Services Assistant, HR People Operations
Locations: St Lucia Campus
Time Type: Full time
Posted On: Posted Yesterday
Job Requisition ID: R-43008
Human Resources
Full time, fixed-term HEW 4 position until December 2025
Base Salary: $73,072 - $77,476 plus 17% superannuation (HEW 4)
Work at our vibrant and conveniently located St Lucia campus
About This Opportunity
Are you ready to play a key role in shaping the employee experience at one of Australia’s leading universities? As the Assistant, Employee Services, you will be at the heart of our HR operations, ensuring the smooth and accurate administration of employee data and benefits. You will manage a range of critical tasks across the employee lifecycle, from recruitment and payroll to superannuation and salary packaging. This role offers the perfect blend of operational excellence and client service, providing a dynamic platform to refine your skills while contributing to high-quality HR service delivery.
If you thrive in a detail-oriented environment and are passionate about creating seamless HR processes that support the success of our staff, this is the perfect opportunity for you!
Key Responsibilities
- Ensure timely and accurate entry and processing of HR data in the University’s HRIS, supporting various employee lifecycle activities such as recruitment, appointments, transfers and payroll.
- Action enquiries received via the University’s CRM within service level agreements.
- Generate and maintain regular HRIS transaction reports, addressing any inconsistencies and ensuring data accuracy across all HR activities.
- Assist in testing HRIS system upgrades, ensuring minimal disruption to HR operations and efficient incorporation of service pack amendments.
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
- 26 weeks paid parental leave or 26 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- On campus childcare options
- Affordable parking (from just $5.75 a day)
- Salary packaging options
About You
- Diploma or equivalent qualification plus relevant work-related experience in HR and/or Payroll administration or similar role, with a minimum of 2 years’ experience
- Demonstrated working knowledge and experience in using large HRIS systems with excellent computer skills using a variety of applications including Microsoft packages.
- Demonstrated problem solving and analytical skills and the adherence to high levels of data integrity as it pertains to employment-related data and documentation.
- Strong organisational and time management skills, including the ability to meet deadlines and manage competing demands without compromising on high standards of service delivery or quality
- Excellent interpersonal and communication skills in both written and verbal forms, and a strong commitment to exceptional client service
In addition, the following mandatory requirements apply:
- Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
- Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Questions?
For more information about this opportunity, please contact Tim Cobban, Officer, Employee Services at t.cobban@uq.edu.au
For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.
Want to Apply?
All applicants must upload the following documents in order for your application to be considered:
- Cover letter addressing the ‘About You’ section
- Resume
Other Information
At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to recruitment@uq.edu.au
If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.
Applications close: Tuesday, 15 October 2024 at 11.00pm AEST (Job Reference Number - R-43008). Interviews are tentatively scheduled for Monday the 21st of October.
Acknowledgment of Country:
The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.
Why Choose UQ?
At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide.
Career Development and Support:
UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way.
Diverse and Inclusive Community:
UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.
Join the UQ Community:
Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work.
