Deakin UniversityFlexible location + hybrid work arrangements
Closing date:
30-Sep-2024
Dates
Opening Date: 24-Sep-2024
Closing Date: 30-Sep-2024
Location
Flexible location + hybrid work arrangements
Salary
HEW 5 $80,199 - $89,950 + 17% Superannuation
Responsibilities
Assist with and respond to customer enquiries, provide timely and accurate advice and administrative support to the admission and RPL function.
Respond promptly to requests, queries, or complaints to ensure client needs are met to agreed standards and timelines.
Undertake administrative tasks and services relating to admissions and RPL.
Provide advice and make appropriate referrals to other areas of the University as appropriate.
Build productive relationships with a diverse range of existing stakeholders and actively seek to maintain positive relationships.
Present information in a clear, structured, concise and tailored way by focusing on key messages and check that messages are understood and meet audience needs.
Requirements
Completion of a Degree without subsequent relevant work experience; or
Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
Completion of a Post-Trades Certificate or Advanced Certificate and extensive relevant experience as a Technician; or
An equivalent combination of relevant experience and/or education/training.
Experience in administration and related activities and services in a large organisation with complex administrative structures, policies, and procedures.
Benefits
Dynamic and diverse working environment with opportunities to grow and develop careers.
Commitment to making a positive impact through excellence in education, research, and innovation.
Notes
For a confidential discussion regarding this role, please contact Lee Reid (Team Leader, Admissions) via email lee.reid@deakin.edu.au or Carissa Anstey (Team Leader, Admissions) via email carissa.anstey@deakin.edu.au.
For a copy of the position description, please see below: PD - Officer Admissions - 564252.pdf.