Casuals - Commercial Services
Locations:
- Ballarat, Victoria
- Gippsland, Victoria
Time Type: Part time
Posted On: Posted Today
Time Left to Apply: End Date: November 4, 2024 (29 days left to apply)
Job Requisition ID: JR100487
Position Closing Date: 03/11/2024
Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.
With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.
Commercial Services – Mt Helen or Gippsland Campus
Multiple casual opportunities with a competitive hourly rate. Rates of pay will vary according to nature of the work undertaken.
About the Role
Commercial services are seeking multiple casual to provide assistance in the following areas:
General
- Provide a high level of customer service to students, staff, guests, and other commercial users across the suite of Commercial Services by phone, email and in person.
- Ensure enquiries are responded to promptly and professionally, and where required, escalated to other staff as appropriate.
Venue Support
- Provide ushering service for large scale events and performances.
- Providing technical / AV support to functions and events.
- Assist with Food, Beverage and Retail services within our venues.
Fedliving
- Carryout routine reception and administrative tasks as directed by the Coordinator, Commercial Services or Associate Director, Commercial Services.
- Ensure the organisation of short stay accommodation requests by:
- Entering bookings accurately into StarRez.
- Sending booking confirmations.
- Preparing room keys and after-hours arrivals.
- Sort and distribute resident mail and packages.
- Assist in printing and programming resident swipe cards as required.
Exam Supervision
- Ensure the security of examination materials before, during and after the examination.
- Ensure room space is setup and examination is conducted in accordance with the external institution / professional body’s regulations and procedures.
- Promote and maintain good order for the examination, ensuring optimal conditions for candidates while sitting their examinations.
- General duties: checking candidate identification, recording attendance, ensuring examination papers are in order then distributing and collating, time keeping and answering candidate enquiries.
All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.
How to Apply
Please apply by Sunday, 3 November 2024. Applicants are required to submit a resume and cover letter detailing position and campus you are interested in.
Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.
If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.
About Us
Established in 1870, Federation University has been reaching communities and building generations of independent thinkers united in the knowledge that they are greater together. Federation University is committed to attracting, developing and retaining the best talent ranging from our academic and research staff to those working in student experience and professional roles. We are all part of a collaborative culture inspiring the highest levels of excellence, innovation, integrity and respect.
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