Support Officer (Campus Infrastructure)

Support Officer (Campus Infrastructure)

Location: Gippsland, Victoria

Time Type: Full time

Posted On: Posted Yesterday

Job Requisition ID: JR100451

Provide administrative support at our Gippsland Campus

• Fed Services – Churchill Campus
• Full-time, fixed-term appointment until September 2025
• HEW 4 - $70,530 p.a. plus up to 17% superannuation

Position Closing Date: 06/10/2024

Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.

With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.

About the Role

You will provide administrative support to the Property and Infrastructure office at our Gippsland Campus and by undertaking a variety of activities and coordinating functions. You will provide quality customer service and factual advice to staff, students, contractors and members of the public, making informed decisions on completion and prioritisation of tasks using established University policies, procedures and guidelines.

You will:

• monitor and process work requests in the works management system;
• liaise with relevant stakeholders to provide timely updates on works request and follow up requests on behalf of customers;
• respond to maintenance reports and enquiries; and
• maintain and update contractor information.

About You

You will have demonstrated computer skills including familiarity with Microsoft suite and excellent interpersonal, communication and customer service skills, including demonstrated experience in dealing with a diverse range of stakeholders.

You will possess demonstrated:

• knowledge of financial processes such as purchasing, invoicing, and reconciliations;
• ability to exercise sound judgement and problem-solving skills;
• organisational and time management skills in a dynamic environment; and
• ability to prioritise tasks to meet competing deadlines.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

Applicants are required to submit a resume and a suitability statement not to exceed two-pages.

Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.

If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.

About Us

Established in 1870, Federation University has been reaching communities and building generations of independent thinkers united in the knowledge that they are greater together. Federation University is committed to attracting, developing and retaining the best talent ranging from our academic and research staff to those working in student experience and professional roles. We are all part of a collaborative culture inspiring the highest levels of excellence, innovation, integrity and respect.

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