Charles Darwin UniversityCasuarina CampusSimilar Jobs
Closing: 04-Jul-2024
Expired
Job Summary
Dates
missing
Responsibilities
Manage a team of staff responsible for the operational management of enrolments for all students at Charles Darwin University (CDU)
Provide leadership across a distributed network of staff involved in the end-to-end processes for enrolments and scholarships
Document relevant policies, procedures, forms, or guidelines
Oversee day-to-day operational deliverables, meeting deadlines and service level agreements
Requirements
Completion of, or progress towards, a postgraduate qualification, and/or extensive relevant experience in a managerial role in a highly regulated industry and/or complex organization
High-level written communication skills
Strong verbal communication skills
Track record in delivering against a schedule of administrative deadlines
Experience in the use of technology to optimize work processes and customer experiences
Experience managing a team of administrative or customer service staff
Demonstrated commitment to continuous improvement of processes and practices
Advanced level of technical proficiency in administrative systems and platforms
Benefits
An employer who values your contribution to building a bigger, better and stronger University
Opportunities for professional development, paid study, and career progression
An enviable lifestyle in the spectacular Northern Territory
17% superannuation
Up to six weeks of paid annual leave
Up to 26 weeks of paid parental leave (primary care giver), in addition to government payments
Recognition of prior service with another Australian university / NT Government for Long Service Leave
Ability to negotiate transfer of leave entitlements under the Public Employment (Mobility) Act 1989