2 x Windows Endpoints Environment Engineer
Join our Digital Workplace Experience team
Full-time, ongoing positions at our Hawthorn campus
HEW Level 7 salary + 17% superannuation and staff benefits
About the Role
We currently have an opportunity for two Windows Endpoints Environment Engineers to join our Digital Workplace Experience team within the Information Technology department at Swinburne.
In this role, you will be responsible for the administration and maintenance of Swinburne’s Managed Operating Environments across endpoints and virtual environments. This position emphasizes endpoint modern management by ensuring that end user configurations are purpose-driven and tailored to effectively fulfill client requirements with a strong focus on customer-oriented service and cyber security in mind.
You will be required to provide 3rd level technical support to level 1 and 2 teams and deliver high quality outcomes by taking on escalated tickets from support teams, employing your expertise to swiftly diagnose and resolve intricate technical challenges, and collaborating closely with cross-functional teams to guarantee seamless IT operations and escalated incidents to the Senior Endpoints Environment Engineer if a situation is not governed by policy or precedent.
About You
To be suitable for this role you will need to have experience in the below key accountabilities:
- Experience in configuring, administering, and supporting IT infrastructure services including on-prem, cloud services and virtualization.
- Experience with endpoint operating systems and related services; experience with Microsoft Azure & O365, Virtual Desktop technologies.
- Understanding of Endpoint Security, ACSC essential 8 maturity model and experience with security tools.
- Experience with automation technologies and PowerShell scripts.
- Excellent stakeholder relationship management skills, including the ability to interact, influence, and manage expectations.
Qualifications
A degree level qualification in information technology, information systems, or equivalent.
About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:
- Every Swinburne learner gets a work experience
- Every Swinburne graduate gets a job
- Every Swinburne partner gets a tech solution
Swinburne is the prototype of global best practice.
The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.
To Apply
Please submit your CV and cover letter addressing your suitability for this position.
To review the Position Description and to apply, please scroll down to the bottom of the page.
If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.
For more information about the role, please contact talentacquisition@swin.edu.au
Please Note: Appointment to this position is subject to passing a Working with Children Check.
If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on talentacquisition@swin.edu.au
Applications Close: Friday, 18 October 2024 at 5pm.
Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.
Diversity, Equity and Inclusion
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.
Disability and Reasonable Adjustments
Swinburne University of Technology actively supports and encourages individuals with disability to apply. We provide reasonable adjustments throughout the recruitment and selection process by ensuring that we cater to the access and participation needs of all candidates.
For a confidential discussion regarding accessibility requirements, or to provide feedback on how we can continue to improve our recruitment processes to better accommodate adjustments you require, please contact Swinburne’s Disability Confident Recruitment at DCR@swin.edu.au or call +61 3 9214 3550.
Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.
For any support please contact talentacquisition@swin.edu.au or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan.
Victoria’s Commitment to Action: Improving international student employment outcomes. As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
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