a passion for experimentation.
- Proficient in crafting accessible, impactful digital solutions through user experience (UX), service design, and experience design principles.
- Skilled in leveraging analytics frameworks, tools, and models to evaluate impact, extract insights, and optimise digital solutions.
- Adept at working across diverse teams to design holistic digital solutions that address workforce needs and strategic goals.
- Experienced with AI, automation, and next-generation tools that elevate workforce engagement and capability.
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Closing: 26-Jan-2025
Job Summary
Dates
- Opening Date: 17-Dec-2024
- Closing Date: 26-Jan-2025
Location
- St Lucia Campus
Salary
- Salary in the range $111,154.58 - $124,619.84 (HEW 8), plus a generous super allowance of up to 17%.
Responsibilities
- Lead and implement innovative projects to enhance student experience, leveraging digital technologies and innovative approaches.
- Collaborate with diverse stakeholders, including students, staff, and external partners, to identify and address student needs.
- Provide strategic advice to the Director and contribute to the development of the Library's strategic direction, focusing on student experience, digital capabilities, and space activation.
- Drive the adoption of new technologies and innovative approaches to enhance student learning and research.
- Utilise user-centred design principles to create intuitive and engaging digital experiences for students.
- Monitor and evaluate the impact of projects and initiatives, and report on key performance indicators.
- Any other duties as reasonably directed by the Director of Library Student Experience or Library Executive.
Requirements
- Relevant postgraduate qualifications and extensive experience in academic librarianship, teaching and learning, or digital capabilities.
- Strong project management and leadership skills.
- Knowledge of human-centred design, information literacy, and digital technologies.
- Experience in using AI tools and library systems.
- Excellent communication and interpersonal skills.
- Ability to collaborate with diverse stakeholders and lead teams effectively.
- You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave.
- 17% superannuation contributions.
- 17.5% annual leave loading.
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
- On campus childcare options.
- Cheap parking (from just $5.75 a day).
- Salary packaging options.
Notes
- Applications close Sunday 26 January 2025 at 11.00pm AEST (Job Reference Number - R-46396).
- Interviews have been tentatively scheduled for 13 February 2025.
Closing: 31-Dec-2024
Job Summary
Dates
- 31-Dec-2024 - Closing Date
Responsibilities
- Advocating for student wellbeing and success
- Offering a wide range of programs and services to support students
- Providing academic advising, career counseling, mental health support, and disability services
- Fostering a supportive and inclusive campus environment
Requirements
- Experience in student support, counseling, academic advising, career development, or student engagement
Benefits
- Opportunities for casual employment
- Empowering students to achieve their full potential
- Supporting student success and making a difference
Notes
- Discover opportunities for casual employment in the Student Services team at UniSC
- Register your expression of interest for suitable roles aligned with your expertise
- Encouraging continuous professional development and providing resources to enhance teaching and research endeavors
Closing: Not specified
Job Summary
Dates
- Opening date: 29-05-2024
- Closing date: not available
Responsibilities
- Assist in the coordination planning, marketing and execution of signature campus/university events (i.e. resource fair, graduate and professional student appreciation week, On the Town and Coffee Connections events, Graduate and Professional Student Appreciation Week, etc.).
- Assists in the planning, marketing, implementation, administration, monitoring and evaluation of a comprehensive schedule of Campus-wide programming initiatives in accordance with student interests, departmental and institutional mission and objectives and University Strategic Plan.
- Provide assistance, support, advisement and learning opportunities to graduate and professional student organization leaders, in the execution of programs and events.
- Supervise on-site programs and activities, including night and weekend programs.
- Serve as a resource to faculty and staff colleagues in campus event planning and curricular/co-curricular partnerships.
- Assist with planning and implementation of Graduate and Professional Student Orientation and Welcome events and additional programming for entering students.
- Assist in the development and administration of student professional development and leadership activities to enhance personal and professional competencies.
- Maintain, monitor and coordinate Presence platform with student organizations.
- Work with student organizations, serving as a resource in the areas of risk management, contracting, event approval, collaboration, accountability, leadership development, budgeting, student organization fundraising, etc.
- Serve as administrative liaison with student organizations and faculty/staff advisors. Maintains contact with student organizations and advisors to ensure continuity of programs.
- Intentionally seek out collaborative and interdisciplinary opportunities with other university departments.
- Utilize email, social networking sites and other new media opportunities to promote student life and activities to the campus/University. Maintain social media accounts for the unit.
- Assist in the development and maintenance of unit website/webpage content and the creation, content and visual design of electronic newsletters and other electronic methods information delivery to students as well as the development of departmental publications.
- Monitor event budgets and ensure compliance with University fiscal policies and procedures.
- Request and negotiate contracts with vendors/students to plan events and services; manage process in line with institutional protocols
- Assist in the development of strategic goals and objectives in accordance with department, University and division strategic priorities.
- Serve as a student advisor or committee member on conduct related matters.
- Other duties as assigned in accordance with departmental, divisional and institutional needs and goals.
Requirements
- Bachelor’s Degree required, Master’s degree preferred.
- Professional experience in activity-related programming (orientation, student organizations, student programming), or a combination of education and experience from which comparable skills and knowledge are acquired.
- Previous experience in working with graduate/professional students desired
- Ability to work evening and weekend as necessary.
- Demonstrated organizational, administrative, and budget skills
- Knowledge and experience in social media use and application
- Strong oral, written, interpersonal communication and customer service skills.
- Ability to effectively organize and prioritize work demands with an attention to detail.
- Ability to deal effectively with a wider range of individuals and groups within and outside the University.
- Ability to work effectively both independently and as part of a team with enthusiasm, initiative and creativity.
- Experience in working in Microsoft Word, Excel, Adobe, PowerPoint and social media applications.
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees.
- The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Portland, ME
- About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
- EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0441P
- Open Date: 05/29/2024
- Close Date: Open Until Filled
Closing: Not specified
Job Summary
Dates
- Opening date: 17-05-2024
- Closing date: not available
Responsibilities
- Inform and advise students and parents, both in person and on the phone, regarding: available aid programs; eligibility criteria; application and award processes; debt history; loan obligations, etc.
- Assist in completing and processing applications.
- Compile all required forms and other documentation needed to accompany applications prior to Director’s review and award decision.
- Prepare loan applications for electronic or manual processing.
- Prepare notices of student separations for lending institutions.
- Perform various liaison functions with lending agencies in investigating loan application problems, tracking application status, and so forth.
- Maintain a variety of general and specialized financial aid files and other manual records.
- Perform a variety of data entry and information retrieval tasks using computerized financial aid information systems.
- Compile information from computerized and manual records for various internal and external reports on financial aid activities and programs.
- Confer regularly with supervisor, financial aid staff, business office staff, and various other University personnel to coordinate activities, exchange information, investigate and resolve problems, and so forth.
- Assist the Director with special projects and other regular financial aid functions as assigned.
- Maintain a good working knowledge of relevant federal regulations, laws and standards pertaining to student financial aid.
- Perform other related duties as necessary.
Requirements
- Associate’s Degree plus two years of relevant experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.
- Good typing, filing and other general office skills.
- Good reading, writing and math skills.
- Good administrative skills.
- Basic advising skills.
- Some relevant experience in maintaining a moderately complex manual and computerized information system.
- Ability to understand and explain to others technical regulations governing student financial assistance programs.
- Ability to deal effectively with students, parents and other University personnel, frequently regarding sensitive and confidential financial matters.
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees.
- The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Biddeford, ME
- About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
- EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0432P
- Open Date: 05/17/2024
- Close Date: Open Until Filled
Closing: Not specified
Job Summary
Dates
- Opening date: 17-05-2024
- Closing date: not available
Responsibilities
- Leadership in Developing STEM Curriculum
- Provides leadership to implement strategic initiatives with assistance from the Director of Learning Experience.
- Stays current with trends in online education and educational technology to leverage opportunities for continuous improvement of the learning experience.
- Provides project management leadership to ensure high-quality and efficient course development under tight timelines.
- Collaborates with subject matter experts to convey complex scientific and mathematical concepts in an accessible and engaging way.
- Sets up frameworks to create learning experiences in sciences at scale.
- Meets regularly with Instructional Designers, Academic Program Directors, and the Director of Learning Experience to discuss and implement strategies for continuous quality improvement of programs and curricula.
- Instructional Design and Technology
- Works collaboratively and effectively with faculty, subject matter experts, and instructional designers to provide the consultation necessary to design, develop, and implement innovative instructional content, courses, and professional development projects that enrich online teaching and learning with an emphasis on assessment practices and assessment quality and effectiveness.
- Partners with instructional designers and academic program leadership to create consistent and appropriate assessment policies and guidelines.
- Provides guidance in curriculum and assessment best practices, especially for science-based courses.
- Works collaboratively to ensure that all UNE Online programs and courses comply with all Title V, Americans with Disabilities Act (ADA), and Section 508 of the Workforce Rehabilitation Act requirements and standards for education, as directed by UNE leadership.
- Other duties as assigned.
Requirements
- Master’s degree preferred, plus 3-5 years combined instructional design and/or education technology experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Higher education experience and project management experience required; prior supervisory or team leadership experience preferred.
- Experience managing individuals and initiatives.
- Knowledge and use of higher education CRM systems preferred.
- Demonstrated management and leadership ability and experience in motivating, supervising and evaluating the performance of staff.
- Experience adopting, integrating, managing, and training others on use of original and third-party media-rich textbook and lab content and tools.
- Friendly, professional attitude and mentality with the ability to influence.
- Effective analytic, interpersonal, technology and communications skills.
- Ability to stay organized and work in a fast-paced environment.
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees.
- The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
- This is a hybrid position with the Incumbent required to work onsite at the Portland Maine campus Tuesday-Thursday with the option to work remotely on Monday and Friday.
- Additional on-campus time may be required as needed.
- Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
- The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.
- Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Closing: Not specified
Job Summary
Dates
- Opening date: 29-05-2024
- Closing date: not available
Responsibilities
- Responsible for the overall operation and management of the Office of Student Life.
- Manage departmental budgets including: orientation and student government related budgets; student activity fee fund disbursement, expenditure approval, account reconciliation, policy development, etc.
- Responsible for creation, design and content of electronic methods of information delivery including all department social media, web, publications and other forms of communications
- Responsible for the oversite of web-bases systems; Presence platform and University Tickets, etc. as utilized by office, students, etc.
- Serve as a student conduct officer, advisor, or otherwise as needed.
- Plans and implements a program of training and assessment for student organizations and advisors. Serves as a resource and guide for advisors.
- Plan, implement and monitor campus student travel policy.
- On-call duty coverage as needed for response to emergencies and needs associated with student travel.
- Assist in the implementation appropriate procedures during emergency or crisis situations in conjunction with supervisor, Facilities Management, Security, Health Services, Counseling and off-campus agencies (local authorities, medical facilities/ personnel, etc.) as required.
- Interpret and enforce a wide variety of University and individual College/academic program policies and procedures governing student behavior and professionalism.
- Confer regularly with the Associate Dean of Students, fellow student affairs staff, and other University personnel to plan, coordinate and evaluate programs, activities, policies, exchange information, investigate and resolve problems, refer students, and the like.
- Respond to other duties as assigned by the Associate Dean of Students and/or Vice President of Student Affairs in accordance with departmental, divisional and institutional needs and goals.
- Coordinate assessment projects, strategic initiatives and assists with long-range planning for the department and the Division of Student Affairs.
- Provides direction and guidance to professional and student staff.
- Performs other related duties as assigned.
- Plans, implements executes and attends an extensive and diverse program of events, activities, co-curricular programming to graduate and professional students.
- Work with academic and other units to provide diverse co-curricular programming, and guidance that meets educational and professional development needs of students, and in line with the Interprofessional Education program goals.
- Plan, implement and assess a collaborative campus program of engagement and leadership/professional development opportunities focused toward undergraduate and graduate/ professional students.
- Provides direct advisement to campus student organizations in the development and implementation of student organization programming and events.
- Assists in the planning, implementation and assessment of graduate and professional student orientation and transition programs.
- Co-advise the Graduate and Professional Student Association and advise the 100+ student organizations. Serve as a liaison between students and University administration.
- Negotiate contracts and agreements with performers, vendors and other program providers to service and support campus events and activities.
Requirements
- A Master’s degree required in higher education, student affairs, or related discipline plus two – four years of relevant administrative experience or a combination of education and experience from which comparable skills and knowledge are acquired.
- Sound understanding of student development theory and the educational, cultural and social needs of a graduate and professional student community.
- Ability to work evenings, and weekends as necessary.
- Strong organization skills, attention to detail, and ability to manage multiple priorities and meet deadlines.
- Excellent verbal and written communication skills including the ability to effectively communicate with students, faculty, staff and a wide range of external stakeholders.
- Skilled in Microsoft Word, Excel, Adobe, PowerPoint and social media applications. Ability to manage complex computer software systems and applications for tracking data and information.
- Skilled in use of software to create electronic newsletters, webpage content, etc.
- Demonstrated ability to work individually and as a member of a professional team, establishing strong working relationships across campus constituencies
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees.
- The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Portland, ME
- About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
- EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0440P
- Open Date: 05/29/2024
- Close Date: Open Until Filled
Closing: Not specified
Job Summary
Dates
- Opening date: 29-05-2024
- Closing date: not available
Responsibilities
- Serves as the coordinator of first year co-curricular initiatives in concert with key UNE offices and staff including the key leaders of the College of Arts and Sciences and Westbrook College of Health Professions.
- Develop, implement and assess a cohesive FYE co-curriculum that includes peer mentoring, living learning communities, and a wide variety of educational and social programming.
- Develop the curriculum for, including materials and workshops, the ongoing training and education of FYE Living/ Learning, and Themed Living Communities.
- Collaborate with a variety of academic and co-curricular units in the planning, implementation, and assessment of UNE’s Living/ Learning and Themed Living Communities
- Serving as a liaison to the undergraduate colleges, provides support and resources pertinent to the delivery of first year experience courses.
- Oversees all aspects of the FYE Mentor Program, including the recruitment and training of student mentors, and the marketing and evaluation of the program.
- Recruit, train, supervise, and evaluate a team of dynamic student staff.
- Assists in the training of the first-year area Resident Advisor team, and confer regularly with Area Coordinators on strategies to address trends and student success concerns using a wide variety of resources.
- Work in partnership with the Director of Student Engagement to plan and implement the Undergraduate New Student Orientation Program, and coordinate Weeks of Welcome, Convocation, and Homecoming Weekend programs.
- Develop and update marketing materials and tools for the First Year Experience, including website content, brochures, posters, bulletin boards, and social media accounts.
- Serves on various campus-wide, divisional, and departmental committees.
- Advise the First Year Class Council.
- Assist in the planning and facilitation of the annual student leader hiring process.
- Works closely with the Associate Provost for Student Success on a variety of student success initiatives.
- Supports a variety of retention initiatives, and assists with the assessment of first year students using NSSE, SSI, and other appropriate survey instruments.
- Collaborates with key stakeholders in the creation of a comprehensive parent/family outreach strategy.
- Perform other related duties as assigned.
Requirements
- Master’s Degree in Education, College Student Personnel, Higher Education Administration, or related discipline preferred and 2-4 years of professional experience, with specific familiarity of First Year student issues and programming desired or a combination of education and experience from which comparable skills and knowledge are acquired.
- Experience executing and evaluating retention initiatives with a focus on demonstrated learning outcomes preferred.
- Demonstrated success planning and implementing programs for students in transition.
- Strong organizational and managerial success.
- Success in establishing relationships and fostering collaborative partnerships.
- Ability to work evenings and weekends as required.
- Technical skills, learning outcomes, and program assessment experience desirable.
- Proven record of successfully employing social media and marketing strategies.
- Strong communication in written and oral forms.
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees.
- The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Biddeford, ME
- Open Date: 05/29/2024
- Close Date: Open Until Filled
- EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0424P
Closing: Not specified
Job Summary
Dates
- Opening date: 25-04-2024
- Closing date: not available
Responsibilities
- Design and implement activities and events that support COM’s mission including: Leading development of signature events for the college including but not limited to the UNE COM White Coat Ceremony, Alumni Weekend, and all alumni events at regional and national professional organization meetings.
- Planning, organizing, and executing all aspects of UNE COM Fourth Year celebratory experiences, including but not limited to Match Day, Senior Week, and Graduation related events.
- Represent the COM at monthly UNE COM Alumni Association meetings and serve as support staff for UNE COM Alumni Association.
- Oversee UNE COM alumni mentoring events and programming, including but not limited to speed networking, alumni & student receptions, and Reunion Weekend.
- Oversee organization and annual implementation of Alumni “life mentor” program.
- Work with clinical education on student-recent graduate partnering for residency advising.
- Plan, supervise, coordinate and perform a wide range of staff support functions in collaboration with the Staff Assistant related to medical student clubs and organizations.
- Oversee the training and supervision of student club and organizations leaders.
- Support students in the coordination for arrangements for all necessary support services and facilities.
- Administer and oversee the operating budgets of assigned functions, including all student clubs and organizations.
- Develop and modify programs/operating systems in response to student needs and institutional objectives.
- Collaborate with offices to ensure consistency and quality communication efforts.
- Provide on-campus presence and interact with COM students and alumni at major events to encourage engagement and connection.
- Create and oversee the strategic development and assessment of all office communications ensuring compliance with the University’s Brand Identity Guidelines and communication policies.
- Plan, design, and write content for alumni-focused communications — electronic, print or social media as appropriate and warranted.
- Develop and execute alumni-focused surveys.
- Stay updated on current developments in Student Affairs in higher education as well as Medical Education and related support areas.
- Attend various professional meetings and conferences.
- Supervise staff assistant or coordinator as appropriate.
- Assist the Associate Dean of Recruitment, Student & Alumni Services in developing and administering other COM student services programs as assigned.
- Perform other related duties as assigned to meet Department, College and University goals and objectives.
Requirements
- Bachelor’s degree, with Masters preferred, plus at least three years to five years of highly responsible administrative /coordinative experience or a combination of education and experience from which comparable knowledge and skills have been acquired.
- In-depth experience in a medical school or related setting that would provide one with significant knowledge of medical education, is preferred.
- Ability to deal effectively with prospective and current medical students, pre-med and other college advisors, UNE COM faculty/staff/alumni, and others.
- Well-developed administrative and organizational skills that will enable individual to handle demanding, high volume, diverse workload.
- Ability to relate well with others and perform duties with a high degree of integrity, confidentiality, and adherence to professional ethical standard.
- Well-developed skills in public relations and conference/event planning and execution.
- Well-developed skills in word processing, database development and management.
- Ability to regularly work evenings and week-ends as needed.
- Preferred: Knowledge of HIPAA, FERPA and other key practices
- Knowledge of iModules, Banner and other University software
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees.
- The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Biddeford, ME
- Open Until Filled: Yes
- Posting Number: 2022PS0389P
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
Closing: Not specified
Job Summary
Dates
- Opening date: 07-03-2024
- Closing date: not available
Responsibilities
- Assist with contacting students/families requiring more in-depth support and options for college financial planning; working with families identified as needing additional review of financial circumstances.
- Inform and advise students and parents—in person, by email, and on the phone— regarding available aid programs, eligibility criteria, application and award processes, debt history, loan options, loan obligations, and the like. Assist in completing and processing applications.
- Deliver high level of customer service in accordance with current and developing standards of the department, which involve embracing a student-centric philosophy, to create an exceptional student experience for prospective and current students as well as alumni.
- Assist with billing outreach; contact families with outstanding balances and offer information and options.
- Assist with student retention efforts by helping to work with students in danger of withdrawing due to financial reasons.
- Assist with improving and delivering communications (i.e. written, in-person, visual, website).
- Assist in coordinating and participating outgoing call campaigns.
- Help to establish and oversee regular monitoring of Student Financial Services social media.
- Assist in developing and disseminating financial literacy and student debt management tools and strategies; assist in delivering student workshops and informational sessions & events (i.e. Student Wellness Fair; Student Orientation).
- Assisting in data collection related to student contact and outreach to determine effectiveness of outreach strategies (i.e. call center data, other traffic flow data, social media data).
- Perform other related duties as assigned.
Requirements
- Bachelor’s degree preferred and three to five years in Student Financial Services, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Familiarity with financial aid process preferred.
- Familiarity with higher education setting preferred.
- Excellent communication skills in order to successfully counsel students and respond to student concerns; ability to be compassionate and empathetic when faced with difficult family situations; ability to establish relationships with students and families.
- Ability to create and design communications in a variety of mediums and formats.
- Solid word processing, spreadsheet and research/data analysis capabilities.
- Experience with Banner or other higher education software preferred.
- Ability to work occasional weekends and evenings, as needed, in order to access students and do presentations and workshops.
- Sales experience a plus.
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Biddeford, ME
- Open Date: 03/07/2024
- Close Date: Open Until Filled
- EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0325P
Student Communication and Events Officer
University of the Sunshine Coast
90 Sippy Downs Drive, UniSC Sunshine Coast, QLD, Australia, 4556
Similar Jobs
Closing: 27-Jun-2025
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 27-Jun-2025
Location
- 90 Sippy Downs Drive, UniSC Sunshine Coast, QLD, Australia, 4556
Salary
- Level 5, $77,710 - $87,573 (pro rata), plus up to 17% employer superannuation
Responsibilities
- Develop and implement communication campaigns tailored to the diverse needs of the student community.
- Support student conversion, transition, and success initiatives.
Requirements
- Experience in effective communication strategies.
- Passion for making a difference in education and community engagement.
Benefits
- Part-time (0.8 FTE / 29 hrs per week), fixed-term appointment until 27 June 2025.
- Up to 17% employer superannuation.
Notes
- Professional Level 5 position in Student Services.