Dates
- Opening Date: 29-Aug-2024
- Closing Date: 16-Sep-2024
Location
- Crawley, Perth
Salary
- Base salary range: $91,883.00 – $122,544.00 p.a. plus 17% superannuation.
Responsibilities
- Operate independently and provide support to the Platform Operations Lead.
- Use technical expertise in a variety of analytical and technical assignments.
- Diagnose solutions for services in the storage, computing, and infrastructure software environment.
Requirements
- Broad experience across both private datacentre and cloud hosted platforms.
- Strong understanding of enterprise application architectures and underpinning services.
- Motivated to learn and develop new ways of delivering agile hosting platforms and foundation services leveraging Infrastructure as Code.
- Highly developed skills in Microsoft Azure IaaS, Directory Services, Online Services like Exchange and Teams, VMWare Horizon VDI, and skills in both Windows and Linux.
- Relevant tertiary qualification or equivalent competency.
- ITIL Certification or demonstrated experience in ITIL processes is desirable.
- Substantial relevant computing experience in standards, documentation, operations and technical maintenance of platforms and applications in a diverse hosting environment.
- Analytical and problem-solving skills and the ability to interpret needs and recommend appropriate solutions within a changing environment.
- Ability to establish positive stakeholder relationships whilst remaining fully customer focused.
Benefits
- Flexible working options considered.
- 26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
- 4 weeks annual leave with the option to purchase more.
- 13 weeks long service leave after seven years.
- Salary packaging options.
- 17% superannuation, with the option to reduce to the minimum super guarantee.
- 25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
- Incremental progression based on 12 months continuous service.
Notes
- This position is only open to applicants with relevant rights to work in Australia.
- To learn more about this opportunity, please contact Steven Lim at steven.lim@uwa.edu.au - please do not send your resume to Steven this should be done via the application process below.
Virtual Platform Environment Engineer
Swinburne University of Technology Hawthorn campus, Swinburne University of Technology
Dates
- Opening Date: Not Available
- Closing Date: 27-Sep-2024
Location
- Hawthorn campus, Swinburne University of Technology
Salary
- HEW Level 7 salary + 17% super and benefits
Responsibilities
- Administration and maintenance of Swinburne’s Managed Operating Environments across virtual environments.
- Focus on endpoint modern management and ensuring end user configurations are purpose-driven and tailored to client requirements.
- Provide third level technical support to level 1 and 2 teams by taking on escalated tickets from support teams.
- Diagnose and resolve intricate technical challenges.
- Collaborate closely with cross-functional teams to guarantee seamless IT operations.
- Escalate incidents to the Senior Endpoints Environment Engineer if a situation is not governed by policy or precedent.
Requirements
- Experience in configuring, administering, and supporting IT infrastructure services including on-prem, cloud services and virtualization.
- Experience with endpoint operating systems and related services; experience with Microsoft Azure & O365, Virtual Desktop technologies.
- Excellent stakeholder relationship management skills, including the ability to interact, influence, and manage expectations.
- Understanding of Endpoint Security, ACSC essential 8 maturity model and experience with security tools.
- Experience with automation technologies and PowerShell scripts.
- A degree level qualification in information technology, information systems, or equivalent.
Benefits
- Flexible working options contained in our leave and parenting/carer policies to support work-life balance.
Notes
- Appointment to this position is subject to passing a Working with Children Check and a National Police Check.
- Swinburne is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity.