Senior Officer, Fees

Senior Officer, Fees

Company: Deakin University Australia

Location: Geelong - Waurn Ponds

Work Type: Part-time (0.8 FTE) and Fixed Term until 21 February 2025

Salary: HEW 6 $92,573-$99,972 + 17% Superannuation (pro rata, part time)

Why work with us?

In working at Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

Position Overview:

The Senior Fees Officer is responsible for the administration of student fees across all student cohorts, ensuring accurate records including variations to records, within agreed deadlines, in accordance with University Policy, pricing strategy and Government legislation. This position provides advice in relation to fee assessment, remission of debt in special circumstances and data entry within the Student Management System to ensure data integrity.

This position provides high level advice to staff across the University in respect to student finance matters however a background in finance is not required. What is more important is the ability to problem solve both reactively and proactively and communicate effectively.

Key Responsibilities:

• Provide expert guidance to both staff and students on all matters related to fees.
• Deliver high-level administrative support for fee invoicing, manage debt remission in special cases, oversee debt management and sponsorship arrangements, and ensure compliance with contractual requirements, government legislation, and University policies and procedures.
• Ensure the accurate and timely invoicing of tuition fees to students and third-party sponsors, while overseeing debt management processes in accordance with government legislation and University policies and procedures.
• Analyse and implement complex pricing scenarios within the Student Management System.
• Deliver expert advice and training to University staff and students on interpreting Commonwealth legislation and University policies related to student finance, including HELP schemes and invoicing arrangements.

To be successful, you’ll have:

• A qualification with subsequent relevant experience OR extensive experience and specialist expertise or broad knowledge in technical or administrative areas OR an equivalent combination of relevant experience and/or education/training.
• Demonstrated communication and interpersonal skills with the ability to produce clear and accurate communications that are appropriate for their intended audience.
• Proven capability to work positively and effectively as part of a collaborative work team, to accommodate and work well with different working styles and to work independently where required.
• Demonstrated ability to juggle multiple priorities, organise and plan, and to meet rigid and conflicting demands and deadlines.
• Experience using the Microsoft suite, in particular Excel.

Application Process:

Here's how to apply: Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Pamela Pritchard (Manager, Student Finance) at pamela.pritchard@deakin.edu.au

For a copy of the position description, please see below:

Senior Officer Fees PD 2024 (1).pdf

Applications for this position close on 13th October 2024 at 11:55pm.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Advertised: 09 Oct 2024 AUS Eastern Daylight Time