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IT Support Officer
The University of New South Wales (UNSW Sydney)
Canberra, ACT, UNSW Canberra ADFA Campus
Similar Jobs
Closing: 05-Jan-2025
Job Summary
Dates
- Opening Date: 11-Dec-2024
- Closing Date: 05-Jan-2025
Location
- Canberra, ACT, UNSW Canberra ADFA Campus
Salary
- Broadband 4/5, Level 4 from $78,584, Level 5 from $85,717
Responsibilities
- Provide first and second level support for IT incidents/requests.
- Resolve most incidents/requests received, escalating complex issues as required.
- Support the IT Service Management framework.
- Maintain exceptional customer service.
- Work on a rostered basis during core hours to cover helpdesk operating hours.
Requirements
- Certificate IV or higher in a relevant area of study or experience in an IT Service Desk or customer service environment.
- Experience in a large organisation with a high volume of work throughput.
- Ability to communicate effectively at all levels, explaining technical concepts to non-technical staff.
- Ability to prioritise and manage competing deadlines in a high-volume environment.
- Demonstrated problem-solving skills and ability to handle difficult customer interactions.
Benefits
- Access to high-quality services and facilities.
- Flexible work and leave arrangements.
- Generous superannuation contributions.
- Employee discounts.
- Commitment to lifelong learning.
- Free gym and pool access.
- Additional 3 days leave over December festive period.
- Focus on Healthy Body, Healthy Mind, Healthy Places and Healthy Culture.
Notes
- The successful candidate will be required to undertake pre-employment checks prior to commencement.
- Australian Citizenship is required; UNSW cannot offer visa sponsorship for this position.
- The University reserves the right not to proceed with any appointment.
Casual staff - Administration Support
University of the Sunshine Coast
492421 19-31 Dickson Road, Health Hub Morayfield, QLD, Australia, 4506
Similar Jobs
Closing: 31-Dec-2024
Job Summary
Dates
- 19-31 Dickson Road, Health Hub Morayfield, QLD, Australia, 4506
Responsibilities
- Interested in exploring suitable roles aligned with your expertise?
- Express your interest to join our professional community when suitable opportunities arise.
- Work alongside dedicated academics and professionals within various departments.
Requirements
- Passionate about supporting curriculum design and blended learning.
- Ensuring effective governance and risk management.
- Providing vital services in areas like Indigenous support and international affairs.
Benefits
- Discover opportunities for casual employment in various administrative support capacities.
- Opportunity to work alongside dedicated academics and professionals.
- Facilitate the delivery of high-quality education and services to students and staff.
Notes
- Discover opportunities for casual employment in various administrative support capacities across departments.
Extras
- UniSC is one of the fastest growing universities in Australia, with over 2,000 people across 5 campuses in South East Queensland.
- UniSC is committed to diversity and inclusion, encouraging applications from all backgrounds.
Closing: 31-Dec-2024
Job Summary
Dates
- 31-Dec-2024 - Closing Date
Responsibilities
- Our Venues and Catering team is dedicated to delivering exceptional service and creating unforgettable experiences.
- From organising conferences and workshops to hosting special events and celebrations, we are committed to ensuring that every event is executed seamlessly and leaves a lasting impression.
Requirements
- If you have experience in areas such as event planning, venue management, hospitality, catering, or customer service, we invite you to register your expression of interest.
Benefits
- Collaborate with talented professionals and showcase your creativity and hospitality skills.
Notes
- Discover opportunities for casual employment in the Venues and Catering team at UniSC!
- Interested in exploring suitable roles aligned with your expertise?
- By joining us, you'll have the opportunity to contribute to the success of a wide range of events.
Closing: 31-Dec-2024
Job Summary
Dates
- 31-Dec-2024 - Closing Date
Responsibilities
- Advocating for student wellbeing and success
- Offering a wide range of programs and services to support students
- Providing academic advising, career counseling, mental health support, and disability services
- Fostering a supportive and inclusive campus environment
Requirements
- Experience in student support, counseling, academic advising, career development, or student engagement
Benefits
- Opportunities for casual employment
- Empowering students to achieve their full potential
- Supporting student success and making a difference
Notes
- Discover opportunities for casual employment in the Student Services team at UniSC
- Register your expression of interest for suitable roles aligned with your expertise
- Encouraging continuous professional development and providing resources to enhance teaching and research endeavors
Closing: 31-Dec-2024
Job Summary
Dates
- 31-Dec-2024 - Closing Date
Responsibilities
- Developing and implementing strategic marketing campaigns
- Managing digital and traditional media channels
- Fostering positive relationships with internal and external audiences
Requirements
- Experience in marketing, communications, public relations, social media management, graphic design, or content creation
Benefits
- Modern teaching & research facilities
- Professional development and career pathway opportunities
- EAP & discounted private health
Notes
- UniSC is an equal opportunity employer, committed to diversity and inclusion
Closing: 31-Dec-2024
Job Summary
Dates
- missing
Responsibilities
- Interested in exploring suitable roles aligned with your expertise?
- Express your interest to join our community when suitable opportunities arise.
- Offer a wide range of resources and programs to support the university community.
- Committed to facilitating academic success and lifelong learning.
Requirements
- Experience in library services, information management, research support, or customer service.
- Roles for librarians, library assistants, information specialists, or technology experts.
Benefits
- Contribute to the advancement of knowledge.
- Promote information literacy.
- Enhance the overall academic experience for students and faculty at UniSC.
Notes
- Discover opportunities for casual employment in Library Services team.
- Passionate about libraries, technology, and empowering others through information.
Closing: 31-Dec-2024
Job Summary
Dates
- 31-Dec-2024 - Closing Date
Responsibilities
- Developing and maintaining cutting-edge IT solutions
- Providing technical support to students and staff
- Ensuring the security and reliability of digital systems
Requirements
- Expertise in areas such as IT support, system administration, software development, cybersecurity, or project management
Benefits
- Flexible work opportunities
- Opportunity to work with state-of-the-art technology
- Collaborate with talented professionals
- Contribute to the success and innovation of UniSC
Notes
- Express interest for suitable roles aligned with expertise
- Opportunities for seasoned IT professionals and recent graduates
Closing: 31-Dec-2024
Job Summary
Dates
- missing
Responsibilities
- Discover opportunities for casual employment within the UniSC Indigenous Services team
- Provide a range of support programs, engagement activities, and outreach initiatives to enhance the educational experience and promote success for Indigenous students
- Contribute to creating an inclusive and supportive environment where Indigenous students can thrive
Requirements
- Experience in student support, community outreach, event coordination, or cultural liaison
Benefits
- Opportunity to make a meaningful difference in the lives of Indigenous students
- Contribute to reconciliation efforts
- Help build a more inclusive university community
Notes
- Interested individuals can express their interest to join the community for suitable opportunities
Closing: 31-Dec-2024
Job Summary
Dates
- 31-Dec-2024 - Closing Date
Responsibilities
- Our Facilities Management team is responsible for a wide range of functions, including building maintenance, groundskeeping, custodial services, and facility planning.
Requirements
- If you have experience in areas such as facilities maintenance, project management, building operations, or environmental sustainability, we invite you to register your expression of interest.
Benefits
- Culture & Benefits:
- - Modern teaching & research facilities.
- - Professional development and career pathway opportunities.
- - We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
- - EAP & discounted private health.
Notes
- Discover opportunities for casual employment within UniSC’s Facilities Management team!
- Interested in exploring suitable roles aligned with your expertise?
- UniSC is an equal opportunity employer, committed to diversity and inclusion.
Closing: 31-Dec-2024
Job Summary
Dates
- missing
Responsibilities
- tutoring
- marking
- demonstrating
- teaching
- moderating/facilitating
- student engagement
Requirements
- missing
Benefits
- Modern teaching & research facilities
- Professional development and career pathway opportunities
- EAP & discounted private health
Notes
- Casual Academic
- Casual
- UniSC is an equal opportunity employer, committed to diversity and inclusion
Closing: Not specified
Job Summary
Dates
- Opening date: 02-01-2024
- Closing date: not available
Responsibilities
- In coordination with the Academic and Student Affairs teams as well as the Dean’s office, this position will carry out all assigned daily administrative and operational duties related to supporting faculty and students, programs and services, and other key administrative functions that promote the College’s academic mission in a student-centered environment.
- Provides a high level of administrative, communication, and organizational support
- Prepares courses within the Learning Management System for each term and maintains them throughout the semester
- Uploads and enters information into Learning Management System and other appropriate software programs
- Reviews and edits lecture capture files
- Builds and deploys electronic assessments and generates performance reports
- Provides support for students requiring accommodations (proctoring)
- Assists with gathering information for electronic textbook order annually and maintains textbook lists for each class
- Trains students and faculty on academic software systems
- Prepares and organizes data in reports; assists with data collection and maintains databases and spreadsheets
- Assists with maintaining academic and course calendars and schedules
- Confers regularly with the Academic Affairs team
- Serves as a resource for faculty who need assistance with classroom technology
- Assists with monitoring compliance with academic-related policies and procedures
- Ensures that the University’s intellectual property guidelines are followed
- Prepares reports, takes minutes, tracks actions and recommendations, and provides other support for CDM Committees as assigned
- Collects and maintains paper and electronic documentation and disseminates information as necessary
- Implements and maintain records consistent with records retention policies and FERPA
- Maintains confidentiality and handles sensitive information
- Assists with on-boarding of new faculty and staff and new student orientation
- Responds quickly to faculty or student concerns
- Participates in the accreditation process and site visits
- Maintains current knowledge of University policies and procedures
- Maintains regular attendance and reliability
- Assists with new college programs, services, and initiatives, as necessary
- Performs other duties, as assigned
Requirements
- Bachelor’s degree in any field and 1 to 3 years of relevant administrative experience in higher education or similar medical/dental organizational environment or a combination of education and experience from which comparable knowledge and skills are acquired
- Knowledge of and experience working with a Learning Management Systems is preferred.
- Strong computer skills and extensive knowledge and experience with Microsoft Office Suite (Word, PowerPoint, Excel), Google Docs and other programs such as Brightspace, Examsoft, CoursEval, VitalSource, and Ad Astra.
- Experience in academic affairs or educational support is preferred
- Strong computer skills and ability to quickly learn new software systems
- Excellent oral, written, reading, and spelling/grammar skills
- Proven ability to effectively manage multiple priorities and meet deadlines
- Strong planning, administrative, and organizational skills
- Ability to build strong professional relationships and problem solve in team-based environment
- Demonstrated effective interpersonal communication skills
- Strong verbal and written communication skills
- Ability to provide excellent customer service and work effectively in a diverse community
- General understanding of higher education organizational structure and administrative operations
- In addition, the individual must possess the knowledge, skills and abilities, or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities
Benefits
- As a full-time, entry level hourly employee of UNE CDM, you will have access to an outstanding benefit package that includes health and dental coverage, generous holiday schedule and PTO, retirement match, select position-related continuing education and development, and reduced college tuition for yourself, spouse/partner, and your dependents. A full list of benefits can be found here (Benefits | University of New England in Maine).
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Portland, ME
- UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
- EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0319P
- Open Date: 01/02/2024
- Close Date: Open Until Filled
Closing: Not specified
Job Summary
Dates
- Opening date: 10-04-2024
- Closing date: not available
Responsibilities
- TeleSANE project activities will include, but not be limited to in-service education and training, equipment orientation for new SITs and preceptors, 6 hours of education for non-SITs and hospital staff; review and revision of policies and procedures as needed in collaboration with site nursing staff.
- Works with ANE SANE team to develop policies and procedures for the TeleSANE Pilot project.
- Participates in preceptor training.
- Maintains collaborative relationships with site stakeholders.
- Provides training and technical assistance for site nursing staff, SITs, TeleSANE preceptors.
- Maintains a call systems of preceptors.
- Maintains preceptor documentation forms; reviews regularly.
- Provides case review with preceptors and SITs/nursing staff as needed.
- Regularly attends SANE weekly meetings, and SAFE Program Advisory Board meetings.
- Maintains statistical data including evaluations from patients, SITs and preceptors.
- Works collaboratively with community stakeholders when appropriate.
- Fosters a collaborative, working relationship with the local sexual assault support center advocates who respond to hospital calls.
- Other related duties as assigned.
Requirements
- Current Maine license to practice as a Registered Nurse or APRN in good standing.
- State-credentialed Sexual Assault Forensic Examiner with a minimum of 3 years current experience as a practicing forensic nurse.
- Experience with adult instruction and public speaking.
- Familiarity with policy and procedure development.
- Familiarity with state and federal laws affecting sexual assault/abuse crimes.
- Familiarity with forensics as it pertains to the sexual assault patient, medical/forensic terminology, nursing advocacy with sexual assault patients, trauma-informed and patient-centered care, and local advocacy resources.
- Ability to work on a team, communicate clearly, and support SITs/nurses who are learning the specialty.
- Valid driver’s license and reliable transportation.
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees.
- The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Half Time
- Months: 12
- Campus: Remote
- Open Until Filled: Yes
- EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0294P