RMIT UniversityMelbourne CBD campus, hybrid ways of workingSimilar Jobs
Closing: 05-Jan-2025
Job Summary
Dates
Opening Date: 24-Dec-2024
Closing Date: 05-Jan-2025
Location
Melbourne CBD campus, hybrid ways of working
Salary
Salary Level HEW 5 + 17% Superannuation
Responsibilities
Provide timely, consistent, and accurate information and advice through various channels to customers.
Efficiently deal with complex enquiries relating to College programs across all modes and locations.
Contribute to further development of University systems and processes.
Work collaboratively with other members of the Student Advice, STEM Student Lifecycle and wider Student Lifecycle Services teams and key stakeholders to ensure effective academic administration.
May be required to work extended and/or flexible hours during high-volume peak periods.
Requirements
Demonstrated experience in providing high-quality customer service, including sound knowledge and consistent application of relevant policy and procedures.
Strong communication skills, including the ability to communicate effectively with stakeholders from a range of cultural backgrounds.
Demonstrated ability to build and maintain effective relationships with a wide range of stakeholders both internal and external to the University.
Well-developed interpersonal and problem-solving skills with the ability to take initiative in identifying continuous improvement opportunities.
Excellent time management skills with the ability to prioritise tasks to meet deadlines in a busy environment, shifting seamlessly between different service channels and locations.
Demonstrated experience in adapting to new technologies and systems.
Proven ability to work as an effective team member to achieve individual and team goals and priorities.
Benefits
Opportunities to cross-skill and engage in professional development.
Support for career path development within the STEM College Office.
Notes
Appointment to this position is subject to passing a Working with Children and National Police Check.
Recruitment may experience delays due to the University holiday period.
James Cook UniversityTownsville Bebegu Yumba campus, Douglas or Cairns Nguma-bada campusSimilar Jobs
Closing: 05-Jan-2025
Job Summary
Dates
Opening Date: Not Available
Closing Date: 05-Jan-2025
Location
Townsville Bebegu Yumba campus, Douglas or Cairns Nguma-bada campus
Salary
HEWL 6: $85,816 - $92,948 with up to 17% superannuation
Responsibilities
Contributing to the achievement of the College of Medicine and Dentistry strategic objectives through the development and implementation of an outcomes orientated Communications Plan that is informed by customer centricity and data-driven insights.
Promoting the College’s programs by producing and distributing high impact, high quality digital and print content that is fit for purpose and accurate.
Increasing audience engagement, reach and coverage by writing and publishing high quality and informative copy, and analysing and reporting on results.
Measurably increasing brand awareness and influence with target audiences and developing strong working relationships with talent and stakeholders.
Contributing to the success of service delivery improvements, strategic projects, and process development by providing subject matter expertise and implementing best practice.
Requirements
Degree qualifications in journalism, communications, marketing, public relations or a related field combined with relevant experience.
Experience in producing, publishing, and distributing effective and timely multimedia content for a range of purposes and platforms.
Well-developed skills in writing copy for owned and paid channels, including social media, websites, email marketing and public relations and in evaluating performance to provide insights.
Excellent communication and interpersonal skills with proven experience collaborating in a multi-skilled team and effectively managing key stakeholder relationships.
Effective computer literacy and a demonstrated ability proficiency in Microsoft Office and Adobe create apps.
Demonstrated understanding of the higher education and health sectors and how they are linked to provide research and employment opportunities.
Significant organisational, problem solving and administrative skills, with the ability to prioritise and meet competing deadlines, and an established record of exercising judgement and initiative.
Benefits
A generous superannuation scheme with up to 17% employer contributions with UniSuper
5 weeks of annual recreation leave
15 days of paid sick/carers leave per year
Attractive options for salary packaging
Fitness Passport
Employee Assistance Program
Ongoing professional development support
Corporate discount on health insurance premiums
Well-equipped and convenient campus facilities including medical, post office, hairdresser, childcare, gym and cafes.
Notes
The role is full time, fixed term until 31 Dec 2025.
Applications close on Sunday, 5th January 2025 at 11:59 PM.
The University of QueenslandRockhampton Hospital, Herston Campus, Bundaberg Hospital, St Lucia Campus, Hervey Bay HospitalSimilar Jobs
Closing: 19-Jan-2025
Job Summary
Dates
Opening Date: 24-Dec-2024
Closing Date: 19-Jan-2025
Location
Rockhampton Hospital, Herston Campus, Bundaberg Hospital, St Lucia Campus, Hervey Bay Hospital
Salary
FTE salary in the range $98,582 to $107,349 (HEW 7) plus a generous super allowance of up to 17%.
Responsibilities
Provide individual and group support to students, addressing their academic, personal, and wellbeing needs.
Oversee and coordinate support services for students with disabilities, ensuring they have the necessary accommodations and resources.
Develop and implement student support programs and initiatives and evaluate their effectiveness.
Mentor and supervise staff, providing guidance and training on student support practices.
Collaborate with academic staff, other support services, and external agencies to ensure a coordinated approach to student support.
Conduct research to inform best practices in student support and contribute to the development of innovative strategies.
Undertake strategic applied research proactively, ensuring effective operations to support students with a permanent or temporary disability, including illness and injury, during their studies.
Any other duties as reasonably directed by your supervisor.
Requirements
Relevant tertiary qualification (e.g., Social Work, Sociology, Behavioural Science, or Psychology) and significant experience in student support or a related field.
Strong communication and interpersonal skills, including the ability to build rapport, provide empathetic support, and negotiate effectively.
Excellent organizational and time management skills. Ability to prioritize tasks, meet deadlines, and resolve complex issues.
Experience in developing and implementing student support programs and initiatives. Ability to identify student needs and tailor interventions accordingly.
Proficiency in using technology to deliver services and communicate with students, including online appointments, meetings, and workshops.
Experience providing welfare, academic or disability support services, particularly in a tertiary or related environment.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
On campus childcare options, Cheap parking (from just $5.75 a day), Salary packaging options.
Notes
You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including but not limited to criminal history and education checks.
Employer sponsored work rights are not available for this appointment.
Shortlisting and interviews may be held prior to the closing date and UQ reserves the right to close the recruitment process early.
Assist with the set up/pack of student experience events, associated logistics and delivery
Provide general information/advice and assistance to students, parents and other stakeholders at events relating to studying in the faculty of science and engineering
Participate in campus tours and guiding participants around campus, provide support for interactive program activities and information sessions
Provide straightforward administration support for student experience activities including the collection of data and more complex administration activities under supervision
Participate in social media activities such as appearing in promotional videos and photographs to promote the faculty
Requirements
A current undergraduate/postgraduate student in the faculty of science and engineering with a record of satisfactory academic standing i.e. completion of a minimum of 40 credit points with a weighted average mark (WAM) of 65 or above
Holds or can obtain a Working with Children Check (paid employee type) as required following a formal offer
Under direction, the ability to undertake a variety of administration tasks with proficiency in Microsoft office 365 applications e.g. word, excel
Demonstrated capacity for and/or alignment with the university purpose, vision and values
Excellent interpersonal and communication skills with the ability to interact with a broad range of stakeholders
Strong organisational skills with the ability to prioritise and deliver tasks within timeframes
The ability to work both as part of a team and independently depending on task requirements
Awareness of the Faculty of Science and Engineering programs including: extra-curricular activities and student opportunities
Available to undertake light to moderate physical tasks including handling boxes of approximately 10 kg weight on a regular basis.
Experience with social media, presenting, communicating to groups or customer facing work (desirable)
Involvement in a range of extra-curricular activities at university (e.g., student groups, sport, PAL, PACE or mentoring) (desirable)
Benefits
Relevant paid training will be provided for successful applicants and may include: WHS awareness and manual handling, Introduction to academic, extra-curricular activities and support structures for students, FSE academic framework, Basic social media content creation
Notes
Role Enquires: Lizzy Clarkson, Student Experience Manager at fse.studentexperience@mq.edu.au
Assist in the coordination planning, marketing and execution of signature campus/university events (i.e. resource fair, graduate and professional student appreciation week, On the Town and Coffee Connections events, Graduate and Professional Student Appreciation Week, etc.).
Assists in the planning, marketing, implementation, administration, monitoring and evaluation of a comprehensive schedule of Campus-wide programming initiatives in accordance with student interests, departmental and institutional mission and objectives and University Strategic Plan.
Provide assistance, support, advisement and learning opportunities to graduate and professional student organization leaders, in the execution of programs and events.
Supervise on-site programs and activities, including night and weekend programs.
Serve as a resource to faculty and staff colleagues in campus event planning and curricular/co-curricular partnerships.
Assist with planning and implementation of Graduate and Professional Student Orientation and Welcome events and additional programming for entering students.
Assist in the development and administration of student professional development and leadership activities to enhance personal and professional competencies.
Maintain, monitor and coordinate Presence platform with student organizations.
Work with student organizations, serving as a resource in the areas of risk management, contracting, event approval, collaboration, accountability, leadership development, budgeting, student organization fundraising, etc.
Serve as administrative liaison with student organizations and faculty/staff advisors. Maintains contact with student organizations and advisors to ensure continuity of programs.
Intentionally seek out collaborative and interdisciplinary opportunities with other university departments.
Utilize email, social networking sites and other new media opportunities to promote student life and activities to the campus/University. Maintain social media accounts for the unit.
Assist in the development and maintenance of unit website/webpage content and the creation, content and visual design of electronic newsletters and other electronic methods information delivery to students as well as the development of departmental publications.
Monitor event budgets and ensure compliance with University fiscal policies and procedures.
Request and negotiate contracts with vendors/students to plan events and services; manage process in line with institutional protocols
Assist in the development of strategic goals and objectives in accordance with department, University and division strategic priorities.
Serve as a student advisor or committee member on conduct related matters.
Other duties as assigned in accordance with departmental, divisional and institutional needs and goals.
Professional experience in activity-related programming (orientation, student organizations, student programming), or a combination of education and experience from which comparable skills and knowledge are acquired.
Previous experience in working with graduate/professional students desired
Ability to work evening and weekend as necessary.
Demonstrated organizational, administrative, and budget skills
Knowledge and experience in social media use and application
Strong oral, written, interpersonal communication and customer service skills.
Ability to effectively organize and prioritize work demands with an attention to detail.
Ability to deal effectively with a wider range of individuals and groups within and outside the University.
Ability to work effectively both independently and as part of a team with enthusiasm, initiative and creativity.
Experience in working in Microsoft Word, Excel, Adobe, PowerPoint and social media applications.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Portland, ME
About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 17-05-2024
Closing date: not available
Responsibilities
Inform and advise students and parents, both in person and on the phone, regarding: available aid programs; eligibility criteria; application and award processes; debt history; loan obligations, etc.
Assist in completing and processing applications.
Compile all required forms and other documentation needed to accompany applications prior to Director’s review and award decision.
Prepare loan applications for electronic or manual processing.
Prepare notices of student separations for lending institutions.
Perform various liaison functions with lending agencies in investigating loan application problems, tracking application status, and so forth.
Maintain a variety of general and specialized financial aid files and other manual records.
Perform a variety of data entry and information retrieval tasks using computerized financial aid information systems.
Compile information from computerized and manual records for various internal and external reports on financial aid activities and programs.
Confer regularly with supervisor, financial aid staff, business office staff, and various other University personnel to coordinate activities, exchange information, investigate and resolve problems, and so forth.
Assist the Director with special projects and other regular financial aid functions as assigned.
Maintain a good working knowledge of relevant federal regulations, laws and standards pertaining to student financial aid.
Perform other related duties as necessary.
Requirements
Associate’s Degree plus two years of relevant experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.
Good typing, filing and other general office skills.
Good reading, writing and math skills.
Good administrative skills.
Basic advising skills.
Some relevant experience in maintaining a moderately complex manual and computerized information system.
Ability to understand and explain to others technical regulations governing student financial assistance programs.
Ability to deal effectively with students, parents and other University personnel, frequently regarding sensitive and confidential financial matters.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Responsible for the overall operation and management of the Office of Student Life.
Manage departmental budgets including: orientation and student government related budgets; student activity fee fund disbursement, expenditure approval, account reconciliation, policy development, etc.
Responsible for creation, design and content of electronic methods of information delivery including all department social media, web, publications and other forms of communications
Responsible for the oversite of web-bases systems; Presence platform and University Tickets, etc. as utilized by office, students, etc.
Serve as a student conduct officer, advisor, or otherwise as needed.
Plans and implements a program of training and assessment for student organizations and advisors. Serves as a resource and guide for advisors.
Plan, implement and monitor campus student travel policy.
On-call duty coverage as needed for response to emergencies and needs associated with student travel.
Assist in the implementation appropriate procedures during emergency or crisis situations in conjunction with supervisor, Facilities Management, Security, Health Services, Counseling and off-campus agencies (local authorities, medical facilities/ personnel, etc.) as required.
Interpret and enforce a wide variety of University and individual College/academic program policies and procedures governing student behavior and professionalism.
Confer regularly with the Associate Dean of Students, fellow student affairs staff, and other University personnel to plan, coordinate and evaluate programs, activities, policies, exchange information, investigate and resolve problems, refer students, and the like.
Respond to other duties as assigned by the Associate Dean of Students and/or Vice President of Student Affairs in accordance with departmental, divisional and institutional needs and goals.
Coordinate assessment projects, strategic initiatives and assists with long-range planning for the department and the Division of Student Affairs.
Provides direction and guidance to professional and student staff.
Performs other related duties as assigned.
Plans, implements executes and attends an extensive and diverse program of events, activities, co-curricular programming to graduate and professional students.
Work with academic and other units to provide diverse co-curricular programming, and guidance that meets educational and professional development needs of students, and in line with the Interprofessional Education program goals.
Plan, implement and assess a collaborative campus program of engagement and leadership/professional development opportunities focused toward undergraduate and graduate/ professional students.
Provides direct advisement to campus student organizations in the development and implementation of student organization programming and events.
Assists in the planning, implementation and assessment of graduate and professional student orientation and transition programs.
Co-advise the Graduate and Professional Student Association and advise the 100+ student organizations. Serve as a liaison between students and University administration.
Negotiate contracts and agreements with performers, vendors and other program providers to service and support campus events and activities.
Requirements
A Master’s degree required in higher education, student affairs, or related discipline plus two – four years of relevant administrative experience or a combination of education and experience from which comparable skills and knowledge are acquired.
Sound understanding of student development theory and the educational, cultural and social needs of a graduate and professional student community.
Ability to work evenings, and weekends as necessary.
Strong organization skills, attention to detail, and ability to manage multiple priorities and meet deadlines.
Excellent verbal and written communication skills including the ability to effectively communicate with students, faculty, staff and a wide range of external stakeholders.
Skilled in Microsoft Word, Excel, Adobe, PowerPoint and social media applications. Ability to manage complex computer software systems and applications for tracking data and information.
Skilled in use of software to create electronic newsletters, webpage content, etc.
Demonstrated ability to work individually and as a member of a professional team, establishing strong working relationships across campus constituencies
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Portland, ME
About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 25-04-2024
Closing date: not available
Responsibilities
Design and implement activities and events that support COM’s mission including: Leading development of signature events for the college including but not limited to the UNE COM White Coat Ceremony, Alumni Weekend, and all alumni events at regional and national professional organization meetings.
Planning, organizing, and executing all aspects of UNE COM Fourth Year celebratory experiences, including but not limited to Match Day, Senior Week, and Graduation related events.
Represent the COM at monthly UNE COM Alumni Association meetings and serve as support staff for UNE COM Alumni Association.
Oversee UNE COM alumni mentoring events and programming, including but not limited to speed networking, alumni & student receptions, and Reunion Weekend.
Oversee organization and annual implementation of Alumni “life mentor” program.
Work with clinical education on student-recent graduate partnering for residency advising.
Plan, supervise, coordinate and perform a wide range of staff support functions in collaboration with the Staff Assistant related to medical student clubs and organizations.
Oversee the training and supervision of student club and organizations leaders.
Support students in the coordination for arrangements for all necessary support services and facilities.
Administer and oversee the operating budgets of assigned functions, including all student clubs and organizations.
Develop and modify programs/operating systems in response to student needs and institutional objectives.
Collaborate with offices to ensure consistency and quality communication efforts.
Provide on-campus presence and interact with COM students and alumni at major events to encourage engagement and connection.
Create and oversee the strategic development and assessment of all office communications ensuring compliance with the University’s Brand Identity Guidelines and communication policies.
Plan, design, and write content for alumni-focused communications — electronic, print or social media as appropriate and warranted.
Develop and execute alumni-focused surveys.
Stay updated on current developments in Student Affairs in higher education as well as Medical Education and related support areas.
Attend various professional meetings and conferences.
Supervise staff assistant or coordinator as appropriate.
Assist the Associate Dean of Recruitment, Student & Alumni Services in developing and administering other COM student services programs as assigned.
Perform other related duties as assigned to meet Department, College and University goals and objectives.
Requirements
Bachelor’s degree, with Masters preferred, plus at least three years to five years of highly responsible administrative /coordinative experience or a combination of education and experience from which comparable knowledge and skills have been acquired.
In-depth experience in a medical school or related setting that would provide one with significant knowledge of medical education, is preferred.
Ability to deal effectively with prospective and current medical students, pre-med and other college advisors, UNE COM faculty/staff/alumni, and others.
Well-developed administrative and organizational skills that will enable individual to handle demanding, high volume, diverse workload.
Ability to relate well with others and perform duties with a high degree of integrity, confidentiality, and adherence to professional ethical standard.
Well-developed skills in public relations and conference/event planning and execution.
Well-developed skills in word processing, database development and management.
Ability to regularly work evenings and week-ends as needed.
Preferred: Knowledge of HIPAA, FERPA and other key practices
Knowledge of iModules, Banner and other University software
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
Open Until Filled: Yes
Posting Number: 2022PS0389P
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 07-03-2024
Closing date: not available
Responsibilities
Assist with contacting students/families requiring more in-depth support and options for college financial planning; working with families identified as needing additional review of financial circumstances.
Inform and advise students and parents—in person, by email, and on the phone— regarding available aid programs, eligibility criteria, application and award processes, debt history, loan options, loan obligations, and the like. Assist in completing and processing applications.
Deliver high level of customer service in accordance with current and developing standards of the department, which involve embracing a student-centric philosophy, to create an exceptional student experience for prospective and current students as well as alumni.
Assist with billing outreach; contact families with outstanding balances and offer information and options.
Assist with student retention efforts by helping to work with students in danger of withdrawing due to financial reasons.
Assist with improving and delivering communications (i.e. written, in-person, visual, website).
Assist in coordinating and participating outgoing call campaigns.
Help to establish and oversee regular monitoring of Student Financial Services social media.
Assist in developing and disseminating financial literacy and student debt management tools and strategies; assist in delivering student workshops and informational sessions & events (i.e. Student Wellness Fair; Student Orientation).
Assisting in data collection related to student contact and outreach to determine effectiveness of outreach strategies (i.e. call center data, other traffic flow data, social media data).
Perform other related duties as assigned.
Requirements
Bachelor’s degree preferred and three to five years in Student Financial Services, or a combination of education and experience from which comparable knowledge and skills are acquired.
Familiarity with financial aid process preferred.
Familiarity with higher education setting preferred.
Excellent communication skills in order to successfully counsel students and respond to student concerns; ability to be compassionate and empathetic when faced with difficult family situations; ability to establish relationships with students and families.
Ability to create and design communications in a variety of mediums and formats.
Solid word processing, spreadsheet and research/data analysis capabilities.
Experience with Banner or other higher education software preferred.
Ability to work occasional weekends and evenings, as needed, in order to access students and do presentations and workshops.
Sales experience a plus.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
Open Date: 03/07/2024
Close Date: Open Until Filled
EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.