Curriculum Support Officer
Job no: 0032353
Location: Parkville
Role type: Full-time; Fixed Term for 12 months
Department: Student and Scholarly Services (SASS)
Salary: UOM 5 – $83,159 – $95,518 p.a. plus 17% super
Support academic divisions in configuring and publishing academic programs, enabling key student administration activities across the Student Lifecycle.
Enhance student and staff experience by supporting dynamic course design and building strong relationships with academic divisions.
Brilliant benefits and a flexible hybrid work environment!
About the Role
The Curriculum Data and Reporting Officer collaborates with Academic Divisions to support the configuration and publication of academic programs, enhancing student administration from admissions to graduations. The role focuses on improving course and subject data processes, managing relationships, and ensuring timely delivery for key publications. Strong stakeholder management and a focus on service excellence are essential to support the University’s curriculum and student experience.
Your responsibilities will include:
- Supporting course and subject data updates, curriculum configuration, and stakeholder relationships to support timely publication and service delivery.
- Provide reports, system support, and manage workflow queues to ensure accuracy and efficiency.
- Collaborate on service improvements and use data to enhance the student experience and meet service targets.
- Support government reporting, compliance, and contribute to peak period activities across Student Administration.
Who we are looking for
You will have a strong customer-focused approach with excellent service and communication skills, along with experience in process improvement and problem-solving with a customer-centric focus. You will demonstrate the ability to work collaboratively across teams, support complex systems, and possess excellent organisational skills to meet deadlines effectively.
You will also have:
- Undergraduate qualifications in a relevant discipline or an equivalent combination of education and experience.
- Data literate, proficient in using databases, spreadsheets, and digital tools to perform tasks and analyse data for informed decision-making.
- Knowledge of the student administration lifecycle, including an understanding of the system architecture and the role of course and subject data in enhancing the student experience.
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team – Student and Scholarly Services (SASS)
Student and Scholarly Services (SASS) handles student administration from recruitment to graduation. The Executive Directorate, led by the Executive Director and Academic Registrar, manages student grievances, operational planning, and communications, while providing support to the Executive Director and sub-portfolio directors.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process, please feel free to contact Rehan via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the Position Description.
Applications close: 18 October 2024 11:55 PM Australian Eastern Standard Time (AEST)
Position Description
Advertised: 04 Oct 2024 12:05 AM AUS Eastern Standard Time
Applications close: 18 Oct 2024 11:55 PM AUS Eastern Daylight Time
Apply now
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Work type: Fixed Term
Campus: Parkville
Category: Non-Academic
Salary: $83,159 - $95,518 (UOM 5)
We acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated.
Read about our commitment to reconciliation.
