Head of Building Management

Head of Building Management

Job no: 528058

Work type: full time

Location: Sydney, NSW

Categories: Estate / Facilities Management

Employment Type: Full time, continuing

Remuneration: Competitive total package

Location: Kensington, NSW (Full time on-site role)

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society. Estate Management (EM) provides a range of services and advice to all Faculties and Divisions on the Kensington campus as well as the sub-campuses.

About the Role

Supporting the Director of Facilities Management, the Head of Business Management will have the overall accountability for repairs and maintenance of UNSW facilities, ensuring they are safe, functional and efficient, setting long term standards and integrating a customer-centric approach into every aspect of facilities management. Working in conjunction with the wider FM Senior Management team, Safety, Sustainability and Compliance will be embedded in the FM team’s culture. The successful applicant will possess and have experience in:

• Formulate Facilities Management strategic plans.


• Drive the strategy of the Facilities Management function for the University by developing highly effective service models, embedding robust risk management practices, and implementing the UNSW Health and Safety Management Framework within the FM team.


• Provide leadership on holistic building maintenance and project management with a view of continuous improvement and extracting maximum value from service provider arrangements whilst ensuring compliance with all UNSW safety obligations, regulatory requirements and industry specific best practices.


• Develop and implement processes and procedures to ensure all services rendered are proactive and customer-focused, cost effective and efficient, meets statutory regulations and standards and is able to record and report its activities using robust systems and processes.


• In collaboration with Procurement, oversee the procurement of goods and services necessary for facilities management from initial planning through to contract award, ensuring transparency and compliance with the UNSW Procurement Policies. This includes the development of tender documentation, variations and renewals of all Facilities Management contracts and panels.


• Lead ongoing reviews of existing external service provider arrangements including identifying opportunities to improve contract arrangements, deliver cost efficiencies and increase overall service level performance.


• Proactively manage contracts and track the performance, financials and administration of service providers and commercial supply contracts in accordance with University policy and procedures and legislative requirements.


• Oversee the continual management and maintenance of the Building Asset Management Plan (BAMP) and capital lifecycle forecasting across the precinct and interfaces with key stakeholders including Asset Management and the Design, Delivery and Development team to ensure the recommended upgrades are in line with the university requirements.


• Manage and oversee the financial management of the Building Management operations, including establishment, monitoring and forecasting of budgets, development of strategies to ensure optimal service delivery with cost effectiveness as a cornerstone, and ensuring effective governance for all financial transactions.


• Lead and execute the statutory obligations for building and facilities compliance including all annual testing and certification, maintenance regimes and documentation.


• Review audit findings, introduces best practice processes to address these findings, and oversees the implementation of recommendations to ensure effective resolution and closure of each item.

About You

• A relevant tertiary qualification accompanied by extensive relevant professional experience in Facilities Management and strategic asset management.


• Robust industry knowledge within Facilities Management and a strong track record in developing and overseeing strategic facilities and asset management plans, programs and initiatives with advanced technology.


• Experience in designing and implementing innovative technology solutions to improve facility operations and maintenance.


• Experience in people leadership, development, engagement and management, with the demonstrated skills to motivate inspire, and mobilise diverse teams to create a positive workplace culture and deliver quality outcomes.


• Proven track record managing Work Health and Safety (WHS) management systems, which gives guidance to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its WHS performance.


• Proven ability in strategic planning and execution and implementation of quality and compliance.


• Superior organisational, financial management and reporting skills. A strong track record in managing projects.


• Excellent consultation, influencing, communication, and negotiation skills to achieve organisational outcomes.

For further information on the role & responsibilities, please refer to the Position Description.

How to Apply:

Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) before Sunday 3 November by 11:55pm.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Flexible Working Options (work from home, flexible hours etc)


• Additional 3 days leave during December festive period.


• Career development opportunities


• Up to 50% discount on UNSW courses


• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.


• Discounts and entitlements (retail, education, fitness passport)

Job queries contact:

Tai James, Talent Acquisition Consultant

E: tai.james@unsw.edu.au (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Position Description

Advertised: 18 Oct 2024 AUS Eastern Daylight Time

Applications close: 03 Nov 2024 AUS Eastern Daylight Time