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Senior Librarian, Library Services & Spaces

Dates
  • Opening Date: 04-Oct-2024
  • Closing Date: 20-Oct-2024

Location
  • Parkville, Victoria, Australia

Salary
  • UOM 7 – $106,432 – $115,211 p.a. plus 17% super

Responsibilities
  • Oversee daily operations, frontline services, and library spaces, ensuring superior scholarly and digital experiences for staff and students across assigned library clusters.
  • Manage libraries which support diverse student cohorts: Giblin Eunson Library (Business and Economics, and Education) and Law Library.
  • Coordinate the delivery of frontline library services within the operational frameworks for agreed service models and channels.
  • Ensure the provision of consistent high-quality service delivery through all channels by implementing regular reviews, client feedback mechanisms, co-creation (HCD) and improvement processes on all frontline services offered.
  • Oversight of the operational management of the library site cluster ensuring a consistent and comparable experience for the student cohort.
  • In conjunction with the Manager, Library Services and Spaces, develop, review and implement relevant service standard protocols, workflows and service improvements including training programs for frontline service staff to enhance service delivery across service points.

Requirements
  • A tertiary qualification in librarianship/information management or equivalent combination of relevant experience and/or education/training and be eligible for an associate membership of the Australian Library and Information Association (ALIA).
  • Highly developed leadership skills, including an ability to effectively lead, professionally develop and motivate teams.
  • Demonstrated experience in planning, analysing and evaluating the delivery of high-quality innovative student services, including experience working with data and metrics for decision-making.
  • Demonstrated capacity for self-motivation and initiative in delivery and provision of excellent customer service and passion for improving the student experience.

Benefits
  • Generous leave provisions
  • Salary packaging
  • Health and well-being services
  • Discounts on graduate courses

Notes
  • This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
  • Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.