Dates
- Opening Date: 04-Sep-2024
- Closing Date: 29-Sep-2024
Location
- Adelaide, South Australia, 5005 Australia
Salary
- (HEO6) $89,383 - $96,550 per annum plus an employer contribution of 17% superannuation applies.
Responsibilities
- Assist in the delivery of high quality and customer-focused service across records activities.
- Provide key support and technical expertise in the use, administration, and configuration of the University’s recordkeeping system Content Manager (CM).
- Liaise with business and academic areas to support University recordkeeping practice and compliance.
- Coordinate and involve in wider records compliance activities, projects, systems upgrades and integrations.
- Provide administrative and technical support in the management of both digital and physical records.
- Assist the Manager, Records Services with relevant records projects.
- Ensure alignment of services and programs to fulfil the University’s requirements for business efficiency and compliant recordkeeping.
Requirements
- Demonstrated knowledge and experience in the support and administration of an EDRMS (Electronic Document and Records Management System).
- Demonstrated understanding and experience in supporting a high-quality records program across both digital and hardcopy records.
- Excellent interpersonal and communication skills appropriate for working with a wide range of stakeholders.
- Demonstrated commitment to a high level of customer service.
- Well-developed project management, analytical and problem-solving skills with proven successful outcomes.
- Demonstrated ability to multi-task and work with competing deadlines with sound judgement and the ability to prioritise work tasks.
- Knowledge of contemporary records and information management technologies and trends.
- A relevant degree qualification or progress toward a qualification; or completion of a diploma qualification and relevant work experience; or an equivalent combination of relevant experience and/or education/training.
Benefits
- Salary packaging
- Flexible work arrangements
- High quality professional development programs and activities
- On-campus health clinic, gym and other fitness facilities.
Notes
- The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
- For a confidential discussion regarding this position, contact Shannon Ciampa, Records Services Manager.
Dates
- Opening Date: 09-Sep-2024
- Closing Date: 22-Sep-2024
Location
- Flexible location + hybrid work arrangements
Salary
- HEW 7 $101,858 - $112,156 + 17% Superannuation
Responsibilities
- Configure, monitor, and manage the University’s enterprise wide EDRMS (Content Manager v23.4) and other records platforms to ensure high-quality records management in compliance with university policies and standards.
- Develop and maintain system integrations and technical solutions to meet operational and strategic records management needs.
- Foster strong relationships with internal and external stakeholders to understand their needs and deliver sophisticated, best-practice records management solutions.
- Lead the development and delivery of training and support programs for EDRMS users, including managing the helpdesk and creating self-help resources.
- Oversee data quality and conduct data analysis on EDRMS platforms, identifying trends, issues, and opportunities for improvement.
Requirements
- A Degree in records management, information systems or a related field, with subsequent relevant experience; or extensive experience and specialist knowledge or broad knowledge in technical or administrative fields.
- Extensive experience in managing an EDRMS (Content Manager v23.4) and/or other records management platforms.
- Understanding of Public Record Office Victoria standards and retention schedules, and how they are applied and implemented in records systems.
- Proven experience developing and managing training programs and/or helpdesk services.
- Demonstrated expertise in digital recordkeeping and automated records capture, with strong analytical skills to develop and implement practical solutions to complex problems.
Benefits
- Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
- Flexible working arrangements to help manage work-life balance.
- Ongoing learning and development opportunities to grow your career.
- An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
- For a confidential discussion regarding this role, please contact Tim Newbegin, Manager, University Records on t.newbegin@deakin.edu.au.
- For a copy of the position description, please see below: FINAL PD - Coordinator, Records Platforms - HEW7 (2).pdf.