Maintenance of complex fee arrangements within the Student Management System and identify patterns of data anomalies and correct or report instances as necessary.
Assess, troubleshoot and process all Fee-related applications and support fees activities such as refunds.
Analyse and implement complex pricing scenarios within the Student Management System.
Ensure the accurate and timely invoicing of tuition fees for students and third-party sponsors, including record reconciliation and appropriate debt management processes, in compliance with Government legislation and University policies and procedures.
Administration of fee assessments, debt management and sponsorship arrangements in accordance with contractual requirements, Government legislation, and University policy and procedures.
Apply policies, practices and standards under general direction to organise and prioritise work.
Assist with administrative and student record updates, referred student enquiries and front counter support as required.
Provide advice and training to other University staff and students in the interpretation of Commonwealth legislation and University policy and procedures in relation to student finance matters.
Requirements
Completion of a diploma qualification and at least 2 years subsequent relevant work experience, or completion of a Certificate IV and extensive (typically more than 2 years) relevant experience or an equivalent combination of relevant experience and/or education/training.
Experience in student fees administration, together with experience in related policy implementation.
Demonstrated high attention to detail and analytical skills (used to determine the root cause of problems identified by end-users).
Ability to interpret and apply Government and University legislation and policies to work issues.
Capacity to work positively and effectively as part of a collaborative team.
Demonstrated ability to efficiently organise and plan work to achieve team objectives and work with conflicting demands and priorities.
Demonstrated skill in handling work which requires accuracy and high attention to detail.
Demonstrated capacity to manage multiple tasks concurrently coordinate workflows and employ technology in support of the role.
Highly developed communication and interpersonal skills with demonstrated experience in providing a high level of client service.
Experienced in liaising and managing enquires from Student Management Systems users, analyse problems, identifying causes and make recommendations on possible solutions.
Experience in the Higher Education sector, with TCSI government reporting knowledge is highly regarded but not mandatory.
Capacity to work independently in the achievement of goals, exercise sound judgment and develop innovative solutions to problems and meet deadlines.
Ability to function effectively as a team member and identify opportunities for continuous improvement.
Benefits
Generous training and development opportunities
Friendly and collaborative working environment
Discounted study at the University.
Notes
Applicants are expected to have current and valid work rights in Australia.
Aboriginal and Torres Strait Islander people are encouraged to apply.
The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.
University of Notre Dame AustraliaFremantle or Sydney campus, NSWSimilar Jobs
Closing: 06-Jan-2025
Job Summary
Dates
Opening Date: Not Available
Closing Date: 06-Jan-2025
Location
Fremantle or Sydney campus, NSW
Salary
HEW Level 6 $88,988 to $94,182 pa (Base) Fremantle + 14.25% superannuation; HEW Level 6 $99,474 to $107,690 pa (Base) Sydney + 14.25% superannuation
Responsibilities
Provide a high level of administrative and business operations support and analysis including assisting in month end reporting functions, budget adjustments, analysis of financial information, processing invoices and procurement requests.
Assist with monitoring transactions against budget funding availability and advise key stakeholders of issues and contribute to solutions as required.
Prepare financial reports, documents, and correspondence to clearly communicate required operational information to stakeholders.
Respond to queries in a timely manner from various faculties that may be both financial and operational in nature.
Assist with establishing and maintaining databases for various finance activities and deliverables.
Assist with finance projects, ensuring timely completion and alignment with department objectives and financial policies.
Requirements
A degree with subsequent relevant experience, or
Extensive experience and specialist expertise or broad knowledge in technical or administrative fields, or
An equivalent combination of relevant experience and or/ education/ training.
Expertise in financial reporting, budgeting, and month-end cycles.
Benefits
Generous training and development opportunities
Friendly and collaborative working environment
Fast paced environment with opportunity for professional growth
Notes
Previous applicants need not apply.
Applicants are expected to have current and valid work rights in Australia.
Aboriginal and Torres Strait Islander people are encouraged to apply.
Victoria UniversityFootscray Park, AustraliaSimilar Jobs
Closing: 06-Jan-2025
Job Summary
Dates
Opening Date: 09-Dec-2024
Closing Date: 06-Jan-2025
Location
Footscray Park, Australia
Salary
$135,590 per annum, with 17% Employer superannuation
Responsibilities
Oversee all aspects of student fees and scholarships, ensuring a seamless and student-focused experience.
Streamline financial processes, enhance accessibility, and implement technology to improve financial services.
Lead the development of a comprehensive scholarship framework, working closely with internal teams and external stakeholders, including donors.
Provide leadership and management of the Student Financials and Scholarships teams ensuring the key objectives are met and provide relevant professional development opportunities.
Manage the financial budget and other resources of the universities student scholarships program.
Collaborate with key VU stakeholders to lead the development, and continuous improvement, of VU’s holistic approach to scholarships, student prizes and awards.
Lead the team responsible for administering VU’s scholarship and student prizes and awards program including monitoring and reporting to the Chief Student Officer regularly on budgetary outcomes.
Provide strategic advice and support to the Vice-Chancellor’s Group and Chief Student Officer on scholarships, student prizes and awards.
Develop and maintain relevant policy, procedural and protocol documents consistent with current University legislative and policy requirements and manage the implementation of them across the University.
Provide authoritative advice to the Chief Student Officer on relevant matters relating to the Student Financials and Scholarships area.
Requirements
Proven experience in senior leadership roles within student financial services and scholarship administration.
Demonstrated extensive experience of high-level management in a complex service environment, including the management of multiple internal and external stakeholders.
Demonstrated ability to provide strategic and operational leadership across the functions of the Director Student Financials and Scholarships.
Demonstrated and proven experience in the management of student financials in an educational setting.
Demonstrated high-level communication, cross-cultural, negotiation and interpersonal skills.
Ability to drive initiatives that enhance student access, success and retention through financial support.
Benefits
Full time, continuing position at a HEP 10 classification.
Salary of $135,590 per annum.
17% Employer superannuation.
Flexible working arrangements.
Discounts in private health insurance and gym memberships.
Salary packaging options.
Notes
Applications close on 6 January 2025 at 11:59pm (AEST).
For urgent queries, contact Michelle Gillespie, Chief Student Officer.
Analyse financial data and create financial models to support decision-making processes.
Provide commentary and present findings of the data to the internal team.
Prepare and present detailed financial reports, including variance analysis, budgeting, and forecasting.
Assist in the development of annual budgets and monthly financial forecasts.
Identify financial trends and provide insights on areas for cost reduction, revenue optimisation, and process improvements.
Support month-end and year-end financial close processes, including reconciliations and reporting.
Requirements
Extensive experience and management expertise in technical or administrative fields; or an equivalent combination of relevant experience and/or education/training.
Proficiency in financial modelling, forecasting, and reporting.
Advanced knowledge of Excel and experience with financial software and data visualization tools (e.g., Tableau, Power BI).
Excellent communication and presentation skills, with the ability to convey financial information to non-financial stakeholders.
Strong attention to detail, organizational skills, and the ability to manage multiple priorities and deadlines.
Benefits
Dynamic and diverse working environment with opportunities to grow and develop careers.
Commitment to making a positive impact through excellence in education, research, and innovation.
Notes
Only people with the right to work in Australia may apply for this position.
The university will be closed from 23 December until 2 January 2025 and applications will be reviewed after this date.
University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 17-05-2024
Closing date: not available
Responsibilities
Inform and advise students and parents, both in person and on the phone, regarding: available aid programs; eligibility criteria; application and award processes; debt history; loan obligations, etc.
Assist in completing and processing applications.
Compile all required forms and other documentation needed to accompany applications prior to Director’s review and award decision.
Prepare loan applications for electronic or manual processing.
Prepare notices of student separations for lending institutions.
Perform various liaison functions with lending agencies in investigating loan application problems, tracking application status, and so forth.
Maintain a variety of general and specialized financial aid files and other manual records.
Perform a variety of data entry and information retrieval tasks using computerized financial aid information systems.
Compile information from computerized and manual records for various internal and external reports on financial aid activities and programs.
Confer regularly with supervisor, financial aid staff, business office staff, and various other University personnel to coordinate activities, exchange information, investigate and resolve problems, and so forth.
Assist the Director with special projects and other regular financial aid functions as assigned.
Maintain a good working knowledge of relevant federal regulations, laws and standards pertaining to student financial aid.
Perform other related duties as necessary.
Requirements
Associate’s Degree plus two years of relevant experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.
Good typing, filing and other general office skills.
Good reading, writing and math skills.
Good administrative skills.
Basic advising skills.
Some relevant experience in maintaining a moderately complex manual and computerized information system.
Ability to understand and explain to others technical regulations governing student financial assistance programs.
Ability to deal effectively with students, parents and other University personnel, frequently regarding sensitive and confidential financial matters.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Assist in the coordination planning, marketing and execution of signature campus/university events (i.e. resource fair, graduate and professional student appreciation week, On the Town and Coffee Connections events, Graduate and Professional Student Appreciation Week, etc.).
Assists in the planning, marketing, implementation, administration, monitoring and evaluation of a comprehensive schedule of Campus-wide programming initiatives in accordance with student interests, departmental and institutional mission and objectives and University Strategic Plan.
Provide assistance, support, advisement and learning opportunities to graduate and professional student organization leaders, in the execution of programs and events.
Supervise on-site programs and activities, including night and weekend programs.
Serve as a resource to faculty and staff colleagues in campus event planning and curricular/co-curricular partnerships.
Assist with planning and implementation of Graduate and Professional Student Orientation and Welcome events and additional programming for entering students.
Assist in the development and administration of student professional development and leadership activities to enhance personal and professional competencies.
Maintain, monitor and coordinate Presence platform with student organizations.
Work with student organizations, serving as a resource in the areas of risk management, contracting, event approval, collaboration, accountability, leadership development, budgeting, student organization fundraising, etc.
Serve as administrative liaison with student organizations and faculty/staff advisors. Maintains contact with student organizations and advisors to ensure continuity of programs.
Intentionally seek out collaborative and interdisciplinary opportunities with other university departments.
Utilize email, social networking sites and other new media opportunities to promote student life and activities to the campus/University. Maintain social media accounts for the unit.
Assist in the development and maintenance of unit website/webpage content and the creation, content and visual design of electronic newsletters and other electronic methods information delivery to students as well as the development of departmental publications.
Monitor event budgets and ensure compliance with University fiscal policies and procedures.
Request and negotiate contracts with vendors/students to plan events and services; manage process in line with institutional protocols
Assist in the development of strategic goals and objectives in accordance with department, University and division strategic priorities.
Serve as a student advisor or committee member on conduct related matters.
Other duties as assigned in accordance with departmental, divisional and institutional needs and goals.
Professional experience in activity-related programming (orientation, student organizations, student programming), or a combination of education and experience from which comparable skills and knowledge are acquired.
Previous experience in working with graduate/professional students desired
Ability to work evening and weekend as necessary.
Demonstrated organizational, administrative, and budget skills
Knowledge and experience in social media use and application
Strong oral, written, interpersonal communication and customer service skills.
Ability to effectively organize and prioritize work demands with an attention to detail.
Ability to deal effectively with a wider range of individuals and groups within and outside the University.
Ability to work effectively both independently and as part of a team with enthusiasm, initiative and creativity.
Experience in working in Microsoft Word, Excel, Adobe, PowerPoint and social media applications.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Portland, ME
About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Responsible for the overall operation and management of the Office of Student Life.
Manage departmental budgets including: orientation and student government related budgets; student activity fee fund disbursement, expenditure approval, account reconciliation, policy development, etc.
Responsible for creation, design and content of electronic methods of information delivery including all department social media, web, publications and other forms of communications
Responsible for the oversite of web-bases systems; Presence platform and University Tickets, etc. as utilized by office, students, etc.
Serve as a student conduct officer, advisor, or otherwise as needed.
Plans and implements a program of training and assessment for student organizations and advisors. Serves as a resource and guide for advisors.
Plan, implement and monitor campus student travel policy.
On-call duty coverage as needed for response to emergencies and needs associated with student travel.
Assist in the implementation appropriate procedures during emergency or crisis situations in conjunction with supervisor, Facilities Management, Security, Health Services, Counseling and off-campus agencies (local authorities, medical facilities/ personnel, etc.) as required.
Interpret and enforce a wide variety of University and individual College/academic program policies and procedures governing student behavior and professionalism.
Confer regularly with the Associate Dean of Students, fellow student affairs staff, and other University personnel to plan, coordinate and evaluate programs, activities, policies, exchange information, investigate and resolve problems, refer students, and the like.
Respond to other duties as assigned by the Associate Dean of Students and/or Vice President of Student Affairs in accordance with departmental, divisional and institutional needs and goals.
Coordinate assessment projects, strategic initiatives and assists with long-range planning for the department and the Division of Student Affairs.
Provides direction and guidance to professional and student staff.
Performs other related duties as assigned.
Plans, implements executes and attends an extensive and diverse program of events, activities, co-curricular programming to graduate and professional students.
Work with academic and other units to provide diverse co-curricular programming, and guidance that meets educational and professional development needs of students, and in line with the Interprofessional Education program goals.
Plan, implement and assess a collaborative campus program of engagement and leadership/professional development opportunities focused toward undergraduate and graduate/ professional students.
Provides direct advisement to campus student organizations in the development and implementation of student organization programming and events.
Assists in the planning, implementation and assessment of graduate and professional student orientation and transition programs.
Co-advise the Graduate and Professional Student Association and advise the 100+ student organizations. Serve as a liaison between students and University administration.
Negotiate contracts and agreements with performers, vendors and other program providers to service and support campus events and activities.
Requirements
A Master’s degree required in higher education, student affairs, or related discipline plus two – four years of relevant administrative experience or a combination of education and experience from which comparable skills and knowledge are acquired.
Sound understanding of student development theory and the educational, cultural and social needs of a graduate and professional student community.
Ability to work evenings, and weekends as necessary.
Strong organization skills, attention to detail, and ability to manage multiple priorities and meet deadlines.
Excellent verbal and written communication skills including the ability to effectively communicate with students, faculty, staff and a wide range of external stakeholders.
Skilled in Microsoft Word, Excel, Adobe, PowerPoint and social media applications. Ability to manage complex computer software systems and applications for tracking data and information.
Skilled in use of software to create electronic newsletters, webpage content, etc.
Demonstrated ability to work individually and as a member of a professional team, establishing strong working relationships across campus constituencies
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Portland, ME
About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
University of New EnglandBoth ME CampusesSimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 29-04-2024
Closing date: not available
Responsibilities
Actively collaborates with the Director, Finance & Administration to analyze data to accurately make projections for financial reporting and budget planning process.
Serves as the primary resource and point of contact for HA/COM faculty and staff managing day-to-day business operations involving work across all central units in the University, including accounts payable, travel, payroll, and facilities.
Works closely with COM office managers to complete projects, troubleshoot and problem solve issues of a complex and college-wide nature.
Performs financial operations that include payroll, accounting, accounts payable/receivable, procurement, and research administration, including journal entries and budget transfers.
Manages purchase card applications, expense reports, and other related requests in conjunction with the UNE business office.
Tracks, forecasts, and completes COM-related grant accounting activities, including managing indirect fund balances.
Manages medical practice billing services vendor relationship and serves as liaison between vendor and UNE accounting office; provides accounting oversight of medical director fees; completes monthly reconciliation.
Contributes to the college’s human resources and workforce operations by processing hiring and other personnel transactions, faculty, and adjunct faculty contracts in alignment with budgetary expectations.
Provides internal training on purchasing procedures, travel reimbursements, and financial reporting to professional staff and faculty as needed.
Ensures compliance with University financial and operational policies.
Creates and oversees databases functionality to serve as a clearinghouse for (non-clinical) affiliation agreements, policy statements, and accreditation records.
Monitors all Health Affairs and COM operations and facilities regularly, and in collaboration with the Director, deals with a variety of problems that arise.
Performs other duties as assigned.
Requirements
Bachelor’s Degree required and 5-8 years of experience in finance or similar field or a combination of education and experience from which comparable knowledge and skills are acquired.
Excellent planning, administrative and organizational skills.
Excellent communication skills and strong computer software skills.
Demonstrated knowledge of standard accounting principles; Facility with data analysis; Comfort using quality data to help guide decision-making.
Excellent judgement to ensure compliance with established university F&A procedures and policies.
Creative thinking and problem solving, with interest and ability to identify and implement opportunities for operational efficiencies, introduce innovative ideas to the team, and learn and implement new systems and procedures.
Proven ability to handle sensitive data with discretion and manage multiple tasks while maintaining an exceptional attention to detail and accuracy.
Experience in higher education preferred with management, HR and budgetary experience.
Preference for a CPA or CPA candidate.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: Position Title
Employment Status: Full Time
Months: 12
Campus: Both ME Campuses
About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 25-04-2024
Closing date: not available
Responsibilities
Design and implement activities and events that support COM’s mission including: Leading development of signature events for the college including but not limited to the UNE COM White Coat Ceremony, Alumni Weekend, and all alumni events at regional and national professional organization meetings.
Planning, organizing, and executing all aspects of UNE COM Fourth Year celebratory experiences, including but not limited to Match Day, Senior Week, and Graduation related events.
Represent the COM at monthly UNE COM Alumni Association meetings and serve as support staff for UNE COM Alumni Association.
Oversee UNE COM alumni mentoring events and programming, including but not limited to speed networking, alumni & student receptions, and Reunion Weekend.
Oversee organization and annual implementation of Alumni “life mentor” program.
Work with clinical education on student-recent graduate partnering for residency advising.
Plan, supervise, coordinate and perform a wide range of staff support functions in collaboration with the Staff Assistant related to medical student clubs and organizations.
Oversee the training and supervision of student club and organizations leaders.
Support students in the coordination for arrangements for all necessary support services and facilities.
Administer and oversee the operating budgets of assigned functions, including all student clubs and organizations.
Develop and modify programs/operating systems in response to student needs and institutional objectives.
Collaborate with offices to ensure consistency and quality communication efforts.
Provide on-campus presence and interact with COM students and alumni at major events to encourage engagement and connection.
Create and oversee the strategic development and assessment of all office communications ensuring compliance with the University’s Brand Identity Guidelines and communication policies.
Plan, design, and write content for alumni-focused communications — electronic, print or social media as appropriate and warranted.
Develop and execute alumni-focused surveys.
Stay updated on current developments in Student Affairs in higher education as well as Medical Education and related support areas.
Attend various professional meetings and conferences.
Supervise staff assistant or coordinator as appropriate.
Assist the Associate Dean of Recruitment, Student & Alumni Services in developing and administering other COM student services programs as assigned.
Perform other related duties as assigned to meet Department, College and University goals and objectives.
Requirements
Bachelor’s degree, with Masters preferred, plus at least three years to five years of highly responsible administrative /coordinative experience or a combination of education and experience from which comparable knowledge and skills have been acquired.
In-depth experience in a medical school or related setting that would provide one with significant knowledge of medical education, is preferred.
Ability to deal effectively with prospective and current medical students, pre-med and other college advisors, UNE COM faculty/staff/alumni, and others.
Well-developed administrative and organizational skills that will enable individual to handle demanding, high volume, diverse workload.
Ability to relate well with others and perform duties with a high degree of integrity, confidentiality, and adherence to professional ethical standard.
Well-developed skills in public relations and conference/event planning and execution.
Well-developed skills in word processing, database development and management.
Ability to regularly work evenings and week-ends as needed.
Preferred: Knowledge of HIPAA, FERPA and other key practices
Knowledge of iModules, Banner and other University software
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
Open Until Filled: Yes
Posting Number: 2022PS0389P
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 07-03-2024
Closing date: not available
Responsibilities
Assist with contacting students/families requiring more in-depth support and options for college financial planning; working with families identified as needing additional review of financial circumstances.
Inform and advise students and parents—in person, by email, and on the phone— regarding available aid programs, eligibility criteria, application and award processes, debt history, loan options, loan obligations, and the like. Assist in completing and processing applications.
Deliver high level of customer service in accordance with current and developing standards of the department, which involve embracing a student-centric philosophy, to create an exceptional student experience for prospective and current students as well as alumni.
Assist with billing outreach; contact families with outstanding balances and offer information and options.
Assist with student retention efforts by helping to work with students in danger of withdrawing due to financial reasons.
Assist with improving and delivering communications (i.e. written, in-person, visual, website).
Assist in coordinating and participating outgoing call campaigns.
Help to establish and oversee regular monitoring of Student Financial Services social media.
Assist in developing and disseminating financial literacy and student debt management tools and strategies; assist in delivering student workshops and informational sessions & events (i.e. Student Wellness Fair; Student Orientation).
Assisting in data collection related to student contact and outreach to determine effectiveness of outreach strategies (i.e. call center data, other traffic flow data, social media data).
Perform other related duties as assigned.
Requirements
Bachelor’s degree preferred and three to five years in Student Financial Services, or a combination of education and experience from which comparable knowledge and skills are acquired.
Familiarity with financial aid process preferred.
Familiarity with higher education setting preferred.
Excellent communication skills in order to successfully counsel students and respond to student concerns; ability to be compassionate and empathetic when faced with difficult family situations; ability to establish relationships with students and families.
Ability to create and design communications in a variety of mediums and formats.
Solid word processing, spreadsheet and research/data analysis capabilities.
Experience with Banner or other higher education software preferred.
Ability to work occasional weekends and evenings, as needed, in order to access students and do presentations and workshops.
Sales experience a plus.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
Open Date: 03/07/2024
Close Date: Open Until Filled
EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.