Student and Academic Administration Officer

Student and Academic Administration Officer

Location: Gatton Campus

Time Type: Full time

Posted On: Posted 2 Days Ago

Job Requisition ID: R-44065

Faculty of Science

Full-time fixed-term position through to January 2026

Base salary will be in the range $78,944.40 - $87,750.37 + 17% Superannuation (HEW Level 5)

Based at Gatton Campus, with occasional travel to St Lucia and other Faculty locations.

About This Opportunity

Join the Faculty of Science Student and Academic Administration team at the Gatton campus, where you will provide high-quality customer service and administrative support to staff and students. This role involves managing a variety of administrative tasks, resolving day-to-day issues, and maintaining administrative systems. If you are committed to delivering accurate and helpful advice, this is an excellent opportunity to contribute to a supportive academic environment.

Key Responsibilities will include:

• Provide timely and accurate information to students, staff and other stakeholders within the University policies and procedures framework, Faculty guidelines and relevant legislation.


• Process applications and documentation for students in relation to admission, progression, examinations, class-sign on, study abroad, course enrolment, surveillance, and other student administration tasks.


• Maintain and update course and program information in University systems including electronic course profiles, Blackboard sites, grade upload and amendments, timetabling, and other academic administration tasks.


• Provide advice to other University staff on student matters relating to undergraduate and postgraduate programs and courses offered through the Faculty.


• Utilise University software systems to perform student and academic administration tasks and be committed to using new programs as they are developed.


• Contribute to the development and implementation of administrative procedures for the continued improvement of processes in the Faculty.


• Liaise with other Faculties, Schools and Central Administration regarding matters of policy, and procedures related to student and academic administration.


• Act as secretary for committees and meetings, including the preparation of agendas and minutes and provide administrative support for committee initiatives.


• Represent the University at TSXPO, Courses & Careers Days, UQ Expo and other engagement activities as required.


• Prepare, analyse and interpret reports from information management systems.

About UQ’s Gatton Campus

Established over 125 years ago, UQ’s Gatton Campus has a long history – from starting out as a dedicated agricultural institution, to being a field hospital during WWII, and to joining the UQ community in 1990.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.

Join an organisation where excellence is at the core of our culture, contributions are valued, and a range of benefits and rewards are available, such as:

• Free parking and intercampus bus


• On campus childcare, medical clinic, and post office


• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave


• 17% superannuation contributions


• 17.5% annual leave loading


• UQ Study for Staff


• 25% discount on eligible UQ Vets services


• Access to our $4.1 million UQ Sports facility


• Volunteer in our community garden

About You

• An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.


• A sound understanding of key administrative processes relevant to student and academic administration including undergraduate and postgraduate admissions, enrolments, examinations, graduation or the ability to rapidly gain such knowledge.


• Demonstrated ability to establish priorities and meet deadlines.


• Demonstrated high digital literacy skills and the ability to quickly acquire competence in new software and systems.


• High level written, oral and interpersonal communication skills with a strong orientation to the provision of a high level of customer service.


• High level of attention to detail and accuracy in written work.


• Ability to exercise initiative and judgment, work independently and autonomously and to work collaboratively and effectively within the team and across other organisational units.


• A strong orientation and commitment to the provision of a high level of customer service.


• An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.

Questions?

For more information about this opportunity, please contact Azrin Basiran a.basiran@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the ‘About You’ section


• Resume

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments.

Applications close October 27th 2024 at 11.00pm AEST (R-44065). Please note that interviews have been tentatively scheduled for November 8th 2024.