The full-time base salary will range from $73,072 - $77,476 + 17% Superannuation (HEW Level 4)
Responsibilities
Coordinate the scheduling of clients within the School’s clinics, according to educational and operational requirements.
Ensure prospective and current clients are provided with accurate information regarding the clinics’ programs and services.
Process client invoices and payments, maintain electronic and paper records and monitor client accounts.
Contribute to the goals of the team by following standard operating procedures, participating in problem-solving, sharing workload with co-workers, meeting deadlines, and being a supportive colleague.
Review and re-think administrative processes, and engage with new technology and applications to improve efficiency and outcomes.
Requirements
Completion of a diploma level qualification or Certificate IV with relevant work-related experience, or an equivalent combination of relevant experience and/or education/training.
Demonstrated experience working in a customer service position with a focus on administrative and reception responsibilities in a health care setting.
Highly developed interpersonal skills, both written and oral, for communicating with clients and students, including people with disability, showing appropriate levels of empathy, respect and confidentiality whilst providing a high level of customer service.
High-level competence in the use of a wide range of computer applications in a network environment; experience with practice management software and web-based applications, or a capacity to rapidly gain such knowledge.
Demonstrated organisation, time management, and prioritisation skills with the ability to achieve deadlines, whilst supporting the overall goals of the team.
Readiness to represent the School in a professional and courteous manner and according to contemporary standards of a health service in a high volume/pressure environment.
Capacity to take recreational leave around the operational requirements of the School’s clinics operating times (unless pre-approved or in exceptional circumstances).
Ability to work effectively and flexibly as part of a team according to an agreed work roster within the clinics operating hours from 7:30am – 5:00pm Monday to Friday.
The successful candidate must maintain unrestricted work rights in Australia for the duration of this appointment to apply (visa sponsorship is not available).
You will also be required to complete a criminal history check and mandatory immunisations (as they apply to this position).
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
Notes
For more information about this opportunity, please contact Kathryn Bulmer, Practice Manager – SHRS Clinics, at k.bulmer@uq.edu.au.
For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.
Interviews will be held during standard business hours on Friday 4 October.
Promote Deakin's courses to prospective students and their key influencers.
Represent the university at events and provide accurate information about programs and application processes.
Support the coordination and execution of engagement strategies and activities, including presentations, campus tours, and expos.
Build strong relationships with secondary school career advisors and internal stakeholders to understand needs and deliver effective services.
Develop and implement practical solutions tailored to stakeholder needs.
Plan and prioritize work effectively, addressing potential barriers to success.
Seek and act on client feedback to improve service and address issues.
Provide ethical and insightful advice that aligns with client needs.
Demonstrate commitment and integrity in all professional activities.
Requirements
A relevant degree with subsequent experience, or extensive specialist knowledge in technical or administrative fields.
An equivalent combination of experience and/or training in marketing, communications, or PR.
Proven experience in marketing, student recruitment, communications, account management, events, or related areas.
Demonstrated ability to manage projects or programs to meet key objectives effectively.
Superior interpersonal, verbal, and written communication skills, with experience in CRM systems and advanced proficiency in Microsoft Office, including PowerPoint and spreadsheets.
Benefits
Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
Flexible working arrangements to help manage work-life balance.
Ongoing learning and development opportunities to grow your career.
An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
Regular work outside business hours is required.
Regular travel will be required, including interstate or overseas travel.
Drivers Licence and Working with Children Check are required.
Macquarie University (Sydney, Australia)Macquarie City Campus
Closing date:
26-Sep-2024
Expired
Dates
Opening Date: 14-Sep-2024
Closing Date: 26-09-2024
Location
Macquarie City Campus
Salary
Not Available
Responsibilities
Overseeing daily operations to ensure smooth and efficient functioning of the venue.
Developing and implementing strategies to enhance guest experiences and drive revenue growth through increase occupancy of event and conferencing spaces.
Follow up on sales leads, conducting on-site inspections with clients of available function spaces and securing bookings.
Monitoring financial performance, managing budgets, and preparing reports to track key metrics.
Manage and develop the team including recruitment, induction, performance management and training.
Resolve customer queries and complaints.
Stock management, including inventory control, ordering and maintaining stock levels.
Collaborate with relevant stakeholder to deliver on outcomes.
Develop and maintain effective relationships with clients to ensure overall satisfaction when planning and delivering their conference/event.
Requirements
Proven experience working in a similar environment and/or venue management supervisory experience.
Passion for excellent customer service and sales.
Experience in leading or supervising a diverse team.
Excellent organisation skills and attention to detail.
Benefits
Free gym and aquatic centre membership at Macquarie University Sports & Aquatic Centre
Professional development and career progression opportunities
Paid concessional days between Christmas and the New Year
25% off purchases at all Campus Life operated outlets
Friendly and collaborative values-driven culture
Access to our staff wellbeing program, staff support services, & employee flu shot program
Discounted corporate health insurance
Notes
If you have experience in the same field, are looking for a new challenge and ready to work in a fun and friendly environment, apply now to start ASAP!
All applicants must have the right to work in Australia.
For queries, contact General Operations Manager at issy.decastro@mgsm.edu.au.
Swinburne University of TechnologyWantirna campus, Swinburne University of Technology
Closing date:
20-Sep-2024
Expired
Dates
Opening Date: Not Available
Closing Date: 20-Sep-2024
Location
Wantirna campus, Swinburne University of Technology
Salary
HEW Level 7 salary + 17% superannuation and benefits
Responsibilities
Coordinate a wide range of administrative functions in support of Vocational Education and Training (VET) program delivery.
Provide leadership to the Teaching and Learning Support team focused on the HSC Department.
Coordinate team workloads and support the complaints management process.
Monitor and analyze reports and the continuous improvement process.
Liaise with staff across the University, particularly within Student Administration and Library Services.
Requirements
Demonstrated relevant experience in the provision of high quality administrative and support services within a demanding, client focused environment.
High-level organisational and time management skills including the ability to plan, work under pressure, prioritise tasks, and display thoroughness and attention to detail.
Proven ability to identify opportunities for improvement and implement client focused solutions in line with organisational policies and strategic plans.
Demonstrated leadership skills, including excellent interpersonal, written, and verbal communications skills.
Analytical and problem-solving skills with the ability to relate existing policy to complex issues and make informed decisions.
Completion of a degree with at least 4 years subsequent relevant experience; or extensive experience and management expertise in administrative fields; or an equivalent combination of relevant experience and/or education/training.
Benefits
Flexible working options contained in leave and parenting/carer policies to support work-life balance.
Notes
Appointment to this position is subject to passing a Working with Children Check.
For more information about the role, please email staffrecruitment@swin.edu.au. Applications Close: Friday, 20 September 2024 at 5pm.
Health and wellness discounts including fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to Employee Assistance Program for staff and their immediate family.
Salary packaging options.
Notes
The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia and criminal check.
Interviews have been tentatively scheduled for week commencing 23/09/2024.
The University of Western AustraliaCrawley, Western Australia
Closing date:
23-Sep-2024
Expired
Dates
Opening Date: 16-Sep-2024
Closing Date: 23-Sep-2024
Location
Crawley, Western Australia
Salary
Base salary: $91,833 plus 17% superannuation.
Responsibilities
Coordinate the administrative and logistical aspects of a wide variety of University events and initiatives including Graduations and Open Day, as well as student recruitment, brand reputation, relationship and engagement events.
Support UWA’s outreach and engagement goals through providing a centralised, coordinated and professional event logistics and delivery function.
Liaise with internal and external stakeholders and suppliers to facilitate a consistent and professional standard of events.
Requirements
Relevant tertiary qualification and/or demonstrated equivalent competency in event management
Substantial relevant experience working in a busy end-to-end event coordination role at an appropriate level
Highly developed written and verbal communication skills with a strong client focus
Demonstrated ability to maintain attention to detail and solve problems while working under pressure
Highly developed planning and organisational skills, with demonstrated ability to manage events projects on time and within budget
“C” class driver’s licence, and the ability to work outside normal office hours, including evenings and weekends.
Benefits
Flexible working options considered.
26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
4 weeks annual leave with the option to purchase more.
13 weeks long service leave after seven years.
Salary packaging options.
17% superannuation, with the option to reduce to the minimum super guarantee.
25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
Incremental progression based on 12 months continuous service.
Notes
This position is only open to applicants with relevant rights to work in Australia.