Senior Business Analyst
Location: 90 Sippy Downs Drive, UniSC Sunshine Coast, QLD, Australia, 4556
Department: Information Technology
Professional Level: 8
Employment Type: Full-Time
Salary: Level 8, $111,613 - $126,406 p.a., plus up to 17% employer superannuation
Appointment Type: Full-time, fixed-term appointment for 12 months
The Opportunity
The Digital Foundations Program was established in 2023 to position UniSC for future success through access to modern work and technology practices. We have recently finalised strategies across the Digital Workplace and Cloud Services and are delivering early capabilities identified within the UniSC AI Roadmap.
The work streams that the Senior Business Analyst will be involved with include:
- AI and Automation: analysing business requirements to enable work packages to be defined to develop our AI Copilots, enhancing automation through the Power Platform, and elevating our ITSM capabilities.
- Modern Collaboration: Improving M365 adoption, transitioning shared drives to M365, and pioneering Teams coursework to foster collaboration among academics and students.
- Modern Workspaces: Re-envisioning our Learning & Teaching spaces to adapt to the evolving landscape of AI and hybrid work, transitioning from Zoom to Teams Rooms, and deploying Windows 11 with Modern Management.
- Modern Architecture: Assisting the project team to lead the transformation of our Data Centres and transitioning to a Cloud Services operating model.
- Digital Re-brand: Undertaking initiatives to align our digital systems with our new brand identity - 'UniSC'.
You will analyse complex business processes, systems, and structures to identify requirements and drive successful improvements through a combination of business change and process optimisation. With a strong project delivery background, you will document both current and future state process maps, highlighting gaps and opportunities for enhancement. Engaging in high-level consultation with key stakeholders, you will gather requirements that impact the entire university, offering accurate advice and timely support. Additionally, you will ensure that effective communication and training are integral components of the process improvement initiatives.
You will
- Lead the business analysis of complex business processes, systems and structures, identifying business requirements and successfully implementing business improvements with a mix of business change and process improvement.
- Develop project management artefacts including but not limited to business cases, functional specifications, user acceptance test plans and communication plans.
- Manage the integration requirements of key digital projects to optimise the effectiveness and efficiency of the solution across the organisation.
About you
As a technically adept and business-focused Business Analyst, you bring a passion for driving projects to completion on time while enhancing deliverable quality through close collaboration with governance teams, including PMO, Privacy, Data CAB, Cyber Security, Architecture, Change Board, Organisational Change, and Service Transition. Your strong business acumen equips you to lead digital impact assessments and implement effective risk mitigation strategies that optimise business processes. With exceptional communication and interpersonal skills, you excel at conveying complex information, securing stakeholder buy-in, and engaging successfully with diverse groups across the organisation.
You will possess:
- Relevant postgraduate qualifications with subsequent extensive relevant experience and proven expertise in project delivery ideally within the higher education sector; or an equivalent combination of relevant experience and/or education and training.
- Understanding of and experience in the planning, development, integration and implementation of digital systems, applications and services, preferably within higher education.
- Ability to organise and manage multiple tasks to achieve successful outcomes in a timely manner through the establishment and maintenance of collaborative relationships across and outside the organisation.
- Experience and knowledge of guidelines, best practices and operating principles in alignment with frameworks and methodologies of one or more of the following will be highly regarded; ITIL 4.0, COBIT, NIST CSF, Agile, TOGAF, PRINCE2, DEVOPS, Six Sigma, BPMN.
UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.
Position Description: 6688 Senior Business Analyst L8
To be eligible to apply you must have legal work rights in Australia.
All applications must be lodged through the Careers at UniSC website.
UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au
Applications for this position close midnight, Sunday, 13 October 2024
Your completed application must include:
- A resume and a statement of suitability (not to exceed two pages), which be reviewed in alignment to the specified selection criteria as outlined within the position description.
Further information regarding how to prepare your application is available on our website.
We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life.
Have questions or want to know more? For a confidential discussion, please contact:
Simon Gilbert
Manager, Program Delivery
Phone: 07 5456 5434
Email: sgilbert@usc.edu.au
Discover UniSC
We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.
We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.
Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.
We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.
Our Culture & Benefits:
- Our collaborative, passionate and welcoming culture is what really sets us apart.
- Modern teaching & research facilities.
- Professional development and career pathway opportunities.
- We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
- Flexible work arrangements & generous leave options.
- Salary packing options + 17% Super.
- EAP, fitness passport & discounted private health.
Categories: Information Technology, Professional Level 8, Technical Support
Employment Type: Full-Time
Locations: UniSC Sunshine Coast, QLD, Australia
