Senior ServiceNow Developer
Locations: Melbourne
Time Type: Full time
Posted On: Posted 10 Days Ago
Time Left to Apply: End Date: November 23, 2024 (19 days left to apply)
Job Requisition ID: JR34567
Overview:
Full-time Permanent position.
Based at the Melbourne CBD campus (Hybrid role), and Flexible Working Arrangements.
Fun, friendly, and supportive Team culture.
About the Portfolio:
The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences.
The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations.
The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups.
The Portfolio is integral in bringing the RMIT strategy to life, across the globe.
Each of these functions supports the global operations of the University both directly as well as through its controlled entities.
The Information Technology Services (ITS) function provides RMIT University with current and emerging Technology systems and services.
Our vision of “unleashing technologies to enable great experiences for RMIT communities” supports a proactive and leading-edge technology ecosystem, mindset and delivery empowering the advancement of the University’s commitment to advancing Lifelong Learners.
About the Role:
The Senior ServiceNow Developer provides a range of sophisticated technical software development services (analysis, design, development, implementation, and support) aimed primarily at building and maintaining the University’s core operations systems such as ServiceNow.
This position has technical leadership responsibilities in project work as well as in the recommendation of new technologies and standards.
About You:
Do you strive for excellence?
Do you love working in a collaborative team environment?
Do you want to work with people that excel in their fields? RMIT is an industry leader in a wide variety of disciplines and is widely connected to industry.
Do you want a challenge?
Do you want to work on a wide variety of projects?
Do you want to see success?
Do you want to be part of an organisation that has large support networks and believes in work and life culture?
To be considered for the position, you will showcase extensive experience in providing support services and developing ServiceNow to a high standard.
Extensive experience in enterprise application software development, including analysis, design, development, testing, implementation, documentation, and support - a thorough understanding of the SDLC.
Extensive experience in providing support services and developing ServiceNow to a high standard. The position requires a high level of expertise in the following areas:
- ServiceNow product knowledge in the ITSM, ITOM, ITAM, SecOps, CSM/ESM and HRSD domains
- Configuring and developing ServiceNow using Business Rules, Client Scripts, UI Policies, UI Scripts, ACLs, Service Portal, Service Catalog, and Forms, including knowledge of and experience with ServiceNow technologies such as JavaScript/Glide, Angular, HTML, PowerShell, Jelly scripting etc;
- ServiceNow MID server architecture, service discovery, probes, sensors.
- Development of integrations with strategic platforms using REST, SOAP, JSON APIs.
- Development of solutions using scripted APIs, Flows, Catalog Builder, and Spokes (Workday, AWS, Azure)
- Substantial experience in debugging or troubleshooting complex problems while providing effective progress communications and fault escalation procedures.
- Ability to provide after-hours support as required.
- Demonstrated understanding of ITIL Foundations, principles and its application.
To Apply:
Please submit your CV addressing your suitability for this position by clicking the ‘Apply’ link below.
Please click on the Position description to learn more about the role.
We will run a rolling recruitment process, so please do not wait until the closing date to apply.
When you join our team, you'll be able to access a range of benefits: www.rmit.edu.au/careers/employee-benefits. From travel to fitness, there's something for everyone!
Applications Close: 22 Nov 2024 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation.
We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age.
Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment.
We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
About Us:
Culture:
Our Values inspire us, wherever we are in the world, and guide how we live and work together.
- Imagination.
- Integrity.
- Courage.
- Passion.
- Impact.
- Inclusion.
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