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Assistant, Research Training Services

RMIT University
Melbourne CBD campus, may be required to work at other campuses as required
Research ServicesHigher Degree by ResearchCustomer ServiceAdministrative SupportCommunication SkillsOrganisational SkillsTime ManagementComputer LiteracyUniversity EnvironmentCollaboration
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Dates
  • Opening Date: 29-Oct-2024
  • Closing Date: 06-Nov-2024

Location
  • Melbourne CBD campus, may be required to work at other campuses as required

Salary
  • Salary Level HEW 5 + 17% Superannuation

Responsibilities
  • Provide research services and support to Higher Degree by Research (HDR) candidates and supervisors across the HDR lifecycle.
  • Provide high quality customer service and administrative support for enrolment, progress, review processes, and other candidature lifecycle activities.

Requirements
  • Experience in supporting high-performing customer focused teams to deliver to a range of clients.
  • Strong communication skills including the ability to work with a variety of different stakeholders.
  • Ability to work independently, as a member of a team and collaboratively with stakeholders to help achieve the strategic objectives of all colleges.
  • Proven organisational and time management skills and the ability to handle various and multiple functions simultaneously and under pressure.
  • Demonstrated high level of computer literacy – Excel, word processing, presentation software, email, internet and correspondence management databases, and a demonstrated ability to adapt to new IT environments.
  • Demonstrated history of behaviour aligned to the RMIT values and professional capability framework.
  • Ability to interpret and apply policies, procedures and regulations.
  • Experience in a University environment or similar organisation (preferred).

Benefits
  • Full-Time, Fixed-Term position until July 2025.

Notes
  • A response to the key selection criteria is not required for this role.
  • For further information about this position, please see the Position Description hyperlinked below or contact Lisa Fairweather (Coordinator, Research Training Services) via email.